Your.Rentals

4,3 (99)
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Software de gestión de alquileres vacacionales

Calificación general

4,3 /5
(99)
Relación calidad-precio
4,2/5
Funciones
4,3/5
Facilidad de uso
4,4/5
Asistencia al cliente
4,3/5

84%
Un ha recomendado esta aplicación
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Opiniones de 99

Joaquin
Calificación general
  • Sector: Hostelería
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

Gran software de gestión

Revisado el 2/9/2022

Puntos a favor

La simplicidad de uso y la claridad a la hora de ver las reservas.

Puntos en contra

La poca personalización que ofrece, ya que esta dirigido a simplificar pero hay propiedades que necesitan algo más de funciones.

Respuesta de Your Rentals

Thank you very much Joaquin. We are glad to know that you value the simplicity we provide when managing your reservations. We will continue to work on the platform features to offer our users more configuration options in the near future.

Denis
Denis
Calificación general
  • Sector: Hostelería
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

your.rentals

Revisado el 24/9/2019

We are using your.rentals for several sales chanels as a channel manager .

We are using your.rentals for several sales chanels as a channel manager .

Puntos a favor

it is very easy to use and a good tool for us from the hospitality business. You can easy connect to many sales channels and evaluate your home .

Puntos en contra

it is missing to maintain for example 20 same units on one add , you have to add each one which is causing a lot of work to maintain the calendars .

Miiro
Calificación general
  • Sector: Ocio, viajes y turismo
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Your.Rentals has the perfect customer service

Revisado el 31/8/2022

My God.... Amongst all the booking sites, Your.Rentals has the best customer service they are too...

My God.... Amongst all the booking sites, Your.Rentals has the best customer service they are too fast to act and they are restless untill the issue is resolved. Payment is always on schedule.
In other words I would recommend Your.Rentals to everyone meet.

Puntos a favor

Alerting me no coming bookings. Payment procedures are just perfect.

Puntos en contra

Updating my availability every month. Nothing much.
Sometimes when a guest use messages on this platform I hardly get it ad the same applies to me as a host.

Respuesta de Your Rentals

Thank you Miiro for your compliment. We also take note of the messaging issue you mentioned, and we are working on it to improve this. Stay tuned!

Geoff
Calificación general
  • Sector: Hostelería
  • Tamaño de la empresa: 11-50 empleados
  • Software usado Otro durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 1.0 /10

All the lights seems to be on!

Revisado el 16/12/2020

3) So far we never got any payment for guests who stayed in our properties.
4) Managing payout...

3) So far we never got any payment for guests who stayed in our properties.
4) Managing payout methods would be easy if we could receive a SMS code which we applied for over and over but never received despite they have the correct number.
5) We sent several emails, never got 1 reply except for advertising.
6) There is no free calling number from NZ for customer service, if they have such a service.

Legitimate or not this company seems totally internet based and human resources are probably very limited. In today's world customers dealing with computerised systems loose confidence and need stronger and easy-to-access human customer supports.
So not getting paid is not good after we delivered the service, having no contact, no replies make us wonder why do we need to bother with another unreliable, unresponsive, untrustworthy and inefficient sub contractor.

Puntos a favor

Easy to use at first glance and the software seems pretty simple. They give you all the right advices.

Puntos en contra

1) It doubles up with other partners such as Expedia, Booking.com or Airbnb adding taking a few more dollars out of the host's profit.
2) It tends to block other calendars using the bugged and inflexible Ical calendar software which has already created too many double bookings.
3) They let you go live online and start taking bookings without making sure that you have a valid registered payout method. If this is not fraudulent, it is a grave lack of professional ethics.

Respuesta de Your Rentals

Thank you for taking the time to write us the review. We have further investigated your case and understood that the delayed payment was due to the missing information from you in the payment registration. Our customer support had reached out to you and had resolved the issue. We are happy to see that you have got your payment.

Roza
Calificación general
  • Sector: Ocio, viajes y turismo
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado Mensualmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Your.rentals - different channels managed in one software

Revisado el 7/9/2022

Puntos a favor

What I like the most with this software is that you can advertise your rental place on different channels like: booking.com, agoda, Tripadvisor,expedia etc. and you are able to manage everything through your.rentals. You can also sync your calendar with other sites, which is pretty handy.

Puntos en contra

I would like that there is also your.rentals app, that would be great. Hopefully it would come soon.

Respuesta de Your Rentals

Many thanks for your feedback, Roza! We are happy to see that our channel manager fits your needs and helps you manage all your bookings in one place. Please stay tuned for the app!

Jose
Calificación general
  • Sector: Propiedad inmobiliaria
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

The best Team to mannage your Vacation Home!

Revisado el 2/9/2022

Puntos a favor

the best faster software to work your Villas. fin clients in all world.

Puntos en contra

The best software to work sales and rent property!

Respuesta de Your Rentals

Thank you Jose. We love your feedback and our team will continue to provide the best services!

ruthelzon
Calificación general
  • Sector: Importación y exportación
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Great System and very useful and professional service

Revisado el 21/6/2021

The software is great very well organized and a very user-friendly application.

The software is great very well organized and a very user-friendly application.

Puntos a favor

Reservation mistakes can be avoided since we use the system. More visitors comes in and I think it doubles the turnover and I can managed it easily.

Puntos en contra

Its all in there. I think the Chat features should be revise for a good communication for the guest and host within the system.

Respuesta de Your Rentals

Thank you very much for your feedback! We appreciate your words, they help us to keep improving our service and our product. Best regards.

Adisa
Calificación general
  • Sector: Hostelería
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Best Platfotm

Revisado el 18/10/2022

Puntos a favor

Is quite easy to use . From linsting the properties to calendar , updates and all

Puntos en contra

They build very professional websites .

Respuesta de Your Rentals

Thank you Adisa for your feedback. We will keep working and make the effort to make your life a lot easier. Stay tuned!

Spyros
Spyros
Calificación general
  • Sector: Ocio, viajes y turismo
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Excellent software to manage your listing across multiple channels

Revisado el 25/6/2019

Puntos a favor

- Easy to manage your listings across different booking channels

Puntos en contra

- It would be good to add more functions and better pricing for property managers

DENIS
DENIS
Calificación general
  • Sector: Hostelería
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

your.rentals top

Revisado el 14/12/2018

i am managing many sales channels woth just one click

i am managing many sales channels woth just one click

Puntos a favor

it is for us in hospitality business so important to have a chanelmanger easy for use

Puntos en contra

in deed there is nothing what I dont like

Respuesta de Your Rentals

Thanks for your comments Denis!
I'm glad you're happy with our service so far. Let us know if there's anything we can do to improve your experience further :)

Radka
Radka
Calificación general
  • Sector: Propiedad inmobiliaria comercial
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado Otro durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Your Rentals one of the best on the market

Revisado el 1/2/2019

Puntos a favor

provide many channels connections in one place to publish your listing

Puntos en contra

there is not connections with our channel manager

katarina
Calificación general
  • Sector: Ocio, viajes y turismo
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado Otro durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Sales and support

Revisado el 16/12/2020

the most value are counselors which are kind and always ready to help

the most value are counselors which are kind and always ready to help

Puntos a favor

The process of connecting to other portals is unclear. Although I asked for and received clarification, I still do not understand the criteria according to which some units are listed and others are not

Puntos en contra

I think that use of program can be improved. when I want to see how a guest sees my facility offered by Your Rentals, I can't, or don't know, see it. This should enable us, the hosts, looking through the eyes of customers, to do bench marking with the competition and on the basis of this information, improve the offer. This would also allow Your Rentals a higher commission

Respuesta de Your Rentals

Thank you Katarina for giving us a high star rating, and your recognition of our sales and support team. We appreciate your feedback and will take that to further enhance our software. Thank you.

Werner
Calificación general
  • Sector: Hostelería
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Semanalmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Great system to ease rent out apartments

Revisado el 2/9/2019

Great team and service, making renting out apartments a joy especially to online platforms. Great...

Great team and service, making renting out apartments a joy especially to online platforms. Great help for getting performance tips.

Puntos a favor

The synchronization of the channels connected to Your Rentals are handy, as everything is included. This is an up and a downside, as single adjustments and corrections are not available.

Puntos en contra

Rate management should be made easier, especially if there are more than 1 accommodation to be administered. Cross comparison and combined management of several objects following similar patterns should be made available. E.g. seasonal management for all, rate adjustments with variations per object, (fixed/flexible), such as rate object 1 + x€ or x% for object 2 and all following settings.

George
Calificación general
  • Sector: Hospital y atención sanitaria
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Semanalmente durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Good for some websites...

Revisado el 31/8/2022

Puntos a favor

I find out about less known channels through your rentals

Puntos en contra

I do not think is something i do not like

Respuesta de Your Rentals

Thank you George for your feedback. Great to see that you have been using our product for more than a year. We're happy to know that you found many other less-known channels through Your.Rentals. We are continuously adding new OTA channels to our platform. We will have more good news to share soon!

Lorenzo
Calificación general
  • Sector: Hostelería
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

This is an affordable tool that I use daily, I highly recommend it

Revisado el 3/1/2021

A great experience since I began to work with them

A great experience since I began to work with them

Puntos a favor

That my listing can be promote in many different platform

Puntos en contra

Photo uploading I think should be more easy to do it, it has a high level requirement to do so, it must be easier to upload them.

Respuesta de Your Rentals

Thank you Lorenzo for your feedback. Please feel free to let us know any further ideas about our software to keep improving it. Best regards.

GARY
Calificación general
  • Sector: Ocio, viajes y turismo
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Otro durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Your Rentals Review

Revisado el 29/8/2019

glad you asked... because of all the sites I use to market my property, your.rentals gives me the...

glad you asked... because of all the sites I use to market my property, your.rentals gives me the least traffic... like 0! ... why? what do I need to change or update?... is anyone listening to this question? will I get a response?

Puntos a favor

easy to use (for a non-technical person like me).

Puntos en contra

nothing.... I like it.... what else do I need to say?

Respuesta de Your Rentals

Hi Gary thanks for your comments. One of our account managers will contact you soon to help you make the most out of your account and clarify all your doubts.

YingChao
Calificación general
  • Sector: Materiales de construcción
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Authentic and concise reviews

Revisado el 5/9/2022

In general, it is a good website, for a small manager like me, because the payment method is simple...

In general, it is a good website, for a small manager like me, because the payment method is simple and the channels are diversified.

Puntos a favor

Easy to pay

Puntos en contra

Property release system

Respuesta de Your Rentals

Thanks YingChao :) to make owner and property manager life easy is our goal!

Honey
Calificación general
  • Sector: Propiedad inmobiliaria
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado Semanalmente durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

New Beginning

Revisado el 7/8/2019

As of right now I will have to see how the process goes and how many bookings I will have with this...

As of right now I will have to see how the process goes and how many bookings I will have with this new added service.

Puntos a favor

I thought it was going to be easy to navigate through the site... I found it difficult when I had to import and export calendars from one channel to the site. Also I had difficulty getting someone on the phone since they are in SWEDEN. We are here in the USA... I was unaware when I signed up that there would be no APP or customer service 24/7. It is a problem if you have a problem with a guest and a booking....I was able to reach a customer service person more than 12 hours after I needed help. There is no direct number to call and there is NO APP. I will give this 3 months to see how the system really works and get all the kinks worked out. What I like most is the fact this tool reaches so many different channels to try and promote your home based business

Puntos en contra

NOT having a customer service agent available when i needed one.

Alexandros
Calificación general
  • Sector: Hostelería
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Review, Greece

Revisado el 17/7/2019

I love it!

I love it!

Puntos a favor

user friendly, great after sales service, great themes

Puntos en contra

doesn't collaborate well with syncronisation channel managers like Syncbnb

Lindsay
Calificación general
  • Sector: Ocio, viajes y turismo
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado Semanalmente durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Your.Rentals Review

Revisado el 18/2/2019

In general the site is ok - I have had a number of bookings but with payment problems (that I...

In general the site is ok - I have had a number of bookings but with payment problems (that I haven't has with other sites I use. The team is quite reactive and has dealt quickly with any issues.

Puntos a favor

Simple to update, synchronize and you are automatically visible on different channels

Puntos en contra

No direct contact with clients so have to go through a manager - takes time. Had a few problems with payment - not very clear at all!

Freddy
Calificación general
  • Sector: Hostelería
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Semanalmente durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

you rentals overview

Revisado el 1/2/2019

We dont have now any problems

We dont have now any problems

Puntos a favor

Easy to use the availabelity rate and
special offer

Puntos en contra

It is everything great easily to use and
understanding

Respuesta de Your Rentals

Great to hear that you have been using Your.Rentals successfully, Freddy :) Thanks for the review! If you have any questions about anything please get in touch

MANOS
Calificación general
  • Sector: Ocio, viajes y turismo
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Semanalmente durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

New entrie

Revisado el 1/2/2019

Puntos a favor

It connects many channels that you can manage at once.

Puntos en contra

It is not our key booking supplier, but i hope to grow and develop in a very useful and important software

Michel
Calificación general
  • Sector: Deportes
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado Semanalmente durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

YOUR.RENTALS

Revisado el 1/2/2019

Puntos a favor

It 's easy to centralize the bookings and to have a unique calendar.

Puntos en contra

Difficult to use and to understand all the tricks at the beginning.

IVAN
Calificación general
  • Sector: Hostelería
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado Semanalmente durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

VERY EFFECTIVE AND EASY TO USE

Revisado el 1/2/2019

GREAT EXPERIENCE AS DO NOT HAVE TO ENTER MY PROPERTY IN VARIOUS DIFFERENT RENTAL WEB SITES

GREAT EXPERIENCE AS DO NOT HAVE TO ENTER MY PROPERTY IN VARIOUS DIFFERENT RENTAL WEB SITES

Puntos a favor

IT AMALGAMATES MOST RENTAL WEB SITES INTO ONE MAKING IT EASIER TO MONITOR AND IS VERY EFFECTIVE

Puntos en contra

NOTHING TO NOTE AS I FIND IT EASY TO USE

William
Calificación general
  • Sector: Hostelería
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Semanalmente durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Rentout Your Rental Seamlessly

Revisado el 8/2/2019

Good and a good support.

Good and a good support.

Puntos a favor

Easy to setup with almost all tools you need to adjust your prices.

Puntos en contra

2 weekly update of calendar reminder while there is nothing to update.