RotaCloud

Gestión del personal y de turnos rotativos con interfaz de arrastrar y soltar

Calificación general

4,9 /5
(204)
Relación calidad-precio
4,9/5
Funciones
4,6/5
Facilidad de uso
4,8/5
Asistencia al cliente
4,9/5

100%
Un ha recomendado esta aplicación
Ordenar por

Opiniones de 204

Marc
Calificación general
  • Sector: Hospital y atención sanitaria
  • Tamaño de la empresa: 1.001-5.000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Essential for easy rotas

Revisado el 14/12/2019

Absolutely fantastic. Sales and aftercare are second to none

Puntos a favor

Sometimes creating rotas can be a hassle, but the algorithms of this software makes life easy and generates rotas with ease

Puntos en contra

It could take my job! Rotas are the one thing that takes time and patience, however this software eliminates that. It's a con, but a positive one. Sometimes as it's cloud, there is downtime

Dominic
Calificación general
  • Sector: Alimentación y bebidas
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Invaluable tool for flexible rotas

Revisado el 30/3/2019

RotaCloud have been great to deal with. They have great documentation, and on the rare occasion we have needed support, it has been brilliant; fast and effective.

Puntos a favor

With a mix of full time, part time and seasonal staff working across 3 locations, preparing rotas was a nightmare. Rota Cloud makes this so much easier, faster and more accurate. It is incredibly flexible and easy to use and we can prepare in minutes, making sure the rotas are fair to staff, take account of holidays and other working restrictions, and monitor our labour costs as we do so.

Puntos en contra

There are some additionas we know are on the product road map we would like to see sooner, especially a daily hours total on the weekly rotas which would help us check we have the coverage we need, and a lock on current and old rotas to prevent accidental changes. However, there is virtually nothing we don't like about it.

Maninder
Calificación general
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Simple enough to use for the regular and basic tasks.

Revisado el 9/12/2017

Saves time. Employees are notified via the app. Communication is much easier.

Puntos a favor

Ease of use for making changes to the rota.
Prompt and helpful attitude to customer support via the online chat.

Puntos en contra

Perhaps the 'Availability' feature. Could be more intuitive.
Mobile version of software is slow on many occasions.

Denise
Calificación general
  • Sector: Hostelería
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

rotacloud

Revisado el 27/9/2022

very pleased with the product - company always willing to help and assist with any difficulties - or how best to obtain best results

Puntos a favor

easy to use, can down load infomation, to update in various aways

Puntos en contra

some of the leave / holiday can be tricky to maintain is have staff on different contracts -

Richard
Calificación general
  • Sector: Deportes
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Revolutionary

Revisado el 11/9/2022

Revolutionary - changed the way and I work and saved me a lot of time. No one has ever missed work because they were confused when they were working. This used to happen a lot before Rota Cloud - Priceless

Puntos a favor

That I can continually change the rota and staff are notified instantly

Puntos en contra

I don't think there is anything I don't like aobut Rota Cloud. I use it the way I want. There are so many more features that I simply don't need. But It's good to see they are there.

Simon
Calificación general
  • Sector: Seguridad e investigaciones
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

excellent

Revisado el 28/12/2018

this is the third company I have implemented Rotacoud at, its incredibly simple to use especially when rolling out to a large and diverse workforce

Puntos a favor

easy to use, easy too apply, customer service too

Puntos en contra

not much to pick at really , it fits perfectly for what we need, maybe add a bit for self employed workers

Tamara
Calificación general
  • Sector: Hospital y atención sanitaria
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Excellent Product and Fantastic Customer Service

Revisado el 8/12/2017

The ability to manage our staff more efficiently and the reporting function have really helped. Especially the bespoke reports created by Joel.

Puntos a favor

With over 1000 members of staff, and 12 different Care Homes with separate locations RotaCloud ensures that we can keep track of our employees and pay them correctly. The reporting functionality is fantastic for Finance and Operations. The import and export tool is invaluable now and saves a lot of unnecessary time. Joel and his team have really helped us to get our business where it needs to be. We wouldn't use any other reporting tool. Our staff love that they can see their expected pay on the App and the ability to swap shifts. If any training is required the team are always on hand, which is a huge reassurance, when you have so many employees to manage.

Puntos en contra

The Bank Holidays being visible on the Rota would help. All of my other problems were solved quickly, thank you cust support!

Coleen
Calificación general
  • Sector: Veterinaria
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

My Rotacloud life

Revisado el 16/11/2022

Easy to use. Great for the colleagues. Saves time and money. Fast responses from online help when needed

Puntos a favor

Easy to use, Colleagues love it. Inexpensive

Puntos en contra

Nothing really. It has everything we need as a business

Shaun
Calificación general
  • Sector: Restaurantes
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Perfect for team planning

Revisado el 30/9/2022

Excellent for controlling labour costs, planning rotas & holidays.

Puntos a favor

Ease of planning & inputting rotas, very easy to copy over weeks, notifications so team are aware of updates & changes.

Puntos en contra

gets expensive if you go even 1 member of staff over the threshold, maybe should be tiered

Ben
Calificación general
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

The best way to plan rotas is when you don't have to stress too much. This does it all, and...

Revisado el 29/1/2018

Staff time savings. Better attendance from staff.

Puntos a favor

This is very easy to use, intuitive and gives good feedback re staff costs. The system is very flexible, adaptable and intuitive. RotaCloud has saved our staff hours and hours of time on planning rotas.

Puntos en contra

There is nothing really about the software that I don't like except perhaps the availability / unavailability input for staff could be a little easier to use. We have found some staff struggling to get that right which then has an impact on the validity of the rota. But, it's nowhere near a deal-breaker.

Nathan
Calificación general
  • Sector: Deportes
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Overall fantastic software!

Revisado el 29/5/2020

Fantastic, as mentioned fantastic value for money and gets the job done! Some fantastic features and also the customer support service is world class.

Puntos a favor

My main pro about this software is that it is fairly straight forward to use and has lots of great features including the capacity to clock in and out, put in leave requests and generally build and manage rotes. And it is exceptionally good value for money.

Puntos en contra

I don't really have any issues only suggests of what should be added. As the business owner, manager of my company and also an employee elsewhere that uses another software similar to this there are a few features that could massively improve rotacloud. I have listed my suggestions below;
- Messaging capacity - team should be able to message each other, their department, managers etc.
- Leave feature isn't as straight forward as could be. - Team should be able to just put a days request off in and select the actual times they are requesting off whether it be 10am-5pm (college, uni) or all day as currently all leaves go on like booking in a holiday.
- PLEASE ADD A DAILY LABOUR CARD REPORT!!! - this should include two sections am and pm that shows you who is on what shift, what department and any open shifts. - I am desperate for this feature as I currently create on myself so I can easily look in front of me as to who is working when. This report should also show each team members weekly hours, overtime highlighted in red, and a summary of the daily labour costs. - LOOK at Hot Schedules as their daily labour report is fantastic.

Usuario verificado
Calificación general
  • Sector: Comercio minorista
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 10.0 /10

Fantastic Rota Tool!

Revisado el 2/3/2019

When our store was still small with no more than four employees, we created rota's using a simple excel spreadsheet and wrote down a list of holidays. However, as our company grew, this way was no longer viable. We needed a better tool to keep track of our employees shifts, past and present, any holiday's needed or any sick days taken and a way to accumulate how many hours each employee has worked. We spent a few weeks signing up to free beta app's to find the right tool for us and finally landed on RotaCloud! Unlike other app's we have tried, RotaCloud has a very simplistic user face which makes it easy for not only the Managers to use, but also the employees to view their Rota's and book holiday's. Being able to download an excel sheet of data for holidays, sick days and absences taken by employees makes performance reviews ten times easier than it used to be scrambling through bits of paper to find out who took a sick day 5 weeks earlier. Overall, I would recommend using this app above other Rota Apps as it is a value for money and makes creating the rota one less headache.

Puntos a favor

The user face is very simplistic and easy to set up an account or add a new employee. It's great that we can add multiple locations to the account as we have multiple stores across the North West, and how we can add employees to various locations rather than having to add the same employee numerous times to have their account set up at different locations (which we had to do on other apps) which makes it much easier for the employees to see when they are working as well as where they are working.

Puntos en contra

It would be helpful for the person who is managing the Rota to be able to see the weeks rota in full on the phone app (like you can on the desktop) by spinning the screen on its side as at the moment you can only see day by day and have to select the each individual day to see it all, however this isn't a major issue.

Kathy
Calificación general
  • Sector: Práctica médica
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

no more spreadsheets & post it notes!!

Revisado el 1/3/2019

This is the first review I have taken the time to write as we are so impressed with RC. Using RC has transformed the way we work, we can now plan 6 weeks in advance and being cloud based means the system can be accessed from anywhere, staff love the app. Customer service is excellent .
Well done the RC team!

Puntos a favor

Managing a large GP practice and a standalone endoscopy unit we were struggling to inform staff of their shift patterns and find cover for annual leave and sickness. We needed to streamline the process and have easily accessible live up to date information available to staff and management in one place. Having searched online for a solution we decided to give RotaCloud a try. Prior to going live representative from RotaCloud kindly spent nearly 3 hours giving us an overview and answering all of our questions .

Puntos en contra

Being the NHS the only issue we sometimes experience is slow broadband speed, which can effect the system, however we do find it improves using Google Chrome.
The leave request system is a little clunky but the good thing about RC is that they listen to any issues and recommendations you may have and are continually adding new features.

Lorraine
Calificación general
  • Sector: Aerolíneas/aviación
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Makes my job easier

Revisado el 2/7/2019

Really saves time for me an d the company , the reports and clocking in and out have proved extremely useful in all HR areas as well as the daily running of the company.

Puntos a favor

Speed in which I can complete the Rota, the quick way I can allocate overtime / open shifts .
The ease for the zero hours team to decline and advise, the way rota cloud helps speed up the monthly payroll due to the ease of reports available.
Any staff queries are much easier to back track and confirm or amend.

Puntos en contra

Not being able to have a banked hours additional leave allocation area.

Not being able to stop staff being able to request leave if they are near the red allocation as we use hourly leave.

having to type in the break allocation ..ie not being able to set at time and break allocation then when you type in it. Should be able to reconise.

For future memo area to be more effective. See which staff member hasnt looked ... add attachments.

kathryn
Calificación general
  • Sector: Entretenimiento
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Works brilliantly for us

Revisado el 17/1/2022

The whole are incredible supportive, there is a brilliant online chat function. Any problems we've had they've dealt with so quickly & are friendly with it too. Nothing is too much trouble.

Puntos a favor

Its really user friendly for both employees & admins. We're a huge fan of being able to add notes to employees shifts, it's handy for keeping staff in the loop. The reports make it easy to monitor the amount of hours staff are doing. For us the best thing is being able to have separate departmental rotas but them being available for other departments to see.

Puntos en contra

There are a couple of features that you can't access from the app or a webpage on your phone (eg the reports on staff hours) but that's only a really minor thing all works fine from a computer or tablet.

Luke
Calificación general
  • Sector: Administración educativa
  • Tamaño de la empresa: 1.001-5.000 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

The Perfect Solution

Revisado el 2/3/2021

This product has saved me so much time, covering shifts and sickness at a click of the button instead of dozens of calls.

Puntos a favor

The programme is so easy to use and set up for what I required for my department. before we used this the rotas had to be printed and when there was a change they had to be printed again. sickness then required someone going through a list of employees and phoning them to see who could cover the shift. All I do now is put the shift into Rotacloud and everyone is sent an email and when someone accepts the shift I am notified. This product saves me so much time and have access to it on my phone which enables me to deal with problems straight away.

Puntos en contra

I honestly can not answer this as I am more than happy with what this has done for me.

Iain
Calificación general
  • Sector: Arte y artesanía
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Has made life much easier

Revisado el 30/11/2018

It's made making rotas much faster, and means that all staff are able to look at their shifts easily, on the go using the app if they have smart phones. They're always quick to repsond on their chat function, and not just to managers, to all staff, which has cut a lot of the work out for me as a line manager. Thanks!

Puntos a favor

Very easy to click and drag shifts around, to copy weeks, to keep an eye on staff costs wages, and cuts out the middleman in terms of staff being able to organise their own shift cover, with it being signed off by a manager.

Puntos en contra

Currently there's not an option to store template weeks, but I know from their recent FAQ page that it's something RotaCloud are considering. Sometimes the app seems to show an out of date staff list which has made it tricky for people to swap shifts directly form the app. Overall, nothing big.

Rachel
Calificación general
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Excellent!

Revisado el 28/11/2018

Puntos a favor

I love the fact that it is easy to access and everyone can see shifts that need covering, who’s where and also that you can leave notes for the staff on duty at the next shift. Trying to work out best place to record things when there’s a lot of part time shift workers is always a problem and RotaCloud has fixed this! Couldn’t do without it now.

Puntos en contra

The only downside is having to scroll through weekly to get to the rota a few weeks/months in advance. This is time consuming and hopefully they will develop a drop down calendar soon..? Thank you in advance!

Respuesta de Kettle & Keyboard Traducir a Español

Hi Rachel, thanks for a wonderful review! You'll be pleased to hear that there already is a drop-down calendar that you can use to jump to dates in the past or future. Just click the dates between the arrows to get it to appear :). James

Kelly
Calificación general
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: 201-500 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

One of the best systems I have used

Revisado el 30/8/2019

Excellent, it is much easier uploading rotas than previously having to use and communicate printed out shifts. All staff can access and definitely value for money. I would highly recommend. This tool is a must have time saving system.

Puntos a favor

Ability to monitor staff shifts
Ability to upload shifts
Independent and easy to use application
user friendly
Easy to set up new users
Can monitor annual leave and sickness
Permissions to access other service rotas when on call

Puntos en contra

Honestly I have found no real issues or concerns with rota cloud.

Katie
Calificación general
  • Sector: Veterinaria
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Intuitive with (almost!) all the features we need

Revisado el 24/1/2022

Puntos a favor

Very easy to use, scheduling is easy with lots of time-saving tricks. The "open shift" feature is a lifesaver for filling gaps in the rota!

Puntos en contra

It would be good to be able to limit "open shifts" to certain employees, or allow certain employees access for a set amount of time before the shift becomes available to other people (eg. so employees could pick up open shifts as overtime before locums were able to see them and pick them up at a premium rate).

Noelle
Calificación general
  • Sector: Práctica médica
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Quick & Easy

Revisado el 4/11/2021

To be honest we can achieve maximum productivity with minimum wasted effort or expense. It's very easy to use & the staff are always there on the chat to help in any way they can without too much of a wait. I have been using this product for a for years now & could not fault it in anyway. A great product & service

Puntos a favor

What I like most about the product is the ease of use, it does the basics and ticks all the right boxes.

Puntos en contra

None really to be fair Rota Cloud has never given me any problems.

Syed
Calificación general
  • Sector: Hospital y atención sanitaria
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Great desktop functionality - easy to use - attractive UI

Revisado el 2/7/2019

really good easy to use, wouldnt use anything else tbh

Puntos a favor

Really good drag and drop, reports, onboarding, pretty much everything

Puntos en contra

It could do with a few more features - such as staff able to write reports in the app or desktop.
a chat feature. etc
terminal and clocking in and clocking out was a headache setting up before - hopefully it has improved now.

Darko
Calificación general
  • Sector: Hostelería
  • Tamaño de la empresa: 501-1.000 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Excellent Rota Management Tool

Revisado el 30/11/2018

RotaCloud has brought great value to our business and has allowed our 13 outlets to better communicate and organize our Rotas,making cooperation and helping each other with staffing a breeze. It has also improved attendance and lateness as staff are aware of their records and strive for perfect records, being upset if they clock in a few minutes late. It has created somewhat of a competition among staff as to who will consistently clock in and out correctly and on time.

Puntos a favor

Easy Rota creation and management
Excellent functions for staff management and attendance monitoring
Good value as we can manage all 13 of out outlets under one account and subscription.
Active development and communication with customers

Puntos en contra

Still lacks a few features like TOIL tracking and labour vs projected sales reports.
Doesn't yet integrate with iTrent natively.

Kalpna
Calificación general
  • Sector: Servicios e instalaciones recreativas
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Amazing software

Revisado el 1/5/2020

Puntos a favor

This software is everything and more. Easy to use, understand, navigate and most of all so practical.
Value for money - one stop everything!

Puntos en contra

Would prefer an email invoice every month rather logging on to download and save.
Apart from that everything is great.

Respuesta de Kettle & Keyboard Traducir a Español

Hi Kalpna, thanks for the feedback! It's great to hear about your positive experience using RotaCloud.

You'll be pleased to know invoices can be emailed to you each month directly - I've contacted you directly about setting this up.

Many thanks,
Maisie

Melanie
Calificación general
  • Sector: Restaurantes
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Rota cloud is a great programme.

Revisado el 24/8/2017

It is much quicker and easier to get my rota organised. It's better that staff can check their shifts daily and any changes notify them on their phones. I like the financial summary it produces as well.

Puntos a favor

I like how easy it is to make a rota and see the financial side of things quickly and easily. I like the quick and very responsive feedback when I have been unsure of anything on the soft ware.

Puntos en contra

I don't like that the weekly hours doesn't include any annual leave staff have taken, as I then have to add that manually on another spread sheet, where all other rota issues are managed by the Rota Cloud soft ware.