Opiniones de Jackrabbit Gymnastics

Jackrabbit Gymnastics
Calificación general
Filtrar
Tamaño de la empresa
Tiempo usado
Opiniones de 369

- Sector: Formación profesional y coaching
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Great Company
Revisado el 1/7/2019
Puntos a favor
I love that all the rolls are in one place and that it is easy to see weekly views when figuring out schedules for each session
Puntos en contra
I wish there was a spot to put notes that would stay forever with the person that put them there. Not just the Misc tab.
Also wish we could make it so that 2 different people got emails when customers registered.
- Sector: Servicios e instalaciones recreativas
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Recommended for gyms of all sizes!
Revisado el 6/12/2024
We have used Jackrabbit for around 8-10 years. It has made our bookkeeping process much easier. It...
We have used Jackrabbit for around 8-10 years. It has made our bookkeeping process much easier. It fits most of our needs and we have not had any issues with the services.
Puntos a favor
Ease of use, information retention, provides graphs and charts for comparison.
Puntos en contra
I wish I had more authority to create reports, more options to adjust reports. I would like the ability to create reports with specific information that I need, not just prefilled templates.
Alternativas consideradas
iClassProRazones para elegir Jackrabbit Gymnastics
I needed something specific for gymnastics/cheer.Software anterior
QuickBooks OnlineRazones para cambiar a Jackrabbit Gymnastics
Cost, ease of use, customer service, easy to set up, met our needs- Sector: Deportes
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 3.0 /10
Good for starting businesses but not likely to be your last stop
Revisado el 18/3/2024
- Great for the basics
- Costumer service supports the direct offerings of JR
- Great for the basics
- Costumer service supports the direct offerings of JR
Puntos a favor
- attendance
- skills tracking
- great customer service
Puntos en contra
- Not able to schedule privates
- Does not support referenced 3rd party vendors that they recommend for features they do not offer
- Additional cost for everything except the basics
- customer service cannot support third party concerns
- Sector: Deportes
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Love Chat Feature
Revisado el 9/12/2024
Good. Chat support is helpful when you are in a quick bind. They are always willing to get more...
Good. Chat support is helpful when you are in a quick bind. They are always willing to get more assistance to figure out the problem. Tied with the Facebook group is also very helpful!
Puntos a favor
Class and calendar options. Chat feature is great and people are so friendly.
Puntos en contra
some scheduling options are limited as well as notes for family accounts.
Alternativas consideradas
When I WorkRazones para cambiar a Jackrabbit Gymnastics
Better fit for our needs. We didn't need kiosk features and preferred the attendance system over theirs.- Sector: Deportes
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 7.0 /10
Functional, but a bit convoluted
Revisado el 8/12/2024
A bit of a slow learning curve but after that I did enjoy using the product, although I think I...
A bit of a slow learning curve but after that I did enjoy using the product, although I think I only scratched the surface if it’s entire functionality.
Puntos a favor
You could do a lot of different things with it.
Puntos en contra
There are multiple ways of doing everything, which can be confusing when learning the product.
- Sector: Deportes
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Jackrabbit Review
Revisado el 9/12/2024
I have been using Jackrabbit for over 10 yrs now, and would pick it over any other option!
I have been using Jackrabbit for over 10 yrs now, and would pick it over any other option!
Puntos a favor
It's user friendly, and you're able to do it for multi different reasons.
Puntos en contra
Still working out the kins with the setup of individual lessons.
Alternativas consideradas
iClassProRazones para cambiar a Jackrabbit Gymnastics
More ease of use and versatility. Is a one stop shop for all the things we need and use on a daily basis.- Sector: Deportes
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Not the most user friendly but has lots of pros once you figure it out!
Revisado el 7/12/2024
It takes some time clicking around to figure out the program but overall it does everything you...
It takes some time clicking around to figure out the program but overall it does everything you need it to do.
Puntos a favor
There are tons of reports, and tracking everything you do on each account is easy.
Puntos en contra
There are 101 ways to do the same thing. I think the transaction tab can be tricky. I wish you could edit kids' enrollment dates, etc., without having to drop them and start over. I also would like notes from deleted waitlists to be saved instead of having to go in and make a separate note.
- Sector: Salud, bienestar y deporte
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Love Jackrabbit
Revisado el 3/12/2024
I have had a very good overall experience with our Jackrabbit software
I have had a very good overall experience with our Jackrabbit software
Puntos a favor
Very friendly and helpful Customer Service.
The product is pretty user friendly.
Puntos en contra
The cons I have had have been fixed at some point.
- Sector: Salud, bienestar y deporte
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 2.0 /10
Review of jackrabbit
Revisado el 3/12/2024
Overall experience is good, I wish there were more features around birthday parties, privates...
Overall experience is good, I wish there were more features around birthday parties, privates lessons, adding mass charges by adding rules- automatically add sibling discounts or multi class discounts.
Puntos a favor
Ease of use. Jackrabbit makes an effort to make regular upgrades.
Puntos en contra
Parent view of charges, functionality on adding charges (review statement below)
Razones para cambiar a Jackrabbit Gymnastics
Functionality and its what’s parents are use to in our area.- Sector: Deportes
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 7.0 /10
Good class system - has areas for improvement
Revisado el 6/12/2024
Puntos a favor
Solid features, ease of use, good customer support.
Puntos en contra
Needed changes to the system are sometimes hard to come by. I don't always feel like the updates are for things that should have had a priority on being updated.
- Sector: Servicios e instalaciones recreativas
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Excellent class management software
Revisado el 12/3/2024
Jackrabbit overall is user friendly and has a wide variety of features and software it integrates...
Jackrabbit overall is user friendly and has a wide variety of features and software it integrates with. They upgrade the software with new features consistently.
Puntos a favor
I love that Jackrabbit integrates with most software and manages not just the classes and clients but staff as well.
Puntos en contra
They don’t have enough options for the payment processors they will work with for the payment processing.
As well they need to enhance their up sales offering. Example: when registering for a class, before completing the checkout process asking the client if they would like to purchase merchandise as well.
Alternativas consideradas
iClassProRazones para cambiar a Jackrabbit Gymnastics
They had the best reputation and more of the features I was looking for.- Sector: Salud, bienestar y deporte
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Definitely a helpful platform!
Revisado el 3/12/2024
Puntos a favor
Customer support is excellent! The integration of class listing tables on our website is a game changer.
Puntos en contra
It can be complicated to get the annual registration fee to work properly.
Alternativas consideradas
iClassProRazones para cambiar a Jackrabbit Gymnastics
The customer service was great. That really helped us to make our decision.- Sector: Salud, bienestar y deporte
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
JackRabbit Review
Revisado el 3/12/2024
My overall experience has been great. It is easy to use and navigate. They are always updating the...
My overall experience has been great. It is easy to use and navigate. They are always updating the system to make it even better. The only updates I do not like are the new dashboard and the new calendar. Other than that, I love it.
Puntos a favor
Easy to learn and use! Plus, customer service/help team is very quick and helpful. I’ve never run into an issue that I wasn’t able to have fixed within an hour.
Puntos en contra
The new dashboard and the new class calendar. I really like the original and always find myself navigating back to it as things are easier to find and navigate.
- Sector: Deportes
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Jackrabbit Gymnastics Review
Revisado el 6/12/2024
Our experience has bee very good. Jackrabbit listens to input from their users and is very good...
Our experience has bee very good. Jackrabbit listens to input from their users and is very good about implementing changes that make running our business easier.
Puntos a favor
We like the ease of moving between students and classes while working in family accounts. We love the ability to schedule our autopay payments. We love using the task manager it allows us to easily assign tasks to staff and track when they have been completed.
Puntos en contra
The new dashboard layout does not feel as easy to maneuver around. We do not really like the new calendar it is not as user friendly as the original for our uses.
- Sector: Salud, bienestar y deporte
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Essential to Gym Management
Revisado el 12/3/2024
Almost all positive! We use it daily and would only consider switching if iclasspro had great...
Almost all positive! We use it daily and would only consider switching if iclasspro had great alternatives to the above mentioned problems.
Puntos a favor
We love Jackrabbit Class! Our gym wouldn't function without it. My favorite features is how fast and friendly customer service is. I always have a positive experience with customer service.
Puntos en contra
The private lesson scheduling system (or lack thereof) and that we can't have a check-out feature for summer camp. We would also like more zapier integrations.
- Sector: Deportes
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Front Desk Manager Point of View with JackRabbit
Revisado el 7/12/2024
Overall, the JackRabbit system has increased our business and we get paid promptly from the members
Overall, the JackRabbit system has increased our business and we get paid promptly from the members
Puntos a favor
The Online Pre-registration and it seems to be user friendly
Puntos en contra
I do not like the way process it takes to create a report. I preferred the old Dashboard to the New Dashboard. The new Dashboard is confusing. I think the way I have to create a report for example a report on Registration Fees, is very complicated. I would like to just Click on a button that says Registration fees paid from such and such a date to such in such a date. Having to query what I need in a report is complicated.
- Sector: Deportes
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Easy to use, clear software for class and member management
Revisado el 12/3/2024
Puntos a favor
I like the easy to use layout of Jackrabbit and the ability to automate so many of our regular tasks. JackRabbit presents our calendar and class listings in easy to understand formats and allows for quick registration, account management and payments for our customers.
Puntos en contra
There are some areas in JackRabbit that need an update. Such as events.
And sometimes I feel like we have to go through repetitive steps to do one task.
Alternativas consideradas
iClassPro- Sector: Gestión de organizaciones sin ánimo de lucro
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Great Program but could be improved
Revisado el 13/3/2024
Puntos a favor
I like all of the new improvements. I like that there is a forum for us to submit ideas.
Puntos en contra
I do not like that the improvements seem to be slowly rolling out. I do not like that individual classes are much harder to manage than group classes.
- Sector: Deportes
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Good program and very useful
Revisado el 3/12/2024
Helpful, useful and better than other programs that do similar management
Helpful, useful and better than other programs that do similar management
Puntos a favor
Keeps things organized and they always are i proving and implementing our customer ideals.
Puntos en contra
Sometimes the updates do not work properly when they are first released, and cause unexplainable issues
- Sector: Deportes
- Tamaño de la empresa: 11-50 empleados
- Software usado Semanalmente durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Everything you need
Revisado el 19/3/2024
I love the features and the immediate response and support that we get when there is a concern. I...
I love the features and the immediate response and support that we get when there is a concern. I love the frequent updates, which shows how dedicated Jackrabbit is to their customer service.
Puntos a favor
Jackrabbit allows us to keep all the information with in a push of a button. The ability to make spread sheets to manage budgets, billing and enrollments. Everything in one tool
Puntos en contra
Hard to make or have trouble making group or grouping for email purposes, can only do it with a class or family.
- Sector: Arte y artesanía
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Class Management
Revisado el 25/3/2024
The software provides most of the features we need to manage our classes, staff, payments. Our...
The software provides most of the features we need to manage our classes, staff, payments. Our experience has been great thus far with the product and the technical support we receive.
Puntos a favor
Class Management features, payments, website integration, Zapier integration
Puntos en contra
Lack of additional mobile friendly options to provide customer with access via mobile devices. Integration options with third party applications (Jackrabbit is increasingly adding more options which is great). It would be great to provide a way to track service requests from customers inside Jackrabitt, requests for make-ups, transfers, cancellations,with email or text integration. We currently manage this type of requests outside Jackrabbit.
- Sector: Salud, bienestar y deporte
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 5.0 /10
Jackrabbit review
Revisado el 6/12/2024
It’s works well for our gym and allows us to get everything done that we need.
It’s works well for our gym and allows us to get everything done that we need.
Puntos a favor
It allows us to access families and payments quickly
Puntos en contra
Can get a bit confusing if you’re a new user.
- Sector: Deportes
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Jackrabbit
Revisado el 3/12/2024
We love it! It keeps us organized, keeps our customers happy, and makes life a little easier as a...
We love it! It keeps us organized, keeps our customers happy, and makes life a little easier as a business owner.
Puntos a favor
Once you get the hang of it, it’s a very good way to keep organized.
Puntos en contra
There is a learning curve, but Jackrabbit helps every step of the way.
- Sector: Artes escénicas
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Jackrabbit has made our business run so smoothly!
Revisado el 12/3/2024
Puntos a favor
I love that the jackrabbit program does everything for you. Setup is a little tedious but so worth it. Once everything is set up, the program basically runs everything for us!
Puntos en contra
The setup is a little tedious. There are a few features that don’t exist so you have to find a work around to tailor it to your specific needs.
- Sector: Servicios para instalaciones
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 5.0 /10
take it or leave it
Revisado el 3/12/2024
it ok not excited about it in the new year will be looking at other program options for Canadian...
it ok not excited about it in the new year will be looking at other program options for Canadian based companies
Puntos a favor
I think Jackrabbit is easy to understand
Puntos en contra
Very had to understand reports and sometimes transactions I also dont like the cost as its in US dollors and does not give us the flexability to debit bank accounts