Omnisend

4,7 (806)
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Automatización de marketing creada para profesionales de marketing inteligentes en comercio electrónico

Calificación general

4,7 /5
(806)
Relación calidad-precio
4,5/5
Funciones
4,5/5
Facilidad de uso
4,6/5
Asistencia al cliente
4,6/5

98%
Un ha recomendado esta aplicación
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Opiniones de 806

Yosue
Yosue
Calificación general
  • Sector: Desarrollo de programas
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Excelente herramineta de marketing para principiantes

Revisado el 15/10/2023

Para iniciar, no consideraría otro software para mis estrategias de marketing por correo electrónico...

Para iniciar, no consideraría otro software para mis estrategias de marketing por correo electrónico. El soporte al cliente es rápido, amigable y muy eficaz, con automatizaciones pre configuradas y plantillas de fácil implementación, junto con un curso gratuito de iniciación, contactos útiles y listas de segmentación. ¡Asombroso para principiantes! :D

Puntos a favor

Implementé Omnisend en mi web para la segmentación de contactos y el envío personalizado de email marketing. El soporte técnico fue crucial en la comprensión de las funcionalidades clave y específicas, respaldado por su curso introductorio que me ayudo muuucho a saber como sé usa. Las configuraciones preestablecidas allanaron el camino para una integración fluida y muy rápida.

Puntos en contra

Su herramienta de branding automático podría mejorar un poquito más, aunque no es un problema principal para mí como diseñador web. Las plantillas de correo no me entusiasman mucho, pero puedo guardar los diseños preestablecidos para ahorrar tiempo

Dylan
Dylan
Calificación general
  • Sector: Alimentación y bebidas
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado Semanalmente durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Amazing Value

Revisado el 4/10/2024

For the price, you can't go wrong. At first I was skeptical that we wouldn't make much money off of...

For the price, you can't go wrong. At first I was skeptical that we wouldn't make much money off of this, but I'm shocked how much our ROI is on omnisend, such a small price to pay for an amazing return. Keep it up.

Puntos a favor

The UI is extremely easy to use and navigate.

Puntos en contra

Wish there where more premade templates.

Alternativas consideradas

Klaviyo

Razones para cambiar a Omnisend

The price for the other products where to expensive for our budget

Respuesta de Omnisend

Thank you for the amazing feedback! 🎉 We’re so glad you find our UI easy to navigate—it’s like a walk in the park! 🌳 We hear you on the desire for more premade templates, and we’re constantly working to improve our offerings. It’s fantastic to see such a strong ROI; you might just need a new piggy bank to keep up with those returns! 🐷 If you have any ideas or need assistance, don’t hesitate to reach out!

Usuario verificado
Calificación general
  • Sector: Impresión
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

A solid and effective email platform

Revisado el 4/10/2024

Overall a very good platform for our email marketing and e-commerce transactional emailing needs....

Overall a very good platform for our email marketing and e-commerce transactional emailing needs. The platform is user-friendly and straightforward, and support has always been helpful and responsive when needed.

Puntos a favor

Ease of configuring and customizing emails, powerful automations, and excellent support anytime I've needed to reach out with a question or clarification.

Puntos en contra

Lack of SMTP support. Not a dealbreaker, but I've found most email marketing platforms also provide an SMTP integration for the websites they're connecting to. So we actually have to use a free tier of a competing email marketing service to handle this particular functionality. It would be nice to have this all under "one roof", so to speak.

Reporting is a bit basic on the standard plan, requiring a fairly significant cost-per-month increase to access what they call "advanced reporting" in their Pro plan. We don't need the additional features bundled with the pro plan, so it's hard to justify the increased spend just to access better reports.

Alternativas consideradas

Campaign Monitor by Marigold, MailerLite y Klaviyo

Razones para elegir Omnisend

Trouble validating emails provided by our customers offline. We've been in business over 60 years (long before email was a thing), but we still had thousands of customer emails dating back some time. Because many of these emails weren't opted-in using an online form, we experienced many account issues trying to use these.

Software anterior

Brevo

Razones para cambiar a Omnisend

Price/feature set was solid, and the platform itself appeared to be modern and well designed.

Respuesta de Omnisend

Thanks for the kind words! 🌟 We’re glad to hear you’re enjoying the ease of use and our support team—it’s like having a trusty sidekick for all your email adventures! We appreciate your feedback about SMTP support and reporting. We’re always looking for ways to streamline your experience, so we’ll definitely take your thoughts into consideration. In the meantime, if there’s anything else we can do to make your life easier, just give us a shout. Here’s to keeping it solid and effective with Omnisend!

Eli
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 11-50 empleados
  • Software usado Semanalmente durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Cost effective email marketing

Revisado el 28/11/2022

I like it. It's not perfect, but neither are we. It helps us get the job done efficiently and has...

I like it. It's not perfect, but neither are we. It helps us get the job done efficiently and has the opportunity to grow. Plus, I have been happy with the support.

Puntos a favor

We have 2m contacts in our database, and no other tool is as cost-effective for efficiently emailing them. Omnisend also has great e-commerce functionality, like SMS and easy-to-use form builders. Our account manager has been very helpful.

Puntos en contra

This is great for B2C, not B2B. Creating lists is difficult and managing our database is almost impossible..

Calificación general
  • Sector: Marketing y publicidad
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Best alternative to Klaviyo

Revisado el 26/11/2024

Easy to build segments, create campaigns and building flows

Easy to build segments, create campaigns and building flows

Puntos a favor

Cheaper alternative to Klaviyo with the same or similar functionalities.

Support is great, better than Klaviyo. Is like talking to someone who really has worked with the software and not reading an script.

Puntos en contra

The overall distribution of the website. You cannot preview older campaigns, without exiting omnisend.

Also, when you click the audience Tab the first option to appear should be the Segments tab, not de contact list.

Respuesta de Omnisend

Thank you for the wonderful review! 🌟 We’re delighted you’re enjoying Omnisend and our support team—it means a lot to hear we stand out. We hear you on the previews and audience tab, and feedback like yours helps us grow and improve. We’re excited to keep supporting your marketing success!

Jenna
Jenna
Calificación general
  • Sector: Ropa y moda
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Semanalmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Great value and service

Revisado el 4/10/2024

Puntos a favor

Super easy to use and set up with lots of options for segmentation/automation at a reasonable price point. The support is excellent too.

Puntos en contra

While the pre-designed email templates could be much better, it's very easy to create your own customised templates, which I found much more effective for our brand.

Alternativas consideradas

Klaviyo

Razones para elegir Omnisend

Mailchimp didn't provide the service or functionality our growing small business required

Software anterior

Mailchimp

Razones para cambiar a Omnisend

It was cheaper but had very similar functionality

Respuesta de Omnisend

Thanks a ton for the review! We’re thrilled you found Omnisend to be a great fit for your business—especially with those segmentation and automation features. We hear you on the templates, but we’re glad you’ve made them work your own magic. Always here if you need us, and we’ll keep the improvements coming! 😊

Macy
Macy
Calificación general
  • Sector: Comercio minorista
  • Tamaño de la empresa: 51-200 empleados
  • Software usado Semanalmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

A great Shopify marketing platform!

Revisado el 4/10/2024

Their dev team is available, will get on a call with you, and will help you troubleshoot any issues!

Their dev team is available, will get on a call with you, and will help you troubleshoot any issues!

Puntos a favor

Data sync with Shopify and you can easily setup automations and campaigns off of that data.

Puntos en contra

Missing some features in reporting and automations and sms that would be extremely helpful.

Respuesta de Omnisend

Thanks for the awesome feedback! 😊 We’re happy to hear that the Shopify data sync and ease of automations are working well for you. Our dev team loves being hands-on, so it’s great to know they’ve been able to help out! We’re always working on improvements, and your thoughts on reporting and SMS are definitely noted. If you ever need more assistance, we’re just a call away!

Gloria
Gloria
Calificación general
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Semanalmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Satisfied customer

Revisado el 4/10/2024

pretty good and am satisfied, but some functionality could be improved

pretty good and am satisfied, but some functionality could be improved

Puntos a favor

Good templates easy to use, good reports

Puntos en contra

No individual drip functionality, no easy copying of sequences for more channels

Alternativas consideradas

Klaviyo

Razones para elegir Omnisend

needed better spam control and service.

Software anterior

Mailchimp

Razones para cambiar a Omnisend

recommended by consultant and cheaper than others

Respuesta de Omnisend

Thanks for the shout-out! 🌟 Glad to hear you’re satisfied with our templates and reports. We’re working hard to make your marketing experience smoother, and your feedback helps us prioritize what to tackle next. Stay tuned for more improvements!

Violeta
Violeta
Calificación general
  • Sector: Alimentación y bebidas
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado Semanalmente durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Works for small businesses too

Revisado el 4/10/2024

Absolutely love it. Its been very helpful

Absolutely love it. Its been very helpful

Puntos a favor

The Automations. Makes the life of the small business owner easier

Puntos en contra

It is a bit expensive for my small business

Respuesta de Omnisend

Thank you for the fantastic feedback! 🎉 We’re delighted to hear that our automation features are making life easier for you as a small business owner—mission accomplished! We totally understand the pricing concerns and are always looking for ways to add value. If you have any suggestions or need assistance, just let us know. Here’s to many more successful automations ahead! 🚀

Tudor
Tudor
Calificación general
  • Sector: Bienes de consumo
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Mensualmente durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

The sales engine

Revisado el 4/10/2024

Puntos a favor

Omnisend is one of our powerful sales engine, it just delivers! If you handle your campaigns well with their fresh features, you should increase your results from day one. We're happy customers from the beginning of our first newsletters.

Puntos en contra

That we are not using the tools at it's highest capacity :)

Respuesta de Omnisend

Thank you for the kind words! We’re thrilled to hear that Omnisend is revving up your sales engine and delivering results right from the start! 🚀 And hey, don’t worry—there’s always room to level up those tools! If you ever need tips on maximizing those fresh features, just give us a shout. We’re here to help keep that engine running smoothly!

Benjamin
Calificación general
  • Sector: Ropa y moda
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Semanalmente durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Omnisend is brilliant

Revisado el 17/10/2024

Fantastic, I highly recommend Omnisend !

Fantastic, I highly recommend Omnisend !

Puntos a favor

Intuitive design, easy to use, great customer service always available

Puntos en contra

The reviews feature is still in early days, I'd like to see a bit more functionality.

Alternativas consideradas

Mailchimp

Razones para cambiar a Omnisend

Better pricing and design - platform suited my needs better than Mailchimp

Respuesta de Omnisend

Thank you so much for the glowing recommendation! We’re thrilled to hear that you find our design intuitive and our customer service responsive. Your feedback on the reviews feature is appreciated, and we’re continuously working to enhance its functionality. If you have any specific ideas in mind, feel free to share! We’re here to support your journey with Omnisend. Happy marketing!

Usuario verificado
Calificación general
  • Sector: Marketing y publicidad
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Our #1 choice for email marketing for our clients

Revisado el 4/10/2024

We’ve been using Omnisend for over 5 years and recommend it as our #1 email marketing platform due...

We’ve been using Omnisend for over 5 years and recommend it as our #1 email marketing platform due to the personalized support and learning resources. The ease of use is perfect for anyone looking to get started with email marketing in a quick and highly effective way.

Puntos a favor

Working with our CSM and strategizing how we can improve our email marketing for our clients each month. I also love the customer support and how helpful the team is with all of my questions and product feature requests.

Puntos en contra

Limited integrations with tools such as Yotpo.

Alternativas consideradas

Klaviyo

Razones para elegir Omnisend

Omnisend was more robust and offered more features.

Software anterior

Mailchimp

Razones para cambiar a Omnisend

Better customer support and great learning resources

Respuesta de Omnisend

Thank you for making us your #1 choice for email marketing! 🎉 We’re thrilled to hear you’ve had such a positive experience with our CSMs and support team—it’s always a pleasure helping you strategize and grow. We hear you on the integrations and are always exploring ways to expand our integrations. Five years strong and counting—here’s to many more campaigns and wins ahead!

Dauanie
Calificación general
  • Sector: Ropa y moda
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado Mensualmente durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Easy-to-Use Marketing Tool with Great Automation, but Limited Design Options

Revisado el 4/10/2024

Overall, my experience with Omnisend has been good. It’s easy to use, with helpful email and SMS...

Overall, my experience with Omnisend has been good. It’s easy to use, with helpful email and SMS automation, and the templates save time. While design options are a bit limited and costs can rise as your list grows, it’s a solid tool for marketing.

Puntos a favor

What I like most about Omnisend is its seamless integration of email and SMS marketing, allowing for easy automation and personalization across multiple channels. The intuitive interface and detailed reporting tools also make it simple to track campaign performance and optimize for better engagement. Plus, the pre-built templates save a lot of time!

Puntos en contra

What I liked least about Omnisend is that some of the design options are a bit limited, and the pricing can get high as your contact list grows.

Respuesta de Omnisend

Thanks for sharing your thoughts! We’re thrilled to hear you’re loving the seamless integration of email and SMS marketing—definitely a game-changer, right? We’ll take your feedback on the design options onboard, and we’ll keep working on bringing even more flexibility to your campaigns. Glad to have you on board with Omnisend! 🚀

Usuario verificado
Calificación general
  • Sector: Servicios medioambientales
  • Tamaño de la empresa: 11-50 empleados
  • Software usado Semanalmente durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Great Email Marketing tool

Revisado el 4/10/2024

It's a great email marketing tool, and have used it for several years now

It's a great email marketing tool, and have used it for several years now

Puntos a favor

Easy to design and creating and duplicating campaigns is quick

Puntos en contra

The cost of the monthly subscription is in USD and as a Canadian company, it is more costly.

Respuesta de Omnisend

Thank you for the kind words! 🌟 We’re thrilled to hear that you find our tool easy to use and efficient for designing campaigns. We understand that subscription costs can be a concern, especially with currency differences. If you have any suggestions on how we can improve your experience, we’d love to hear them! Keep creating those amazing campaigns!

Karla
Calificación general
  • Sector: Automoción
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Semanalmente durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Omnisend Simplifies Our Email Marketing for Effortless Use and Clear Results.

Revisado el 4/10/2024

Omnisend is a very friendly application easy to use and understand specially for newbies on the...

Omnisend is a very friendly application easy to use and understand specially for newbies on the mail marketing cloud :)

Puntos a favor

Easy to use, reliable and great customer service.

Puntos en contra

Customer List Segmentation could be easier

Alternativas consideradas

Klaviyo

Razones para elegir Omnisend

Poor customer service at that time and price.

Software anterior

Privy

Razones para cambiar a Omnisend

Reliable customer service and a easier product navigation

Respuesta de Omnisend

Thank you for the wonderful review! 🌟 We’re thrilled to hear that Omnisend is making your email marketing experience easier and more enjoyable, especially for those new to the game! While we’re glad you find our customer service reliable, we hear you on the customer list segmentation and will keep that in mind for future improvements. If you ever have any questions or need support, don’t hesitate to reach out—we’re here to help!

Scott
Calificación general
  • Sector: Fabricación de productos eléctricos/electrónicos
  • Tamaño de la empresa: 11-50 empleados
  • Software usado Semanalmente durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

This is a solid email marketing platform.

Revisado el 4/10/2024

It has been a good platform. The revenue reporting was good and accurate. Automations are drag and...

It has been a good platform. The revenue reporting was good and accurate. Automations are drag and drop so that is very easy to use.

Puntos a favor

It is a great platform with a lot of capabilities related to email marketing. The major upside is list delivery rates and protecting your domain from appearing as spam. Support was always good and responsive.

Puntos en contra

Understanding the steps related to sending the first campaign. After that, it was great.

Respuesta de Omnisend

Thanks for the awesome feedback! 🌟 We’re thrilled to hear that Omnisend is making your email marketing experience solid and effective. It’s fantastic that our delivery rates and domain protection have worked well for you! We totally understand that getting started can be a bit tricky, but we’re glad to hear it became easier after your first campaign. Remember, our support team is just a message away whenever you need assistance. Happy marketing!

Susan
Calificación general
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Mensualmente durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Highly recommend

Revisado el 4/10/2024

Positive experience over several years creating and sending emails and designing templates.

Positive experience over several years creating and sending emails and designing templates.

Puntos a favor

Works well with our Shopify website. Always improving capabilities. Easy to use. Responsive to support inquiries.

Puntos en contra

No major issues, would like to be able to navigate through campaigns a little more easily.

Alternativas consideradas

Klaviyo

Razones para elegir Omnisend

to be compatible with our shopify website

Software anterior

Mailchimp

Razones para cambiar a Omnisend

cost and ease of implementation and fully integrate

Respuesta de Omnisend

Thanks for the glowing recommendation! 🌟 We’re delighted to hear that Omnisend works like a charm with your Shopify site and that you find our support team responsive. We’re always cooking up new ways to enhance your experience, so your feedback about campaign navigation is super helpful! If there’s anything specific you’d like to see, feel free to drop us a line. Here’s to many more years of creating awesome emails together!

Usuario verificado
Calificación general
  • Sector: Artículos de lujo y joyería
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Mensualmente durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Easiest CRM software

Revisado el 17/10/2024

Great team and easy to use interface. The UI is great but additional work is needed to make...

Great team and easy to use interface. The UI is great but additional work is needed to make integration into ecommerce stores and platforms.

Puntos a favor

Incredibly easy to format, plenty of customisable templates and features available.

Puntos en contra

Tricky to embed into Shopify website and analytics data is often incorrect.

Alternativas consideradas

Mailchimp

Razones para cambiar a Omnisend

More affordable ,easy setup and high quality image uploads.

Respuesta de Omnisend

Thank you for sharing your thoughts! We’re glad to hear you’re enjoying the ease of use and customization options. We appreciate your feedback on Shopify integration and analytics, and we’ll keep working to improve that experience. It’s great to know our pricing and setup hit the mark for you too!

arturs
Calificación general
  • Sector: Marketing y publicidad
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Extremely effective! No problems

Revisado el 17/10/2024

Very easy to integrate apps, manage flows and switch accounts to work on different stores. Love it!

Very easy to integrate apps, manage flows and switch accounts to work on different stores. Love it!

Puntos a favor

I liked how easy it is to use and manage, the best part is how easy the abandoned flows are to create. No coding experience is needed and there are never any issues.

Segments, pop ups and campaigns are extremely easy to set up and there is no guesswork when it comes to creating a strategy with the additional help blogs Omnisend provides.

Their support team is unmatched a 10 out of 5 stars from me!

Puntos en contra

The analytics could be improved so I can see more than just the last mon of results, additionally, a text-based email would be great to add to some of my flows as a more personal touch.

Respuesta de Omnisend

Thank you for the amazing review and the 10 out of 5 stars! We’re thrilled to hear how easy you find Omnisend to use, especially for abandoned flows and strategy building. Your feedback on analytics and text-based emails is much appreciated—feel free to reach out to our support team, as they might be able to help with adding text-based emails to your flows! Thanks for being part of Omnisend! 😊

Adam
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Email Marketing Tool with CDP Features

Revisado el 2/5/2024

Email marketing, lead capture and naturing.

Email marketing, lead capture and naturing.

Puntos a favor

Omnisend unify customer data in one place which help make informed decisions.

Puntos en contra

Omnisend is a perfect shot, it barely let me down.

Fiona
Calificación general
  • Sector: Comercio minorista
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Great for a Small Business

Revisado el 18/10/2024

Great easy to use and not complicated like klaviyo and you always get back to me and help in any...

Great easy to use and not complicated like klaviyo and you always get back to me and help in any way you can.

Puntos a favor

the ease of use and customer service, I found the flows easy to set up and edit and they bring me in sales on a monthly basis.

Puntos en contra

cost wish it was a bit cheaper for a small business

Respuesta de Omnisend

Thank you for the fantastic review! We’re thrilled to hear that you find Omnisend easy to use and that our customer service has been helpful in driving sales for your business. We appreciate your feedback on pricing and will keep it in mind as we grow. Thanks for making the switch from Klaviyo, we’re glad to have you with us! 😊

Miranda
Calificación general
  • Sector: Comercio minorista
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Semanalmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Great product, needs more freedom of sending.

Revisado el 18/10/2024

Overall it's good. I would entertain a different company if we could just send to our contact list...

Overall it's good. I would entertain a different company if we could just send to our contact list as it stands, instead of spending whole weeks of hours each year clearing out people who want to be on our list but who usually only buy once ever year to two years due to the great lasting standard of our product.

Puntos a favor

Streamlined and quick, user friendly. Has some interesting tools that make sending emails quick.

Puntos en contra

We have a high-ticket item and decades-lasting product. Our products are things that men hand down to sons. So having to keep my contacts so strictly under 1% disengaged if very trying. We only send to people who willingly sign up and it takes me longer each week to keep these contacts something that Omnisend wants it to be than a collective 6 months of writing email content!

Respuesta de Omnisend

Thank you for your thoughtful review! We’re glad you find Omnisend user-friendly and appreciate the tools we offer for quick email sending. We understand that managing a contact list for high-ticket items can be challenging, and your feedback about the engagement policy is valuable. Our team is always here to help you navigate these challenges, and we’re committed to making your experience as smooth as possible. Thanks for being with us! 😊

Usuario verificado
Calificación general
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: 11-50 empleados
  • Software usado Semanalmente durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Probabilidad de recomendación 6.0 /10

Great tool to start building your email strategy

Revisado el 26/3/2024

Puntos a favor

Omnisend is beautiful and fast. I've seen some very ugly interfaces and Omnisend was a pleasant surprise. I'm amazed at how fast it builds segments and exports. Other tools (more expensive) take a lot of time to complete this simple task.

Puntos en contra

If you integrate a lot of tools to your ecommerce, you may find Omnisend doesn't have an integration or if they do, they don't pull all the information. Just the basics, not enough to build all your transactional comms.

Duncan
Calificación general
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Easy marketing automation with great customer support.

Revisado el 27/9/2024

It was very easy to get set up. It's remained very well-priced for the number of emails I send and...

It was very easy to get set up. It's remained very well-priced for the number of emails I send and the size of my list. All in all, a very good service and I have no thoughts of switching.

Puntos a favor

Excellent. Cost-effective, easy-to-use, they have really good customer support.

Puntos en contra

Some of the template duplications are a little annoying.

Respuesta de Omnisend

Thank you for the wonderful review! 😊 We’re glad to hear you’re finding our platform cost-effective and easy to use. Our support team is always here to help, and we appreciate your feedback about the template duplications—every bit helps us improve! If you ever need assistance or have more insights to share, feel free to reach out. We’re excited to be part of your marketing journey!

Lucia
Calificación general
  • Sector: Impresión
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Handling Marketing Automation Like a Pro

Revisado el 9/9/2024

Puntos a favor

Omnisend is the very best I have used for marketing automation.
Omnisend makes SMS marketing easy too.

Puntos en contra

No issues as Omnisend meets all our needs.

Respuesta de Omnisend

Thank you so much for the awesome review! We're thrilled to hear you're handling marketing automation like a pro with Omnisend (we knew you would!). 😊 If you ever need anything, we're just a click away. Keep rocking those campaigns!