WhenToWork

4,5 (114)
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Planificación de personal en línea con aplicaciones móviles nativas

Calificación general

4,5 /5
(114)
Relación calidad-precio
4,5/5
Funciones
4,3/5
Facilidad de uso
4,5/5
Asistencia al cliente
4,4/5

90%
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Opiniones de 114

Preston
Preston
Calificación general
  • Sector: Museos e instituciones
  • Tamaño de la empresa: 501-1.000 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 9.0 /10

Use it daily

Revisado el 21/11/2018

Puntos a favor

I love the ease of access with this program. Makes building staffing schedules very quick and easy. The interface is very user friendly as well.

Puntos en contra

I wish there was a way to be able to see all recipients on messages. There are times that staff members will message me and I forward the message to someone else who tells me that they already received the message,

Vatsal
Calificación general
  • Sector: Software informático
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 9.0 /10

Great Scheduling Platform for Work

Revisado el 15/11/2022

My overall experience has been pretty smooth except one feature of exchanging multiple shifts for...

My overall experience has been pretty smooth except one feature of exchanging multiple shifts for one, for which I have had to contact my supervisor till now.

Puntos a favor

I really liked the ease of use while scheduling shifts for the employees and while checking your weekly schedule. It is very easy to trade or drop shifts and I really like the other functionalities such as see who you are working with on which shift, who is working now and later, pick up shifts, contact supervisor, request time off, and color code your availability calendar. I also like the fact that it automatically syncs my shift times to my Google calendar so it is easy to organise on my calendar.

Puntos en contra

I feel like the user interface on the mobile app could be a little better and I wish there was an option to swap multiple shifts for a single shift with someone else. This is because sometimes someone has two 4 hour shifts while someone else has a single 8 hour shift and there is no option to put two shifts in exchange for one on the trade board.

Alternativas consideradas

When I Work
Aidan
Calificación general
  • Sector: Seguridad e investigaciones
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 0.0 /10

Simple, Basic - Has never changed with the ages

Revisado el 14/12/2020

Simple, low quality we long outgrew this

Simple, low quality we long outgrew this

Puntos a favor

Simple - Effective scheduling software - Nothing more

Puntos en contra

Has never evolved with the ages, there is so many ways this can increase/improve
App doesnt do enough
Website does everything
No automatic book on/off
No automatic alerts when someone isnt on shift
No automation at all

Kylie
Calificación general
  • Sector: Museos e instituciones
  • Tamaño de la empresa: 501-1.000 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Love this!

Revisado el 28/11/2018

I really believe our company has benefited from this website. It is very helpful to both management,...

I really believe our company has benefited from this website. It is very helpful to both management, and the staff we schedule.

Puntos a favor

This website is amazing if you have to manage the schedules of a lot of people at once. I love how customizable it is and that you can make and save staffing templates. It also always you to email your staff directly from the site. When a schedule is published, all staff on that given schedule will receive an email with what they are working, and it even allows the staff to trade shifts amongst others that are authorized for the position so there is much less confusion later. This website has made scheduling so much easier.

Puntos en contra

If you go to assign someone to a shift position you don't have them trained on the system allows you to do it, but gives a pop up that says "___ has been authorized for the position ___". this pop up can be easy to miss if you aren't paying close attention. I wish there was a to see a date list for when you authorized positions. Also, there is a feature where you can delete all shifts with a given position title which is very helpful, but I wish it would allow you to bulk delete some shifts without deleting all of them.

Kody
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Easy and well worth the price

Revisado el 27/7/2017

Less time required to schedule.
No time required to approve trades.
Great varied views to look at...

Less time required to schedule.
No time required to approve trades.
Great varied views to look at and evaluate the schedule.

Puntos a favor

The pricing structure is very friendly and very affordable for businesses. For teams that have at least 20 employees and are shift based and have trades, this tool is a dream come true. Managers do not need to approve trades as long as they fit within adjustable boundaries per employee (shifts per day, hours per day, days per week, hours per week). Multiple locations with shared shifts as well as multiple entirely separate locations are supported for easy expansion and better pricing options. The mobile app is very functional and particularly useful for the employees. Less so for managers, but still has its benefits. Auto-schedule capabilities saved me hundreds of hours throughout the year. Employee availability and time preferences are brilliant and the auto-scheduler does a fabulous job keeping things even across the board (or weighted if you prefer to schedule by seniority, etc.)

Puntos en contra

I wish I could copy a week and say "this is their schedule until the following end date", but I am required to go to each individual week and paste the copied schedule. Still FAR better than the previous 3 scheduling tools we tried in our organization.

Cameron
Calificación general
  • Sector: Fuerzas del orden público
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Great product for variety of employee groups

Revisado el 27/1/2022

We have been with When to Work for about 10 years. It has been very helpful with our schedule...

We have been with When to Work for about 10 years. It has been very helpful with our schedule management. While it doesn't automatically integrate with our payroll system, it has also been beneficial as we "manually" compare the data each week.

Puntos a favor

The best part of this system is how easy it is to create dynamic schedules for multiple employee groups. In our environment we have employees that often fit into two or more groups and they can be assigned as such.

Puntos en contra

We are a 24-hour operation with some of our employee groups. Many of our shifts transcend the normal "day end at midnight" scenario. It would be better if the system accommodated these types of things.

Maddie
Calificación general
  • Sector: Comercio minorista
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 6.0 /10

WhenToWork - Sales

Revisado el 21/5/2019

Overall, I did like using whentowork, it was a much better application than a lot of the other...

Overall, I did like using whentowork, it was a much better application than a lot of the other scheduling apps out there!

Puntos a favor

I liked this software because it was easy to request time off and to see your full schedule with a click of a button. It was great being able to see who else was working with you that day and even switch shifts if need be.

Puntos en contra

The mobile browser version is not as user friendly as it could be. The fonts could be bigger in order to see and read everything easier.

Usuario verificado
Calificación general
  • Tamaño de la empresa: 51-200 empleados
  • Software usado Semanalmente durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

WhenToWork works, but isn't visually ideal

Revisado el 24/4/2018

Puntos a favor

I used WhenToWork while working in retail as an employee, so my experience with the product comes primarily from being a user, rather than a scheduling manager. I appreciated the ability to login from anywhere to see upcoming shifts - there's no reason why anyone should lack the ability to check their schedule online today. I also like the automatic notification to email whenever a new schedule is posted.

Puntos en contra

Much like any employee scheduling platform, it is only as successful as the individuals managing it. I found the tradeboard feature to be clunky and usually did not solve the problem of employees needing to trade shifts. Additionally, it was difficult to determine how to trade shifts when that needed to happen - would a manager need to provide approval or not?

Daniel
Daniel
Calificación general
  • Sector: Entretenimiento
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 7.0 /10

Works great it if is your main schedule

Revisado el 23/10/2019

We have found that less people "call out sick" once this software was implemented.

We have found that less people "call out sick" once this software was implemented.

Puntos a favor

It is easy to post a shift for trade, take a shift, communicate with fellow employees, etc. The website and mobile app both work great.

Puntos en contra

This software does not integrate with our POS which is our main scheduling software. When people clock in, they need to use our main platform. Therefore, any changes made in WhenToWork have to be manually entered into the other database. This creates a lot of extra labor for admin staff.

Alex
Alex
Calificación general
  • Sector: Aprendizaje en línea
  • Tamaño de la empresa: 201-500 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

whentowork is a life saver

Revisado el 2/6/2020

Puntos a favor

so easy to use it almost makes you want to cry

Puntos en contra

the design can feel a bit outdated but that is ok

Peter
Calificación general
  • Sector: Hospital y atención sanitaria
  • Tamaño de la empresa: 501-1.000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Probabilidad de recomendación 10.0 /10

Essential to The Busy Workplace

Revisado el 28/11/2018

Puntos a favor

I must say that the ease of use of this software and the mobility that it allows one to have is incredible. To be able to create an entire schedule for the staff at the office and the ability for them to review and approve their schedules remotely from their smartphones make this scheduling software a must for any workplace environment that requires people to be on the move constantly. Staff can also request time off, check compensation time balances and also send messages to each other in order to get shifts covered.

Puntos en contra

The only thing that I can say that I do not like about this software of ease of use when replacing someone on a shift. It can be a little confusing so you do have to pay extra attention to making sure someone is placed in the correct category.

Sarah
Calificación general
  • Sector: Administración gubernamental
  • Tamaño de la empresa: 201-500 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Best Software that I have ever bought

Revisado el 9/1/2019

I have been using When2Work for 4 years now. Prior to that, we used excel spreadsheets. This...

I have been using When2Work for 4 years now. Prior to that, we used excel spreadsheets. This product has greatly decreased the time it takes to produce a schedule, and the headache of distributing the schedule to all employees. This product put the responsibility of scheduling on the employee, not the manager. I sincerely mean it when I say this product has increased my productivity and decreased my frustration. My employees love it as well. They can swap shifts, put in time off requests and message each other.

Puntos a favor

Price,
Easy of use
Customer support
Functionality

Puntos en contra

The messages that you send to your employees do not automatically save, instead they disappear after 1 month.

Robin
Calificación general
  • Sector: Administración educativa
  • Tamaño de la empresa: 501-1.000 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Great Schedule Communication

Revisado el 13/4/2020

WhenToWork has streamlined the scheduling process and made it MUCH easier on the employees. Less...

WhenToWork has streamlined the scheduling process and made it MUCH easier on the employees. Less "I didn't know my schedule" issues after implementation of this product.

Puntos a favor

Ease in which the schedule can be changed and the staff notified of the changes. It eliminates all the emails back and forth.

Puntos en contra

The employee is supposed to have to confirm that they received the email but it doesn't enforce this.

Mark
Calificación general
  • Sector: Medios de difusión
  • Tamaño de la empresa: 10.000+ empleados
  • Software usado Semanalmente durante Más de un año
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 10.0 /10

WhenToWork is super easy and efficient!

Revisado el 6/5/2020

WhenToWork is overall fantastic. There's almost nothing I would change about it as an employee who...

WhenToWork is overall fantastic. There's almost nothing I would change about it as an employee who uses it. I don't set schedules on it from a management side so I can't speak to that. But as an employee, it's an excellent tool to monitor your schedule.

Puntos a favor

The software is incredibly easy to navigate and use whether it be to check your own schedule, set preferences for your own schedule, check the schedule of your co-workers and message management. I also love how you can sync the WhenToWork Calendar with Google Calendar and other personal calendars so when a schedule is added or changed, it automatically reflects that update into your personal calendar. It's absolutely perfect.

Puntos en contra

There's very little not to like about the software. I guess I wish when looking at "everyone's schedule" for a week or month, it would be nice if the layout was a little more compact, but I understand with a lot of employees that's not necessarily an easy, or even a realistic goal to accomplsih.

brittani
Calificación general
  • Sector: Servicios e instalaciones recreativas
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

LOVE

Revisado el 29/7/2019

Overall it can be a bit confusing but being an admin for past companies in whentowork I have...

Overall it can be a bit confusing but being an admin for past companies in whentowork I have defintely fell in love with it. I do wish that it wasn't as expensive as I cant afford it in my facility.

Puntos a favor

When to work is my favourite scheduling software. It has many options to fit all the needs

Puntos en contra

Sometimes it has too many things and it's hard to understand what some features do and that they even exist

Corrie
Calificación general
  • Sector: Museos e instituciones
  • Tamaño de la empresa: 1.001-5.000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 10.0 /10

Great Software

Revisado el 16/5/2019

Puntos a favor

I love that I can check and manage my schedule from my smartphone. This is especially convenient because I don't have to make sure to write my schedule down before I leave work and it will be updated in my phone at any time.

Puntos en contra

It randomly signs me out frequently and it's a bit annoying to have to log back in.

Kathy
Calificación general
  • Sector: Museos e instituciones
  • Tamaño de la empresa: 501-1.000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Employee Friendly

Revisado el 21/11/2018

Puntos a favor

The phone app for this program is great. It has all the tools I need to check my schedule, submit time off requests, and send messages to my managers.

Puntos en contra

Getting set up on the program is a bit confusing. Linking multiple accounts isn't as straightforward as I'd like.

Rylee
Calificación general
  • Sector: Servicios para instalaciones
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 10.0 /10

Best Scheduling System I've Ever Used!

Revisado el 1/9/2023

Puntos a favor

I love that WhenToWork shows me everyone who is scheduled that day, and also has a description box for what tasks I am to complete that day.

Puntos en contra

Requesting time off could be a little bit easier but it's pretty straight forward once someone shows you how to do it.

David
Calificación general
  • Sector: Deportes
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Employes and Employers satisfied

Revisado el 4/10/2016

I used it on the management of an aquatic center and it's definetly a solution for laborwork...

I used it on the management of an aquatic center and it's definetly a solution for laborwork organization. I always loved the option of exchanging shifts with coworkers and making sure I where I had to work. Just loved it!

Puntos a favor

Real time updates
Community building between workers
Great options to exchange shifts and comunications

Puntos en contra

Net very easy to use from your android device but it's still ok

William
William
Calificación general
  • Sector: Hostelería
  • Tamaño de la empresa: 501-1.000 empleados
  • Software usado Semanalmente durante Más de un año
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 9.0 /10

The Go-To solution for any employee management needs

Revisado el 20/12/2018

Puntos a favor

The stability and functionality of this software is very reputable. I've been using it for over 2 years to communicate with staff members, request time-off, check weekly schedules, and more. My company has been using it for 8-10 years now, and anyone not using this software is missing out in my opinion. If you ever need to manage a small business or NPO, this is a very helpful tool.

Puntos en contra

The user interface could use an update as the general theme and flow of the menus and elements in the software appear slightly outdated. It could use a minor refresh with a new color palette, theme, textures/fonts, etc.

jairo
Calificación general
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

EASY!!! AMAZING!!!

Revisado el 1/8/2018

Organization and Pace of mind

Organization and Pace of mind

Puntos a favor

very esay to use, very easy to set up and group users into categories or zones, very Mobile friendly

Puntos en contra

the mobile side of it could be more accessible to see all staff schedules at once without jumping to a full version

Pete
Pete
Calificación general
  • Sector: Servicios e instalaciones recreativas
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Great scheduling service.

Revisado el 5/12/2022

Puntos a favor

It’s straight forward and easy to use, great scheduling app.

Puntos en contra

Not many! Personal preference and to each their own but when to work doesn’t have many downsides.

April
April
Calificación general
  • Sector: Servicios financieros
  • Tamaño de la empresa: 11-50 empleados
  • Software usado Semanalmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente

W2W meets all our scheduling needs!

Revisado el 23/7/2018

Puntos a favor

I really like that I can import previous weeks or create templates. That cuts way down on the data entry of creating a schedule for our employees. I love that I can link my schedule to my iPhone and always know when I am scheduled to work!

Puntos en contra

I can't think of any cons to W2W. I could always do with a lower price, but I'm pretty sure they are about average compared to other similar software.

Callie
Calificación general
  • Software usado Semanalmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 6.0 /10

When to Work has a bit of a learning curve, but is very useful for employee scheduling.

Revisado el 11/3/2018

Puntos a favor

W2W allows you to view your work schedule in multiple forms whether it be day view, week view, or month view. These viewing methods are also available for the trade board.

Puntos en contra

There are many different viewing options and tabs and little support given when first navigating W2W. However, after some trial and error, the software is not too hard to figure out.

Greg
Greg
Calificación general
  • Sector: Educación superior
  • Tamaño de la empresa: 1.001-5.000 empleados
  • Software usado Otro durante Más de un año
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 5.0 /10

It's an Ugly Scheduling Tool that works rather well

Revisado el 4/2/2019

Puntos a favor

It works really well! Though I did not purchase this product, it was used at my old job, so I was an "employee" in the system (as opposed to an admin). It let me email who I needed to email, trade shifts, and i rarely had any errors.

Puntos en contra

It looks like it barely survived the dot com boom. It's 2019, so I expect sites to be mobile friendly, easy to use, and quick. Though their iOS app was...acceptable...their online experience was just not that great. It did the job, but the software does not make it enjoyable.