Opiniones de Admation

Hi Stephen,

We are thrilled you are enjoying using Admation. There are some exciting new features coming soon that we are sure you will love! We have spoken to the development team about potential causes for your concerns, and our customer success team will be reaching out to help you resolve these issues. Any additional feedback is welcome at [email protected]. Thank you.

- Simple Marketing Team.

Hi Valentina,

Thanks so much for taking the time to review admation! I'm glad to hear that you're happy with the overall quality, features and ease of use within the platform!

Our new UX designer will be working on improvements to intuitiveness in the platform over the next few months. Hopefully we can get a few of those concerns ironed out for you!

Our protocol for testing updates pre-launch is now more stringent than ever before, and I'd like to thank you for your feedback which I will pass back to the wider team.

We look forward to bringing you more exciting features that you can use in your creative team. In the meantime, if you have any further queries, please do not hesitate to get in contact with our support team directly via [email protected]!

Best wishes,
Samantha at admation

Hi Carmen,

Thank you for taking the time to review admation. I'm very sorry to hear about your experience with us.

Admation's proofing tool is built to enhance transparency across different the teams in your organisation. So whilst there may be a few more steps to set things up, our clients often appreciate the added transparency around approvals, the compare functionality to reduce conflicting feedback for designers and the auditing capabilities for managers.

To assist with your workflow in particular you may notice various options to sort or filter projects from the projects menu which can be handy to use. And if you're using Supply Deadlines, I personally like using the Lane View to view my projects!

I have sent you a copy of my email address with this comment. Please feel free to respond if you would like me to provide a few tips on using our status bars and alternative project views.

I really hope to hear from you soon!

Best wishes,
Samantha at admation

Hi Natalie,

We are thrilled that you are enjoying Admation's functionality and having a positive experience. There are even more exciting features coming soon!. As for your issues around glitching, our customer success team will be in touch shortly to help resolve this. In the meantime, should you need, you can reach us at [email protected]. Thank you.

- Simple Marketing Team.

Hi Maria,

Thanks for taking the time to review admation. We're sorry to hear that you're having a less-than-great experience with us so far. Let's hope that we can turn this around for you!

It sounds like you could really benefit from using our "Forward for Approval" feature in the system. You can use this feature to send documents to non-admation users. They can leave their feedback on documents and send it back to you, before you pass everything back to design. We have recently introduced Word document support for approvals too! We'd love you to email our support team via [email protected] if you'd like more information on this.

We're also looking at arranging a follow-up training / workshop with your company to cover off any of those questions you may have about the system. Let us know if that's something you'd be interested in attending and I'll make a note for Helen to add you to the invite list!

Best wishes,
Samantha

Hi Tui,

Thanks so much for your review of admation. I'm sorry to hear about your frustrations. Overall, there are some really great suggestions for improvement here. Thanks so much for sharing your thoughts!

Let's try to improve on that zoom function for you. A few other notes:

At present, you can toggle between pages on the approvals view. The buttons are found at the bottom of the page! We keep it this way so that when you want to move into views like the Compare mode, the pages render correctly.

Approval/Changes are final we keep it this way to avoid human error from additional changes requested after designers start working on your initial changes.

Great suggestions about formatting text into account! I'll run it past the team for review.

Unfortunately I've run out of space to respond! Please don't hesitate to email [email protected] to share any other thoughts or suggestions you may have!

Best wishes,
Samantha

Hi Rebecca,

What an awesome review! We pride ourselves on the approval functionality we offer, so we are pleased to hear it is serving you well. You'll likely enjoy some of our new governance & compliance features, soon to become available. Thank you also for your feedbacks for improvements, this helps ensure we are always optimising. If there is anything else you'd like to share, shoot us an email at [email protected]. Thank you.

- Simple Marketing Team

Hi Tom,

Thank you for taking the time to provide feedback on admation. We understand your frustrations with the approval process with larger organisations, where there are so many stakeholders and multiple revisions. We hope that admation over time actually reduces the number of revisions by offering greater transparency across teams.

The benefit of using a tool such as admation, rather than email to manage approvals is that it helps organisations meet their marketing compliance obligations.

Please let our product support team know if you have any other issues.

Many Thanks,
Admation Support Team.

Hi Ashley,

We're very sorry to hear that you're having this experience with admation. We'll continue to monitor those speed issues for you.

In the meantime, please don't hesitate to email [email protected] if you require any further assistance.

Best wishes,
Samantha

Hi Sylvia,

Thank you for your recent review of admation. We really appreciate the feedback.
Sylvia, our team is aiming to have the ability to subscribe to your admation calendar available in the next 6 to 9 weeks. Currently, admation users are able to subscribe to Project Dates, Away Days, Meetings and Approval Deadlines, and we believe our users should also be able to subscribe to their Tasks.
Regarding how tasks are displayed, on the Tasks page there is a List and Calendar view option available under the 'My Tasks' section. Please feel free to contact our friendly Support Team who can provide you with any additional help or information.

Many Thanks, Admation Support Team.

Hi Sophie,

Thanks for taking the time to review admation! It sounds like you might benefit from our cart feature to bulk download finalised artwork from our ad storage or asset library platforms. Please message our support team for assistance on using this feature via [email protected]!

It's strange that you're receiving bugs under certain workflows. It would be great if you could send through an email to our support team as soon as this error happens so that we can troubleshoot your issue as it happens!

Thanks again for your feedback! I hope that the support team can help to iron out a few of those issues for you!

Best wishes,
Samantha

Hi Candice,

Thanks so much for taking the time to review admation! We really appreciate your feedback, and we're glad that you're enjoying our Batch Review functionality.

Thank you for bringing this to our attention. We'll continue to monitor these dropout issues for you. In the meantime, we recommend using the 'Save for Later' function, ensuring that brief information is saved to minimise data loss. You may also find that clicking the 'Save for Later' also minimises the occurrence of that 60 minute time out. We recommend that you try it out and let us know how you go! Thanks.

Best wishes,
Samantha

Hi Richard,

So glad to hear that you're enjoying admation and thanks for your suggestions! I've passed these back to the team for review.

If you have any further comments or enhancements, please don't hesitate to email them through to our support team!

Best wishes,
Samantha

Hi Cassie,

Thanks so much for your review of admation. We're glad that you're enjoying the different approval levels in the system. The Dashboard really is a great tool too, isn't it!

I've passed your comments back to the UX team for review. Your comments have been really helpful. Hopefully we can use your suggestions to help to improve the overall user journey within the system!

Best wishes,
Samantha

Hi Mollie,

What an amazing review! We always love to hear that users are having positive experiences with our platform. If you have any specific suggestions around improved usability, we would love to hear them at [email protected]. Thank you.

- Simple Marketing Team.

Hi Rosie,

Thanks so much for taking the time to review admation! It's great that you're finding value from our email notifications.

It sounds like you might benefit from using our filter function to search for items. If they are past projects, it's possible that they may have been moved to your Ad Storage. You can also use filters under that screen to locate older files!

We're sorry to hear that you're not using the mark up tools. Is there anything you feel that we can improve on here?

We look forward to hearing back from you with your suggestions.

Best wishes,
Samantha

Hi Sarah,

Thanks for taking the time to review admation! We're glad that you're enjoying the forwarding and markup functionality within the system.

We're sorry to hear about your cluttered approvals screen though! There is a fix to the approvals screen that's coming out in this release, but sometimes a cluttered approvals screen is the result of failing to approve or request changes on an item. IF you're still experiencing issues with this, please don't hesitate to email [email protected] for assistance.

We'll keep an eye on those speed issues you mentioned and I'll definitely pass that feedback to the team around the enhancements to the markup tools.

Thanks again for stopping by!
Samantha