Opiniones de HoneyBook

HoneyBook me encanta, es un CRM que permite gestionar clientes, generar contratos dinámicos, procesar pagos, y más funciones que son muy útiles para automatizar y agilizar la experiencia de los clientes. La plataforma es recomendable para profesionales que quieren tener un crecimiento en su negocio y buscan crear un ecosistema confiable y segura para sus clientes.

Hasta el momento no he tenido inconvenientes con Honeybook, el sistema va de maravilla y siempre que tengo una duda puedo consultar a servicio de atención al cliente.

Me gusta mucho HoneyBook porque me permite gestionar clientes, realizar contratos dinámicos, procesar pagos, entre muchas herramientas muy útiles si inicias con tu emprendimiento. La plataforma es muy fácil de usar y sobretodo muy segura. Si eres alguien que busca hacer crecer su negocio es importante ofrecer confianza y seguridad a tus clientes y HoneyBook es tu mejor aliado.

Aunque HoneyBook tiene una plataforma muy intuitiva, si es necesario que realices configuraciones según los requerimientos del emprendedor, esto puede tomar algo de tiempo.

Me gusta mucho HoneyBook porque sientes que es de esas pocas herramientas que hacen casi todo por ti. Es un CRM completo con el que puedes gestionar clientes, procesar pagos y muchas funciones más de forma automática, mejorando mucho la experiencia del usuario. Si se es un emprendedor o se tiene un negocio en crecimiento esta es una herramienta indispensable que debes implementar.

Sería muy interesante que pudieran ampliar los lenguajes de la plataforma como por ejemplo el español, ya que actualmente está en inglés.

HoneyBook es un CRM muy recomendable porque permite gestionar y atender a los clientes, procesar pagos, realizar contratos, entre muchas herramientas indispensables para todo negocio en crecimiento. La plataforma es fácil y segura de usar. Además que crea un ecosistema de confianza y seguridad para tus clientes.

Existen pequeñas deficiencias enla gestión de correos y sería genial que puedieran solucionar ese apartado, por lo demás HoneyBook va muy bien.

Es una aplicación que permite mantener los archivos organizados, brindado seguridad y confianza en el manejo documental.

Debería ser un poco mas asequible, el diseño de la pagina debería se mas amigable con el lector.

Trabajo a veces como diseñador y Honey Book te facilita muchísimo el trabajo al dedicarse a tema contratos, pagos.. Excelente!!!

Poca cosa que escribir por aquí, no tengo queja ninguna!!!

El software es agradable en el sentido del diseño, fácil de utilizar en empresas pequeñas o medianas en crecimiento, la plataforma permite enviar facturas y firmar de contratos digitales y administrar pagos.

El idioma admitido, sólo es en ingles, algunos clientes no lo hablan, los de Latinoamérica, sin embargo hay otros programas que traducen los datos.

Es fácil de usar, y su versión gratuita es bastante buena

Es un poco complicado el panel de actividades

Automating my payments and collecting for me. Using the app i don't have to be in front of a computer to check on customers contracts.

no scheduling within the software in which I heard they were working on this. The ability to add someone that works for you and not see contract just logistics.

Integration with gmail for scheduling, payment processing and mobile app! Also, how easy it is to use and how it maximizes the client experience.

For our industry, it is lacking an edidable document such as a BEO or Event Details Sheet - I wish this type of document would be an option.

Keeps contracts in one place, able to accept credit cards. You can network with other vendors, and they seem to really concentrate more on this than actually developing software that works well.

I am a "founding" Honeybook user and bought the lifetime membership. At first, HB was very convenient. The learning curve was very frustrating as the online software had many MANY bugs. It still does. The entire premise behind the software was to free up your time, have all your projects in one place, sign contract, get paid, etc. Yes, great idea! However, the software has so many glitches! You're not able to even edit a person in your contacts. Their customer support team used to be great you could actually message a real person - now you have to wait a day or two to get an email answer and most of the time they just send you a link to deal with your problem. Once you email your client the contract, everything goes down the Honeybook "rabbit hole". My clients are tech savvy and they can't even figure out Honeybook - the emails that I've received from frustrated clients is numerous. Save your time and money and get another online software that will actually do the job - like Sprout Studio or Dubsado. Wish I would have done that from the beginning. Regretting my purchase since my lifetime "membership" isn't transferrable and Honeybook continues to make money off of me by accepting credit card payments. I looked at 17hats, which also didn't have great reviews before I purchased Honeybook. Moving on, however, I'm assuming that the process will not be easy transferring existing contracts and other office files.

I just love that everything that is needed for a online service business is there, The contact form right until the feedback request can be automated and processed.

I am not too crazy about not being able to have one client on multiple workflows and the calendar feature is not as robust.

What I love most about Honeybook is that most of my business needs can be handled through them! Aside from client galleries- it’s all done here on Honeybook. The program is organized, intuitive, and includes so many features! It’s easy to learn and use. I can’t imagine running my business without it!

I have no cons. This meets and exceeds all expectations that I would have for a CRM.

Being able to integrate this program/system with the other parts of my business is great. HoneyBook allows me to integrate a booking calendar into my website and to integrate financial software.

The learning curve is a little higher than other applications, but I think it is because it is so unique in its mission - to help organize multiple parts of a photography business.

I love that HB gives me ONE PLACE to run my entire business and my side hustle, too!

I wish it had better financials. More comprehensive reports and the ability to auto populate expenses into their categories.

I enjoy customizing the templates they have for each customer's individual needs. I love giving my customers a quick payment platform so they do not have to jump through different websites or accounts for access.

I have not experienced any glitches on the platform that was not solved very quickly. One glitch I had recently was that the project page was not loading, but they had a notification on the side stating that their team is already working on this issue before I noticed it.

Invoices are easy to create and send and even easier for your clients to make payment!

There is nothing I dislike about this software.

Honeybook is easy to use, customizable and easy for my clients to use as well. I like the projet portals so everything is there for my clients, emails go directly to them. Invoicing is easy and provides my clients with a clear concise copy for their records.

Sometimes editing things for a client when they don't like it is more difficult such as payment dates or legal terms if you include the contract with the invoice in the proposal template.

HoneyBook just overall has so many great features that will help you run & maintain your business every day. During the onset of Covid & with so many of us experiencing cancellations & such, they were the only CRM I knew of that rolled out any help with legal documents to help you convey the right words to your clients to not only help you stay level headed & in charge of your business, but also helped your clients realize that cancelling should be a last resort & that we business owners are here for them!
I am also a big fan of most all of the templates that they provide for you to help set your business up for success! Aaaand in the Winter, I love the little Snowman icon that sips hot cocoa & makes the computer screen be a wintery scene. Adorable!
HoneyBook is very easy to use, & their customer service & tech departments are da bomb!

The only things I wish that HoneyBook would improve on the most would be trying different variations with the project pipeline, with adding more availability or being able to choose between pipelines for different project types, & working out some kinks with the scheduling system between what we intend for clients to see in availability & what they actually see; & for the client to be able to go in & change their selection of date & time immediately afterwards & up to half an hour later.

Honeybook is incredibly intuitive and easy to use. Luckily, I started using it when I began my business, so I didn't need to transfer any existing CRM or sales data over. When I was onboarding, HoneyBook's support staff loaded in a bunch of pre-designed templates specific to my industry. They also took images I sent them of my products and prices and turned them into usable sales proposals. That alone has saved me WEEKS of time that I would have had to spend learning how to use HoneyBook and manually inputting my content.

The time tracker does not function to the extent that I need it to. I currently use Time Doctor to track my time, but it would be nice if I could keep everything in HoneyBook.

Also, I oftentimes don't see my reminders for following up with "tasks" for clients in my projects pipeline. If there's a way to have those notifications automatically sync with my personal google calendar and send me an email reminder, that would be helpful. Pipedrive's CRM and sales pipeline does a really great job of showing urgent prospects to follow up with. I think it color-codes them too.

Also, the email feature within HoneyBook can be a bit confusing. Sometimes, I can't tell if an email sent or not. The notes are also not displayed in a way that's very easy to read. It would be nice to add bullets, bold text, underline, etc. Pipedrive does a really great job of showing all of the email threads and notes between clients and multiple team members in their CRM.

Also, the first time I sent an invoice, HoneyBook automatically included a place for gratuity/tip. I've now figured out how to turn that setting off, but I couldn't see that it was automatically included in my invoice ahead of time. With my business (and I think most), they will never need gratuity, so I think that's kind of an odd setting. Maybe instead of having to click and review the settings in the left side bar of invoices, there could be an extra prompt to review those settings before the user sends the proposal to their client.

I love how seamless and easy to use it is. It may be a transition at first but once you get changed over you will NEVER go back. The workflow is so easy to use and very customizable. Other softwares i've tested are not even comparable to how simple honeybook is to use.

The only thing i wish were better is the calendar system. It would be nice to be able to block dates out on the calendar to avoid booking, like if you had planned a vacation. I also with it would sync directly to ical. I hate having to make it use google becuase if google runs out of space it doesnt tell me and then i have a calendar issue.

Everyone kept telling me, "Honeybook is great, but there's a learning curve." So I was a little intimidated. They were wrong, I could jump in face first and start using it exclusively immediately. Even in the middle of a terrible time for my little business, I will pull all the strings I can find to be able to afford Honeybook. It's easy for me, easy for my clients and keeps me focused. It saves me time and energy and thats the most important thing!

The only thing I'm having issues with right now is making a brochure. It probably user error, but I wish it there more extensive editing capabilities within the brochure making operation. I will play around with it some more though.

It keeps my business organized and on track! From digital contracts and invoicing, custom brochures and questionnaires, to email tracking and a simple way to see what step I'm at with each project, HoneyBook keeps me on track.

The worst part about it is getting started, but even THAT is pretty simple with their "concierge service" where you can send them your current forms and they'll digitize them for you!

I love how organized I feel using this product - I can see at a glance where I am in the process with all of my clients and it is amazing to pull up all the correspondence with each client in one place. It has made a world of difference and I am beyond happy with it!

The thing I like least is the limitation when building templates for contracts, proposals, questionnaires, etc. - I am in the business of photography and delivering beautiful images is what sets my soul on fire! I wish I could add some of my images into some of my documents and have full control over the size and their location in the document. The way it is set up right now is a square crop on any image which can only be left, center, and right page. Dubsado has the leg up on Honeybook in that regard but otherwise I am totally happy with Honeybook.

Task automation
Easy to use invoice management with built in payment link
Modern and easy to read brochures and proposals
Contract integration with E signature capabilities
Easy to use platform
Manages all client communication with Gmail integration
Unbeatable customer service
AFFORDABLE

Difficult for clients to find current versions of proposals when looking for it from emails
Some shortcomings when working with teams (sharing proposals / contracts / invoices)