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Opiniones de 588
- Sector: Productos farmacéuticos
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante 6-12 meses
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Gestión empresarial optimizada con algunos contratiempos
Revisado el 30/3/2023
A pesar de algunos inconvenientes, he tenido una experiencia positiva con HoneyBook.
A pesar de algunos inconvenientes, he tenido una experiencia positiva con HoneyBook.
Puntos a favor
Me encanta cómo HoneyBook ha hecho que administrar mi negocio sea muy sencillo. Puedo crear y enviar facturas sin esfuerzo, realizar un seguimiento de los pagos y administrar las relaciones con mis clientes, todo en un solo lugar.
Puntos en contra
Considero que los precios de HoneyBook son un poco elevados, especialmente para las pequeñas empresas.
- Sector: Diseño
- Tamaño de la empresa: 501-1.000 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Un CRM muy recomendado
Revisado el 28/12/2022
Soy consultora SEO y realizo diferentes auditorías a los sitios web de clientes y HoneyBook es mi...
Soy consultora SEO y realizo diferentes auditorías a los sitios web de clientes y HoneyBook es mi mejor aliado, yo enfoco todos mis esfuerzos a realizar un buen trabajo, y Honeybook se encarga de los contratos, generar las facturas y resolver dudas de los clientes de forma automática, es un CRM que está GENIAL.
Puntos a favor
HoneyBook me encanta, es un CRM que permite gestionar clientes, generar contratos dinámicos, procesar pagos, y más funciones que son muy útiles para automatizar y agilizar la experiencia de los clientes. La plataforma es recomendable para profesionales que quieren tener un crecimiento en su negocio y buscan crear un ecosistema confiable y segura para sus clientes.
Puntos en contra
Hasta el momento no he tenido inconvenientes con Honeybook, el sistema va de maravilla y siempre que tengo una duda puedo consultar a servicio de atención al cliente.
- Sector: Diseño
- Tamaño de la empresa: 501-1.000 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
HoneyBook el CMR que todo profesional debe tener de aliado
Revisado el 26/11/2022
Tengo una experiencia muy positiva con HoneyBook, yo ofrezco mis servicios como diseñador, mientras...
Tengo una experiencia muy positiva con HoneyBook, yo ofrezco mis servicios como diseñador, mientras que HoneyBook se encarga de toda la documentación como contratos, facturas y comunicaciones con el cliente. Simplemente sorprendente.
Puntos a favor
Me gusta mucho HoneyBook porque me permite gestionar clientes, realizar contratos dinámicos, procesar pagos, entre muchas herramientas muy útiles si inicias con tu emprendimiento. La plataforma es muy fácil de usar y sobretodo muy segura. Si eres alguien que busca hacer crecer su negocio es importante ofrecer confianza y seguridad a tus clientes y HoneyBook es tu mejor aliado.
Puntos en contra
Aunque HoneyBook tiene una plataforma muy intuitiva, si es necesario que realices configuraciones según los requerimientos del emprendedor, esto puede tomar algo de tiempo.
- Sector: Diseño gráfico
- Tamaño de la empresa: Trabajador autónomo
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Automatiza tareas para mejorar experiencias
Revisado el 4/2/2023
Puntos a favor
Me gusta mucho HoneyBook porque sientes que es de esas pocas herramientas que hacen casi todo por ti. Es un CRM completo con el que puedes gestionar clientes, procesar pagos y muchas funciones más de forma automática, mejorando mucho la experiencia del usuario. Si se es un emprendedor o se tiene un negocio en crecimiento esta es una herramienta indispensable que debes implementar.
Puntos en contra
Sería muy interesante que pudieran ampliar los lenguajes de la plataforma como por ejemplo el español, ya que actualmente está en inglés.
- Sector: Diseño
- Tamaño de la empresa: 501-1.000 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Un CRM muy recomendado
Revisado el 2/1/2023
Puntos a favor
HoneyBook es un CRM muy recomendable porque permite gestionar y atender a los clientes, procesar pagos, realizar contratos, entre muchas herramientas indispensables para todo negocio en crecimiento. La plataforma es fácil y segura de usar. Además que crea un ecosistema de confianza y seguridad para tus clientes.
Puntos en contra
Existen pequeñas deficiencias enla gestión de correos y sería genial que puedieran solucionar ese apartado, por lo demás HoneyBook va muy bien.
- Sector: Edición
- Tamaño de la empresa: Trabajador autónomo
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Recomendado
Revisado el 13/10/2022
Esta aplicación, brinda a los usuarios dos situaciones muy importantes para la calidad de vida de...
Esta aplicación, brinda a los usuarios dos situaciones muy importantes para la calidad de vida de los emprendedores, uno es la organización y trasabilidad de la pequeña y median empresa, con sus clientes y proveedores. Y la segunda es tiempo de calidad para el emprendedor.
Puntos a favor
Es una aplicación que permite mantener los archivos organizados, brindado seguridad y confianza en el manejo documental.
Puntos en contra
Debería ser un poco mas asequible, el diseño de la pagina debería se mas amigable con el lector.
- Sector: Aerolíneas/aviación
- Tamaño de la empresa: 10.000+ empleados
- Software usado Semanalmente durante Más de un año
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 7.0 /10
Trabajo más fácil aún
Revisado el 3/1/2023
Puntos a favor
Trabajo a veces como diseñador y Honey Book te facilita muchísimo el trabajo al dedicarse a tema contratos, pagos.. Excelente!!!
Puntos en contra
Poca cosa que escribir por aquí, no tengo queja ninguna!!!
- Sector: Recursos Humanos
- Tamaño de la empresa: 2-10 empleados
- Software usado Semanalmente durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 10.0 /10
Gestionar proyectos sin asistente personal, este software lo hace todo prácticamente.
Revisado el 3/1/2023
La automatización de formularios, la creación de las facturas los informes y estadísticas en orden...
La automatización de formularios, la creación de las facturas los informes y estadísticas en orden cronológico es lo que mas importa al final de la semana puesto que la gerencia quiere ver el crecimiento y avance que tiene la compañía.
Puntos a favor
El software es agradable en el sentido del diseño, fácil de utilizar en empresas pequeñas o medianas en crecimiento, la plataforma permite enviar facturas y firmar de contratos digitales y administrar pagos.
Puntos en contra
El idioma admitido, sólo es en ingles, algunos clientes no lo hablan, los de Latinoamérica, sin embargo hay otros programas que traducen los datos.
- Sector: Administración educativa
- Tamaño de la empresa: 11-50 empleados
- Software usado Semanalmente durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 6.0 /10
Útil para profesionales creativos y educadores
Revisado el 27/3/2023
Como miembro del personal de un colegio, puedo decir que HoneyBook es una herramienta impresionante...
Como miembro del personal de un colegio, puedo decir que HoneyBook es una herramienta impresionante para simplificar la gestión de tareas y la comunicación con los estudiantes y sus padres.
Puntos a favor
Me permite colaborar con los estudiantes y sus padres en proyectos y actividades escolares, y compartir documentos y archivos de manera segura y fácil.
Puntos en contra
Quizás un punto negativo podría ser su precio. Aunque ofrece una prueba gratuita y planes de suscripción mensuales y anuales, para algunos usuarios puede resultar caro.
- Sector: Marketing y publicidad
- Tamaño de la empresa: Trabajador autónomo
- Software usado Semanalmente durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Probabilidad de recomendación 6.0 /10
Una herramienta de grandes soluciones.
Revisado el 20/2/2023
Son varias las cosas que este software me ha ayudado a mejorar en mi trabajo, por eso me encanta y...
Son varias las cosas que este software me ha ayudado a mejorar en mi trabajo, por eso me encanta y la recomiendo a todas las personas que no conocen este software como algo que les puede cambiar la vida.
Puntos a favor
Una herramienta muy fácil de utilizar y una vez que la haces habitual, quedas conectado con ella. Lo mejor de todo, es su variedad de herramientas para utilizar, eso te hace sentir que el trabajo es mucho más sencillo.
Puntos en contra
En mi opinión algo que deberían mejorar un poco es la interfaz, por momentos se hace pesada al cargar los elementos.
- Sector: Propiedad inmobiliaria
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Prueba gratis
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 7.0 /10
Un crm básico de tener
Revisado el 6/10/2022
Puntos a favor
Es fácil de usar, y su versión gratuita es bastante buena
Puntos en contra
Es un poco complicado el panel de actividades

- Sector: Servicios para el consumidor
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Great All in One platform
Revisado el 27/12/2022
Puntos a favor
I really enjoyed the ease of use for the platform. I also was surprised with the outstanding customer service and the fast response I received. This basically handles everything that I need with my small business in one platform - which is amazing!
Puntos en contra
I wish I could have had the same email signature in the platform as I did on my email platform.
- Sector: Fotografía
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
The sweetest solution for photographers
Revisado el 3/4/2022
Honeybook continues to be a game-changer for our photography business. It has been an integral part...
Honeybook continues to be a game-changer for our photography business. It has been an integral part of our daily workflow for years now. This year they added calendar and booking functionality.
Puntos a favor
Love the customer service. Whenever I need help they are always right there. We use HB for every booking. As soon as a lead goes active, we start a new project and manage everything from communication to proposal to contact to invoicing with HB.
Puntos en contra
There could maybe be more freedom to customize but really it's just an advanced issue. First world problems.
- Sector: Organización de eventos
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 6.0 /10
Tries to do a lot of things, but none of them are done very well
Revisado el 17/9/2021
I felt like the app looked great and had great potential, but the clunky UI design left me...
I felt like the app looked great and had great potential, but the clunky UI design left me frustrated. We had been using it for almost a year and still felt that something just wasn't clicking. We ended up moving away from Honeybook and chose another program that was more specific to our industry.
Puntos a favor
The look and feel of the app is very clean, love the ability to add images and customize the look and feel of contracts, flyers, brochures and more. Adding a custom form field to our website was easy to do. Automation feature seems nice, but we didn't really use it.
Puntos en contra
In contracts the most frustrating thing is that you can only add line items at the very bottom of the invoice. That means if you have a very long invoice and want to add a line to the top of the page, you have to add a line at the bottom and drag it all the way up to the top ( which is extremely tedious ). It wastes so much time that it made me wonder if we wasted more time trying to use this clunky app than just doing things the way we were used to in excel!
- Sector: Marketing y publicidad
- Tamaño de la empresa: Trabajador autónomo
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Your go-to, all-in-one CRM for small business!
Revisado el 13/2/2022
Amazing, hands down!
Amazing, hands down!
Puntos a favor
Easy to use and so many features! The ability to go to one place AND have so many things automated is amazing!
Puntos en contra
There are little things that can be improved, but so does everything. I have voiced my suggestions to the HoneyBook team and they are passing the information along to try to improve my experience. Even without those being fixed, I still love HoneyBook.
Razones para elegir HoneyBook
Everything all in on spot was the big excitement for me!Razones para cambiar a HoneyBook
I needed something easier for a non-bookkeeper/accountant but that I could still understand my business in. Plus, having everything in one place made it an easy decision!- Sector: Fotografía
- Tamaño de la empresa: Trabajador autónomo
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
My favorite CRM ever
Revisado el 11/8/2021
I've loved every minute! Even with the few things that I think could be improved on, I think their...
I've loved every minute! Even with the few things that I think could be improved on, I think their team is doing an amazing job!
Puntos a favor
The best part about HoneyBook is that I'm able to fully customize everything to match my brand's visuals. Everything about this CRM is easy to use. The support team is always incredible if you need help - they're seriously the best around. The community around HB is also amazing. I love how easy it is to go from an inquiry to a booked project with my automated workflows! The newer client portal feature is always a client favorite, too!
Puntos en contra
I would love to see a more flexible method for viewing pipelines and tasks. I prefer to view a Kanban-type of pipeline/workflow and tasks. I'd like to be able to click on a workflow and see how many clients/projects I have under it.
I also don't like that I can't charge for certain appointment types. I would love to use the scheduling feature for booking mini sessions or other items that I would charge for outside of weddings/brand sessions. It would also be great if certain appointment types could work as lead capture forms (i.e.: when an appointment is booked, a new inquiry is created).
For financial tracking, it would be nice to be able to create a recurring expense.
- Sector: Marketing y publicidad
- Tamaño de la empresa: Trabajador autónomo
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 5.0 /10
Not Solopreneur Friendly
Revisado el 21/6/2023
My overall experience was neutral. I enjoyed the instant deposit feature but the fees were higher...
My overall experience was neutral. I enjoyed the instant deposit feature but the fees were higher than the industry standard. I did not like the difficulty of other features and made the experience unenjoyable for clients and myself.
Puntos a favor
I enjoyed the instant payment feature. The fees were a bit high though.
Puntos en contra
The price is expensive for solopreneurs. The features are overwhelming and there is a steep learning curve.
- Sector: Fotografía
- Tamaño de la empresa: Trabajador autónomo
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
I LOVE IT
Revisado el 3/2/2021
The invoices are my favorite. I love being to bill clients through HB and not have to use a...
The invoices are my favorite. I love being to bill clients through HB and not have to use a different program to do that. I get to keep EVERYTHING in one spot which actually saves me money. I don’t need a separate software for bookkeeping, calendars, workflow, etc. It’s ALL here. In one place. I’m obsessed. I can’t imagine not having HB.
Puntos a favor
Very user friendly, they offer so much! I love being able to track my expenses and schedule clients. I love the workflow feature, it’s so helpful. I REALLY love the fact that clients can pay you through the HB invoice. That’s probably the best part. Its awesome that they added a COVID-19 tool kit that shows you which clients are most likely to be affected. And then they have email templates that are COVID related. So many resources are provided, it’s like they actually care about us 🥺 💕 haha.
Highly recommend
Puntos en contra
The only thing that’s a little slow is the payment actually getting to my bank account. I’m not even sure if HB has anything to do with the time it takes, but I do wish it didn’t take 2 days to finally show up in my account. I wish there was an option to “instantly” transfer the funds for like a 1% fee. Like Venmo! That way if someone needs the money ASAP, they can instantly get it OR they can choose to wait the 1-2 business days to get the full payment. That would AMAZING
- Sector: Fotografía
- Tamaño de la empresa: Trabajador autónomo
- Software usado Semanalmente durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
HoneyBook is the right CRM for you!
Revisado el 23/1/2021
I love HoneyBook. I have looked at switching just because I’m interested in seeing what else is...
I love HoneyBook. I have looked at switching just because I’m interested in seeing what else is available & how they compare, but I think my loyalty & the overall satisfaction with HoneyBook will keep me here!
Puntos a favor
HoneyBook just overall has so many great features that will help you run & maintain your business every day. During the onset of Covid & with so many of us experiencing cancellations & such, they were the only CRM I knew of that rolled out any help with legal documents to help you convey the right words to your clients to not only help you stay level headed & in charge of your business, but also helped your clients realize that cancelling should be a last resort & that we business owners are here for them!
I am also a big fan of most all of the templates that they provide for you to help set your business up for success! Aaaand in the Winter, I love the little Snowman icon that sips hot cocoa & makes the computer screen be a wintery scene. Adorable!
HoneyBook is very easy to use, & their customer service & tech departments are da bomb!
Puntos en contra
The only things I wish that HoneyBook would improve on the most would be trying different variations with the project pipeline, with adding more availability or being able to choose between pipelines for different project types, & working out some kinks with the scheduling system between what we intend for clients to see in availability & what they actually see; & for the client to be able to go in & change their selection of date & time immediately afterwards & up to half an hour later.
- Sector: Diseño
- Tamaño de la empresa: Trabajador autónomo
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Using HoneyBook is like having a personal sales assistant helping me run my business 24/7
Revisado el 1/9/2020
Wow, just keeping everything in one place for my business and the way HoneyBook automatically saves...
Wow, just keeping everything in one place for my business and the way HoneyBook automatically saves everything that I've been working on has been absolutely transformational. I feel like HoneyBook is 5-10 apps all in one. I also like your customer support and the overall vibe of your company that I get from using your product. I feel like you truly care about your customers :) Also, I'm currently on the $1 per month plan for 6 months. Keep offering that, because that is what made me commit to HoneyBook!
Also, your pre-written proposal legal contract is AMAZING! So professional and easy to customize.
Puntos a favor
Honeybook is incredibly intuitive and easy to use. Luckily, I started using it when I began my business, so I didn't need to transfer any existing CRM or sales data over. When I was onboarding, HoneyBook's support staff loaded in a bunch of pre-designed templates specific to my industry. They also took images I sent them of my products and prices and turned them into usable sales proposals. That alone has saved me WEEKS of time that I would have had to spend learning how to use HoneyBook and manually inputting my content.
Puntos en contra
The time tracker does not function to the extent that I need it to. I currently use Time Doctor to track my time, but it would be nice if I could keep everything in HoneyBook.
Also, I oftentimes don't see my reminders for following up with "tasks" for clients in my projects pipeline. If there's a way to have those notifications automatically sync with my personal google calendar and send me an email reminder, that would be helpful. Pipedrive's CRM and sales pipeline does a really great job of showing urgent prospects to follow up with. I think it color-codes them too.
Also, the email feature within HoneyBook can be a bit confusing. Sometimes, I can't tell if an email sent or not. The notes are also not displayed in a way that's very easy to read. It would be nice to add bullets, bold text, underline, etc. Pipedrive does a really great job of showing all of the email threads and notes between clients and multiple team members in their CRM.
Also, the first time I sent an invoice, HoneyBook automatically included a place for gratuity/tip. I've now figured out how to turn that setting off, but I couldn't see that it was automatically included in my invoice ahead of time. With my business (and I think most), they will never need gratuity, so I think that's kind of an odd setting. Maybe instead of having to click and review the settings in the left side bar of invoices, there could be an extra prompt to review those settings before the user sends the proposal to their client.
Razones para cambiar a HoneyBook
Price, ease of use, everything being in one place, support staff to help with onboarding, good UX and UI.
- Sector: Fotografía
- Software usado Semanalmente durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
Not User Friendly - Difficult Learning Curve
Revisado el 7/6/2018
Puntos a favor
Keeps contracts in one place, able to accept credit cards. You can network with other vendors, and they seem to really concentrate more on this than actually developing software that works well.
Puntos en contra
I am a "founding" Honeybook user and bought the lifetime membership. At first, HB was very convenient. The learning curve was very frustrating as the online software had many MANY bugs. It still does. The entire premise behind the software was to free up your time, have all your projects in one place, sign contract, get paid, etc. Yes, great idea! However, the software has so many glitches! You're not able to even edit a person in your contacts. Their customer support team used to be great you could actually message a real person - now you have to wait a day or two to get an email answer and most of the time they just send you a link to deal with your problem. Once you email your client the contract, everything goes down the Honeybook "rabbit hole". My clients are tech savvy and they can't even figure out Honeybook - the emails that I've received from frustrated clients is numerous. Save your time and money and get another online software that will actually do the job - like Sprout Studio or Dubsado. Wish I would have done that from the beginning. Regretting my purchase since my lifetime "membership" isn't transferrable and Honeybook continues to make money off of me by accepting credit card payments. I looked at 17hats, which also didn't have great reviews before I purchased Honeybook. Moving on, however, I'm assuming that the process will not be easy transferring existing contracts and other office files.
- Sector: Entretenimiento
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
The easiest way to get paid fast!
Revisado el 29/1/2020
My overall experience has been very pleasant! The customer service is always very helpful and the...
My overall experience has been very pleasant! The customer service is always very helpful and the little frustrations of working with a start up or nothing compared to the benefit that it’s given our business in the past two years!
Puntos a favor
1.Template building for sure. Not having to hand customize every single contract has saved so much time.
2. The fact that, in the wedding industry, it is heavily female dominant.... which means a lot of us are moms.... which means that this app allowed me to take care of critical work while on my phone. THAT is a lifesaver with kiddos. If you know you know!
3. The time between sending a proposal and getting paid (depending on how ready to book a client was) was minutes at most. I’d get live feedback when they opened the file, signed the contract, and made a payment. I never had to guess.
4. Customer service was great!!! They actively ask for feedback from their customers and even go granular with their questions so they can consider the nuances of each client’s industry!
Puntos en contra
1. The email communication side of the app is very hit or miss. Where they soar with sending files and making payments a BREEZE, the ability to create a streamlined, semi-automated Follow-up process for leads that come in is sorely lacking. Even if HoneyBook never intends to be the best at that portion of sales, I feel it is a simple task to add a feature that makes it easy to add tags to leads so that you can export those contacts to a service that DOES soar in email communication and lead nurturing.
2. There is still a lot of room for more organization in the communication process from sales to project completion.
Alternativas consideradas
17hatsRazones para cambiar a HoneyBook
After looking into many different options (I don’t even remember all of them) we chose HoneyBook because of: 1. It’s UX design. It was very easy to navigate and use for both us as the admins and the customer. 2. The process of receiving payments was so simple. 3. The template creation which eliminated customizing every single contract manually. 4. The app!- Sector: Organización de eventos
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Powerful, Intuitive Tool
Revisado el 29/5/2020
When we were starting up our business, an event venue, I was going nuts comparing the different CRM...
When we were starting up our business, an event venue, I was going nuts comparing the different CRM software. When you haven't actually used them, you don't know which will work best for you. Another venue owner told me she used HoneyBook. I had learned a lot from her, and finally decided that if she thought HoneyBook was good, it probably was and I'd just go for that. Best decision ever!
Puntos a favor
I love the pipeline, where each client's project is categorized by stage (new inquiry, tour scheduled, proposal signed, etc.). I can pull up all clients who are in the "Planning" stage of the pipeline, for example.
Under each client's project is absolutely everything related to their project: all emails exchanged, contracts, payment schedule, separate workspaces with vendors who will be working on the project, and more. I have templates for emails and have them sent automatically. One goes out when we receive an inquiry, a different one 5 days after client signs the contract, and another 30 days before their event date. There are also templates for brochures, contracts, and payment plans. I can't imagine having to do all of that manually!
I set the system up for my business with no outside assistance. It was easy to understand.
Puntos en contra
Would like to have more ability to make formatting changes (bullets, numbering, bold, etc.) when editing a document. I can do this on a new document, but not when editing an existing one.
Workflows could be improved to have more triggers and the ability to automatically send files.
Alternativas consideradas
17hatsRazones para cambiar a HoneyBook
It was recommended by another business owner who I trusted.Respuesta de HoneyBook
Hi Leigh Ann,
Thanks for your feedback. It's helpful to know where we can improve. We're in the process of building in more formatting customizations right now, as well as new triggers within workflows to help you automate tasks on a more real-time basis. Stay tuned!
- Sector: Diseño gráfico
- Tamaño de la empresa: Trabajador autónomo
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 7.0 /10
Ever Growing to Meet the Needs of My Business
Revisado el 19/2/2021
If they keep improving the product the way they have been I will be a happy HoneyBook HoneyBee for...
If they keep improving the product the way they have been I will be a happy HoneyBook HoneyBee for life.
Puntos a favor
I love the Project Management area. I can see everything i am working on and the stage it is at. I also love the automation of some of the project stages. I love that everything pertaining to that project is all included in the project. Once i open each project i can see all the files, correspondences between my client and I. I can simply pick up where i left off.
Puntos en contra
I was expecting more from the workflow and would love the option to create a link so clients can open the link to get to the invoice to make the payment. As much as I’d love everyone to use the client portal, not everyone can handle it and this would be a great feature for older, less tech-savvy clients.
- Sector: Organización de eventos
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
HoneyBook Changed our Business!
Revisado el 22/9/2019
HoneyBook has mastered the CRM for the event industry (and useful for many other industries)! We...
HoneyBook has mastered the CRM for the event industry (and useful for many other industries)! We searched far and wide for a platform that would manage our client communication and task management and HoneyBook has that on lock down. We have been impressed with their constant improvement and development and their customer service team is A+!
Puntos a favor
Task automation
Easy to use invoice management with built in payment link
Modern and easy to read brochures and proposals
Contract integration with E signature capabilities
Easy to use platform
Manages all client communication with Gmail integration
Unbeatable customer service
AFFORDABLE
Puntos en contra
Difficult for clients to find current versions of proposals when looking for it from emails
Some shortcomings when working with teams (sharing proposals / contracts / invoices)
Respuesta de HoneyBook
It is fantastic to hear that HB is working so well for your business, Kristin! Our Concierge Team is world class and I will be sure to share your feedback with them. Thank you for being a HB member!