
Paycor
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Opiniones de 2483
- Sector: Redacción y edición
- Tamaño de la empresa: Trabajador autónomo
- Software usado Semanalmente durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 7.0 /10
Buena aplicacion
Revisado el 6/2/2023
Puntos a favor
Una de las ventajas de Paycor es que es una solución integral que permite a las empresas administrar una amplia gama de procesos de nómina y recursos humanos en un solo lugar, lo que simplifica y agiliza el proceso. Además, Paycor ofrece una amplia gama de herramientas de seguimiento y reporting para ayudar a los gerentes a mantener una visión clara y detallada de sus procesos de nómina y recursos humanos.
Puntos en contra
Uno de los mayores contras de Paycor es que puede ser costoso comparado con otras soluciones similares en el mercado. Además, la plataforma puede ser complicada de usar para los usuarios no familiarizados con software de nómina y recursos humanos, lo que puede resultar en un proceso de implementación prolongado y difícil. Para mejorar Paycor, se podría trabajar en la simplificación de la interfaz de usuario y la navegación. También podría ser útil añadir opciones de integración con otras herramientas y servicios que las empresas puedan utilizar. Además, podrían ser útiles mejoras en las herramientas de seguimiento y reporting para ayudar a los usuarios a mantener una visión más clara y detallada de sus procesos de nómina y recursos humanos.
Respuesta de Paycor
Thank you for taking the time to provide your review of Paycor. It's great to hear that you find it to be a comprehensive solution for managing payroll and HR processes. We appreciate your feedback on the cons you've experienced, particularly the cost and user interface. We will take this into consideration as we strive to continually improve our platform and make it more accessible and user-friendly for all of our customers. Thank you for your support and we look forward to serving you in the future.
- Sector: Redes informáticas
- Tamaño de la empresa: 2-10 empleados
- Software usado Semanalmente durante Prueba gratis
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
reseña de Servicio Digital a Paycor
Revisado el 3/3/2023
informo que Paycor ha sido una herramienta valiosa para gestionar la nómina y los recursos humanos, lo que ha ahorrado tiempo y reducido errores. Otros usuarios han informado problemas con el soporte al cliente, la integración con otros sistemas y el precio. En general, la experiencia con Paycor puede variar dependiendo de las necesidades de cada empresa y la habilidad del usuario para utilizar la herramienta.
Puntos a favor
Paycor ofrece una serie de ventajas para las empresas en cuanto a automatización, acceso a información actualizada, gestión de beneficios, cumplimiento legal, informes personalizados y seguridad y privacidad de los datos
Puntos en contra
Precio: Paycor puede ser costoso en comparación con otros softwares de recursos humanos y nómina.Curva de aprendizaje: Paycor tiene una curva de aprendizaje pronunciada, lo que puede requerir tiempo y esfuerzo para los nuevos usuarios.Soporte al cliente: Algunos usuarios han reportado problemas con el soporte al cliente de Paycor, citando tiempos de espera prolongados y dificultad para resolver problemas.Personalización: Algunos usuarios han señalado que Paycor no ofrece tanta personalización como les gustaría.Integración: Algunos usuarios han experimentado problemas al intentar integrar Paycor con otros sistemas y software.Es importante tener en cuenta que estas son solo algunas de las preocupaciones reportadas por algunos usuarios y que la experiencia con el software puede variar dependiendo de las necesidades de cada empresa.
Respuesta de Paycor
Thank you for your feedback. We're glad to hear that you've found Paycor to be a valuable tool for managing your payroll and HR tasks. We understand that some users have reported concerns regarding pricing, customization, and integration, and we continuously strive to improve our services to better meet the needs of our customers. We appreciate your business and look forward to continuing to support your HR needs.
- Sector: Recursos Humanos
- Tamaño de la empresa: 1.001-5.000 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Una app increible
Revisado el 20/12/2022
Utilizo Paycor diariamente, me facilita la gestión de los Recursos Humanos de mi empresa, sobre todo con la gestión de las nóminas de mis trabajadores. Sin duda, es una app que recomendaría para ahorrar tiempo en la gestión de cualquier empresa.
Puntos a favor
Lo que más me gusta de Paycor es su dinamismo a la hora de gestionarla en mi día a día. Es una app que agiliza tu facturación, ya que con ella se pueden gestionar nóminas, el tiempo de trabajo o la asistencia.
Puntos en contra
Lo que menos me gusta es que no es una app totalmente gratuita, tiene un coste muy asequible, pero no se encuentra al alcance de todo el mundo.
Respuesta de Paycor
Hi Maria - thank you so much for your review, we are glad to hear Paycor is saving you time. I do want to let you know our app is completely free, please reach out to our service team if you are having issues!
- Sector: Transporte/transporte en camión/ferrocarril
- Tamaño de la empresa: 51-200 empleados
- Software usado Semanalmente durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 4.0 /10
Funcional, pero mala asistencia
Revisado el 14/12/2022
Fue útil al inicio, ayudó mucho a poner un orden en las nóminas y automatizó el proceso ahorrándonos tiempo, sin embargo dejamos de utilizarlo porque ante un problema demoraron demasiado en darnos solución y asistirnos.
Puntos a favor
Tiene un precio bastante accesible que incluyen varias funciones que facilitan el pago de nóminas y gestión de personal.
Puntos en contra
Presentó fallas en algunos envíos de dinero y el servicio al cliente no fue bueno, tardaron semanas en darnos una solución.
Respuesta de Paycor
Fabio, we apologize that you have not been receiving the level of support you expect to receive from Paycor, and it is not the level we have committed to deliver. We are continuing to make optimizations to our service model and invest in our customer experience to ensure we are consistently delivering the highest level of customer service. We sincerely thank you for your partnership and will use this feedback to make further improvements.
- Sector: Banca
- Tamaño de la empresa: 10.000+ empleados
- Software usado Semanalmente durante Más de un año
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 8.0 /10
Gestión empresarial RRHH
Revisado el 2/2/2023
Puntos a favor
Partiendo de la base de mi experiencia dentro del campo de la gestión de Recursos Humanos (unos 3 años), tengo que decir que es un software muy completo en términos generales, ya que permite la gestión de las diferentes tareas que se dan dentro de este ámbito en la empresa, desde la gestión de nóminas, hasta los turnos, etc.
Puntos en contra
Sinceramente, no tengo ninguna opinión negativa acerca de este software. En todo caso, por poner alguna connotación, que no queja, diría que sería pertinente un curso previo a la utilización de la misma, dado que sin ello, al principio cuesta un poco.
Respuesta de Paycor
Hi Isidoro - thank you for the kind words. We are thrilled to hear what a great fit Paycor has been for your organization!
- Sector: Marketing y publicidad
- Tamaño de la empresa: 2-10 empleados
- Software usado Semanalmente durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 7.0 /10
Recurso humanos administración en app
Revisado el 9/12/2022
No he utilizado para recomendar a un compañero y ha funcionado bastante bien.
Puntos a favor
Es una buena aplicación para poder orientar a los empleados y tener un registro de ellos.
Puntos en contra
Buena aplicación, es la que quizás faltan algunas funciones. En comparativos con excel.
Alternativas consideradas
Google SheetsRazones para cambiar a Paycor
Las necesidades de registrar a los empleados Y obtener buena información tanto para la empresa cómo sobre los responsables en la empresa.Respuesta de Paycor
Hello Leonardo, happy to hear Paycor is working well for your organization. If there is anything missing, please let us know, we value the insight of our clients!
- Sector: Arquitectura y planificación
- Tamaño de la empresa: Trabajador autónomo
- Software usado Semanalmente durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 9.0 /10
automatiza manuales con paycor
Revisado el 26/2/2023
Puntos a favor
Paycor es fácil de usar y tiene una interfaz intuitiva que permite a los usuarios acceder y administrar
Puntos en contra
Aunque Paycor ofrece una gama de funciones y herramientas, algunas empresas pueden encontrar que la plataforma no se adapta perfectamente a sus necesidades específicas.
Respuesta de Paycor
Thank you for your review of Paycor's HR and payroll management solution. We are glad to hear that you find our software easy to use and appreciate the intuitive interface that makes it easy to manage your HR and payroll needs. We appreciate your feedback.
- Sector: Ocio, viajes y turismo
- Tamaño de la empresa: Trabajador autónomo
- Software usado Mensualmente durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
paycor es una plataforma todo basada en los recursos humanos
Revisado el 20/9/2022
me gusta mucho la experiencia con paycor, porque me permite tener mas control de tiempo con respecto al area de recursos humanos
Puntos a favor
lo que mas me ha gustado es que es muy util, para recursos humanos tener un control de nomina y del personal que se maneje, tambien permite gestionar reclutamiento de personal, y horarios recurrentes
Puntos en contra
todo es muy accesible con este sofware, no tengo nada por lo que tenga que quejarme
Respuesta de Paycor
Hola Yeymi, muchas gracias por su reseña positiva. Estamos encantados de saber que está disfrutando de nuestros productos de nómina y contratación. Esperamos continuar sirviéndole a usted y a su organización!

- Tamaño de la empresa: 1.001-5.000 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
We are a 1,200 person company with many global offices. Newton was a perfect fit for our needs.
Revisado el 6/4/2018
Recruiters now have more time to seek optimal candidates as they need less time in the platform to post jobs, schedule interviews, interact with hiring managers, etc. Newton does a great job in blasting out our job postings to the various job boards and tracks where our leads are coming from. Our job seekers have a much easier time with applying for jobs and since our business hires at over 40 locations internationally, having a simple job application process is key for getting applicants who do not speak English as a first language. The job listing integrates seamlessly into our company web site. All good!
Puntos a favor
Our previous job posting and applicant tracking system was quite old and the user experience for both recruiters and applicants was far from ideal. Newton greatly simplified the job posting process by integrating with Outlook for interview scheduling, allowing mobile feedback from hiring managers (so that they did not need to enter the platform if they did not want to), and having dashboards which quickly showed status of jobs for the recruiters. The application process for job seekers was fast and easy, resulting in our receiving far more applicants per job than the previous tool. Overall, Newton was a perfect fit for our needs as it allowed our recruiters to focus more on seeking candidates (since entering jobs was much easier) and we are getting more/better candidates given the expanded reach and ease of use that Newton provides our job seekers.
Puntos en contra
The main thing that we did not like was that the analytics dashboards and tracking were all Flash-based, but that was updated in the most recent platform update, so now our recruiters do not have to worry about Flash plug-in issues. Otherwise, we are quite happy with Newton.

- Sector: Dispositivos médicos
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Paycor Review
Revisado el 12/3/2022
Overall, very positive experience. Website timeouts are an issue, but the ease of use is a good trade off.
Puntos a favor
I like the ease of use and the ability to onboard users. Very straightforward. Non-technical folks can use this product easily.
Puntos en contra
Integration options are somewhat limited. The site often times out and time cards have to be manually adjusted often.
Alternativas consideradas
Paychex FlexRazones para elegir Paycor
Easier to use. Better for the skillset of our HR teamSoftware anterior
ADP Workforce NowRazones para cambiar a Paycor
cost, ease of use, overall platform.- Sector: Servicios de información
- Tamaño de la empresa: Trabajador autónomo
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
"Streamlining HR with Paycor: An In-Depth Review"
Revisado el 25/1/2023
Paycor is easy to navigate, and offers a wide range of features that cover various aspects of human capital management. I have found that the platform is a great way to streamline and automate HR processes, and that it provides useful tools to track and analyze data but the cost of the platform sometimes can be high, especially for businesses with a large number of employees or those that require a more comprehensive feature set.
Puntos a favor
There are several benefits of using Paycor as your human capital management solution, including:-Streamlined HR processes: Paycor's platform is designed to help businesses streamline and automate their HR processes, making it easier to manage and track employee information, payroll, and benefits.-Compliance support: Paycor helps businesses stay compliant with various regulations by providing tools and resources to ensure that they are following all relevant laws and guidelines.-Employee self-service portals: Paycor's platform includes employee self-service portals that allow employees to access and update their personal information, request time off, and view their pay stubs.-Customizable reporting: Paycor provides a range of analytics and reporting tools that allow businesses to track and analyze their HR data.-Mobile app: Paycor's mobile app allows users to access the platform from anywhere and at any time.-Dedicated support: Paycor offers a dedicated support team that can help users with any questions or issues they may have with the platform.-Scalability: Paycor's solution is suitable for businesses of all sizes, and it can be easily scaled up or down as needed.-Integration with other systems: Paycor can integrate with other systems such as accounting and time tracking software, making it easier to manage all aspects of human capital management.
Puntos en contra
The cons of using Paycor include:Cost: Paycor's pricing model can be expensive for businesses with a large number of employees or those that require a comprehensive feature set.Setup and implementation: Some businesses may find the setup and implementation process to be time-consuming and complicated.Limited customization options: The platform may not fully meet the specific needs of some businesses.Limited international support: Paycor primarily serves US-based customers and may not have the same level of support or compliance for other countries.Limited integrations: Paycor may not integrate with other systems or software that your business is already using.Limited features for specific industries: Paycor's features are tailored to general HR needs, some industries may have specific requirements that are not covered by the platform.
Respuesta de Paycor Traducir a Español
Thanks for your thorough review,
Salah! It is great to hear all the wonderful things you had to say about our platform. We have shared your feedback about international availability and integrations with the appropriate teams, this is very valuable!
- Sector: Hospital y atención sanitaria
- Tamaño de la empresa: 501-1.000 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 0.0 /10
Terrible experience with Paycor
Revisado el 15/2/2023
Has been very painful every day/week since the start.
Puntos a favor
Timecard maintenance WAS easy and very few steps to correct/maintain/approve.WAS is due to them making changes that we feel took steps backwards. What was 2 clicks is now 5!
Puntos en contra
Sales persons did a great job selling a product that CAN NOT deliver. Every step from set up to the daily use of this program has fallen short. Starting with day 1 - they took one of our name badges to test - said they would work with their clocks and software. Then day before going live the clocks where hooked up and the badges didn't work! Our staff now have to punch in numbers to clock in/out. We just acquired a new facility and started working with a team 1.5 months before needing to go live and we are now 2 months live and still having major program, use, report issues! (only 15 employees in this company)There implemation teams are SO BAD, DON"T FOLLOW THUR and JUST DON"T TAKE CARE OF THINGS.They like to submit problems to IT - which is a black hole (aren't resolved and work arounds have to be done)
Alternativas consideradas
PaycomRazones para elegir Paycor
Not my decisionSoftware anterior
Paychex FlexRazones para cambiar a Paycor
What they where suppose to deliverRespuesta de Paycor Traducir a Español
Hello Linda, I am very sorry to hear about your experience. One of our guiding principles is to put our customers first, so please know we take this seriously.
I have brought your feedback to implementation leadership to look into the issue. Thank you for bringing this to our attention.
- Sector: Tecnología y servicios de la información
- Tamaño de la empresa: Trabajador autónomo
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
A Comprehensive HR and Payroll Management Solution
Revisado el 24/2/2023
Puntos a favor
1. Comprehensive HR and payroll management features: Paycor offers a wide range of HR and payroll management features, including time and attendance tracking, benefits administration, compliance management, reporting and analytics, and more.2.User-friendly interface: Paycor's software is designed to be user-friendly, with an intuitive interface and easy-to-use navigation that makes it easy for businesses to manage their HR and payroll processes.3.Customizable solutions: Paycor offers customizable solutions that can be tailored to the specific needs of businesses, allowing them to choose the features and services that best meet their needs.
Puntos en contra
1.Limited integration options: Paycor may have limited integration options with other software solutions, which could be a drawback for businesses that rely on multiple software solutions.2.Pricing: Paycor's pricing may be higher than some other HR and payroll management solutions on the market, particularly for small businesses.
Respuesta de Paycor Traducir a Español
Thank you for taking the time to review Paycor's HR and payroll management solution. We are thrilled to hear that you appreciate the comprehensive features and user-friendly interface that our software offers. We also take pride in providing customizable solutions that can be tailored to meet the unique needs of each business we serve.
Regarding the cons, we understand that integration options may be a concern for some businesses, and we are continuously working to improve our integration capabilities to better serve our customers. Additionally, while we strive to provide competitive pricing, we also recognize that some businesses may find our solution to be higher priced compared to other options on the market. However, we believe that the value and benefits our software provides, including increased efficiency and compliance management, make it a worthwhile investment for businesses of all sizes.
Thank you again for your review, and we appreciate your feedback as we continue to improve and evolve our HR and payroll management solution.
- Sector: Contabilidad
- Tamaño de la empresa: 2-10 empleados
- Software usado Semanalmente durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Personal review for Paycor
Revisado el 7/2/2023
Puntos a favor
Paycor is a highly effective payroll and HR management platform that offers a wide range of desired features and benefits. The platform is incredibly user-friendly, making it easy for HR teams to quickly navigate and utilize all of its features. The integration with other HR-related apps and tools makes it possible to streamline HR processes and improve overall efficiency. Paycor also offers robust reporting and analytics capabilities, allowing HR teams to gather insights and make informed decisions. The platform is highly customizable, making it possible to tailor it to specific organizational needs. In short, Paycor is a top-notch solution for payroll and HR management that offers excellent ease of use, integration, and desired features.
Puntos en contra
Paycor is a payroll and HR management platform that has some desirable features, such as integration with other HR-related apps and a user-friendly interface. However, it also has several shortcomings that may make it a less appealing choice for some organizations. Some users have reported issues with the platform's stability and performance, which can impact productivity. Additionally, the platform's customization options may be limited, making it difficult for some organizations to fully tailor it to their needs. While Paycor has the potential to be a good solution for payroll and HR management, its limitations may make it a less desirable choice for some organizations.
Respuesta de Paycor Traducir a Español
Thank you for your review! We appreciate your positive feedback about our platform as well as your honesty about some of the limitations of the platform. We understand that issues with stability and performance can impact productivity, and we take these concerns seriously. Our team is always working to improve the platform's performance and address any issues that may arise.
We are also continually working to expand and improve our customization capabilities, and we appreciate your feedback on this matter.
Thank you again for your review and your valuable feedback. We are committed to providing an excellent solution for payroll and HR management and will continue to work to improve our platform to best meet the needs of our customers.
- Sector: Construcción
- Tamaño de la empresa: 2-10 empleados
- Software usado Semanalmente durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Perfect platform for a small business
Revisado el 2/2/2023
A promotional rate was offered to us and it was very hard to turn down. The onboarding process with our sales representative was an absolute breeze! They were patient with all of my questions. The platform itself has been pretty easy to use. If I am out in the field and can't log into our account, it is easy to get someone on the phone to help with an issue or handle processing remotely.
Puntos a favor
It was very easy to get started. The customer service behind this software is outstanding. I have called into the customer service line and gotten a helpful human several times. I have also used the online video tutorials and they are on point. We run payroll on a biweekly basis with a small staff of 10. It's versatile and very quick to go in and make changes. Payroll takes me less than 5 minutes.
Puntos en contra
Sometimes it is difficult to figure out how to edit an employees profile or pay rate. The prompts to make edits are not super intuitive. (But, calling someone up for help is a quick option.)
Respuesta de Paycor Traducir a Español
Thank you for taking the time to share your positive experiences with Paycor. We are thrilled to hear that you found the platform easy to use and that our customer service has been helpful and responsive to your needs. Your feedback on the intuitive prompts for editing employee information and pay rates is noted and we will work to improve these aspects of the platform in the future. If you're open to it, please log into the platform and select "give feedback". Any product specific feedback you submit there goes directly to our product team and you can track in real time when your suggestions are implemented.
We're glad to hear that you chose Paycor for its integration with your bank and that the onboarding process was smooth and easy with the help of your sales representative. The promotional rate was a great incentive and we're happy that we could provide you with a great value.
Thank you for your support and we're glad that you have found Paycor to be a perfect platform for your small business. If there is anything else we can do to improve your experience, please don't hesitate to reach out to us.
- Sector: Marketing y publicidad
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Paycor makes my time well spent!
Revisado el 8/3/2023
Puntos a favor
We replaced our paper-based onboarding system with a digital one, so this program has helped us save a significant amount of time and money. Our Learning Management System, Onboarding, Time and Attendance, Performance Reviews, and Benefits all make use of it.
Puntos en contra
We don't have our Applicant Tracking System because it isn't customizable enough to allow us to add multiple businesses with different logos to the home page. More customization options would make it more useful.
Respuesta de Paycor Traducir a Español
Thank you for sharing your feedback about Paycor. We're glad to hear that our software has helped you save time and money by replacing your paper-based onboarding system. Our Learning Management System, Onboarding, Time and Attendance, Performance Reviews, and Benefits features are all designed to streamline HR processes and make your job easier.
We appreciate your feedback about our Applicant Tracking System, and we will certainly take it into consideration as we continue to improve and develop our software. We are always looking for ways to make our platform more customizable and user-friendly for our customers. If you have any further suggestions or feedback, please don't hesitate to let us know. Thank you for being a Paycor customer!
- Sector: Marketing y publicidad
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
On of the best time tracking softwares I've ever worked with!
Revisado el 25/2/2023
I would recommend it without any doubt
Puntos a favor
It's ease of use and how intuitive it is
Puntos en contra
I would prefer for it to have a more appropriate design
Respuesta de Paycor Traducir a Español
Thank you for your positive review of Paycor's time tracking software. We are glad that you found it easy to use and intuitive. We appreciate your feedback on the design and will keep it in mind as we continue to improve our solution. Thank you for recommending our software, and we value your business and feedback.
- Sector: Biotecnología
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
The best payment and management tool I use
Revisado el 11/2/2023
very good
Puntos a favor
I like the ease with which I use PAYCOR and detect all the problems linked to its operation and then the solutions that it proposes to me to resolve these errors
Puntos en contra
I hate the very high price especially for beginners
Respuesta de Paycor Traducir a Español
Thank you for your positive review of Paycor. We're thrilled to hear that you find our platform easy to use and that it has been helpful in detecting and resolving any issues you have encountered. Please reach out to your sales representative if you are having issues with pricing, we will be happy to find the best pricing options for you!
- Sector: Hostelería
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 0.0 /10
Fine Product with Horrible Support
Revisado el 13/4/2021
Awful. I haven't solved anything because most of my issues were glossed over or never addressed. I regret ever recommending this switch to our executives.
Puntos a favor
Paycor is relatively intuitive and easy to use on a base level. Compared to ADP Workforce Now, it's really simple to find what you need.
Puntos en contra
We were promised a dedicated support team, which we were never provided due to a switch to a centralized support model. Our "senior" implementation specialist was awful and did not fully set our system up. It took 4 months (2 of which were after we began processing our payroll) to have our PTO plans set up and then they weren't even set up correctly. Their tax handling leaves a lot to be desired. Their customer support might as well not exist, despite having multiple ways to contact them. Submitting support tickets on their website doesn't work, emailing their support department is useless, and calling them will end up resulting in 5+ hour wait times. It took 5 months to get PTO set-up on a different client and the only reason I was able to have that occur is because I literally searched for people on LinkedIn who worked as managers in CS, guessed their email, and happened to be correct. They are extremely expensive for what you get and do not offer transparent pricing. One of our client codes is our non-profit arm and would randomly have taxes added on to our bill and then never refunded. Paycor has done the exact opposite of everything we were promised and the only reason we are still with them is because I cannot get someone on the phone to cancel our contract. There is also minimal control of company-settings so you're forced to rely on non-existent help to ultimately do nothing. Do yourself a favor and avoid this company at all costs.
Alternativas consideradas
PaylocityRazones para elegir Paycor
ADP was too complex despite watching and participating in countless trainings. Having to call their reporting department to make simple reports was very time consuming. The platform itself was very lagging and was not a good user experience.Software anterior
ADP Workforce NowRazones para cambiar a Paycor
Paylocity seemed a little bit too much social platform. I was looking for a cleaner experience that was straight to the point.- Sector: Salud, bienestar y deporte
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 5.0 /10
Not the right solution for a small business
Revisado el 6/12/2022
Overall, Paycor has proven to not be the long term solution for our payroll and onboarding needs. We switched from another large payroll processing company with a similar name due to service failures. Paycor reps promised solutions to every issue we previously experienced but after implementation there was no real support. We often have to figure out technical issues ourselves. Unless you are in a large company with a dedicated IT person/division and HR division, I wouldn't recommend this.
Puntos a favor
Processing payroll is relatively straightforward. The ability to add new employees manually is laid out very logically and the steps are easy to follow.
Puntos en contra
The reporting functions and user permission functions are by far the worst part of Paycor. The filtering capabilities and tags associated with the filters in reporting is very confusing and often the information you need to view in a report takes several additional steps of manipulating data to view. Setting up users with different permissions is extremely cumbersome! There are almost 200 different customizable permission settings. When a setting is updated the user has to sign out and sign back in and often nothing has changed with their actual access even though internally it may show the user has access to a selection. The customer service representatives often just email you user guides instead of walking you through how to do something or fixing it for you (which they have the capability to do). It has literally taken several months of back and forth to get our [SENSITIVE CONTENT] access to Benefits Advisor, which can be done in minutes.
Respuesta de Paycor Traducir a Español
Hi Jeremy, first I want to thank you for the time you put into this review. It will be very valuable to our team. We are very happy processing payroll has been so seamless for your organization. I understand your frustration with reporting and have shared this with our product team. If you're open to it, please log into the platform and select "give feedback". Any product specific feedback you submit there goes directly to our product team and you can track in real time when your suggestions are implemented. As far as the permissions go, it has so many options so that companies can specifically choose what data their associates have access to. Given the nature of our business we feel this is very important. However, you are able to copy access to a new employee very easily and our service team would be happy to walk you through this! We appreciate your business and look forward to our continued partnership.
- Sector: Tecnología y servicios de la información
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Extremely robust goal and culture tool
Revisado el 21/4/2020
Puntos a favor
It's extremely robust in setting up objectives, connecting those to 1on1s with employees and then giving tools to keep track of them. They've also recently rolled out great tracking tools for career and succession planning.
Puntos en contra
The software can be a bit clunky to figure out and isn't the prettiest solution out there. We found those tradeoffs are more than worth it for a more robust solution.
Razones para elegir Paycor
BambooHR didn't support OKRs and is weak on customization.Software anterior
BambooHRRazones para cambiar a Paycor
Functionality is much more robust even though it's not as visually appealing.- Sector: Marketing y publicidad
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Improves transparency, consistency and, ultimately, culture!
Revisado el 21/4/2020
The ideal experience. They are responsive, receptive and engaging. They are always looking for ways to improve and engaging with me on new features to provide them feedback. Super happy their tool was the one we picked for our organization.
Puntos a favor
- Keeps our leaders on track to have consistent conversations that are well documented
- Asks for both parties to provide notes which is helpful to ensure we have a full capture of how a meeting went and what was discussed
- Reviews process is great for Annual Reviews - makes it so much easier
- Feedback function we use ALL THE TIME for surveys and anonymous feedback
Puntos en contra
There are some opportunities for improvement in a few functions, but 7Geese has been super responsive on my feedback and is actively working to continually improve their software
Razones para cambiar a Paycor
Overall best look,feel, ux/ui experience. The most intuitive and with the most on the docket to improve in the following year. They are very open with me about features they are looking to add and I've seen them deliver on improvements time and again. It's nice to be heard as an end-user.- Sector: Educación superior
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Payroll software that meets business needs
Revisado el 27/8/2019
Paycor has helped me become more efficient in process payroll, tracking time cards and running third party reports.
Puntos a favor
The report functionality is fantastic. I like having the ability to customize reports, this saves me a lot of time. I also like the ease of the software and the great customer service Paycor provides.! Paycor also continues to listen to customer feedback and make improvements.
Puntos en contra
I like all the functions of Paycor, this isn't anything I dislike but the onboarding doesn't really work for us since we don't hire on an every month basis. I couldn't justify the cost but if we did I would definitely use it.
Alternativas consideradas
PaycomRazones para elegir Paycor
Functionality and costSoftware anterior
ADP TotalSourceRazones para cambiar a Paycor
Cost and functionality- Sector: Hospital y atención sanitaria
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 2.0 /10
Paycor Services Review
Revisado el 25/6/2019
Overall experience has not been a positive experience. Customer service being at the forefront. We have a dedicated customer service relations manager, however, when raising concerns he has not resolved these and only directs back to our customer service contact.
Puntos a favor
1) I do like that there are a variety of options that we can utilize with payroll, HR, time and attendance, performance management, applicant tracking and benefits.
Puntos en contra
1) Customer Support is poor! Each service (Payroll, Time&Attendance, HR) have their own support contacts. When trying to reach them, they are never available via phone. You have the capability to e-mail directly but don't always get a fast response (fast to me is within 12-24 hours). I have to continuously send follow-up e-mails to check on status of issues or questions.
2) They have a variety of different systems to use (payroll, HR, applicant tracking) but each system does not always talk well to each other since they were different technologies that created them. For example, the applicant tracking system was under Newton Software so they handled any technical issues.
3) There are different roles in the system and when asking for how-to guides for these roles, for example a manager role, I was told I needed to test and create myself as each system is unique.
4) I came in after the organization had started using their services. As a new person in my role, I wanted to find out what functionalities that we have available to us as I know there are more functionalities available but have not been provided with what these are, only learn as I go or if I ask the right questions. There is training provided but again that is very brief and doesn't go deep into what the system can do. The reason Paycor states can't provide as each client is unique. Very unfortunate as would like to get the most bang for our buck!
- Sector: Ingeniería industrial o mecánica
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 0.0 /10
Very Disappointed
Revisado el 2/2/2021
What started out as a overall great experience has completely bombed out since the new [SENSITIVE CONTENT HIDDEN] implemented his "better" version of customer service. I realize that COVID threw us all for a loop but I've been on hold for almost 5 hours today waiting for support. Add that to the two days last week when I gave up after 2 hours on hold and my issues are still not solved. I've sent emails to the "support at paycor" email address since they've taken away our dedicated support team marked with High Importance and I still get no response. My "sales" manager is the only one who responds and he can't help! Horrible. If not for all the work involved, the loss of history that occurs when you change companies, I'd be out shopping now.
Puntos a favor
We went with Paycor because from a payroll processing point of view it is very easy and perfect for a small manufacturing company. The implementation process was well thought out and with one exception went fairly smoothly.
Puntos en contra
The How To's aren't easy to follow and are often out of date to what the platform currently does. The reports are hard to figure out-I've had to call for support to create what I needed. There are no instructions that I've found that help learn how to configure one of their reports to give you the information you need.
Respuesta de Paycor Traducir a Español
Hi Batiste - thank you for your feedback. I just wanted to let you know that we value your insights in regards to service and help documentation and I have shared them with the team to help us improve. Thanks again for taking the time to share your experience.