Opiniones de Jamf Pro

Jamf Pro
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- Sector: Tecnología y servicios de la información
- Tamaño de la empresa: 201-500 empleados
- Software usado A diario durante Más de dos años
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Jamf Pro Review
Revisado el 7/6/2023
We could expand our entire business with Jamf.
We could expand our entire business with Jamf.
Puntos a favor
The possibility to work seamlessly with all the Jamf products and the possibilities to manage Apple Devices with all the features that we need.And especially the security focus Jamf has.
Puntos en contra
It is sometimes difficult to get the right support tier when we have a problem.
- Sector: Filantropía
- Tamaño de la empresa: 201-500 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 7.0 /10
Great MDM with lots of feature, but you have to hunt for a lot of it in JAMF Nation
Revisado el 8/2/2022
Overall, I enjoy JAMF and am very familiar with it and taught myself how to manage the macOS...
Overall, I enjoy JAMF and am very familiar with it and taught myself how to manage the macOS environment because JAMF has many great features
Puntos a favor
Basic functionality works great and has many powerful features
Puntos en contra
Many things that JAMF can do can only be done due to fellow JAMF admins providing scripts they have created themselves within JAMF Nation (which is an open source free blog site that JAMF manages). It is great but it is also sometimes a bit frustrating to have to dig into how to do this and that and that it is not just built in somehow.
Alternativas consideradas
KandjiRazones para cambiar a Jamf Pro
JAMF was purchased before I started at my current role. I would have picked Kandji if it were around at the time.- Sector: Biotecnología
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 5.0 /10
Good for compliance; bad for developers
Revisado el 16/4/2019
Puntos a favor
Makes it easy to push out mandatory software patches to mass amounts of users, with integrated device policy rules.
Puntos en contra
Background processes often cause problems for software engineering teams, due to conflicts with disk i/o that cause throttling of disk usage on build processes. This can lead to complaints from engineering teams that the software interferes with daily development tasks.
- Sector: Administración educativa
- Tamaño de la empresa: 1.001-5.000 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Feature rich MDM with excellent support
Revisado el 4/8/2020
We're happy with Jamf Pro because we feel confident that we can manage our fleet of machines with...
We're happy with Jamf Pro because we feel confident that we can manage our fleet of machines with more reliability and take advantage of additional features offered by this MDM. We are using Jamf Pro Cloud and the upgrades are automatic. We have cut support time and cost in half due to not having to constantly upgrade and maintain an on-prem solution.
Puntos a favor
Jamf Pro delivers software, configurations, and restrictions with accuracy and reliability.
Puntos en contra
There are some counter-intuitive processes that might seem redundant or additional steps. Jamf Pro has many features and many ways to configure delivery.
Razones para elegir Jamf Pro
We moved to Jamf Pro to take advantage of the reliability of the industry standard for Apple. The issues with our previous MDM kept adding up and we were troubleshooting MDM issues on a monthly basis. Our hope is that Jamf Pro proves reliable for years to come.Razones para cambiar a Jamf Pro
We chose Jamf Pro as our platform because of the balance of features and cost that outweighed the others. Jamf's reputation also had a lot to do with our decision.- Sector: Software informático
- Tamaño de la empresa: 10.000+ empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Best Management Software on the Market!
Revisado el 17/10/2019
Puntos a favor
This software allows you to manage several computers as well as iPads from it's friendly user interface. We've implemented it successfully in our schools (over 20 locations) and it is a tremendous help. We've been able to use this software to deploy programs and applications without having to hand install them on multiple computers/iPads..it's a HUGE time saver.
Puntos en contra
There really isn't too much to not like about this software. Their support team is friendly/knowledgeable, they stand by their product, and it is easy to use.
- Sector: Administración educativa
- Tamaño de la empresa: 201-500 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
JAMF puts the flow in device management workflows.
Revisado el 4/8/2020
Jamf is an indispensable tool for device management. It puts the flow in the workflow and makes...
Jamf is an indispensable tool for device management. It puts the flow in the workflow and makes large scale deployments manageable by a small staff with various skill sets.
Puntos a favor
Jamf provides me the ability to amplify my efforts of making task ready machines, where ever, and whenever needed.
Puntos en contra
I'd like a GUI option to replicate the actual device screen so I can have teachers manage devices in real-time to maximize contact time.
Razones para cambiar a Jamf Pro
Saw JAMF and was sold on its value. It was a love at first sight experience.- Sector: Administración educativa
- Tamaño de la empresa: 201-500 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Solid Performing MDM
Revisado el 4/8/2020
We've been pleased to be a JAMF Pro customer over the past several years. Their software is...
We've been pleased to be a JAMF Pro customer over the past several years. Their software is robust, reliable, and has made the management of our iOS, Mac OS, and tvOS devices a breeze!
Puntos a favor
It just works! JAMF gives use the peace of mind knowing our devices are receiving the appropriate profiles and configurations when needed.
Puntos en contra
Slight learning curve for users new to the MDM arena.
Razones para cambiar a Jamf Pro
Reliability, and peer recommendation within the K-12 market.- Sector: Tecnología y servicios de la información
- Tamaño de la empresa: 201-500 empleados
- Software usado Semanalmente durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
A must have for apple product administration
Revisado el 28/8/2020
Jamf has been excellent in securing our student iPads. The sheer amount of control we have over...
Jamf has been excellent in securing our student iPads. The sheer amount of control we have over our devices is perfect for our school.
Puntos a favor
One of the biggest pros of is its ease of use. Implementing this mdm with our apple products was very streamlined and fluid. The GUI is straightforward. They are always making improvements on the front and back end.
Puntos en contra
I don't have much to say in the way of cons. If I think of something that might be missing or needs improvement, it's a fleeting thought at best and not worth remembering.
- Sector: Gestión de organizaciones sin ánimo de lucro
- Tamaño de la empresa: 51-200 empleados
- Software usado Semanalmente durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 5.0 /10
Lots of Features if you use them
Revisado el 21/7/2022
JAMF Pro is great but can be a huge learning curve for the entry level IT departments within...
JAMF Pro is great but can be a huge learning curve for the entry level IT departments within organizations. But AMAZING when it comes to all the features that it has.
Puntos a favor
JAMF Pro is packed with tons of amazing features that larger organizations can benefit from where some of there competitors lack in offerings
Puntos en contra
JAMF Pro is a beast of a platform which is great for larger organizations but for can be a bit difficult for smaller orgs. The everyday type tools seem to be deep into the platform to get to vs being easily accessible.
Alternativas consideradas
KandjiRazones para cambiar a Jamf Pro
I ended up switching from JAMF to Kandji because we just didn't use all the features and couldn't justify the cost of it.- Sector: Educación superior
- Tamaño de la empresa: 501-1.000 empleados
- Software usado Semanalmente durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Great MDM solution for macOS
Revisado el 26/8/2020
Overall we have had a positive experience. We only manage our macOS devices at this time, and are...
Overall we have had a positive experience. We only manage our macOS devices at this time, and are really still just getting systems on boarded, but it has been great so far.
Puntos a favor
The ease of use. We have been looking for an MDM solution for our Apple products for a while and JAMF provides full support for all Apple products. It was fairly easy to hit the ground running with the on site setup.
Puntos en contra
So far I haven't found anything that I don't like. I guess least favourite might be that some outdated things still show up as available such as Imaging.
- Sector: Banca
- Tamaño de la empresa: 10.000+ empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Jamf Pro in a 10k+ company
Revisado el 13/6/2023
Puntos a favor
Easy to use and understand cloud management of corporate devices. Highly customisable to your own liking making zero touch deployment on all our devices possible. Distributing, updating and maintaining software packages (albeit with the help of 3rd party solutions) is easy and helps to keep your devices up-to-date and safe.
Puntos en contra
Patch management should be made easier. The app catalog area seems to be more of a beta instead of a polished product.
Alternativas consideradas
Kandji- Sector: Tecnología y servicios de la información
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 7.0 /10
Still best of breed - but might be overwhelming in funcionality for small and medium businesses
Revisado el 17/4/2023
Still my solution of choice - tried competitors but they fail the trial procedure in very early...
Still my solution of choice - tried competitors but they fail the trial procedure in very early stage
Puntos a favor
Thorough training and certification programme, very responsive and helpful user community (Jamf Nation), still probably the most powerful mobile device management solution for macOS/iOS-fleets
Puntos en contra
sometimes not very responsive in the remediation of product issues, kinda pricy and feature-wise overloaded for average businesses without advanced requirements
- Sector: Educación superior
- Tamaño de la empresa: 1.001-5.000 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Gold Standard for Apple MDM
Revisado el 7/9/2021
Puntos a favor
Jamf Pro allows my team to manage our fleet for macOS, iPadOS, and iOS devices effectively. It builds on the groundwork laid by Apple, but executes it in a much more useful manner. The tool allows our users to be self-sufficient when it comes to application updates and installations because we are able to present a SelfService application with IT-approved and packaged software. We're able to use JamfPro to conduct audits on logged on users and time frames whe necessary. Enrolling new devices is seamless when paired with Apple School Manager (education) or Apple Business Manager (enterprise) and the Device Enrollment Program (DEP). Cloud hosted is the way to go with any MDM, allowing devices to reach out to the server anywhere from the Internet.
Puntos en contra
The amount of work to deploy and make the product useful is a bit overwhelming. The company is constantly in a process of moving from their legacy Casper platform to the newer JamfPro platform, all while acquiring new components and rebranding them (JamfNow). Applications that were used to interact with the server are being retired, but not all at the same time, so there is a bit of confusion here. Also, I wish there was an easier and less time-consuming way of standing this up, as well as some pre-built tools.
- Sector: Servicios financieros
- Tamaño de la empresa: 5.001-10.000 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 10.0 /10
JAMF is essential for Device Management
Revisado el 24/2/2023
JAMF makes is so easy to manage our Apple devices and keep them secure and compliant. This really...
JAMF makes is so easy to manage our Apple devices and keep them secure and compliant. This really helps us ensure Apple devices can easily integrate in our Microsoft Active Directory Domain.The integration with third party vendors really makes it a pleasure to use this.
Puntos a favor
The overall ease of use makes JAMF really pleasant to work with. We can deploy configurations and compliance policies very easily and this ensures our Apple devices are always secure and compliant.
Puntos en contra
At this point we do not think there is anything JAMF can improve on, they do already have so many great features.
- Sector: Administración educativa
- Tamaño de la empresa: 201-500 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Jamf Pro Use In To Manage School Devices
Revisado el 4/8/2020
One big aspect of JAMF that we love and it is not software related, is their Tech Customer...
One big aspect of JAMF that we love and it is not software related, is their Tech Customer Service.
Over the last 6 or 7 years, we have never had a bad call with JAMF's customer service.
Every time we call their support or chat with them, we receive exceptional support.
Even if we have a big problem, they stay on top of it and follow up until it is resolved.
Puntos a favor
The ease of use for users to have the ability to update or install software, at the click of the button.
We love using Self Service, this allows us to install or update software and drivers without the user needing to bring the device to us. Jamf Pro also gives us control of what gets installed on devices and what settings get pushed automatically. You have the ability to create groups of devices and get as granular as you want with groups.
Puntos en contra
Not really a "Con", but it would be great if the reporting was a little bit easier to get.
You can download several different reports, but I think JAMF still has room for improving their reporting.

- Sector: Educación superior
- Tamaño de la empresa: 1.001-5.000 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Jamf Pro
Revisado el 24/10/2019
The customer service is top notch and they will help you quickly sort things out.
The customer service is top notch and they will help you quickly sort things out.
Puntos a favor
Mobile Device Management is a requirement these days, especially if managing Apple products. Jamf Pro is a comprehensive suite that covers all support. It is accessible to all skill level, from a department director managing tablets to the system administrator writing scripts to manage a fleet of laptops.
Puntos en contra
The interface can be overwhelming to a novice user. Things can quickly become confusing and overlapping services can make troubleshooting the problem complicated.
- Sector: Administración educativa
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Easy iPad Management
Revisado el 22/5/2020
Easy to setup - Easy to use - Intuitive and Extremely Agile
Easy to setup - Easy to use - Intuitive and Extremely Agile
Puntos a favor
Jampf Pro makes it easy for our school to deploy, track, and manage a sustainable fleet of Apple products. Its Self-Service app management catalog makes it easy to install and push out apps based on users and control iOS updates remotely without having to collect and manually update managed devices. Control of the products remains within the IT department and enables high-level security settings to ensure safe usage of the device.
Puntos en contra
I love the Jamf Pro software and wish that it was a more universal device management system that went beyond just Apple products. It is a pain point within or organization to have utilize multiple device management systems due to different hardware.
- Sector: Educación superior
- Tamaño de la empresa: 5.001-10.000 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
World Class Product- Gold Standard for Mac Management
Revisado el 4/8/2020
Extremely please with the product, the features, the support and the cost. I would definitely...
Extremely please with the product, the features, the support and the cost. I would definitely recommend to anyone who was planning to invest in a Mac management tool.
Puntos a favor
When we were evaluating management tools for our environment, we quickly came to the conclusion that there was not a one size fits all solution. Once we realized that, every other institution we contacted asked if we had looked at Jamf yet. Once we started looking at the product, the ease of use, the feature set, and the features that allowed us to customize the end user experience, we knew that this was the only product we could use. Jamf customer support has been great from the initial install, transition to cloud, upgrades and general support questions.
Puntos en contra
Local server upgrades. During the time we had our own on site server, we performed upgrade. Most of the time they went OK, but it was a complicated process with many pitfalls, and seemed, on some occasions, to require a fair amount of pure wizardry. This is was generated most of my support calls with Jamf.
- Sector: Seguros
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
One Stop Shop for Managing all Apple based Devices
Revisado el 22/9/2020
Very satisfied. Coming from a 100% windows experience myself I wasn't sure what to expect, but the...
Very satisfied. Coming from a 100% windows experience myself I wasn't sure what to expect, but the remote Jump Start option (paid for seperately) is worth the $ if you want to get started on time and properly. The only thing is come prepared with questions, as the jumpstart is more of a "This is what a Jamf admin would do" and not "Here let me set this up for you".
Otherwise this checks all the boxes from a compliance, security, and usability perspective and we are very happy to have replaced Intune with Jamf Pro for MacOS.
Puntos a favor
1. The features are very robust, and development announcements are released very frequently
2. Some of the more straight forward features and policies are very easy to implement for even junior admins
3. Cloud based availability enables lean shops with no on-premise capabilities to get started
4. Custom scripting available for the more advanced admins
5. Decent reporting and auditability. Haven't investigated reporting/metrics with 3rd party solutions but simple reachs indicates this is possible or being worked on
Puntos en contra
1. The UX is horrendous, and for someone that doesn't live and breathe the solution it becomes hard to find certain items when I need it
2. Flushing errors can be more intuitive, they did implement auto-rerun on failed policies just recently so hopefully that improves things
- Sector: Tecnología y servicios de la información
- Tamaño de la empresa: 5.001-10.000 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Electronic Management Made Easy
Revisado el 5/5/2022
Jamf has allowed my team and me to raise our level of customer assistance and machine management....
Jamf has allowed my team and me to raise our level of customer assistance and machine management. Since we first integrated it, it has made quick ease of processes and asset management.
Puntos a favor
I like how it allows us to view which machines are in need of updates, what updates crashed, as well as the ability to manage machine inventory. All these features and a clean interface make it easy to navigate.
Puntos en contra
Although this may be centralized to a few issues, at times the synchronization seems to be delayed compared to ServiceNow.
- Sector: Marketing y publicidad
- Tamaño de la empresa: 1.001-5.000 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Great Mac management software
Revisado el 13/12/2018
Overall the experience has been extremely positive and I would definitely recommend Jamf, they are...
Overall the experience has been extremely positive and I would definitely recommend Jamf, they are the best in the business. My only negative would be that they sometimes seem more interested in implementing new features than addressing known issues.
Puntos a favor
Jamf Pro is a very powerful tool with a rich feature set. There is a learning curve but the training available is excellent, providing you are in a region it is available.
We manage a global fleet of Macs and use a hosted cloud instance which allows us to install software, perform updates and just generally manage our Macs no matter where our users are.
The Self Service app gives our users the ability to install software when it suits them or run fixes to known issues without having to contact IT.
Puntos en contra
Support can be a bit slow at times, as we have a hosted instance when we call support we are often told we have to wait for someone from the cloud team to take a look and get back to us. Also since updating to v10 we have had performance issues because of a product issue which could be resolved by throwing more resources at the server but as we do not host it we do not have the control to do that. Apparently the problem has been addressed in the next release.
- Sector: Educación superior
- Tamaño de la empresa: 501-1.000 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Jamf Review
Revisado el 26/8/2020
Jamf is everything I hoped it would be, and much, much more. I always highly recommend it to...
Jamf is everything I hoped it would be, and much, much more. I always highly recommend it to anyone who works with Macs.
Puntos a favor
I love that Jamf handles everything Mac related from pre-stage deployment to pushing updates to reporting. Jamf has simplified everything that I do in my job & I rarely have to touch machines anymore. I love that we were able to implement a system to get machines from pre-stage to named, bound to AD & authenticated with 802.1x in a matter or 2 minutes, that is my absolute favorite thing as even doing it by manually I had issue - but I don't anymore.
Puntos en contra
There is nothing I don't like, a couple of features I'd love to see implemented but Jamf continues to listen to their customers & update features all the time. We did have a bit of a time getting it to work in our environment with the restrictions on our network & the fact we cannot sync with LDAP, but we figured it out during training & it was no fault of Jamf.
- Sector: Relaciones gubernamentales
- Tamaño de la empresa: 10.000+ empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Jamf Pro
Revisado el 29/9/2022
Long time customer, love the product.
Long time customer, love the product.
Puntos a favor
Mac people supporting Mac people. Purpose built for Apple admins.
Puntos en contra
FedRAMP certification would be amazing. Otherwise a customizable login banner for Jamf Pro (cloud)would satisfy one gov control that audit looks for.
- Sector: Alimentación y bebidas
- Tamaño de la empresa: 10.000+ empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Modern Management for MAC
Revisado el 1/12/2022
Easy to use and easy to deploy software enroll mac books
Easy to use and easy to deploy software enroll mac books
Puntos a favor
easy to use and easy to deploy software enroll mac books
Puntos en contra
full control is not available. like remote management of mac. wipe and clean of device is not available
- Sector: Marketing y publicidad
- Tamaño de la empresa: 1.001-5.000 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
A partner and software and training that gives my staff super powers.
Revisado el 25/10/2018
We are able to secure, provision, manage and support Mac users 24/7 and around the globe with this...
We are able to secure, provision, manage and support Mac users 24/7 and around the globe with this tool. We estimate we save 15 technicians and 8 full time support engineers and can use that funding and time to take on projects the business needs rather than manually managing our infrastructure and application suite.
This is a massive difference in ability and why I feel JAMF gives my staff super powers to do more with less and raise the quality of our support all the while.
Puntos a favor
Jamf Pro is so powerful and simple and focused on letting us succeed, it's in a class of its own.
We've been in production for 6 years with major staff turnover and this company has continued to support us despite many chances where we might have dropped the ball. Professional services, quality of the code and stability of the platform are major factors that have made it successful in our specific challenging environment.
Puntos en contra
There is no downside we have faced. Release cycle is faster than we need, training and communications are above par for SAAS and functionality and value makes it a must renew each time we renew and re-evaluate MDM solutions.