Opiniones de Assignar
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Opiniones de 70
- Sector: Construcción
- Tamaño de la empresa: 2-10 empleados
- Software usado Mensualmente durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 6.0 /10
es una plataforma de gestion en la nube que ofrece ayuda a las empresas de construccion
Revisado el 9/9/2023
Puntos a favor
eficiencia, organizacion y simplificacion de procesos
Puntos en contra
la falta de actualizaciones y mejora continua
- Sector: Consultoría de gestión
- Tamaño de la empresa: Trabajador autónomo
- Software usado Semanalmente durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 7.0 /10
Compliance Management in one basket
Revisado el 7/5/2021
Amalgamating personnel, plant and equipment records into one manageable system. Allows the Workshop...
Amalgamating personnel, plant and equipment records into one manageable system. Allows the Workshop Team to schedule their weeks out more effectively as they have better insight into plant and equipment servicing and compliance requirements. Job creation is faster too, allowing jobs to be scheduled more efficiently.
Puntos a favor
The compliance management is the key feature that has been the most beneficial for the client I set Assignar up with. It makes managing plant and personnel compliance very easy. It allows all associated plant documents (along with scans and images) and service to be easily accessed in the field by our workers if their client requests to see more information. The same goes for worker's qualifications and licences. It keep them all in the one place, easily accessed from an app. The digital forms have also been adopted quickly and saves time on site, not dealing with paper records. Underground asset management and safety is key in this client's industry, so allowing Dial Before you Dig drawings to be uploaded directly to a job saves alot of time printing out the plans, or even if you weren't printing them you'd still need to take a long time going through all the emails each Utility Company sends through. So it also acts well as a document repository for project specific documents. This saves fieldworkers needing to access the other cloud platforms (e.g. Sharepoint) - it's all accessible in Assignar.
Puntos en contra
There is a decent learning curve when learning how to set up the program. The support and training was delivered very well though. I do think though that a business would still need someone 'driving' this platform on a regular basis. It's not a set and forget system for a small operator. Like most online systems, it only works as well as the data that is put into in and who is looking after and monitoring that data.
- Sector: Servicios medioambientales
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Great support
Revisado el 13/12/2023
Really great support and onboarding process, good staged approach and still learning new things...
Really great support and onboarding process, good staged approach and still learning new things about it
Puntos a favor
Wide range of capabilities, highly customisable. Support centre always responds quickly and is super helpful, and aims to solve any issues quickly, raising to other levels or parts of the business if they need to. Really like the Insights feature and the ability for an admin user to create and play around with that.
Puntos en contra
Mobile apps sometimes glitch out, whether related to mobile reception or form completion. Probably an ongoing issue with any apps or technology.
I would like to have push notifications for certain aspects on the app, maybe a Dashboard user profile so notifications like Service updates or Document notifications can be sent to phones as well
Alternativas consideradas
AroFloRazones para elegir Assignar
Scheduling and resource tracking capabilitiesSoftware anterior
Safety Champion- Sector: Construcción
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 0.0 /10
DON'T WASTE YOUR MONEY
Revisado el 10/7/2024
So disappointed. The only thing they could do without begging for support was send an email with...
So disappointed. The only thing they could do without begging for support was send an email with the auto renewal that if I didn't respond to by a certain date would have to pay another $27500 for the year. When I emailed back DO NOT AUTO RENEW WE WILL NOT RESIGN I received an email stating That's not good we will get someone in touch with you to sort this out but never heard from anyone again. We have switch to Dashpivot/Sitemate and even thought all apps have technical glitches it's 99% less then Assignar and the support if awesome, cost is much less and the men find it so easy to use.
Puntos a favor
Machine maintenance and prestart were easy to use but there were no reminders for services etc we had to manually enter all hours to make this happen but I much less for a workshop program
Puntos en contra
Everything
No free trial, had to sign up full amount
Timesheets had too many issues to list. Constant complaints daily from employees
So many glitches in the app on everything and the complaints were from tech savvy employees
Not being able to see sight plans or any paperwork from app on site
Once annual fee was paid we never got the support promised
Could create the forms we needed such as SMWS but have switched to another program and have made all our own forms that can be edited and filled in onsite and everyone has access to at a 3rd of the price
- Sector: Construcción
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Great Product
Revisado el 27/4/2023
We have come a long way as a company since the time we started with Assigner, back 3 years ago. At...
We have come a long way as a company since the time we started with Assigner, back 3 years ago. At the start we were not using the Product to its Full Potential. Now 12mnths in we have made our day-to-day processes faster to action, tasks completed in a timely manner, Compliance is at a higher standard.
Puntos a favor
How quickly the response to changes that are made in the System. Great Customer Service when needing Support. User Friendly, able to adapt to our Companys Needs.
Puntos en contra
Filtering could be a bit more improved.
Respuesta de Assignar
Thanks for taking the time to submit a review Michael - we really appreciate your feedback!
- Sector: Construcción
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 7.0 /10
Great Support
Revisado el 4/7/2023
overall, the system is good but it would be good if there was better way of getting areas developed...
overall, the system is good but it would be good if there was better way of getting areas developed and customized. the suggestion section is good but sometimes it feels like things people are voting for don't seem to get taken onboard. the support from the team is great and can not be faulted.
Puntos a favor
The scheduling future is great, the ongoing support from [sensitive content hidden], [sensitive content hidden] and the team is great
Puntos en contra
some areas don't not have a great flow and some changes don't seem practical.It would be great if loose dockets could be linked manually to a order in the same fashion as a form can be manually linked. Also some data is locked and can not be changed if a error has been made like there is no way to change a orders client/project if has been created in error.
- Sector: Construcción
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Assignar Review
Revisado el 22/6/2023
Excellent support/customer service which is complimentary.
Excellent support/customer service which is complimentary.
Puntos a favor
Ease of use (user friendly) used daily for recording timesheets, reminders, service records, communication via office to Employee is a great way to communicate.
Puntos en contra
A feature which would be ideal is when messages are sent that we can attach documents to these messages.
- Sector: Servicios medioambientales
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Excellent Customer Service
Revisado el 26/6/2023
We save a lot of time by having plant and employee information so readily available. Our CSM...
We save a lot of time by having plant and employee information so readily available. Our CSM [sensitive content hidden] is fantastic, she is quick to help and has many helpful suggestions on ways we can use Assignar.
Puntos a favor
Assignar makes its easy to share job information to fieldworkers and schedule work. Managing plant and fieldworker compliance is also straightforward and efficient.
Puntos en contra
The only thing that was difficult was implementing it at the beginning as we had never used anything like this before. Once the fieldworkers were used to it then it became a lot easier.
- Sector: Maquinaria
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Highly Recommend
Revisado el 24/5/2023
Puntos a favor
Overall asset management program that is easy to use and provides all the tools required for the critical day to day operations of a heavy machinery business.
Puntos en contra
Nil. We are extremely happy with all the features and functions that we are utilising.
- Sector: Telecomunicaciones
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Feedback on ASSIGNARs W.A. - [sensitive content hidden]
Revisado el 12/6/2023
The local support from ASSIGNAR has been brilliant. Works with us to find solutions, provides...
The local support from ASSIGNAR has been brilliant. Works with us to find solutions, provides coaching, accommodating with meetings and timelines. Not a tick and flick as per many other Service Providers.
Puntos a favor
Covers all bases with scheduling, compliance, reports on a daily, weekly, monthly basis. It also has the capability to be adapted to suit the Clients specific needs / tweaks.
Puntos en contra
The GANNT functionality and view is not an easy platform to work with, to have more of a Microsoft Project view would be beneficial as a PM
- Sector: Construcción
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
Awesome team to work with and very responsive
Revisado el 1/8/2018
Puntos a favor
The product is very current and in turn makes it user friendly. It can be hard when it comes to implementing new systems into an established team, Assignar allows a friction free process for any kind of team member.
- Sector: Construcción
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 7.0 /10
Review
Revisado el 22/5/2023
Having the ability to have access to documents onsite without printing thousands of paper documents.
Having the ability to have access to documents onsite without printing thousands of paper documents.
Puntos a favor
App friendly and quick way to ensure Sites have access to documents in real time, tracking timesheets for payroll. Tracking the expiry dates of compliance and licenses is easy.
Puntos en contra
Workshop/Company Tool tracking, scheduling employees for "one offs" and the ability to be flexible with the start finish times without creating and order.
- Sector: Construcción
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 7.0 /10
Easy to use...mostly
Revisado el 14/3/2023
Overall experience as an administrator is good, it has reduced our 'paper' workload by utilising...
Overall experience as an administrator is good, it has reduced our 'paper' workload by utilising the dockets and timesheets feature as well as using Insights for reporting has reduced the amount of man hours to calculate some business figures and the future potential of integration with Xero for our payroll and accounting is promising.
Puntos a favor
Generally easy to use, allows management to communicate jobs with staff and also vice versa staff to communicate issues in the field. We get dockets in real time once completed and our CSM is onto any issues we have instantly via email and also in our regular zoom meetings.
Puntos en contra
The app. With minor improvements for the fieldworker but major improvements are required from a administrators point where it is near impossible to schedule works and make use of Assignars resources from an app.
Respuesta de Assignar
Hi Nathan! We're constantly looking for ways to make our Fieldworker App easier to use. Happy to share that we'll be releasing the ability to update your schedule on the Fieldworker App soon! Thank you so much for your feedback.
- Sector: Construcción
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 7.0 /10
Very Happy
Revisado el 18/8/2023
Ive only been using it for a few months but so far I'm liking its capabilities.
Ive only been using it for a few months but so far I'm liking its capabilities.
Puntos a favor
I like that its very user friendly and makes my job easier.
Puntos en contra
There was a function that we used frequently, and it was taken away without warning.
Respuesta de Assignar
Hi Shanara,
Thanks for your honest feedback - we really appreciate it.
Looking forward to getting you and the rest of the team at Lindores utilising Assignar to its full potential.
Kind regards,
Emma
- Sector: Minería y metalurgia
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
a
Revisado el 17/5/2023
Good
Good
Puntos a favor
Easy process and job tracking and transparency
Puntos en contra
Integrating with accounting software (xero)
- Sector: Construcción
- Tamaño de la empresa: 201-500 empleados
- Software usado Semanalmente durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 7.0 /10
New to Assignar
Revisado el 2/5/2023
It's a great system for the business but for my job, it's very complex unless I was to spend hours...
It's a great system for the business but for my job, it's very complex unless I was to spend hours to completely understand how it works.
Puntos a favor
It's very easy to use, when you know how - which can take time.
Puntos en contra
It's not easy finding information unless you know the system well. Simple information is often buried under layer and layers of tabs and headings when it should be easy to find
Respuesta de Assignar
Thanks for taking the time to submit a review Crystal - we really appreciate your feedback!
- Sector: Construcción
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
review
Revisado el 27/4/2023
Very good
Very good
Puntos a favor
Being able to allocate machines to staff and the correct paperwork to the jobs
Puntos en contra
Invoicing would be good to invoice from the digital dockets and have it flow through to xero
Respuesta de Assignar
Thanks for taking the time to submit a review Rebecca - we really appreciate your feedback!
- Sector: Ingeniería industrial o mecánica
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Assignar review
Revisado el 25/10/2022
Assignar has made my job so much easier. We operated off excel spreadsheets with everything before...
Assignar has made my job so much easier. We operated off excel spreadsheets with everything before Assignar. Now we are flagged with all expiries etc & are unable to allocate employees & assets if there are any issues. A click of the mouse in comparison to 100 phone calls is so much better. Clear vision on the app for all.
Puntos a favor
It was a great improvement from a whiteboard. The ease of communicating with all our team was a big difference. My phone stopped ringing as employees were able to have clear vision of their allocations & teams.
Puntos en contra
The transition from old to new was hard. Getting a clear picture from assignar as to where everyone was on one page was hard from a planners point of view. I was use to looking at 1 day to a page spreadsheet. This method made it a lot simpler to shuffle men from site to site. I still use this method, then transfer the allocations into assignar.
Respuesta de Assignar
Hi Justin! Thanks for your detailed review. We're thrilled to hear that our platform is making your job easier!
We know that the transition from a whiteboard to a technology-based system isn't always easy, but your story shows that it's definitely worth it in the end.
We appreciate your comments and will make sure to share them with the team!
- Sector: Empleo y contratación
- Tamaño de la empresa: 201-500 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Great product for our business
Revisado el 2/11/2022
Puntos a favor
Assignar provides us with a great platform to run our business and gives us all the information we need to make informed decisions.
Puntos en contra
Setting up new employees can take some time but once they are set up Assignar makes it very easy to manage them
Alternativas consideradas
JobAdderRespuesta de Assignar
Hi Mark! Thanks so much for your glowing review. We strive to provide the best platform for our clients, so it's incredible to hear that your team has been having such a positive experience with Assignar.
We appreciate you taking the time to give us feedback!
- Sector: Fabricación de productos eléctricos/electrónicos
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Great Product
Revisado el 16/12/2019
We have solved a lot of our timesheet issues, we continually adapting to the scheduler and now we...
We have solved a lot of our timesheet issues, we continually adapting to the scheduler and now we are beginning to adapt the program to our safety needs. Win Win!
Puntos a favor
I like software because it has many functions that help our time management, payroll, and safety needs. The software does so much more then first expected. There is a lot of deep level stuff that we are continually rolling out throughout the time have been using it. We've been able to adapt more and more to help save time, energy and money for our company. Their customer assistance is really like no other I've seen. All of them are great and have a lot of knowledge of Assignar capabilities. But I'd like to give a shout out to [SENSITIVE CONTENT HIDDEN]! She has been of great assistance in our transition and continues to give great support. She's quick to respond has great knowledge and is kind, courteous and will to help with all our needs! Shes the reason we stuck with the program till we had fuller knowledge in allowing the software to shine.
Puntos en contra
Its not a really negative, but it just takes time to unpack everything. There is so much and it takes time to figure it out.
- Sector: Construcción
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 0.0 /10
Misleading Sales Pitch - Zero Delivery
Revisado el 11/8/2022
Expensive mistake - very disappointing. This is not a honorable business - say all the right things...
Expensive mistake - very disappointing. This is not a honorable business - say all the right things but deliver nothing and then refuse to refund.
Puntos a favor
Nothing - never been able to implement - false promises during sales process have never been met.
Puntos en contra
All of it - it didnt do what they promised - they never mentioned that SMS did not work in NZ which was a key part of our decision making process. Everything that was easy during sales was all of a sudden very hard or not possible once the money was paid.
- Sector: Fabricación de productos eléctricos/electrónicos
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 0.0 /10
Do not trust Assignar
Revisado el 27/1/2022
Everything seemed great and seamless until Assignar did not meet our original request, integrating...
Everything seemed great and seamless until Assignar did not meet our original request, integrating with our accounting software. They led us to believe they could seamlessly integrate, but as we got further into our experience with them their promises fell short. Assignar never successfully integrated with our accounting software (our #1 request) and then blamed their unmet promises on us. Terrible customer support and lack of ownership for their wrong doings and oversight. I do not recommend this company. They refuse to give us any refund even though they did not give us a product we could successfully use or implement into our company processes.
Puntos a favor
Unfortunately, with how they handled our business, there is nothing we like most.
Puntos en contra
Please see my overall experience below.
Respuesta de Assignar
Hi Jillian,
Thank you for taking the time to share your review. At Assignar, we take pride in delivering excellent customer support and driving productivity for our customers, which is why we are disheartened to hear about your experience. We will use your feedback to continue to improve our customer service efforts in the future. We welcome the opportunity to continue this conversation offline if you would like to chat further.
Regards,
The Assignar Team
- Sector: Construcción
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Assignar has been such a time saving software for our company!
Revisado el 8/4/2020
Having Assignar has saved so much time (and money) as everything is live and updated immediately...
Having Assignar has saved so much time (and money) as everything is live and updated immediately into the fieldworker app.
Puntos a favor
The best part about having Assignar is being able to work from anywhere! Especially in the current times of Covid-19 it has been a life saver for us being able to work from home. I love using the scheduler feature and the Assignar help was awesome with giving some training to get used to using it.
Puntos en contra
We found the move from our old software fairly smooth. It did take a while for our operators to get used to working from an app on their phone but with the help, support and training from Assignar it was made much easier.
- Sector: Tecnología y servicios de la información
- Tamaño de la empresa: 201-500 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Real time coordination platform
Revisado el 20/11/2022
Puntos a favor
Assignar makes it possible for us to stay coordinated with othe team members during our operations.
Puntos en contra
Push notifications of Assignar should be improved with better features.
Respuesta de Assignar
Hi Metin!
We're thrilled to have received 5-stars across the board from you. One of the many advantages of the Assignar platform is for users to stay connected to their team during their operations, so we love to hear that you're seeing such a positive impact on your business in that regard.
We appreciate your suggestions regarding our push notifications and we'll make sure to share your comments with the team!
Thanks for being a loyal customer.
- Sector: Ingeniería civil
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 8.0 /10
Thorough system
Revisado el 3/8/2022
Puntos a favor
I like it’s availability on mobile phones for workers to access information. It’s relatively user friendly and very thorough
Puntos en contra
The updates keep changing how to use it.