Opiniones de Infoplus

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Opiniones de 115
- Sector: Comercio minorista
- Tamaño de la empresa: 201-500 empleados
- Software usado Mensualmente durante Prueba gratis
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 7.0 /10
Infoplus Definitely Gets The Job Done
Revisado el 31/3/2023
Puntos a favor
Very intuitive portal on the 3PL and the client side. Quick to implement. Reliable. Smooth. Scalable in terms of order volume/clients.
Puntos en contra
Limited customization abilities. All the table stakes requirements for a WMS are there, but if you want to custom build enhancements it'll either be limited and/or costly.
- Sector: Comercio minorista
- Tamaño de la empresa: 501-1.000 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Great Value Software for your operation
Revisado el 23/3/2023
Puntos a favor
The product is relatively easy to use and also get implemented. For instance we implemented at the start of 2020 had a very tight timeline & then with Covid restrictions on travel and the overall impact on businesses we were able to get set up in a new location within 45 days with very little support.
Puntos en contra
Reporting functions would be nice to have a standard pack of reports that are generally adopted in most fulfillment, distribution center settings. While most reports can be created with relative ease, having prebuilt standard reports with the ability to customize or as you can currently add your own reporting would be a major + to the product.
Respuesta de Infoplus
Hi Timothy,
Thank you for the review! We completely agree with you and have plans to not only have canned reports available in the future, but we're integrating some very cool BI and analytics tools to take reporting to the next level. Keep an eye on our product update emails over the coming months / year to stay on top of it. Thanks again for the feedback!
- Sector: Logística y cadena de suministro
- Tamaño de la empresa: 1.001-5.000 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 0.0 /10
Waste of money and time
Revisado el 4/4/2023
Worst ever
Worst ever
Puntos a favor
Absolutely nothing. This system is not meant for warehouse management.
Puntos en contra
That unfortunately it was the only option we had at work.
- Sector: Salud, bienestar y deporte
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 8.0 /10
InfoPlus Review by Robin Geoghegan
Revisado el 23/3/2023
It's about an 8 out of 10. It will be higher if you can fix your order processing issues when...
It's about an 8 out of 10. It will be higher if you can fix your order processing issues when InfoPlus is undergoing maintenance or updates.
Puntos a favor
I appreciate the number of options for shipping in order to keep costs down for our small business.
Puntos en contra
Our orders are getting "stuck" between WooCommerce and InfoPlus and not flowing in to InfoPlus whenever InfoPlus does an update or has maintenance. InfoPlus needs to find a better way to cache orders flowing in so that once updates or maintenance are complete, orders flow in. My team is having to manually fix this every time InfoPlus has an update or maintenance. Extremely frustrating.
Respuesta de Infoplus
Hi Robin,
Thank you so much for the feedback! We completely agree with you in regards to caching orders while we're in our short period of down time for maintenance. I will make sure this is on our product roadmap if it isn't already there!
Just as an FYI, you can sign up for email/text alerts at status.infopluscommerce.com as we always push out alerts the day of and right before we go down for maintenance, this might help you stay on top of those better until we can systematically address the issue. Thank you again for the feedback!
- Sector: Automoción
- Tamaño de la empresa: 1.001-5.000 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 7.0 /10
my experiance with infopuls
Revisado el 30/3/2023
Jack Cooper is the first company i have worked for to use infoplus. I have found implicating it...
Jack Cooper is the first company i have worked for to use infoplus. I have found implicating it into my work regimen very useful and have heard talks of the company expanding its use to other departments and look forward to being part of the transformation and process. I also will most likely suggest infoplus to other companies if I feel it would be beneficial to their services.
Puntos a favor
some of the things I like most about infoplus is its simplicity. the formats are easy to follow and truly prevent me from making mistakes.
Puntos en contra
I'd have to say there isn't much I don't like about infoplus. the only con i can really think of is the out of country label process. we don't have many of those, so it really isn't that bothersome.
- Sector: Comercio minorista
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
InfoPlus is what we needed and able to be customized for further needs
Revisado el 23/3/2023
Good stuff over all. Infoplus has been what we need for so many parts of our fulfillment operation...
Good stuff over all. Infoplus has been what we need for so many parts of our fulfillment operation and has come through when we needed it.
Puntos a favor
The scripts we are able to make have been game changing for us. It is simple to use as well!
Puntos en contra
The processing time and app. When we have heavy days with orders, it feels like the system can't keep up so we are trying to sort orders and it takes forever for us to just get to where we can work them. The app has always had issues. It normally works find but again, the processing can't keep up with how fast we want to pick at times which hurts our efficiencies.
Respuesta de Infoplus
Hi Zac,
Thank you for the review! You'll be glad to know that we have been hard at work addressing the speed and processing issues you brought up. Over the next couple of weeks we will be incrementally rolling out some infrastructure and database changes that will mitigate performance issues in times of high demand. This will be an ongoing theme as there will always be ways to optimize our performance :) glad you're happy with our services!!
- Sector: Salud, bienestar y deporte
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Good software!
Revisado el 28/3/2023
Puntos a favor
relatively easy to use and i can manage the impt features by myself
Puntos en contra
UI could be improved inventory hard to see all in one placeshould give quotes when creating shipping labels so you don't have to create the order> wait for account rep to give quote > approve -- extra workthere's a lot that i don't use because it's not super intuitive
Respuesta de Infoplus
Hi Stephanie,
Thank you for the feedback! I would look to point out that there is the ability to "Lookup Parcel Rates" and even rate shop automatically via the action menu of the order table. Hope this helps! Thanks again for the review.
- Sector: Ropa y moda
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Great Warehouse Management Tool
Revisado el 24/3/2023
We use it as an intermediary between our warehouse and us. It is absolutely amazing! Easy to work...
We use it as an intermediary between our warehouse and us. It is absolutely amazing! Easy to work with.
Puntos a favor
It is so easy to track, manage, and fulfill wholesale and e-commerce orders.
Puntos en contra
It is sometimes prolonged and hard to work on. Once an order is processed, there is no way for the user to make changes to the order.
Respuesta de Infoplus
Hi Maria,
Thanks for you feedback! I did want to let you know that there is a way to edit orders once it's processed, although I agree it's not super intuitive! To do this, you must use the "edit processed orders" function of the action menu (not the typical edit button). This will allow you to edit anything about the order, other than line items and quantity (since it's already processed). Hope this helps and thank you again for the review!
- Sector: Bienes de consumo
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 8.0 /10
Food52 - Andres Carrion - Info Plus review
Revisado el 31/3/2023
Obsolete inventory, zone shipping, forecasting
Obsolete inventory, zone shipping, forecasting
Puntos a favor
It's overall very easy to use. There are many options to customize reports, and there is a lot of visibility.
Puntos en contra
It would be great to see a dashboard for orders — how many shipped in a period (day, month, quarter, etc.)? What states are the orders shipping to? What items on orders are running low on stock?
Respuesta de Infoplus
Hi Andres,
Your dashboard request is something that is currently available within the home screen of Infoplus. You can create "metrics" using smart filters on your data table, I've linked a knowledge base article that should be helpful to you.
https://www.infopluscommerce.com/knowledge-base/customize-your-dashboard
- Sector: Bienes de consumo
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
My journey with Infoplus
Revisado el 23/3/2023
I've used the software for more than 3 years now. I haven't used many other similar systems and at...
I've used the software for more than 3 years now. I haven't used many other similar systems and at this time wouldn't think about it either.
Puntos a favor
The system itself once up and running just works. There is NEVER any downtime and it simply performs exactly how it's advertised.
Puntos en contra
Sometimes the search features make it difficult to find orders. Not often, but when it does it's a pain.
Respuesta de Infoplus
Thank you for the review, Christopher! You'll be happy to know that we are currently addressing the cloud search feature so that it works across all tables regardless of what is being searched! This update should roll out in the next couple of weeks.
- Sector: Dispositivos médicos
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Good but with some frustrations
Revisado el 3/4/2023
It has integrated pretty well with Netsuite.
It has integrated pretty well with Netsuite.
Puntos a favor
It is pretty straight forward and was easy to get my team to use it daily.
Puntos en contra
Infoplus is was the platform our 3PL uses for warehouse management. They have multiple customers. The biggest frustration I have run into is that they cannot use certain critical settings for our account without affecting their other customers - i.e. adding the same item twice on an order. This would be a huge improvement.
Respuesta de Infoplus
Hi Tyler,
Thanks for your review. I'd like to point out that it is possible to allow duplicate line items on an order more than and that is per "line of business" setting. I would advise reaching out to your 3PL for more information!
- Sector: Salud, bienestar y deporte
- Tamaño de la empresa: 501-1.000 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Superhero
Revisado el 10/4/2023
Working outbound and inbound
Working outbound and inbound
Puntos a favor
The site was fast and organized and detailed
Puntos en contra
Internet connection caused it to lag but it’s all good
- Sector: Ropa y moda
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 5.0 /10
Infoplus review
Revisado el 3/4/2023
Puntos a favor
I like that I can look up my orders effectively and cancel the order if need be.
Puntos en contra
I don't like that sometimes my order will say fulfillable when it actually is not able to be fulfilled.
Respuesta de Infoplus
Hi Eliza,
Thanks for the review! The "fulfillabilty" column details whether or not an order is fulfillable at that moment in time, not taking any other orders into account. I imagine what is happening is that other orders are being allocated before or at the same time, and the allocation of those orders then makes your current order not fulfillable.
- Sector: Almacenamiento
- Tamaño de la empresa: 201-500 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Pros n Cons
Revisado el 5/4/2023
Puntos a favor
Good UIEasy to Use Easy to understand and communicate
Puntos en contra
Colour are not good that are usedSometimes slow
- Sector: Almacenamiento
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 6.0 /10
eCommerce Fulfillment Perspecitve
Revisado el 15/2/2023
The main parts of our system that we are solving are order and inventory management. The warehouse...
The main parts of our system that we are solving are order and inventory management. The warehouse layout is built in the system for storage, and Infoplus allows order batching and wave picking to increase our order throughput.
Puntos a favor
Infoplus is a good-looking software with a solid core set of features. The table management and navigation are simple to use, allowing for easy filtering to the information needed. The Javascript features on many functions help us customize the product to our needs and let us build out our business rules and make custom reports easily.
Puntos en contra
Even though Infoplus has a lot of features, they are missing some depth for scalability. The software seems like it was built for companies with a couple lines of business since the tools and modules do not scale well in their current state. Infoplus also does not allow for backend database access, say like an Oracle database, so doing functions with a lot of records is much slower, which is another issue of scalability.
- Sector: Almacenamiento
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Comprehensive WMS Sysyem
Revisado el 28/3/2023
Puntos a favor
Product is seamless to use as a customer, has the power and range to execute desired tasks
Puntos en contra
Nothing stands out as needing improvement for the uses we have for the product
- Sector: Almacenamiento
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 7.0 /10
Bugs x Malfunctions
Revisado el 23/3/2023
Infoplus is necessary and convenient. Its very good for tracking and cycling inventory.
Infoplus is necessary and convenient. Its very good for tracking and cycling inventory.
Puntos a favor
I love the ease and convenience of Infoplus. It's straight forward and functional.
Puntos en contra
Sometimes the inventory counts are off, the functions to run fulfillment are tough to use if orders aren't separate.
- Sector: Almacenamiento
- Tamaño de la empresa: 201-500 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 6.0 /10
Infoplus Review zach
Revisado el 23/3/2023
I use it everyday and have grown pretty accustomed to it , customer support is good
I use it everyday and have grown pretty accustomed to it , customer support is good
Puntos a favor
It has good good bones, to customize what you need for your warehouse
Puntos en contra
I think its hard to keep track of rates or production for individual team members
Respuesta de Infoplus
Thank you for the feedback, Zachary! You'll be happy to know we have some big plans for labor management and KPI reporting :) stay tuned to our product updates and we will eventually get those out!
- Sector: Almacenamiento
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 5.0 /10
operation review.
Revisado el 4/4/2023
Puntos a favor
tracing features are great. Making reports are great too.
Puntos en contra
Mobile app has could be better. Could use more automation when it comes to label linking.System speeds are an issue as well at times.
- Sector: Marketing y publicidad
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
CSR User
Revisado el 23/3/2023
Puntos a favor
I enjoy the customer service from tech support whenever an issue arises
Puntos en contra
I honestly do not have any issues with Infoplus. Everything works just fine
- Sector: Transporte/transporte en camión/ferrocarril
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Pros & Cons
Revisado el 23/3/2023
We use infoplus for All the operation in our company like creating order, shipping order and...
We use infoplus for All the operation in our company like creating order, shipping order and receiving and inventory.
Puntos a favor
User interface is great. It is easy to use.
Puntos en contra
Some time it gets freeze and gives some receipt errors.
- Sector: Logística y cadena de suministro
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 10.0 /10
Infoplus rocks!
Revisado el 28/3/2023
Puntos a favor
Vendors have the capacity to put in their orders and scan the paperwork. Saves a lot of time and very efficient. Makes work a lot simpler
Puntos en contra
it used to be really slow to pull up all reports but that got better.
- Sector: Logística y cadena de suministro
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Absolutely USer Friendly
Revisado el 4/4/2023
So far, so good. We could not be happier with our partner software
So far, so good. We could not be happier with our partner software
Puntos a favor
The easy to navigate dashboards take just a few mouse clicks to get to where you need to be. The reporting is spot on and the help functions make things very clear.
Puntos en contra
Nothing needs to be addressed at this point.
- Sector: Transporte/transporte en camión/ferrocarril
- Tamaño de la empresa: 201-500 empleados
- Software usado Mensualmente durante Más de un año
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Very Powerful Inventory management tool
Revisado el 23/3/2023
Puntos a favor
The customizability is absolutely fantastic, Customer Support assistance from InfoPlus to get the desired results were also excellent in understanding what we're looking for, and giving more than one possible solution where possible.
Puntos en contra
User friendliness on using the system could be a bit better, and the site lags sometimes, likely due to the volume of data being fetched for each table.
- Sector: Comercio minorista
- Tamaño de la empresa: Trabajador autónomo
- Software usado Mensualmente durante Más de un año
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 10.0 /10
Great
Revisado el 23/3/2023
Puntos a favor
Easy to use for inventory management and creating orders for the warehouse team to process.
Puntos en contra
Ability to bookmark features that I use on a regular basis.
Respuesta de Infoplus
Hi Mindi,
Thank you for the feedback! I'm happy to share that we do have homepage features that allow you to essentially book mark pages and records in the system. Check out this article to learn more! Thanks again for the review and don't hesitate to reach out to support with questions!
https://www.infopluscommerce.com/knowledge-base/customize-your-dashboard