Opiniones de Homebase
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Opiniones de 1059
- Sector: Energías renovables y medio ambiente
- Tamaño de la empresa: 5.001-10.000 empleados
- Software usado Semanalmente durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Solución de ahorro de tiempo para la gestión de la fuerza laboral por hora
Revisado el 17/4/2023
Después de haber probado otras alternativas, encontré que Homebase se destaca en términos de...
Después de haber probado otras alternativas, encontré que Homebase se destaca en términos de facilidad de uso y conjunto de funciones.
Puntos a favor
Homebase ha cambiado las reglas del juego para mi pequeña empresa. La función de programación de empleados es intuitiva y fácil de usar, lo que me ahorra incontables horas cada mes.
Puntos en contra
El precio podría ser más flexible, ya que las empresas más pequeñas pueden encontrarlo un poco costoso.
- Sector: Recursos Humanos
- Tamaño de la empresa: 1.001-5.000 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Excelente app para tu día a día
Revisado el 20/12/2022
Utilizo Homebase diariamente, ya que esta herramienta me proporciona poder planificar a mi personal...
Utilizo Homebase diariamente, ya que esta herramienta me proporciona poder planificar a mi personal de manera rápida y sencilla, automatizando y agilizando el seguimiento que tenemos con nuestros empleados.Esta app la utilizan también los trabajadores para que puedan dejar registrado sus horarios y las horas realizadas mensualmente, para poder gestionar después sus nóminas.
Puntos a favor
Lo que más me gustas de Homebase, es como me agiliza mi trabajo con la planificación del personal de mi empresa. Esta app proporciona tanto calendarios de equipos, como previsiones de presupuesto.
Puntos en contra
Realmente, me gusta todo de esta app, por añadir una desventaja, sería que tiene un coste por su servicio, pero es bastante asequible en comparación con otras app que gestionan las mismas funciones.
- Sector: Servicios para el consumidor
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Excelente Programa!!!
Revisado el 21/2/2021
Puntos a favor
Este programa es excelente, lo recomiendo sin duda!!!
Puntos en contra
Es un programa de mucha importancia para el manejo y desarrollo de pequeños negocios
- Sector: Relaciones públicas y comunicaciones
- Tamaño de la empresa: 51-200 empleados
- Software usado Semanalmente durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 9.0 /10
Buena planificación del personal y sus timings
Revisado el 30/3/2023
Puntos a favor
Buena comunicación entre empleados y la empresa
Puntos en contra
No encuentro puntos negativos a destacar
- Sector: Alimentación y bebidas
- Tamaño de la empresa: 11-50 empleados
- Software usado Semanalmente durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Probabilidad de recomendación 9.0 /10
Excellent Scheduling Software for Restaurants/Bars
Revisado el 16/5/2022
This is great way to track hospitality staff for clocking in and out, as well as recording some key...
This is great way to track hospitality staff for clocking in and out, as well as recording some key data for payroll processing even if you do payroll outside of Homebase.
Puntos a favor
This makes scheduling our bar staff extremely easy and helps to track other payroll accounting data like start dates, hours, etc. It also helps to communicate with staff and provides a good source of applicants from a tailored database of hospitality industry applicants.
Puntos en contra
It could have more features for team communication and collaboration. The dashboard navigation is pretty straightforward but could be improved.
- Sector: Alimentación y bebidas
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
10 years and still my favorite
Revisado el 31/1/2024
Puntos a favor
i've been using homebase for at least 10 years, and it is the very best. it's so very user-friendly, and the features are top-notch. i'm a huge fan.
Puntos en contra
there's nothing i dislike about homebase, and if i did, they listen to their clients and add/improve features regularly.
- Sector: Entretenimiento
- Tamaño de la empresa: 201-500 empleados
- Software usado Semanalmente durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Homebase is a Great Option for Scheduling Employees
Revisado el 19/10/2024
Homebase has been a great scheduling app and is compatible from my iphone for on deman scheduling....
Homebase has been a great scheduling app and is compatible from my iphone for on deman scheduling. Working full time along with a few part time jobs, seamless scheduling is important and Homebase is perfect for my needs.
Puntos a favor
One of the features I like most about Homebase is the ease of scheduling feature. I can pick up shifts, swapping shifts, and track myhours. As a part time worker who also works full time at another company, seamless scheduling is a critical feature.
Puntos en contra
Because my part time company requires sign in and sign out sheets, the time clock feature isn't a feature I use but it pops up everytime. It is likely a feature I do not know how to change settings for.
- Sector: Servicios financieros
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 0.0 /10
I've never seen so many bugs....
Revisado el 27/4/2020
Bad,bad,bad. Customer service is responsive but there are just soooo many bugs with this software.
Bad,bad,bad. Customer service is responsive but there are just soooo many bugs with this software.
Puntos a favor
Very easy to use. The user interface is very simple and easy to navigate.
Puntos en contra
I feel like this is a beta software that should not have been rolled out yet. We have been using it for a week and have had issues every day since we started using it. Basic things that you think should just work doesn't work.
Example: All my employees have a 1 hour, unpaid lunch everyday. They clock in and clock out on this required one hour lunch but Homebase is still counting it in their total hours. So know I ma getting alerts that they all have overtime but they actually don't because Homebase is not calculating hours correctly.
So there have been several little things (Bugs) that I have found every day since using Homebase. I contact customer support and they tell me that they will pass it on to their product team.
This may sound harsh but the product team really should have tested this software more before rolling it out. Makes me question all the reviews I am seeing on here. All the bugs have been on basic functions.
Respuesta de Homebase
Hi David -
We are so sorry to hear you've been having issues your Homebase account. This is not the experience we want our customers to have. Our head of technical support has just emailed you to see if we can remedy these issues for you. If you have any further issues, please reach out to me directly at [email protected]. Looking forward to getting these issues resolved for you, and so sorry again for all the challenges here.
- Ryan
- Sector: Hospital y atención sanitaria
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
HR worthy app
Revisado el 26/8/2024
We use Homebase for our employees. It has an onboarding feature that handles ssn and direct deposit...
We use Homebase for our employees. It has an onboarding feature that handles ssn and direct deposit info, which is helpful at the end of the year as well. You can schedule your employees so that they can see their schedules right away. There is a quick pay feature. The chat rooms came in handy for daily medical notes for our staff and we could reference things that happened for each client as far back as we needed to go. Homebase really help streamline alot of HR tasks. I would recommend it.
Puntos a favor
I really liked the scheduling feature and the onboardinh payroll features. Also the chat was great.
Puntos en contra
Having to sign into a desk top for some management features.
- Sector: Restaurantes
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Great for the money
Revisado el 7/6/2024
it is great program and easy to use, Also try people to use it as well.
it is great program and easy to use, Also try people to use it as well.
Puntos a favor
easy to deal with and figure out able to train others to be able to use it as well
Puntos en contra
there was nothing to dislike about the program
- Sector: Propiedad inmobiliaria
- Tamaño de la empresa: 2-10 empleados
- Software usado Semanalmente durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Great Payroll Software
Revisado el 1/2/2024
Puntos a favor
Homebase is very user-freindly and allows you to make corrections or changes easily. The cost is reasonable compared to other payroll software and Homebase pays and files your payroll forms and taxes so it saves you time! It's cloud based so you can be anywhere and do payroll or check employees hours, scheduling, etc. Homebase staff was very helpful when I was setting up.
Puntos en contra
I have been using Homebase for one month and there are no cons as of yet.
Alternativas consideradas
Paychex FlexRazones para elegir Homebase
QuickBooks is not compatible with Mac computersSoftware anterior
QuickBooks PayrollRazones para cambiar a Homebase
Homebase was less expensive and I wanted to be hands on with payroll still and Paychex does everything.- Sector: Comercio minorista
- Tamaño de la empresa: 2-10 empleados
- Software usado Semanalmente durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Outstanding program!
Revisado el 6/4/2024
Exceptional experience and would highly recommend.
Exceptional experience and would highly recommend.
Puntos a favor
Very easy to add/remove employees, set up user roles, schedule time. There's nothing to NOT like about using Homebase!
Puntos en contra
I haven't found anything about using Homebase that I don't like! Hard to believe, but it's true!
- Sector: Diseño
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Probabilidad de recomendación 9.0 /10
The Free Basic Plan was all we needed
Revisado el 14/6/2024
We implemented Homebase to track our employees' hours for payroll. Each person has their own...
We implemented Homebase to track our employees' hours for payroll. Each person has their own profile and can easily clock in and out. We are running the free version which is all we need at this time. Would definitely recommend.
Puntos a favor
We love the simplicity of tracking time by the click of a button. Homebase automatically adds the hours in real-time, so compiling for payroll is simple.
Puntos en contra
We were looking for an app to run on an iPad, but this doesn't exist. The "app" is basically just a mobile version of the website. A functioning app would take this software to the next level.
Alternativas consideradas
HarvestRazones para cambiar a Homebase
Homebase had more simplicity for what we needed.- Sector: Restaurantes
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Great app, could still be a bit better
Revisado el 17/10/2024
Puntos a favor
It's very easy to use/learn and very new users friendly.
Puntos en contra
more addon would be uselful to be able to use homebase to his maximum potention, example adding notes to employees to have easy access to their preference in schedule.
- Sector: Práctica médica
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Homebase
Revisado el 5/3/2020
When we first launched we had a programming issue where the time clock would crash once a day. The...
When we first launched we had a programming issue where the time clock would crash once a day. The team at Homebase was quick to address the issue and put us in contact with the development team who got us on a beta version of the next release. This fixed our issue and the team at Homebase was responsive and open to feedback as we previewed the upcoming release.
I have had representatives from Homebase reach out to my multiple times for feedback on their products. It is refreshing to see a company openly solicit feedback from their user base in an effort to improve their product. Every interaction I have had with their staff has been positive.
Puntos a favor
Homebase has been the perfect time clock system for our business. It was easy to configure and with the entire system web based I can monitor our staffing when I am off site. We use a wall mounted iPad to clock in and out which was less expensive than many physical time clocks.
My staff has enjoyed having access to their Homebase dashboard where they can easily review their punches/total hours.
One of the best features is the ability to specifically define your pay periods. Many systems only offer weekly, biweekly, or monthly with no customization of dates. Homebase allows complete customization for when you would like you pay periods to start and end.
I have also used their hiring tool. It is by far and away the easiest tool I have used to publicly post to multiple job sites at once. It is very straight forward and has been a great resource in helping us in our hiring.
Puntos en contra
I don't have any cons. It is a quality product and the team at Homebase has been quick to respond to any issues we have had.
- Sector: Construcción
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Best virtual timeclock for your money
Revisado el 10/3/2021
Overall, my experience has been great with Homebase. Coming from manual punch clock, I've cut down...
Overall, my experience has been great with Homebase. Coming from manual punch clock, I've cut down my payroll process by at least 80%. It is easy to use (original software version is easy, new version is a little too messy so I haven't switched to the new view.) I still enter hours manually into QBO, because Homebase doesn't split regular and overtime hours. Not a big deal.
*A couple wishes*
1. I wish there to be a button when employees punch out that says "Did you take a lunch break?" (Yes or No) Reason for this feature - I don't make our employees go to the iPad at lunch to "Take a break" when it's lunch time. I would have a line up of workers waiting to punch in and out because our entire company shuts down all at once for lunch. That way, when some employees DO work through their lunch break, they can just say "No" to the question "Did you take a lunch break" when they clock out at the end of the day. Currently, everyday I log into Homebase and manually add each employee's lunch break, except if they leave me a note saying "No Lunch".
2. It would be great if time card notes for a whole current pay period could be amalgamated into one document as I am processing payroll. I currently have to dig through each time card to find notes of employees asking for vacay pay, sick days, mileage etc. If I just had a list of all the notes and names for that weeks pay, I can check off each note as I add their request into QBO.
Overall, I am still very happy with Homebase.
Puntos a favor
What I like most about Homebase is that it doesn't break the bank to put in a virtual timeclock system. It integrates with Quickbooks online and it is easy to use.
Puntos en contra
1. It does allow for a little customization, but not advanced enough for the way I run payroll.
2. It does not send separate regular hours and overtime hours to QBO.
Alternativas consideradas
Timesheets.comRazones para cambiar a Homebase
100% for the price difference. Timesheets is so overpriced. Thank you for providing your software for such a reasonable amount of money. It makes a huge difference during this pandemic.- Sector: Alimentación y bebidas
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 7.0 /10
Fairly good for scheduling, could use some work
Revisado el 17/9/2021
We are utilizing the HR function. It is nice to be able to send in questions and get responses from...
We are utilizing the HR function. It is nice to be able to send in questions and get responses from HR professionals. The help desk is responsive and usually helpful
Puntos a favor
Being able to create a base schedule of open shifts as a template is nice. You apply the template to the week, and then you can drag and drop the shifts onto employees. You must use a computer for this to work. The auto-scheduling feature can give you a good starting point but has flaws that make it impossible to publish a schedule using only auto-scheduling.
Puntos en contra
I would like more categories than owner, manager, employee. With more options of who can see what information. Auto schedule feature needs improvement to not schedule people on doubles and multiple locations at the same time. They've made a number of improvements over the years, but I sometimes think they are trying to add too many new features when they need to perfect the features already available first.
- Sector: Alimentación y bebidas
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Great POS system for a Sports Bar/ Restaurant
Revisado el 24/7/2020
Scheduling is a breeze. I love i can duplicate schedules from weeks or months ago...sure saves...
Scheduling is a breeze. I love i can duplicate schedules from weeks or months ago...sure saves time! It is great that I can Blackout dates that no staff can request off. It is great that staff can message each other or let the team know when a shift is available...to switch or cover for another person. I can send out a welcome message to the team when a new employee starts too...super easy to add staff as well!
Puntos a favor
It is nice to choose the apps that will work for your type of business. We are a sports bar, and it was perfect for us. It feels so good to not have a bunch of added items you dont use on your POS!!!
Puntos en contra
It seems to slow up at times, but it resolves quickly.
I don't like that we purchased a tablet and that will be outdated so it no longer is supported or provided updates. The tablet is convenient, easy to use and we use it for training new staff!
Razones para cambiar a Homebase
it was cost effective for what we wanted to do.- Sector: Aprendizaje en línea
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
We Love Homebase
Revisado el 25/11/2020
Overall. we love Homebase. It has made so many of our processes easier and streamlined. With a few...
Overall. we love Homebase. It has made so many of our processes easier and streamlined. With a few tweaks, it could be even more amazing. The great thing is the company is open to feedback and often test and release new product features.
Puntos a favor
My team was using spreadsheets to schedule and to complete payroll before Homebase. What a manual nightmare. There were always so many mistakes and issues. Once we moved to Homebase, it instantly made things better.
My contractors were able to see their schedules instantly and at any time they needed it. The reminders an hour before their schedule help them to be on time for their shift. So we have fewer tardies. They can also check their payroll amount at any time during the month instead of having to wait until the end of the month when I am able to calculate it. They have also made schedule swaps easy.
It has helped my person who does the scheduling tremendously. It has helped her to be able to get our schedule done in a much faster and efficient way.
It has helped me complete payroll in a fast, easy effective way.
Puntos en contra
There are sometimes glitches, especially with the app. They are overall minor but can be a pain. For example, sometimes when there is a swap made on the app, it will show a notification, but when you go into the app it doesn't show the swap. Good thing we keep up with them in a chat or we would have no idea who was trying to swap.
Also, it is mostly geared towards companies with employees, this could be great if there could be modifications for people who have contractors and do not have to abide by the same restrictions, such as 8-hour shifts, working days consecutively, etc.
- Sector: Entretenimiento
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Great Scheduling Software for businesses of all sizes
Revisado el 6/2/2024
Overall we love homebase. We started out using it as a test with just 1 location now we use it for...
Overall we love homebase. We started out using it as a test with just 1 location now we use it for 9 different businesses. Some of them have office staff, some remote/traveling staff that use GPS on app clock in/clock out and some have staff that clock in when they get to work using on location computers. It couldn't be quicker to set up and get started and the fact that you have a forever schedule history is an awesome feature. Plus depending on the features you need - you can try it out for free (as in free free - their starting price point is zero)
Puntos a favor
Simple interface, quick timesheet edits and complete edit/history tracking for all changes made to anything in their system.
Puntos en contra
The applicant tracking and job posting system is terrible. No app integration, mixed up listings if you have multiple businesses with different names, only one landing page listing jobs for all your locations combined...the list goes on. Skip this unless you are only one location or all of your businesses share the same brand/name.
- Sector: Bienes de consumo
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 10.0 /10
Homebase should be a part of every business that has employees.
Revisado el 10/11/2021
Overall, Homebase is a great tool that any business can use and benefit from.
Overall, Homebase is a great tool that any business can use and benefit from.
Puntos a favor
It's VERY user friendly, makes scheduling extremely easy. Also makes tracking hours and Labor$ easy as well. I also like the option of group messaging which enable s managers to communicate and issues or changes efficiently.
Puntos en contra
When an employee fills in their "availability" on Homebase, I personally would do away with the option that says "preferred' and replace it with the word "available" The reason:
whenever I copy a schedule to the following week, I can easily accidently schedule employees on days the did not, or weren't able to work, because the system would allow me to schedule them outside their preference. The way I solved this issue was by telling my employees to put in the availability as "unavailable" that way, whenever I would schedule them on days, or hours, they weren't available to work, the system would only then alert me that they can't work those hours!!
With that being said, I don't understand why the "preferred" option is even there! :) I don't care what they prefer, I want to know when they can't work so I know what NOT to schedule them.
you're welcome :)
I have called in the past, twice, and explained my suggestion, but no one seemed to get what I'm talking about, maybe because they're software engineers and not business managers.
- Sector: Administración educativa
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 7.0 /10
Good options but struggles at times
Revisado el 28/3/2024
Puntos a favor
We have used Homebase for our needs for the last 7 years. There are many features that are nice that we use. The timeclock is the main feature that we use as it allows our team members to clock in and out right from their phones. It also give them how many hours they have worked and how much pay they have made.
Puntos en contra
The message and schedule feature is hard. The Message feature constantly stops working so our team members dont get the notifications. Also trying to schedule for a month at a time is very hard and it could be easier. I have asked that they make it easier but nothing has changed.
- Sector: Hospital y atención sanitaria
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Great for Critial Access Hospital
Revisado el 18/7/2020
It was really easy to set up, and its really easy to customize. I am still fine tuning things, but...
It was really easy to set up, and its really easy to customize. I am still fine tuning things, but I can't believe how much time I save by using Homebase. We use it for a small rural hospital, and the nurses always have access to their schedules, can switch shifts and the touch of a button. I can't say enough about the support staff, they are always easy to deal with and follow up to make sure the issue was settled. The software is always being upgraded, and I love the new feature where I can see when they requested the shift and when it was approved. I can show the staff the information, and they can't argue that they didn't know they had that shift. So many great features.
Puntos a favor
The software is very easy to use, very easy to customize. I always have our schedule in my hand because it's on my phone. I'm able to most everything on my phone that I can do on my laptop. New staff have no difficulty navigating through the functions. Has made my life so much better
Puntos en contra
In the beginning there were some little kinks that I had to figure out, like some functions I can't see on the monthly view that I can see on the weekly view, but any questions I had were found on the help tab or my chatting with Homebase staff.
- Sector: Comercio minorista
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
A comprehensive, user friendly application that offers must-have features
Revisado el 3/8/2016
This application was offered as part of our new Clover POS system. I began to use it to set up the...
This application was offered as part of our new Clover POS system. I began to use it to set up the employee schedules for a small (seven employee plus owners) business. The more I used it, the more impressed I was with it.
It provides every function that a small business like ours needed, taking a very tedious and error prone process and making it easy and transparent to handle. Being able to delegate certain tasks to key employees, auto notices sent for upcoming shifts, notification if someone hasn't clocked in within a set period for their shift, labor rate vs revenue analysis, end of year tax information gathering...and this was all in the free version that came with Clover!
All in all, I am both impressed and pleased with this package. It looks to me like the right team wrote the right code for the right objectives at the right price. How often does that happen in the software world?
Puntos a favor
Ease of use, nailed key functions needed, intelligent navigation, visually uncluttered despite having a lot of functionality.
Puntos en contra
It is not a shortcoming of the software but of non-technical users. The biggest problem I have had is bringing along the technophobes who are used to working with...wait for it...paper calendars and personal journals to keep up with. They yearn to be able to use something so powerful but blanch when they open the home screen and see what is available. It is about as user friendly as can be imagined but some still are so intimidated that it is hard to get them to dig in. When they do, they begin to appreciate the value that is provided.
The key is bringing the shy types along S L O W L Y. This software will sell itself once it is given a fair opportunity to shine. Just grit your teeth and work with them. It's more than worth the effort.
- Sector: Restaurantes
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de un año
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Definitely worth it
Revisado el 22/10/2020
Overall this product and customer support have been great!
Overall this product and customer support have been great!
Puntos a favor
The reason that I started using g homebase was because it is linked to Square. However, even if I stopped using square I would still use homebase!
Puntos en contra
Some of the reports are difficult to configure and very time consuming to drill down to the data we need