Opiniones de ClockShark

ClockShark ha simplificado nuestros procesos de seguimiento y programación del tiempo, lo que facilita que nuestros empleados registren su entrada y salida y administren sus horarios.

Sería útil una forma más eficiente de marcar las discrepancias de tiempo, así como una función de mensajería masiva. Sin embargo, he oído que están trabajando en mejoras en estas áreas.

El software es muy facil de manejar, tiene multiples funciones para personalizar las necesidades del personal. Me gusta el seguimiento de la hora y minuto, ya que otros programas o sistemas que se han usado en la empresa vienes con decimas de minutos y eso muchas veces confunden a nuestro personal. Además, se puede agregar imágenes junto con el reloj de entrada y salida, lo que nos es de mucha ayuda al momento del seguimiento y el mantenimiento de registros de horas.

a veces fallan los dispositivos de GPS al momento de hacer el segumiento de las unidades, fuera de eso es un software excelente para las empresas

Es un software con una interfase muy sencilla e intuitiva de entender, permite gestionar a los empleados por medio de seguimiento en tiempo real, entre muchas mas funciones, registro de horas trabajadas,

no todos tienen acceso al programa, falta mejorar muchas cosas con respecto a la calidad de imagen o fondos de pantallas colores, acceso al teléfono solo se permite por medio de enlaces al correo

Fácil de usar y gestionar las tareas y horarios de los usuarios registrados, entendimiento fácil

Buen programa interfaz fácil de usar y llevar buen control

Fácil de usar y gestionar las tareas y horarios de los usuarios registrados, es fácil de entender y programar

Tiempos de atención de servicio al cliente son algo demorados

Muy accesible en cuanto a su uso diario y tareas

No es muy adecuado su uso en cuanto a lo personal

Everything for the most part is great. Geofencing, uploading documents for easy access, payroll friendly, employee time sheet accountability.

I do NOT like the fact that if my employees get to the job early and clock in when they get there, say 6:45am for a 7am start I can't have the system round their start time to 7am. Not having this one feature costs me thousands a year and probably more than what I am saving by switching to Clock Shark from my previous system. This seems like a very easy thing to program into the system, and I don't know why Clock Shark can't figure that out.

We really like how easy it is for our employees to use ClockShark. The mobile app is simple and user friendly for an employee and manager. We switched from an app that was very difficult for managers to use, and now they are thrilled at the usability of this app. I also really enjoy how easy it is to process payroll. The time off requests features were able to fit our needs perfectly, which is where our other app also fell short. We really like the notifications for clocking in/out, as well as alerts when there is missing time.

I wish that the time was shown in quarter hours instead of hours and minutes. I chose rounding to the quarter hour for times; however, all times are shown in hours and minutes which means I have to translate that. Also, I wish that the timesheet showed cumulative hours in real time, just so we could keep up wi6th hours as they are being worked, instead of waiting until the end of the day.

Ease of use.
Being able to add tasks for certain jobs instead of creating a new job for the same property.
PTO Feature is really nice, eliminates endless paperwork and phone calls.
Accountability, keeps the employees on task.

Would be nice to have a real time ping feature rather than a 15 minute update.

The software is super easy to use and user-friendly, especially with the new Spanish language update.
Viewing reports is also very simple and well laid out.

It seems to be so simplistic that it's complicated for someone who has never used it before. Functions such as changing job tasks and clocking out are very easy to perform, but since they are so simple, many of our workers get confused about how to do them. The ease of use also limits the application in its functionality because of its simplicity.

clockshark is by far the easies to set up and use. my employees had no trouble transfering from another software that we were using to clocksharks, it was MUCH easier and user friendly. I love the software and it really has made life easier keeping track of my 30+ employees. I give it a 10 out of 10

off hand i cant think of any..... i would have to ask my accountant, i do know there is a couple of minor things that i would like to see but my memory fails me right now

Easy to use. Clean and simple user interface. Reliable. Have not experienced server downtown whereas we have often with other apps. Employee schedule is very useful especially with being able to see the roster in the Y-axis and the week's days in the X-axis. Customer support is very helpful and fast at responding. Customer support really makes this company/software stand out.

Better project management features. For example, gantt charts, to-do lists, and template building. Managing job sites is also very difficult past a couple dozen. It would be amazing to bulk edit e.g. select multiple job sites and edit details such as Client information or group them together under a category/group/folder.

I was trying to keep track of time for everyone with paper time sheets or emails--which, often fell to a low priority and daily tasks and actual time weren't be accounted for. In looking at various time tracking apps, I actually stumbled across ClockShark. Right from the beginning, it was intuitive and user friendly, and it was easy to add jobs and tasks on the fly from my phone, which then populated those tasks as something to choose on ANY job, which is super useful as a renovation contractor. Being a small company, I wear many hats in the office and on job sites--I do it all and do not have ANY office staff other than myself. Having a program that was so quick and easy to implement, as well as easy to manage daily as needed without spending a lot of time on the task, has made my life exceedingly less difficult.

I probably don't use the software to the fullest extent, so I am sure there is something that may come up later--but right now, adding users is a bit more of a pain than I would like.. but even then, that's pretty easy.

It is very user friendly and connects with Sage 100 contractor through the Ryvit connector. It is also cheaper than other options and they don't try to sell you on HR or other functions really. All about time tracking and hours reporting.

There are some features that could be better. For example, scheduling I would like to see the availability to only pick cost codes that are in the budget. Similarly, when switching cost codes administratively for a field employee that picked the wrong one, I'd like to see only the budgeted cost codes. Lastly, there should be a way to remove inactive cost codes. We have a ton that are no longer used and I want to remove them from CS entirely.

Timeclock, auto transfer & compatibility, & the ability to know the status of crews without calls or physical presence

At first, mapping everything to existing books, but on autopilot now

It is user-friendly. What caught my eye is the Kiosk.

It is very expensive which cost the delay for the approval.

Clock Shark's best feature is the staff. They have fast response times. They're people are always courteous, helpful, supportive, and pro-active. During the 5 months we have been using the program, someone from their staff will reach out through IM or email just to check in. I also love the "chat" feature to get quick responses without having to be on hold waiting to speak to someone.
They have also asked for feedback on the product specifically around features we would like to see added. Unfortunately, I haven't had the time to give that feedback.

Reports - I would like to have to option to customize fields in certain reports such as time tracking.
Geolocation - Although I don't see it as often, I still see on occasion where a staff member's location wasn't logged. If it is because they turned off their location, I want to either be notified or have them logged out. It doesn't always happen.
Timesheet entries (real time) - I would like to be able to enter a time sheet and check it as still working so the employee can then go in and clock out for lunch and end of day. It would help eliminate a follow up to get the time activity for the whole day.

we use different tasks for each job, i like this feature, we are a prevailing wage contractor and need to track hours from county to county so we use many tasks. Also like the budgeted hours, as we get notified when close t our budget on a particular job. The geo fence is great also.

When choosing tasks for different jobs, they should be listed in alphabetical order and after choosing one, on the next it should go to the list were you left off. not always the top of the list. we have many tasks and its a lot of scrolling. Notification choses can be more detailed. We have guys that pick up materials or leave from the shop on certain jobs it it makes for to many out of bounds notification.