Opiniones de UpKeep

He estado usando UpKeep por un tiempo y debo decir que me ha hecho la vida más fácil. Me encanta lo fácil de usar que es la interfaz, lo que me facilita administrar mis tareas de mantenimiento.

Si bien en general estoy contento con UpKeep, encuentro que carece de algunas características que lo habrían mejorado aún más. Por ejemplo, creo que podría beneficiarse de capacidades de informes más detalladas.

UpKeep es un excelente software de gestión de mantenimiento que elimina la necesidad de registros en papel y permite un seguimiento preciso de la productividad.

Los planes pueden ser un poco costosos y el plan inicial debe incluir al menos un técnico limitado. Agregar partes y activos al programa puede ser un proceso lento.

Me encanto que sea un aplicativo muy facil de implementar, sus herramientas son bastante completas y utiles para todas las areas que se requiera.

Por el momento no tengo quejas sopre este aplicativo.

Es un software intuitivo, fácil manejo y de una interfaz espectacular y amigable, me permite gestionar en tiempo real, todo acerca de los equipos que tengo, además de tener una trazabilidad de estos evitando futuros inconvenientes y reducción de costos y tiempo.

En mi experiencia no tengo reparos con la funcionalidad y versatilidad del software

Profesionalmente ayuda a que sean validas opiniones de distintos profesionales de la salud el uso de productos de diversos laboratorios

El uso inespecifico de los productos puede causar confusión

El acceso movil y el Analisis en tiempo real

Al momento de corregir las fallas de una orden de trabajo hay q esperar un tiempo un poco lento para mi gusto.

Me ayuda muchísimos a implementar sobre la marcha órdenes de trabajo en cierto flujo que ya a iniciado, le puedo hacer seguimiento a las órdenes en tiempo real y programar alertas para cuando baje la productividad

El soporte puede dar respuesta un poco más rápido pero en lo personal buena herramienta

Puedes mandar una ordenado tus archivos y configuraciones.

No hay nada malo, solo que no es muy diferente a otras aplicaciones.

Bueno es bastante útil pero le faltan muchas cosas

No es tan productivo el avanse quisiera algo mejor más avanzado

I need to ensure my team of maintenance staff are able to respond to issues with the minimum amount of complication.... UpKeep is the most agile application for my guys. You don't have to have a degree in computer science to operate and update the application and you can go from generating/receiving a work order to completing it with only a few simple taps/click. The fact it's cross platform and works vey well on mobiles is an absolute must for me! ....no longer needing a tablet in addition to a phone! I very much look forward to some of the feature rich content coming into play later in the year.

Whilst the the day-to-day usability of the application is straight forward, there are little annoyances that pop up - having used the software for 6 months now, and being able to feed back usability issues to a VERY receptive support team, the issues are usually ironed out fairly quickly.

I like that the system can be updated when a service has been provided, when the service crew remembers to update the system.
Upkeep provides a suggested cost for the service that can be manipulated prior to invoicing.
upkeep allows photos and written info for the services completed that day.

The upkeep system can be updated when a service has been provided but only when the service crew remembers to update the system. It would be great to have an update reminder alarm for the service crew to enter their info of the services rendered prior to leaving the site, that day.
Upkeep should also have an alert text or email warning the administration that there there was no entry for the services by the repair crew that day.
Upkeep only allows a few photos to be entered in to the system.
Prior to leaving the work order entry port. there should be a question that alerts the user that specific info has not been entered. and is required i.e..... addresses, contact info, date and time the service crew is expected....

i use upkeep to communicate with the technical team for maintenance and support, I like the ability to send issues as photos and get helped online, upkeep provides a video tutorial for setting up, this is the best for sure

using upkeep requires strong internet connections as poor networks lead to delay in loading documents as soon as possible and it's very hard to learn

Ease of use, end users have no issues 99% of the time.

Maybe add comments section for assignee to comment on work order once completed

I really enjoy this software because we keep every work order in one system. At Skylawn we were constantly loosing paperwork and falling behind on our duties. With this system it prevents loss and keeps our customers happy.

There isn't much that I dislike about this software. All I could really recommend is having more customization with all the different plans.

Clean, modern, intuitive interface both on mobile and web. Full functioning API

the price per user model can get really steep really fast.

The ease of access and functionality with a user friendly interface that is simple to use.

To log plant/equipment delays (breakdowns) as one large database with multiple cells to populate

The first point is the ability to categorize work orders, we have been able to pin point the major issues and delivery fast and effective solutions to our care homes.

Tracking the progress and being able to update the work order and receive this valuable information direct to a mobile device, whether it be a line of text or a picture.

I have noticed that the UpKeep scheduler is now up and running, this is going to save me a lot of time, currently I am taking the jobs and distributing these to the team via a excel spreadsheet, really looking forward to this addition to an already complete package.

The overdue work orders are also a great plus for our company, it shows where we are failing and possible target training to an individual who is struggling.

The main plus is having the data to analyse on a month by month basis. It show how well the performance of the team and individuals are coping with the work load, what home uses our Regional teams service the most and what areas of expertise are mainly required, again perfect for targeting training to the maintenance operative in the home. We have also used this system to compare our response time to a request, labour cost all against using out side contractors, this itself has ben an eye opener and has saved us.

The updates are only available for the users and not the requestors, this is a big issue for us as we are constantly asked 'What's happening' by the general managers of the homes. If there was a way that when the regional team assigned to the task could share the update, ie waiting for parts, called away etc..