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Opiniones de 392

- Sector: Contabilidad
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 7.0 /10
La fiabilidad de una buena app
Revisado el 24/5/2023
Me resulta bastante buena su interfaz intuitiva y la facilidad para usarlo. Es muy buena para...
Me resulta bastante buena su interfaz intuitiva y la facilidad para usarlo. Es muy buena para generar templates y mandar mails rápido. Ahora, la verdad que a la hora de editar esos mails no es tan rápido y lindo como uno esperaría. A veces se pone medio lento y las opciones de edición no son muy lindas. Además, podrían meterle más pila a la automatización, porque todavía le falta un poco de potencia. En resumen, Klaviyo está bueno porque te simplifica la vida con los mails, pero podrían laburar un poco más en la edición y darle más fuerza a la automatización.
Puntos a favor
Destaca por su intuitiva interfaz y su facilidad de uso. Es una herramienta que permite generar templates y correos electrónicos de forma rápida y eficiente dentro de todo
Puntos en contra
En cuanto a la edición de los mails, Klaviyo podría mejorar en este aspecto, dando una experiencia de edición más ágil y atractiva. Además, aunque cuenta con funciones de automatización, este aspecto podría ser ampliado y mejorado para un mejor nivel de personalización y eficiencia
- Sector: Producción audiovisual
- Tamaño de la empresa: 2-10 empleados
- Software usado Semanalmente durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Funcionalidad
Revisado el 16/2/2021
En general nuestra experiencia con este software es muy buena y muy gratificante ya que nos permite...
En general nuestra experiencia con este software es muy buena y muy gratificante ya que nos permite hacer email marketing de una forma rápida y asequible.
Puntos a favor
Lo que mas nos gusta del software es que tiene muchas funcionalidades y es muy fácil de usar y además otra cosa que nos gusta mucho que es que te ofrece una gran cantidad de plantilla de email para personalizar y te personaliza algunas automáticamente con la información de tu empresa y logo y colores.
Puntos en contra
Lo que menos nos ha gustado del software por decir algo es que el software únicamente esta en ingles sin contener alguna opción mas de idioma.
Alternativas consideradas
MailchimpRazones para cambiar a Klaviyo
Porque únicamente se centra en el email marketing mientras que Mailchimp te ofrece mas soluciones que en momentos hacen que te sea mas lioso o complicado si únicamente quieres usar el email marketing.- Sector: Internet
- Tamaño de la empresa: 11-50 empleados
- Software usado Semanalmente durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
El mejor manejador de emails para marketing
Revisado el 26/9/2022
En general el software esta bastante bien, bastante intuitivo y facil de usar para alguien que va...
En general el software esta bastante bien, bastante intuitivo y facil de usar para alguien que va empezando a enviar su campaña a traves de emails.
Puntos a favor
Lo facil que es poder programar los envios de los correos, poder obtener reportes, subir toda la data de los clientes en diferentes segmentos, construccion de emails faciles.
Puntos en contra
No existe alguna integraccion para Whatsapp, esto es importante ya que mucha gente prefiere ser contactada por WhatsApp que por correo.

- Sector: Marketing y publicidad
- Tamaño de la empresa: Trabajador autónomo
- Software usado Semanalmente durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 6.0 /10
Buena opción para pequeñas empresas y tiendas online, aunque la interfaz es mejorable
Revisado el 5/5/2023
Bajo mi punto de vista, es una herramienta de marketing por correo electrónico muy poderosa y...
Bajo mi punto de vista, es una herramienta de marketing por correo electrónico muy poderosa y eficaz, especialmente para tiendas online y empresas de comercio electrónico que quieren tenerlo todo a mano en una sola plataforma. Aunque su interfaz de usuario es bastante mejorable y hay que estar dispuesto a asumir su coste
Puntos a favor
Las muchas opciones de personalización avanzada y las múltiples opciones de automatización de procesos de marketing que ofrece
Puntos en contra
La interfaz de usuario es un aspecto a mejorar, además el coste puede ser un tanto elevado para empresas que recién inician en su sector
- Sector: Comercio minorista
- Tamaño de la empresa: 11-50 empleados
- Software usado Mensualmente durante Prueba gratis
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Organizacion de datos y ventas
Revisado el 7/9/2022
Puntos a favor
excelente programa de marketing para ofrecer mi producto y tener nuevos clientes, es mas accesible la comunicacion por gmail
Puntos en contra
no tengo quejas ya que es un programa de trabajo para tener ventas

- Sector: Software informático
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
A glowing beacon in a saturated market
Revisado el 11/8/2021
Fantastic from beginning to end. I would suggest Klaviyo to anyone.
Fantastic from beginning to end. I would suggest Klaviyo to anyone.
Puntos a favor
There are hundreds of email marketing managers, and they all pale in comparison to Klaviyo. Instead of trying to be a jack of all trades, Klaviyo focused on making the best e-commerce marketing platform, PERIOD. The integration with Shopify is an utter game changer, and makes it possible to actually feel in control of your marketing.
Puntos en contra
When it comes to Klaviyo, there is a bit of a learning curve. They do make sure there are plenty of resources, so if you want to learn you will.
Alternativas consideradas
BrevoRazones para elegir Klaviyo
For the focused look into e-commerce and the commitment to make the best e-commerce marketing resource.Software anterior
MailchimpRazones para cambiar a Klaviyo
Klaviyo is more focused on e-commerce which is my primary focus.
- Sector: Automoción
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Best e-mail marketing solution for Shopify
Revisado el 28/9/2021
I have tried many email marketing providers (MailChimp, Sendlane etc) and found that Klaviyo offers...
I have tried many email marketing providers (MailChimp, Sendlane etc) and found that Klaviyo offers the highest customer service, hands-on implementation, very detailed training and on-boarding. They also offer many pre-build email templates and flows that are customizable
Puntos a favor
Klaviyo's customer service and implementation team is outstanding! Nate walked us through the platform and shows us the dashboard, which was very helpful. After we signed up, we had 6 (1-hour) onboarding calls with an implementation specialist to make sure we set up everything correctly.
They offer MANY pre-built email campaign templates and flows, so creating a full email strategy is very easy! Reporting and the dashboard is very user friendly. Connecting with Shopify only takes a minute.
Puntos en contra
We hope that the SMS marketing feature will integrate with Gorgias soon - Klaviyo confirmed that it is coming!
Alternativas consideradas
MailchimpRazones para elegir Klaviyo
MailChimp did not provide training and tech support.Software anterior
MailchimpRazones para cambiar a Klaviyo
Mailchimp did not have an easy to reach customer service team and they did not offer a dedicated customer success manager like Klaviyo does.
- Sector: Bienes de consumo
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 1.0 /10
Great product... with problems.
Revisado el 26/12/2019
Being a developer myself, I informed the Klaviyo team of the deprecated code errors their plugin...
Being a developer myself, I informed the Klaviyo team of the deprecated code errors their plugin was displaying on peoples websites, and to the fact that their plugin slowed customers websites down drastically. The reply I received a couple of days later was:
"Unfortunately we do not update our plugin very often - but our team will get around to it eventually."
This was 2 years ago, and the plugin still has not been corrected. So it still produces errors, and still slows peoples websites down.
Puntos a favor
Klaviyo is extremely easy to setup, especially compared to its competitors.
You have the freedom to link Klaviyo with your Wordpress/WooCommerce website seamlessly.
Everything can be automated! Such as emails after order received, emails after payment received, multiple emails after certain time duration's for things like newsletter subscriptions and a lot more options are available to include users website Wishlists, items they left in their shopping carts to remind them, and all emails are fully customisation using the Klaviyo's inbuilt email form designer.
You can also arrange customer lists, newsletter subscription user lists, and any other lists you may require. The possibilities are endless!
Puntos en contra
Using Klaviyo on your Wordpress website as subscription signup form slows your website down, a lot!
Although unnoticeable to customers surfing your site, Klaviyo also throws a few error on your page as it uses deprecated (out-dated) code.
If the Klaviyo form builder doesn't produce the look/type of form you require, then you must build the form yourself by coding direct on your website (Which beats the point of having a form builder).
The Klaviyo plugin does not update, and never announces that there is a new version. You must remove the plugin from your website, manually download the latest version from their website, and then upload/install/activate the new plugin.
There is no option to change languages or string translations of forms, form input boxes, or form buttons. And these translations cannot be picked up in Wordpress plugins such as Lingotek or Polylang. The same applies to the confirmation pages after the user submits the forms.
Alternativas consideradas
MailchimpRazones para elegir Klaviyo
I signed up to Klaviyo as a trial to experience another software other than my current software. So I had some sort of comparison, and to see if there were any additional features. Which I can confirm there are a lot more options, features, and ease of use with Klaviyo.Software anterior
MailchimpRazones para cambiar a Klaviyo
I made the switch from MailChimp to Klaviyo after a trial basis of Klaviyo and finding there is more I was able to do and accomplish. However, I later reverted back to using MailChimp as I did not want the errors on my pages that Klaviyo provides, and I did not want to radically decrease the loads speed of pages for my customers. People lose interest quick while waiting for a page to load, page load speeds mean EVERYTHING! So the choice I had was less email features or lose customers. I chose less email features.
- Sector: Marketing y publicidad
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Very ok for email marketing!
Revisado el 9/9/2023
Puntos a favor
It has many options for ecommerce. It can be used relatively easily.
Puntos en contra
Sometimes it's hard on the API implementation side

- Sector: Comercio minorista
- Tamaño de la empresa: 11-50 empleados
- Software usado Semanalmente durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
One of the Best Solutions for Internet Retail
Revisado el 5/6/2023
Puntos a favor
Very easy-to-use platform, You can setup multiple types of automation campaigns specific to your type of retail. Abandoned Carts etc.
Puntos en contra
The pricing model is per store or site, We own about 6 different brands so not able to use sends between brands so have to be very selective of the plans required. Also, there was an auto plan where it automatically removes users that have unsubscribed and lowers the plan tiers.
Alternativas consideradas
SendGridRazones para cambiar a Klaviyo
The automated email campaigns were a major reason for choosing Klaviyo vs other platforms, other platforms too have those features but Klaviyo seems way more refined and geared towards Internet Retail.
- Sector: Marketing y publicidad
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Best ecommerce autoresponder out there
Revisado el 26/8/2019
My go to solution for ecommerce clients. It has automation ,good templates and everything else
My go to solution for ecommerce clients. It has automation ,good templates and everything else
Puntos a favor
Robust features that just work. It's a bit getting used to but you can do most of what you want with them
Really good templates for those starting out and experienced as well
Puntos en contra
Their onboarding process could be easier
They have tutorials but they're fuzzy and should be made available with webinars being an option.
Alternativas consideradas
MoonMailRazones para elegir Klaviyo
Better features and ease of useSoftware anterior
MailchimpRazones para cambiar a Klaviyo
Klayvio seemed like a more complete solution and they analytics is quite detailed so you can optimize your campaigns are every stage their integrations with shopify are quite deep as well
- Sector: Fotografía
- Tamaño de la empresa: Trabajador autónomo
- Software usado Mensualmente durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Probabilidad de recomendación 8.0 /10
A powerful platform for email marketing.
Revisado el 11/7/2023
Overall I've been very happy with Klaviyo and appreciate its focus on email marketing and SMS...
Overall I've been very happy with Klaviyo and appreciate its focus on email marketing and SMS rather than trying to be the tool for everything.
Puntos a favor
I use Klaviyo for my email newsletter. It's been a smooth process overall. I've had no issues importing and managing lists and contacts and have been happy with its design capabilities, deliverability, and analytics.
Puntos en contra
As my list grows, I'm a little weary of the pricing for larger audiences, but that is only an issue I see down the line.
Razones para elegir Klaviyo
Mailchimp had gotten a little clunky with its growth, and I was having some delivery issues. I felt it was time to try something new.Software anterior
MailchimpRazones para cambiar a Klaviyo
I liked Klaviyo 's focus on email and SMS and felt like its design tools & analytics fit my needs well.
- Sector: Bienes de consumo
- Tamaño de la empresa: 11-50 empleados
- Software usado Semanalmente durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Excellent choice
Revisado el 6/12/2019
Excellent. Their team is also super supportive and quick to respond with guidance. Would recommend...
Excellent. Their team is also super supportive and quick to respond with guidance. Would recommend Klaviyo.
Puntos a favor
Before choosing Klaviyo for our e-commerce business, we had done an extensive search of email marketing providers. Klaviyo seemed to have a differentiated set of features that allows more extensive analytics and data on email performance vs other providers. We've found this performance data to be extremely useful in determining what emails are/aren't working and in performing A/B testing. I would highly recommend Klaviyo for e-commerce companies
Puntos en contra
Klaviyo still doesn't have all the features that we'd love to see but they are continuously evolving and launching new tools. For example, their pop-up creation tool is very basic so one typically needs a 3rd party tool to manage pop-ups/forms.

- Sector: Aprendizaje en línea
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
The Only Email Marketing Software I Needed For Ecommerce Business
Revisado el 9/5/2022
Puntos a favor
1. Very easy to setup the account
2. Amazing flow templates
3. High quality email templates library
4. Top level of analytics
5. Site tracking with all events
6. Customer Journey
Puntos en contra
1. Email reply tracking feature is missing
- Sector: Marketing y publicidad
- Tamaño de la empresa: 2-10 empleados
- Software usado Mensualmente durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 7.0 /10
Klaviyo - email marketing done easily
Revisado el 23/11/2023
I like the product. If you are searching tool for email marketing, give this one a chance. It will...
I like the product. If you are searching tool for email marketing, give this one a chance. It will do what it promises.
Puntos a favor
It was easy to use, setting up the campaigns didnt take too long. All the needed features were there, like they should be.
Puntos en contra
For email marketing tool, i have nothing i didnt like. I found it maybe bit difficult at first to use, but once i got hang of it, there was no problems.
- Sector: Comercio minorista
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 5.0 /10
Best CRM for ecommerce, Worst for Customer Support
Revisado el 3/1/2020
With no phone support and 30 - 40 minute wait times for chat support and 24 hour response times for...
With no phone support and 30 - 40 minute wait times for chat support and 24 hour response times for email support and no support on weekends, this makes Klaviyo's customer support the absolute worst I have ever seen. Maybe it's due to their growing pains. Their support staff are a mixed bag in terms of knowledge and being helpful and while that's not the norm for most SASS companies, I think that's pretty common across most CRM companies.
Puntos a favor
Fairly easy to learn for such powerful software
Integration with Facebook
Their native integrations and Not having to use Zapier for a lot of my integrations.
Puntos en contra
There is almost nothing to not like about this software but to learn it, you need to learn Klaviyo speak.
If I had to pick one thing it would be some of the finicky ways in which the email builder acts when dragging in a new widget or row and trying to position it.
- Sector: Servicios para el consumidor
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Good ESP That Does What You Need
Revisado el 14/6/2021
Besides cost, the biggest team our team wanted to get out of the ESP was email automation which you...
Besides cost, the biggest team our team wanted to get out of the ESP was email automation which you get built in with Klaviyo. We had some assistance with our agency to get on-boarded and build some additional flows but overall, there wasn't to much of a learning curve with building the emails. Their tables do not render nicely in Outlook though, which didn't have that issue before which is a bummer.
Puntos a favor
With our previous ESP, we had to pay extra for the automation that you would expect with your email service provider. With looking at bottom line, that is what lead us to research other ESPs, which lead us to Klaviyo. While there is a learning curve with any new program, this one wasn't to bad to get adjusted. I will say I do miss the dedicated account rep we had with previous ESP and the on-boarding specialist okay...our marketing agency helped with the on-boarding as it was heading into Q4 and they helped steer ship in right direction after first two emails had less then stellar open rates.
Puntos en contra
The features are there that you need from an ESP perspective. They even recently announced the introduction of SMS marketing within their platform which helps ROI tracking to be even better instead of having to rely on a 3rd party vendor and who takes credit between a SMS message or email message. While our email send total is actually higher than in Listrak, we do not have a dedicated account manager to meet with and discuss the account, what they see, suggestions on where to optimize, etc. It is much cheaper than Listrak and another ESP we looked at so you get what you pay for.
Razones para elegir Klaviyo
If money wasn't an issue between the two platforms, I would have stayed preferred we stayed with Listrak, but there cost was way to high comparatively and not even for as many "goods."Razones para cambiar a Klaviyo
Ultimately we were able to get everything we were looking for at a lower cost with Klaviyo. Had some hiccups along the way and the Outlook rendering issue is a pain in the rear if you aren't coding all your emails, but to stay with Listrak, it would have been a much higher cost.- Sector: Comercio minorista
- Tamaño de la empresa: Trabajador autónomo
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 10.0 /10
Upgrade from Mailchimp
Revisado el 17/1/2022
Puntos a favor
I had been thinking about switching to Klaviyo for a year, and I am glad I did! I have been using for about 4 months now. I love the multi-step automation email and SMS paths of Klaviyo - I am always in touch with customers in a personalized way. The overall design I prefer Klaviyo to Mailchimp. The interface is clean, easy and full of data. The layouts that come with Klaviyo for campaigns are modern and well-designed. It makes designing emails actually fun again! I am excited to continue to implement all the new features Klaviyo offers in my marketing. The possibilities seem endless and I am already seeing great results!
Puntos en contra
Because of all the features offered in Klaviyo, there was a learning curve and it took time to implement and switch but definitely worth it and necessary!
- Sector: Alimentación y bebidas
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Never going back to anything else but Klaviyo
Revisado el 29/6/2020
Puntos a favor
The integration with Shopify Stores and the ease of building flows makes this a game changer. Additionally the bulk discount code builder gives Shopify functionality outside of Shopify that makes "one less app" for my store. Finally the native Form Builder in Klaviyo is very easy to use.
Puntos en contra
I wish one Klaviyo Account could connect to multiple Shopify Stores, this causes some problems for our operations. Additionally I wish building segments was faster, some advanced segments take very long to build.

- Sector: Alimentación y bebidas
- Tamaño de la empresa: 11-50 empleados
- Software usado Semanalmente durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Klaviyo is so easy to use, segment, perform A/B tests and for reporting!
Revisado el 2/6/2022
I love using Klaviyo. I actually converted after using Omnisend for a few years. I've also used...
I love using Klaviyo. I actually converted after using Omnisend for a few years. I've also used HubSpot and MailChimp, but Klaviyo beats them all. It's incredibly user-friendly, especially for design!
Puntos a favor
I love the subject line automation, the most. I also love how easy it is to segment, how you can create desktop and mobile versions of emails, and how I can see all of the email campaign metrics in real-time.
Puntos en contra
It can stall sometimes when I'm trying to edit the content. The text box can be glitchy and require refreshing.
Alternativas consideradas
BrevoRazones para elegir Klaviyo
Klaviyo was more user-friendly, and easier to do A/B tests.Software anterior
OmnisendRazones para cambiar a Klaviyo
Seemed more streamlined!- Sector: Comercio minorista
- Tamaño de la empresa: 11-50 empleados
- Software usado Semanalmente durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Valuable and powerful email automation and marketing
Revisado el 7/8/2019
Puntos a favor
Fairly easy to use, lots of features and the ability to sync custom audiences to Facebook. The platform is always improving with extra features such as CLV data and creating back in stock emails recently as an example.
Puntos en contra
Creating automated campaigns (known as flows) is a bit clunky, especially when editing a campaign there's chances to delete things and mess the entire campaign up and you really need to plan ahead what you are doing because of this. You can duplicate the campaign though before making such edits.
Alternativas consideradas
EmarsysRazones para elegir Klaviyo
Had used Klaviyo before and went back to using them as the platform is stable and does a lot more than many others at this price bracket.Razones para cambiar a Klaviyo
Better price and integration is already built for Bigcommerce.- Sector: Materiales de construcción
- Tamaño de la empresa: 1.001-5.000 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
The best tools to seamlessly create and schedule campaigns across email
Revisado el 13/4/2023
Klaviyo has revolutionized the way we organize our campaigns via email. With Klaviyo's help, we...
Klaviyo has revolutionized the way we organize our campaigns via email. With Klaviyo's help, we have expanded our campaign scope and targeted new customer segments. Its robust analytics and reporting capabilities have allowed us to create and update our database continually, keeping us informed of consumer trends and interests. Thanks to Klaviyo, we can stay ahead of the competition and connect with our customers more effectively.
Puntos a favor
Klaviyo is an excellent platform that simplifies email campaign setup with automation and easy post scheduling. It provides a plethora of email templates suitable for all needs, making campaign creation hassle-free. Moreover, we can quickly adjust and reuse previous campaigns to fit the new content, saving time and effort. The segmentation tools enable us to create custom lists effortlessly, resulting in targeted mailings and improved results. The product suggestion feature, which is based on customer behavior, is a standout feature as it allows us to create campaigns that cater to customer aspirations. Klaviyo integrates seamlessly with our core marketing channels, and its analytics and reporting capabilities are top-notch.
Puntos en contra
Klaviyo's ease of use is unparalleled. Its modern user interface is effortless to navigate, and the platform offers a plethora of ready-made templates that cater to all our needs. Moreover, their support team is exceptional, always responsive and helpful, making the entire experience seamless.
- Sector: Marketing y publicidad
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Great platform if you like data
Revisado el 29/12/2022
Overall, Klaviyo is a platform that I recommend to almost all of my clients. Klaviyo has done a...
Overall, Klaviyo is a platform that I recommend to almost all of my clients. Klaviyo has done a great job of improving its capabilities over the years.
Puntos a favor
What I like the most about the Klaviyo Platform is the ability to understand user journeys and tie that directly to business objectives.
Puntos en contra
It has a few quirks, like the dashboard not loading when you have a large amount of data but you can still export to a CSV file.
Alternativas consideradas
OmnisendRazones para elegir Klaviyo
I needed a more robust platform.Software anterior
MailchimpRazones para cambiar a Klaviyo
Better features- Sector: Marketing y publicidad
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Use Klaviyo for dropshipping
Revisado el 20/7/2022
I started the free trial and saw a great potential for my dropshipping store when I started doing...
I started the free trial and saw a great potential for my dropshipping store when I started doing emailing. so I got my account upgrade and my conversions raised up to 23% since then I use klaviyo in all my stores. Emailing marketing its a MUST in e-commerce so if you are starting into the business you really should consider in getting only the best o the best softwares out there because the better the help you have the better your business will be.
Puntos a favor
I loved the feature of sending sms to my costumers at my drop shipping store. Its really easy and simple to use. Also I increased my conversions by 23% only by email marketing
Puntos en contra
Really have not much to say about what I liked the least about this software because it. helped me out a lot for my drop shipping store.
Alternativas consideradas
MailchimpRazones para cambiar a Klaviyo
I saw a review in YouTube- Sector: Marketing y publicidad
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 7.0 /10
Great platform but poor CS
Revisado el 7/4/2022
The platform itself is great. The level of service from our Customer Success rep is awful. It's...
The platform itself is great. The level of service from our Customer Success rep is awful. It's like crickets when you try and contact them for an issue. So our team usually contacts both Support and our CS rep. And most of the time Support replies first. You would think a dedicated CS rep who provide a level of service that you'd want to recommend to others. Instead, we never know when we'll hear from our rep. We cross our fingers that Support can answer our questions. I think that's ridiculous. Klaviyo needs to improve this most definitely.
Puntos a favor
Klaviyo integrates very easily with so many platforms. It's easy to use and has great segmentation tools.
Puntos en contra
SMS is not great. They recently rebranded which completely throws me off with their new color choice. I almost felt like the rebrand was a way to cover up a whole lot of changes that they didn't want people to notice.