Opiniones de SimplyBook.me

SimplyBook.me
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Opiniones de 1256
- Sector: Comercio mayorista
- Tamaño de la empresa: 1.001-5.000 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Generalmente es muy Util.
Revisado el 21/7/2023
Puntos a favor
Me gusta que su calendario se puede personalizar eso facilita recordar los compromisos.
Puntos en contra
Si miramos sus complementos son un poco costosos.
- Sector: Salud, bienestar y deporte
- Tamaño de la empresa: Trabajador autónomo
- Software usado Semanalmente durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Gestión de citas facil para empresas de servicios
Revisado el 1/6/2023
Es una solución sólida para la gestión de citas y reservas en empresas de servicios. Su versatilidad...
Es una solución sólida para la gestión de citas y reservas en empresas de servicios. Su versatilidad, opciones de personalización, integraciones y funcionalidades adicionales lo convierten en una herramienta eficiente para administrar las citas.
Puntos a favor
La plataforma SimplyBook.me es compatible con dispositivos móviles, lo que permite a los usuarios acceder y gestionar sus citas desde cualquier lugar.
Puntos en contra
En general es fácil de usar, pero puede haber una curva de aprendizaje inicial para familiarizarse con todas las características y opciones de personalización disponibles
- Sector: Producción audiovisual
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Muy buen producto
Revisado el 10/5/2023
Muy buena, con un excelente, rapido y personalizado servicio de atención al cliente.
Muy buena, con un excelente, rapido y personalizado servicio de atención al cliente.
Puntos a favor
Nos ha gustado mucho porque se ha adaptado bastante bien a nuestras necesidades, y después de testar diferentes soluciones, es la que mejor lo ha hecho.
Puntos en contra
Echamos en falta la integración de la geolocalización para poder integrar servicios a domicilio.
Respuesta de SimplyBook.me
Dear Tomàs, thank you so much for taking the time to leave us your positive feedback, we appreciate it greatly!
All the best
The SimplyBook.me team
- Sector: Salud, bienestar y deporte
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Muy buena aplicación
Revisado el 22/9/2022
Puntos a favor
Es muy fácil de usar, los pacientes pueden coger su cita sin llamar y tiene un precio muy asequible. Además puedes gestionar varios centros.
Puntos en contra
Es un poco lío de configurar cuando tienes que cambiar o aplicar el horario de alguien
- Sector: Cuidado de la salud mental
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 2.0 /10
Sin soporte telefónico y sin atención inmediata ante incidencias graves en el servicio.
Revisado el 13/2/2021
Ayer pagué un paquete Premium y hoy el sistema no me deja acceder a mi propia cuenta. No funciona...
Ayer pagué un paquete Premium y hoy el sistema no me deja acceder a mi propia cuenta. No funciona el chat en vivo y ni estoy recibiendo emails respondiendo a mis solicitudes de asistencia inmediata.
Puntos a favor
Lo mejor de esta herramienta es el amplio número de funciones configurables.
Puntos en contra
La única asistencia que se ofrece es online, mediante un chat que no siempre está activo. Este hecho, ha provocaddo que hoy los servicios estén totalmente desatendidos, sin un lugar al que acudir ante problemas graves de acceso a la propia cuenta.
En los términos y condiciones aparece un número de contacto de Washington al que responde el buzón de voz de otra compañía.
Toda la configuración depende de cuántas horas tengas disponibles para visitar cada uno de los tutoriales para ajustar la herramienta a tus necesidades.
Si has hecho una cuenta en un idioma inicialmente, aunque sea la cuenta de prueba, este idioma se traslada automáticamente a todas las plantillas y sólo escribiendo manualmente cada plantilla o empezando con una cuenta desde cero puedes contar con plantillas en otro idioma.
Respuesta de SimplyBook.me
Dear Nuria,
Thanks for taking the time to leave us your feedback. I am sorry to hear that you are not happy with our service. It is correct that we do not provide telephone support but we have our Live Chat agents working 24h during the working week so you should always be able to reach them and they will respond quickly. I hope you were able to reach our Live Chat to help you get into your account by now. If not then reply to this email and I will make sure we do everything we can to help you out.
All the best
The SimplyBook.me team
- Sector: Aprendizaje en línea
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Excelente sistema para reservas
Revisado el 17/11/2020
Se ha convertido en parte fundamental de nuestro negocio, nos permite lleva a cabo todas las tareas...
Se ha convertido en parte fundamental de nuestro negocio, nos permite lleva a cabo todas las tareas de manejo de reservaciones y pagos. Todo de una manera fácil
Puntos a favor
Fácil de usar y adaptable a cualquier tipo de evento que desees agendar ademas de las integraciones que puedo
Puntos en contra
En este momento no he encontrado ninguna
Razones para cambiar a SimplyBook.me
Fácil manejo y la atención personalizadaRespuesta de SimplyBook.me
Dear Ivan
Thank you so much for leaving your fantastic review, we appreciate it enormously!
All the best
The SimplyBook.me team
- Sector: Salud, bienestar y deporte
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Muy contenta de tener esta plataforma en mi empresa
Revisado el 25/2/2021
Me esta dando la facilidad de tener más tiempo y el trabajo es mucho más ágil y preciso. Ningún...
Me esta dando la facilidad de tener más tiempo y el trabajo es mucho más ágil y preciso. Ningún cliente esta desatendido ya que se confirman y envían recordatorios por mail. Me llegan reservas 24 h al día.
Puntos a favor
Me ha gustado mucho lo fácil y cómodo que ha sido implementarlo.
Puntos en contra
Lo único que me ha costado es que la ayuda es en inglés y no ha sido tan dinámico
Respuesta de SimplyBook.me
Dear Rut,
Thank you so much for taking the time to leave us your positive feedback, we truly appreciate it!
All the best
The SimplyBook.me team
- Sector: Salud, bienestar y deporte
- Tamaño de la empresa: Trabajador autónomo
- Software usado Semanalmente durante Prueba gratis
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Probabilidad de recomendación 10.0 /10
Muy Contenta
Revisado el 11/10/2021
Puntos a favor
Me ha encantado lo fácil que es utilizar este Software. El mismo programa te ayuda a ir al siguiente paso que debes hacer y me ha resultado muy útil para programar mis reservas.
Puntos en contra
Lo que menos me gusta son las plantillas a seleccionar en modo Free.
Respuesta de SimplyBook.me
Dear Ruth,
Thank you so much for taking the time to leave us your fantastic feedback, we truly appreciate it!
All the best
The SimplyBook.me team

- Sector: Formación profesional y coaching
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Very happy we found SimplyBook.me
Revisado el 27/10/2021
Puntos a favor
What's nice about SimplyBook.me is that you can customize which features you want.
Puntos en contra
There are nothing I 'dislike' about SimplyBook.me. I would make a couple of improvements, though: 1. We are glad there are both session confirmation and reminders, but we would really like it if we could schedule a reminder around 1000 days from the date of training. This might sound like a long time, but the certifications we offer are good for 3 years and 1000 days would still give them a couple of months to schedule their recertification training. 2. It would be nice if the 'unlimited' tier of add-ons wasn't so much more than the tier that gives you 8 add-ons. At most, I would like one or two more, but it's not worth such a huge jump in price. 3. We really like the idea that email can come from our business email address, but at the moment, it's just not working for us because the SMTP settings just aren't being accepted.
Alternativas consideradas
CalendlyRazones para elegir SimplyBook.me
SimplyBook.me has the most features we need.Razones para cambiar a SimplyBook.me
SimplyBook.me has the ability to easily schedule multiple training sessions running concurrently.Respuesta de SimplyBook.me
Dear Paula,
Thank you so much for taking the time to leave us your fantastic feedback, we truly appreciate it!
Regarding your request to add this to your system that you can send a reminder 1000 days after training, within the come-back-soon feature then we could probably add this to your system. Please pm me and send me your booking website.
All the best
The SimplyBook.me team
- Sector: Medicina alternativa
- Tamaño de la empresa: Trabajador autónomo
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 7.0 /10
Makes running my business and scheduling so simple!
Revisado el 17/7/2024
My experience has been very smooth and without issues.
My experience has been very smooth and without issues.
Puntos a favor
I love how easy it is to get started setting up and using this platform for my clients.
Puntos en contra
It could use a few more functions but for the price it's hard to beat.
Respuesta de SimplyBook.me
Thank you for the feedback! We're glad to hear that SimplyBook.me has made running your business and managing scheduling easier. We appreciate your note about adding more functions; we’re always working on enhancements and value your input. If you have specific features in mind, please let us know.
- Sector: Comercio minorista
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 1.0 /10
Simply Book Me Review
Revisado el 16/7/2024
I would give the service overall 3 stars just need to simplify things and make the booking site...
I would give the service overall 3 stars just need to simplify things and make the booking site user friendly it can be intimidating which makes it not so helpful for my business.
Puntos a favor
The Booking site is very difficult to navigate. My clients shouldn’t have to pay for the add ons if they are paying for the deposit. I’ve had a very hard time with using all of the custom features to market my business. The text option doesn’t work to send out notifications to clients. I was told you had to have an android to create an app when most people have iPhones. Sending out notifications to my clients needs to fixed soon.
Puntos en contra
The extra amount my clients have to pay when they’re paying a deposit and selecting and add-on.
- Sector: Salud, bienestar y deporte
- Tamaño de la empresa: 10.000+ empleados
- Software usado Semanalmente durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Probabilidad de recomendación 8.0 /10
Easy, Intuitive and Functional Meeting Booking
Revisado el 10/10/2024
I have been using SimplyBook for a while now to schedule my meetings and it has been great so far....
I have been using SimplyBook for a while now to schedule my meetings and it has been great so far. It is easy to setup, rarely goes down, is intuitive, and works. I highly recommend it for busy persons with a lot of meetings.
Puntos a favor
I like that it has its own app. A lot of booking website rely just on its website and connected calendars but SimplyBook gives app on paid plans so its easier to use it. I can also add time that I need to be ready for the next meeting; for example, I can make sure that no two people can book a meeting just next to each other. We can also run marketing campaigns directly from the website. There is also a free plan to test the service and decide if we want to go for the paid plan.
Puntos en contra
The custom features are limited. For instance, if I am on the $9 per month plan - I can only use 3 custom features. I wish they allowed many custom features to be used on all paid plans like other software.
Respuesta de SimplyBook.me
Thank you for your thoughtful review! We’re so glad to hear that SimplyBook.me has made scheduling meetings easier and more efficient for you, especially with the app and the ability to add buffer time between meetings. We also appreciate your feedback regarding the custom features and will consider it as we continue to improve our plans.
- Sector: Bellas artes
- Tamaño de la empresa: Trabajador autónomo
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Love it works well
Revisado el 16/7/2024
Very good will continue to use for my business
Very good will continue to use for my business
Puntos a favor
It’s pretty accurate and I am able to book clients worldwide
Puntos en contra
There are a lot of features and to change address i have to cancel my subscription and redo
- Sector: Salud, bienestar y deporte
- Tamaño de la empresa: Trabajador autónomo
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Probabilidad de recomendación 8.0 /10
Great free booking tool
Revisado el 11/4/2024
Puntos a favor
If you need a simple, no-nonsense booking tool this is it. I love that i can keep it free for now until I have the business to upgrade.
Puntos en contra
I wish the free version had HIPAA and text reminders, a girl can dream.
Respuesta de SimplyBook.me
Thank you for your review! We're glad to hear that you're enjoying our free plan and find it simple and straightforward to use.
We appreciate your feedback about the features you wish were included in the free version, and we'll take that into consideration for future updates.
We're sorry to hear about your experience with Sign In Scheduling, and we're glad you found SimplyBook.me as an alternative. If you ever have any questions or need assistance, please don't hesitate to reach out. Thank you for choosing SimplyBook.me!
- Sector: Productos cosméticos
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Prueba gratis
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Studio One
Revisado el 16/5/2024
good easy to get going online chat help was helpful
good easy to get going online chat help was helpful
Puntos a favor
it was easy to install and input information
Puntos en contra
being able to change time slots daily if you are working late
Alternativas consideradas
JaneRazones para cambiar a SimplyBook.me
better priced offered all the features wantedRespuesta de SimplyBook.me
Thank you for your review! We're glad to hear that SimplyBook.me was easy to install and that our online chat help was helpful for you. We appreciate your feedback regarding the ability to change time slots daily, and we'll take that into consideration for future updates. We're pleased that you found our pricing better and that we offered all the features you wanted compared to other alternatives. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you for choosing SimplyBook.me!
- Sector: Administración educativa
- Tamaño de la empresa: 2-10 empleados
- Software usado Semanalmente durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Simple to setup and feature rich
Revisado el 24/3/2024
Very positive overall, happy to be using the platform
Very positive overall, happy to be using the platform
Puntos a favor
The interface for setting up was intuitive and quick to master. There were plenty of features to cover most use-cases especially payment options for international operations such as South Africa is supported.
Puntos en contra
I did not like that I had to pay for setting up a custom domain (to link one I already own - ostensibly for SSL which doesn't make sense since this could be free or included in subscription fee) and more options are needed for managing late bookings or adding bookings to a waiting list.
Razones para elegir SimplyBook.me
SimplyBook has many more features, the interface is more intuitive which makes client onboarding much easier. The interface is slicker and smoother presenting a more professional experience at a marginally higher cost.Software anterior
BookingKoalaRespuesta de SimplyBook.me
Thank you for your detailed review and for choosing SimplyBook.me!
We're thrilled to hear that you found our platform simple to set up with many features. Your feedback is appreciated, and we'll take it into consideration for future improvements.
We're delighted that you're happy overall with the platform and that the switch from BookingKoala has been positive.
If you ever have any questions or need assistance, please don't hesitate to reach out. We're here to support you every step of the way. Thank you for being a valued SimplyBook.me user!
- Sector: Salud, bienestar y deporte
- Tamaño de la empresa: Trabajador autónomo
- Software usado Semanalmente durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 7.0 /10
Good start, but
Revisado el 20/7/2024
Puntos a favor
It was easy to setup a service and calendar. It seemed like the integrations were also easy to manage.
Puntos en contra
It was not clear that each choice of integration was extra cost. Once the trial ended, I was on the ultra plan with only 6 or 7 choices from the basic. Difficult to strip down to basic. Website was challenging to customize.
Respuesta de SimplyBook.me
Thank you for your feedback. We're glad to hear that you found the setup process and integrations easy to manage. We apologize for any confusion regarding the costs associated with different integrations and the challenges you faced with customization. We appreciate your input and will take it into consideration to improve our service. If you need any assistance with adjusting features or customizing your website, please let us know.
- Sector: Salud, bienestar y deporte
- Tamaño de la empresa: Trabajador autónomo
- Software usado Semanalmente durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 6.0 /10
Decent Booking Platform
Revisado el 17/7/2024
It has been okay. I am not sure if I will keep it much longer, but its doing the job so far.
It has been okay. I am not sure if I will keep it much longer, but its doing the job so far.
Puntos a favor
What I like the most avout Simplybook.me is that it has alot of great features.
Puntos en contra
Has great features, but trying to setup some of the features is complicated.
Alternativas consideradas
VagaroRazones para elegir SimplyBook.me
Glassdoor didnt have as much feature benefits as simplybook.meSoftware anterior
GlassdoorRazones para cambiar a SimplyBook.me
More features.Respuesta de SimplyBook.me
Thank you for your feedback!
We’re pleased to hear that you appreciate the range of features SimplyBook.me offers. We understand that setting up some features can be complex, and we’re continuously working to improve the user experience. If you need any assistance or have suggestions for us, please don’t hesitate to reach out. We’re here to help make your experience as smooth as possible.
Thank you for choosing SimplyBook.me!
- Sector: Servicios para el consumidor
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 7.0 /10
Very nice experience for what it is.
Revisado el 16/7/2024
SimplyBook was slightly difficult to get set up and I really struggled with their customer service,...
SimplyBook was slightly difficult to get set up and I really struggled with their customer service, but it has worked really well for what we needed. Very user friendly for clients.
Puntos a favor
The customization aspect of everything. Although setup can be confusing, once you get past that, being able to customize it is very beneficial.
Puntos en contra
Customer Service. We were in need of specific help regarding the email platform before we switched to google and they were not very helpful. Plus, it's only through chat unless you pay for help which as a loyal client, I believe should be complimentary when needed.
I still feel like there are even great opportunities for a better end-user experience and have made some suggestions without further movement.
Respuesta de SimplyBook.me
Thank you for sharing your experience. We’re pleased to hear that the customization features are meeting your needs and that the platform is user-friendly for your clients. We apologize for the challenges you faced with setup and customer service; your feedback is invaluable. We’re continuously working to improve our support and user experience, and we’ll take your suggestions into consideration. If you have any further needs or concerns, please feel free to reach out.
- Sector: Salud, bienestar y deporte
- Tamaño de la empresa: Trabajador autónomo
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Above Average
Revisado el 22/7/2024
Puntos a favor
Their customer service is fast and polite. Their app is easy and simple to use. Their widget is easy to implement to a website. I can cancel, reschedule and book appointments fast and easily through the app. Its affordable. It syncs to my calendar. Its highly
Customizable without being overwhelming and theyre constantly improving the app.
Puntos en contra
Clients like the website version better than the mobile version. I dont like that the mobile version is annoying about logging you out so easily.
Respuesta de SimplyBook.me
Thank you for your detailed review! We’re pleased to hear you find our customer service helpful and the app user-friendly. Your feedback on the mobile version and login issues is valuable, and we’ll consider it for future improvements.
If you have more suggestions or need assistance, please don’t hesitate to contact our support team.
- Sector: Música
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
SimplyBook.me literally changed my life
Revisado el 17/7/2024
Overall, I have had a great experience with SimplyBook.me! I would never go back to scheduling my...
Overall, I have had a great experience with SimplyBook.me! I would never go back to scheduling my clients myself.
Puntos a favor
I was spending so much time scheduling and re-scheduling my students. With SimplyBook.me, they do all of that at their leisure.
It's more than worth the $30 monthly fee I pay.
I've had great experiences with their online help chat and in person phone calls.
Puntos en contra
Sometimes it's difficult to find where things are on the website. When that happens, I have to call/chat with their support team. Sometimes the admin website doesn't feel as intuitive as it could.
Respuesta de SimplyBook.me
Thank you for your review!
We're delighted to hear that SimplyBook.me has made scheduling easier for you and is worth the investment. We appreciate your feedback about the website’s navigation and admin interface. Our team is always working to improve and streamline the user experience, so your insights are invaluable.
If you need any further assistance or have more suggestions, please feel free to reach out. We're here to support you and ensure your experience continues to be positive.
- Sector: Salud, bienestar y deporte
- Tamaño de la empresa: Trabajador autónomo
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
4 out of 5 stars
Revisado el 17/7/2024
I give it a 4 out of 5 stars overall. Very good service but lacking key things.
I give it a 4 out of 5 stars overall. Very good service but lacking key things.
Puntos a favor
I love the free website and online scheduling.
Puntos en contra
It glitches and needs to bre refreshed frequently. No option to put notes on a client. Only on appointment. I would like to put a pets name on file as well as their owner. Notes for the client would suffice. I haven't been able to figure out how to add text reminders.
I wish there were more useful options for enabling more add ons for the 300. I upgraded to 300 just to allow one more add on. It paid for itself with that but I would like to add more and cannot justify paying more.
Alternativas consideradas
Square Point of SaleRazones para cambiar a SimplyBook.me
Good value for a start up business.Respuesta de SimplyBook.me
Thank you for your detailed review!
We’re glad to hear you appreciate the free website and online scheduling features of SimplyBook.me. We appreciate your feedback on these points. We are continually working to enhance our platform and your input helps guide those improvements.
If you need assistance with any specific features or have additional suggestions, please don't hesitate to reach out. We’re here to help and hope to continue providing you with great value as you grow your business.
Thank you for choosing SimplyBook.me!
- Sector: Medicina alternativa
- Tamaño de la empresa: Trabajador autónomo
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Simply book me
Revisado el 19/7/2024
Puntos a favor
I like the ease of scheduling for my clients and I can customize how I would like
Puntos en contra
Took me a little bit to get it set on opening hours and available hours. I'm available all day, but only take appt at specific times.
Respuesta de SimplyBook.me
Thank you for your feedback! We’re glad to hear you like the ease of scheduling and customization options. We understand that setting up specific appointment times can be a bit tricky, and we appreciate your patience. If you need further assistance with configuring your opening and available hours, feel free to reach out to our support team. We're here to help!
- Sector: Gestión de organizaciones sin ánimo de lucro
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Critical to our organization
Revisado el 17/7/2024
Puntos a favor
Allows bookings for several workers and dates.
Puntos en contra
The calendar system sometimes confuses customers about what month they are booking.
Respuesta de SimplyBook.me
Thank you for your feedback!
We’re pleased to hear that SimplyBook.me is critical to your organization and helps with booking for multiple workers and dates. We appreciate your note about the calendar system and understand that this can be a concern. We’ll take this into consideration as we continue to improve our platform. If you have any more suggestions or need further assistance, please feel free to reach out.
Thank you for being a valued user of SimplyBook.me!
- Sector: Comercio minorista
- Tamaño de la empresa: Trabajador autónomo
- Software usado Semanalmente durante Más de dos años
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Fuente de la reseña
Calificación general
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 5.0 /10
Good BUT no downgrading
Revisado el 19/7/2024
Overall I was happy with my experience, until I found I couldn't downgrade my account. That really...
Overall I was happy with my experience, until I found I couldn't downgrade my account. That really felt underhanded, and colored my entire experience with SimplyBookMe. I've been using to for at least 5 years now.
Puntos a favor
I think the product is good and easy to navigate. It's flexible.
Puntos en contra
Two BIG issues. The first, if you start on the free plan and then upgrade to a paid plan, you CANNOT go back. You have to create an entirely new account from scratch with a different email address. You can pay to have your info ported over to the new account. This is in the fine print of the terms and conditions, no where else. Shady.
The second thing, occasionally custom features move to be paid-only, forcing an upgrade.
Respuesta de SimplyBook.me
Thank you for your feedback. We're glad to hear you find the product easy to navigate and flexible. We apologize for any frustration caused by the limitations on downgrading and the changes to custom features. Your experience and feedback are valuable to us, and we'll take them into consideration as we work to improve our services. If you need any assistance or have further concerns, please feel free to reach out to our support team.