SimplyBook.me

4,6 (1.251)
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Programación de software para sectores basados en servicios

Calificación general

4,6 /5
(1.251)
Relación calidad-precio
4,5/5
Funciones
4,4/5
Facilidad de uso
4,3/5
Asistencia al cliente
4,5/5

93%
Un ha recomendado esta aplicación
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Opiniones de 1251

Nuria
Calificación general
  • Sector: Cuidado de la salud mental
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 2.0 /10

Sin soporte telefónico y sin atención inmediata ante incidencias graves en el servicio.

Revisado el 13/2/2021

Ayer pagué un paquete Premium y hoy el sistema no me deja acceder a mi propia cuenta. No funciona...

Ayer pagué un paquete Premium y hoy el sistema no me deja acceder a mi propia cuenta. No funciona el chat en vivo y ni estoy recibiendo emails respondiendo a mis solicitudes de asistencia inmediata.

Puntos a favor

Lo mejor de esta herramienta es el amplio número de funciones configurables.

Puntos en contra

La única asistencia que se ofrece es online, mediante un chat que no siempre está activo. Este hecho, ha provocaddo que hoy los servicios estén totalmente desatendidos, sin un lugar al que acudir ante problemas graves de acceso a la propia cuenta.

En los términos y condiciones aparece un número de contacto de Washington al que responde el buzón de voz de otra compañía.

Toda la configuración depende de cuántas horas tengas disponibles para visitar cada uno de los tutoriales para ajustar la herramienta a tus necesidades.

Si has hecho una cuenta en un idioma inicialmente, aunque sea la cuenta de prueba, este idioma se traslada automáticamente a todas las plantillas y sólo escribiendo manualmente cada plantilla o empezando con una cuenta desde cero puedes contar con plantillas en otro idioma.

Respuesta de SimplyBook.me

Dear Nuria,

Thanks for taking the time to leave us your feedback. I am sorry to hear that you are not happy with our service. It is correct that we do not provide telephone support but we have our Live Chat agents working 24h during the working week so you should always be able to reach them and they will respond quickly. I hope you were able to reach our Live Chat to help you get into your account by now. If not then reply to this email and I will make sure we do everything we can to help you out.

All the best
The SimplyBook.me team

Ivan
Calificación general
  • Sector: Aprendizaje en línea
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Excelente sistema para reservas

Revisado el 17/11/2020

Se ha convertido en parte fundamental de nuestro negocio, nos permite lleva a cabo todas las tareas...

Se ha convertido en parte fundamental de nuestro negocio, nos permite lleva a cabo todas las tareas de manejo de reservaciones y pagos. Todo de una manera fácil

Puntos a favor

Fácil de usar y adaptable a cualquier tipo de evento que desees agendar ademas de las integraciones que puedo

Puntos en contra

En este momento no he encontrado ninguna

Alternativas consideradas

YouCanBook.me y Calendly

Razones para cambiar a SimplyBook.me

Fácil manejo y la atención personalizada

Respuesta de SimplyBook.me

Dear Ivan

Thank you so much for leaving your fantastic review, we appreciate it enormously!

All the best
The SimplyBook.me team

Helena
Calificación general
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Muy buena aplicación

Revisado el 22/9/2022

Puntos a favor

Es muy fácil de usar, los pacientes pueden coger su cita sin llamar y tiene un precio muy asequible. Además puedes gestionar varios centros.

Puntos en contra

Es un poco lío de configurar cuando tienes que cambiar o aplicar el horario de alguien

Valentina
Calificación general
  • Sector: Comercio mayorista
  • Tamaño de la empresa: 1.001-5.000 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Generalmente es muy Util.

Revisado el 21/7/2023

Puntos a favor

Me gusta que su calendario se puede personalizar eso facilita recordar los compromisos.

Puntos en contra

Si miramos sus complementos son un poco costosos.

Usuario verificado
Calificación general
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado Semanalmente durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Gestión de citas facil para empresas de servicios

Revisado el 1/6/2023

Es una solución sólida para la gestión de citas y reservas en empresas de servicios. Su versatilidad...

Es una solución sólida para la gestión de citas y reservas en empresas de servicios. Su versatilidad, opciones de personalización, integraciones y funcionalidades adicionales lo convierten en una herramienta eficiente para administrar las citas.

Puntos a favor

La plataforma SimplyBook.me es compatible con dispositivos móviles, lo que permite a los usuarios acceder y gestionar sus citas desde cualquier lugar.

Puntos en contra

En general es fácil de usar, pero puede haber una curva de aprendizaje inicial para familiarizarse con todas las características y opciones de personalización disponibles

Tomàs
Calificación general
  • Sector: Producción audiovisual
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Muy buen producto

Revisado el 10/5/2023

Muy buena, con un excelente, rapido y personalizado servicio de atención al cliente.

Muy buena, con un excelente, rapido y personalizado servicio de atención al cliente.

Puntos a favor

Nos ha gustado mucho porque se ha adaptado bastante bien a nuestras necesidades, y después de testar diferentes soluciones, es la que mejor lo ha hecho.

Puntos en contra

Echamos en falta la integración de la geolocalización para poder integrar servicios a domicilio.

Respuesta de SimplyBook.me

Dear Tomàs, thank you so much for taking the time to leave us your positive feedback, we appreciate it greatly!

All the best
The SimplyBook.me team

Rut
Calificación general
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Muy contenta de tener esta plataforma en mi empresa

Revisado el 25/2/2021

Me esta dando la facilidad de tener más tiempo y el trabajo es mucho más ágil y preciso. Ningún...

Me esta dando la facilidad de tener más tiempo y el trabajo es mucho más ágil y preciso. Ningún cliente esta desatendido ya que se confirman y envían recordatorios por mail. Me llegan reservas 24 h al día.

Puntos a favor

Me ha gustado mucho lo fácil y cómodo que ha sido implementarlo.

Puntos en contra

Lo único que me ha costado es que la ayuda es en inglés y no ha sido tan dinámico

Respuesta de SimplyBook.me

Dear Rut,

Thank you so much for taking the time to leave us your positive feedback, we truly appreciate it!

All the best
The SimplyBook.me team

Ruth
Calificación general
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado Semanalmente durante Prueba gratis
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Probabilidad de recomendación 10.0 /10

Muy Contenta

Revisado el 11/10/2021

Puntos a favor

Me ha encantado lo fácil que es utilizar este Software. El mismo programa te ayuda a ir al siguiente paso que debes hacer y me ha resultado muy útil para programar mis reservas.

Puntos en contra

Lo que menos me gusta son las plantillas a seleccionar en modo Free.

Respuesta de SimplyBook.me

Dear Ruth,

Thank you so much for taking the time to leave us your fantastic feedback, we truly appreciate it!

All the best
The SimplyBook.me team

Jesus
Jesus
Calificación general
  • Sector: Marketing y publicidad
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Affordable and Powerful Booking Software

Revisado el 6/4/2021

This software works very well for booking. We had complicated requirements for customer support and...

This software works very well for booking. We had complicated requirements for customer support and coaching and this software handled both well.

Puntos a favor

I loved the features included with the base package and the ability to add extra features alacarte to keep costs low. Customers can self-cancel and outgoing emails can be customized. Zapier included!

Puntos en contra

The moment you need an extra feature after your first three alacarte ones, the price jumps up into the next alacarte tier. Also, you cannot create booking "buffers" or delays for different departments. For example, if you want customer service customers to wait at least 1 hour before booking a customer service call, but want coaching customers to wait 24 hours before booking a call, it cannot accommodate those different delays in different departments. The entire company must be either a 1 hour delay, or a 24 hour delay.

Nathan
Calificación general
  • Sector: Administración educativa
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Semanalmente durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Simple to setup and feature rich

Revisado el 24/3/2024

Very positive overall, happy to be using the platform

Very positive overall, happy to be using the platform

Puntos a favor

The interface for setting up was intuitive and quick to master. There were plenty of features to cover most use-cases especially payment options for international operations such as South Africa is supported.

Puntos en contra

I did not like that I had to pay for setting up a custom domain (to link one I already own - ostensibly for SSL which doesn't make sense since this could be free or included in subscription fee) and more options are needed for managing late bookings or adding bookings to a waiting list.

Alternativas consideradas

BookingKoala, Jobber y Bigin by Zoho CRM

Razones para elegir SimplyBook.me

SimplyBook has many more features, the interface is more intuitive which makes client onboarding much easier. The interface is slicker and smoother presenting a more professional experience at a marginally higher cost.

Software anterior

BookingKoala

Respuesta de SimplyBook.me

Thank you for your detailed review and for choosing SimplyBook.me!

We're thrilled to hear that you found our platform simple to set up with many features. Your feedback is appreciated, and we'll take it into consideration for future improvements.

We're delighted that you're happy overall with the platform and that the switch from BookingKoala has been positive.

If you ever have any questions or need assistance, please don't hesitate to reach out. We're here to support you every step of the way. Thank you for being a valued SimplyBook.me user!

Gloria
Calificación general
  • Sector: Entretenimiento
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 3.0 /10

Very confusing but amazing customer service

Revisado el 3/5/2021

Its a great tool, so easy for the client side but for the business owner, aye!

Its a great tool, so easy for the client side but for the business owner, aye!

Puntos a favor

Love the ease for our clients to book and it has a built in website. It integrates with square and very affordable. The websites are beautiful not very customizable but you can manage.

Puntos en contra

Very confusing! Because majority of the major features that anyone would need counts as custom feature, its so difficult to find what you need. There are settings under Welcome, Manage, Custom features, and settings. Honestly, been using this site for 6months or more and still don't know where all settings and features are, so just click click click away til you find it. Sometimes, you would have to look deeper. Example, for time schedules. OMG, ,good luck! Good thing is c\they have the best customer service on chat 24/7 so you would just have to chat with them and they'll give you a link. God bless them! Another con would be the reports! REPORTS is key guys! Reports are our roadmap! Can we get a report for all the deposits? or just add deposit column to the booking details. Lastly, marketing, you're limited if you want to get on Google's 1st page without ads.

Alternativas consideradas

HoneyBook, Calendly, Appy Pie y QuickBooks Enterprise

Razones para cambiar a SimplyBook.me

It integrates with IG.

Respuesta de SimplyBook.me

Hi Gloria,

Thank you so much for a very constructive feedback, we appreciate it highly.

We would like to ask if you are up to joining us for a focus groups where we would discuss user friendliness of the system as well as reports. It would be very useful to hear your specific comments about what exactly could be improved. Please reply directly to this email if you are interested and we will set up a call.

Best regards
Rut

Joanna
Calificación general
  • Sector: Medicina alternativa
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

Makes running my business and scheduling so simple!

Revisado el 17/7/2024

My experience has been very smooth and without issues.

My experience has been very smooth and without issues.

Puntos a favor

I love how easy it is to get started setting up and using this platform for my clients.

Puntos en contra

It could use a few more functions but for the price it's hard to beat.

Respuesta de SimplyBook.me

Thank you for the feedback! We're glad to hear that SimplyBook.me has made running your business and managing scheduling easier. We appreciate your note about adding more functions; we’re always working on enhancements and value your input. If you have specific features in mind, please let us know.

Melissa
Melissa
Calificación general
  • Sector: Hospital y atención sanitaria
  • Tamaño de la empresa: 10.000+ empleados
  • Software usado Semanalmente durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

SimplyBook.me automates the booking process in a simple way

Revisado el 14/8/2023

I enjoy that Simplybook is both a booking platform and a straightforward website. I was too busy...

I enjoy that Simplybook is both a booking platform and a straightforward website. I was too busy getting my firm off the ground to devote time and resources to creating a comprehensive website, yet Simplybook fulfilled the same functions for me.

Puntos a favor

In terms of value for money, SimplyBook.me is hard to beat. Extremely potent, offering a plethora of functionality and configuration options across a range of price points. The simplicity of the design and the ease of setting up the payment gateway are the two outstanding features.

Puntos en contra

Features beyond booking can be added to make this a comprehensive digital marketing platform for your business. Streamlining the platform's user interface might make it more convenient for users. Increasing its scope will allow you to reach a larger audience.

Respuesta de SimplyBook.me

Dear Melissa

Thank you so much for taking the time to leave us your positive feedback, we truly appreciate it !!

Good luck with your business going forward - we look forward to working with you!

All the best
The SimplyBook.me team

eva
Calificación general
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Probabilidad de recomendación 8.0 /10

Great free booking tool

Revisado el 11/4/2024

Puntos a favor

If you need a simple, no-nonsense booking tool this is it. I love that i can keep it free for now until I have the business to upgrade.

Puntos en contra

I wish the free version had HIPAA and text reminders, a girl can dream.

Respuesta de SimplyBook.me

Thank you for your review! We're glad to hear that you're enjoying our free plan and find it simple and straightforward to use.

We appreciate your feedback about the features you wish were included in the free version, and we'll take that into consideration for future updates.

We're sorry to hear about your experience with Sign In Scheduling, and we're glad you found SimplyBook.me as an alternative. If you ever have any questions or need assistance, please don't hesitate to reach out. Thank you for choosing SimplyBook.me!

Mattie
Calificación general
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

For single practitioners

Revisado el 17/7/2024

So far it’s functional but may need to switch if I continue to grow to get more features.

So far it’s functional but may need to switch if I continue to grow to get more features.

Puntos a favor

Easy to set up & use. Good price. Ability to create classes.

Puntos en contra

That so many features require a higher priced plan. Would like to see more of the add-ons included in the beginning plans. Also would like to see form creation and ability to send. And a way to create more detailed notes and client management.

Razones para cambiar a SimplyBook.me

Cost and ease of use to get started while I have very little money

Respuesta de SimplyBook.me

Thank you for your feedback!

We’re glad to hear that you find SimplyBook.me easy to set up and use. We also understand your concerns about the limitations of lower-tier plans and the need for more advanced features like form creation and detailed client management.

We continually work to enhance our platform and your feedback is invaluable in guiding these improvements. If you have more suggestions or need assistance as your practice grows, please feel free to reach out. Thank you for choosing SimplyBook.me!

Patricia
Calificación general
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado Semanalmente durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 6.0 /10

Decent Booking Platform

Revisado el 17/7/2024

It has been okay. I am not sure if I will keep it much longer, but its doing the job so far.

It has been okay. I am not sure if I will keep it much longer, but its doing the job so far.

Puntos a favor

What I like the most avout Simplybook.me is that it has alot of great features.

Puntos en contra

Has great features, but trying to setup some of the features is complicated.

Alternativas consideradas

Vagaro

Razones para elegir SimplyBook.me

Glassdoor didnt have as much feature benefits as simplybook.me

Software anterior

Glassdoor

Razones para cambiar a SimplyBook.me

More features.

Respuesta de SimplyBook.me

Thank you for your feedback!

We’re pleased to hear that you appreciate the range of features SimplyBook.me offers. We understand that setting up some features can be complex, and we’re continuously working to improve the user experience. If you need any assistance or have suggestions for us, please don’t hesitate to reach out. We’re here to help make your experience as smooth as possible.

Thank you for choosing SimplyBook.me!

Joe
Calificación general
  • Sector: Contabilidad
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado Semanalmente durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Diamond Financial

Revisado el 16/7/2024

the inability to use custom features client rescheduling with approve booking. this is the only...

the inability to use custom features client rescheduling with approve booking. this is the only platform that does not have this function, all others do!

Puntos a favor

cost, it is more affordable than other priducts and the live tech support is the best!

Puntos en contra

inability to combinethe inability to use custom features client rescheduling with approve booking. this is the only platform that does not have this function, all others do!

Mark
Calificación general
  • Sector: Fotografía
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Mensualmente durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Better than the other scheduling products on the market

Revisado el 16/7/2024

Puntos a favor

The price and flexibility of the program are wonderful. It's a great value for me.

Puntos en contra

the set up was difficult and the learning curve was steep. However that is because the program has so many options and features I don't use.

Becky
Calificación general
  • Sector: Gestión de organizaciones sin ánimo de lucro
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

Great features but the recent price increases have stung a bit!

Revisado el 20/9/2019

Overall, Simplybookit has helped us streamline our appointment booking and monitoring systems....

Overall, Simplybookit has helped us streamline our appointment booking and monitoring systems. Despite it being a little difficult to set up initially, if you can afford the standard package (or can make do with the basic package) it's worth the time and the customer service is great.

Puntos a favor

It has some really great features that we needed - multiple locations, the ability to take appointment deposits, customise notification emails and having a questionnaire for clients to fill in at the point of booking. The ability to download our daily appointments as a CSV file is really useful - generally speaking, the amount of data we're able to extract from it for our monitoring is fantastic. The customer service is fast and helpful.

Puntos en contra

The interface took a bit of getting used to (but once you're used to it, it's fine! We have some single appointments for one person and some workshops with multiple spaces, but they have to be set up in the same way so the workshop booking interface is quite clunky from the customer's perspective. Some of the info (for example the service description) isn't viewable on mobile devices which is a shame. The recent price rises were a bit of a shock when it came to renew our subscription and unfortunately it has now become unaffordable for us to keep using.

Alternativas consideradas

Acuity Scheduling, Timely y Bookwhen

Razones para elegir SimplyBook.me

At the time, Simplybookit offered the features we needed at a better price point than 10to8

Software anterior

Sign In Scheduling

Razones para cambiar a SimplyBook.me

It offered the features we need at the most favourable price.

Respuesta de SimplyBook.me

Dear Becky

Thank you so much for taking the time to leave us your feedback, we truly appreciate it.

Regarding your comment on some of the service description not showing on your mobile, can you please send me from what kind of mobile you are checking? I checked your page with iphone and I can read all service descriptions.

We are very sorry to hear that you guys have stopped using our system due to cost. I can see that you are a non profit organization, please contact me directly so that we can see what we can do for you guys.

All the best
The SimplyBook.me team

Stacy
Calificación general
  • Sector: Servicios jurídicos
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

A game-changer!

Revisado el 16/11/2022

When COVID-19 hit, my legal services nonprofit had to figure out a way to pivot from walk-in,...

When COVID-19 hit, my legal services nonprofit had to figure out a way to pivot from walk-in, in-person weekly consultations with new potential clients, to a completely virtual model of service. When we eventually began using SimplyBook, multiple staff called it a "game-changer" - it took so much time and stress out of scheduling consultation appointments and accepting payments in advance! It is pretty user-friendly, and tech support has always been incredibly helpful when we've contacted them via live chat. We also love how customizable the system is. Overall we've had a great experience for the past 1.5 years!

Puntos a favor

I love how customizable SimplyBook is - it took me a long time to get everything set up the way we wanted it at the beginning, but that was just because of how many different features I was able to customize to our exacts specifications. We also like the payments feature so that we can require clients to prepay for their appointments.

Puntos en contra

I wish there was a way to create certain types of appointments that are only available to certain people (for example, people with a certain password); I have suggested this feature to SimplyBook in the past and hope they develop it soon! We want to be able to, for example, only allow clients who have been prescreened to register for certain events, but we don't see a way to do that in the current system and so end up using a different (much less user-friendly) software program for those events instead of SimplyBook. I also wish we could see which clients have used which coupon codes in a single report.

Alternativas consideradas

Acuity Scheduling

Razones para cambiar a SimplyBook.me

Integration with Authorize.net payment processor (preferred by our Finance department)

Respuesta de SimplyBook.me

Dear Stacy, thank you so much for taking the time to leave us your fantastic feedback, we truly appreciate it!

Have you tried as a workaround to setup hidden categories, have your services appear there too and then you can prepare separate links for clients that you have already approved of.

You can also contact our Live Chat if you want to know more about that.

All the best
The SimplyBook.me team

Anthony
Calificación general
  • Sector: Fabricación de productos eléctricos/electrónicos
  • Tamaño de la empresa: 1.001-5.000 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 9.0 /10

Boost Your Productivity with SimplyBook.me

Revisado el 1/5/2023

I had the chance to work with SimplyBook.me on a project for a nearby gym studio while working as...

I had the chance to work with SimplyBook.me on a project for a nearby gym studio while working as an intern in the university's IT department. The software has a variety of features that I found to be user-friendly and intuitive, allowing the studio to expedite their scheduling procedure and enhance the client experience.

Puntos a favor

SimplyBook.me is an all-in-one scheduling and booking software that offers a wide range of features and customization options. Its user-friendly interface makes it easy to set up and manage appointments, classes, and events, and it allows businesses to accept online payments, send automated notifications, and manage staff schedules. SimplyBook.me also offers a mobile app for both iOS and Android devices, which allows users to manage their bookings on the go. The software's pricing is competitive, with a range of plans to fit the needs of businesses of all sizes.

Puntos en contra

While SimplyBook.me is a powerful tool, some users have reported difficulty with customization options and occasional glitches with the software's features. The software's customer support is responsive but may not always provide immediate solutions to issues that arise.

Respuesta de SimplyBook.me

Dear Anthony

Thank you so much for taking the time to leave us your positive and detailed feedback, we truly appreciate it!

All the best
The SimplyBook.me team

Annemie
Calificación general
  • Sector: Diseño gráfico
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

TOP features, TOP helpdesk, TOP software

Revisado el 3/7/2023

- Time saving (no phones-emails back and forth)- Payment before delivery of the service- Get rid of...

- Time saving (no phones-emails back and forth)- Payment before delivery of the service- Get rid of the no shows and cancelled appointments

Puntos a favor

- Accept online payments with different options (including debit cards)- Meeting confirmation after payment- Automatic billing/automatic emails with receipt and invoice- Upsell products- Real-time calendar synchronization- Video meetings- Different categories/services- Cloning services to offer in other languages- Drawing up different agendas for different services- Always in control- TOP helpdesk- Widget code for every service in every category, full integration on your website- Huge number of features- Most of it can be customized

Puntos en contra

- There are so many features that the learning curve is slow and long, but it's a huge advantage to customize most of the features, so it's necessary to go through them. Once you are there, you have a top service to offer on your website.- At the moment only 1 reminder can be sent, but they are working on making it possible to send multiple reminders.- Limited number of video meeting apps (2: Teams & google) are connected by default, but you can expand with zapier.- Some bugs in the software when using code for text.- Some difficulties when using Teams without customer login, but when you do the video meeting via your web browser instead of the app, then all is fine (except for custom background)

Respuesta de SimplyBook.me

Hi Annemie

Thank you so much for leaving us your amazing feedback, we appreciate it greatly!

All the best
The SimplyBook.me team

Stephan
Calificación general
  • Sector: Organización de eventos
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

Rental user

Revisado el 25/12/2023

I uses it for more than two years. At least, i got too much items for rental, the Software isnt...

I uses it for more than two years. At least, i got too much items for rental, the Software isnt built for rental Business. I got to pay too much for more options.
But for the beginning it was good. But need some better Features for documents.

Puntos a favor

Nice Design, easy to use, fast Server, own homepage

Puntos en contra

Too expencive when you need more Features, every Feature costs money, Not perfect for rental Business

Alternativas consideradas

Booqable

Razones para elegir SimplyBook.me

More Features are at simplybook me, but today i need already more Features.

Software anterior

Appointy

Razones para cambiar a SimplyBook.me

No i changed from simplybook to booqable, it got more features and costs are lower.

Respuesta de SimplyBook.me

Thank you for your review and for sharing your experience with SimplyBook.me. We appreciate your feedback regarding the pricing and features. We're constantly working to improve our platform and offer more value to our users, so your input is valuable to us. We're glad to hear that SimplyBook.me served you well in the beginning, and we understand your need for more advanced features.

If you ever consider returning to SimplyBook.me or have any questions about our platform, please don't hesitate to reach out.

Kim
Calificación general
  • Sector: Práctica de la abogacía
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Prueba gratis
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

Similar amount of pros and cons

Revisado el 21/7/2022

Simplybook.me is effective but lackluster.
Depending on which features you need and your client/cus...

Simplybook.me is effective but lackluster.
Depending on which features you need and your client/customer volume it may be affordable or expensive.
I was pleased with a portion of my experience and I would be willing to try the software again if improvements are made.

Puntos a favor

Simplybook.me is affordable and features convenient alacarte style add-ons.
This is perfect for users who don't need some of the features, or don't need them as often.
The ability to add a questionnaire for clients is wonderful.
Appointments can be downloaded as a CSV file.
Reminders and email confirmation is available.

Puntos en contra

I did not like the technical issues and inconveniences that we have encountered using Simplybook.me.
Our clients often report that they were not able to schedule an appointment.
The pricing setup is a double edged sword, if you want to try different options to see which ones are the most helpful, you're simply out of luck if you've already exceeded the limit for the free version.

Alternativas consideradas

Acuity Scheduling

Software anterior

YouCanBook.me

Razones para cambiar a SimplyBook.me

At the time we were looking for a low cost product to use while we determined how important this service was and rather or not a paid version would be worth the investment.
Sarah
Calificación general
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

Ease of use

Revisado el 17/11/2023

Positive so far but I have also experienced some issues with integrating payment processors.

Positive so far but I have also experienced some issues with integrating payment processors.

Puntos a favor

Simple to set up and use, friendly customer service.

Puntos en contra

Difficulty in adding certain payment options and integrating Pay Pal etc.

Alternativas consideradas

Calendly y Schedulicity

Razones para cambiar a SimplyBook.me

Cheaper price compared to other products and services.

Respuesta de SimplyBook.me

Thank you for your feedback! We're glad to hear that you find SimplyBook.me simple to set up and use, with friendly customer service. We'll take your comments about payment options into consideration for future improvements.

We're honored that you chose us for our affordability compared to other options. If you have any further questions or suggestions, please feel free to reach out. We're here to help!