AvidXchange

4,5 (170)
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Solución de cuentas por pagar y automatización de pagos

Calificación general

4,5 /5
(170)
Relación calidad-precio
4,4/5
Funciones
4,4/5
Facilidad de uso
4,5/5
Asistencia al cliente
4,2/5

89%
Un ha recomendado esta aplicación
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Opiniones de 170

Usuario verificado
Calificación general
  • Sector: Internet
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado Mensualmente durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Una alternativa interesante

Revisado el 19/11/2022

Puntos a favor

Suele ser bastante versatil ademas de ser sumamente sencillo de utilizar, sumado a su interfaz que es bastante agradable visualmente.

Puntos en contra

Honestamente, no he encontrado ningun punto en contra, lo cual, de momento lo vuelve una muy buena señal.

Omikka
Omikka
Calificación general
  • Sector: Propiedad inmobiliaria comercial
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Awesome for invoice tracking and AP

Revisado el 17/10/2018

Puntos a favor

Very easy to set up and use, great customer service. Quick and easy to learn.

Puntos en contra

Indexers. Invisible trolls that come with the software who go in, pull the invoices and assign them where they want, so there may be invoices in random queues that are paid late, unless you check the random queues often.

Ashley
Calificación general
  • Sector: Propiedad inmobiliaria
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Avid for All!

Revisado el 26/2/2024

Overall I have loved my experience with Avid. I have used a plethora of AP processing platforms and...

Overall I have loved my experience with Avid. I have used a plethora of AP processing platforms and by far Avid has been the most reliable and easy to use platform. I still have to use others and I dread it far more then when I know I have to process invoices on Avid. I would recommend this platform to anyone in my industry.

Puntos a favor

-Uploading/Sending invoices to AVID is less than 24 hours
-Invoicing History is always available and goes back more than 1 year which can be helpful
-Header and distribution lines are easy to use
-Codes pull from our chart of accounts making the coding process painless
-Save and approval are very easy

Puntos en contra

-Invoice feed does not separate invoices per property they are all mixed in with each and cannot be organized on our end. This makes it difficult when you are coding per one chart of accounts and then have to switch to another when the next invoice is a different property.
-Header dollar amount line when changed does not reflect in line item and creates an extra step to adjust amount in multiple places adding time to coding

Amber
Calificación general
  • Sector: Propiedad inmobiliaria
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 2.0 /10

Not a big fan of Avid Pay

Revisado el 22/1/2024

I do not like Avid Pay. One vendor called them and tried to change payment methods and Avid Pay...

I do not like Avid Pay. One vendor called them and tried to change payment methods and Avid Pay customer support told them they should be charging us 5% more on invoices to make up for the usage fee from them.

Puntos a favor

Avid Pay is easy to use to pay vendors.

Puntos en contra

Majority of the time payments are not processed in a timely manner and vendors are constantly calling asking where their payment is.

Respuesta de AvidXchange

Hi Amber -
I am so sorry to hear you had a negative experience with AvidXchange. We have taken many steps in the last year to improve our customer experience, including increasing payment speeds. Have you experienced these improvements? If so, we would be so grateful if you would revise your review to reflect that. If not, please feel free to reach out to [email protected] for further assistance.

Shanda
Calificación general
  • Sector: Gestión de organizaciones sin ánimo de lucro
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Streamlining our Accounts Payable

Revisado el 1/10/2024

It has helped streamline our account payables. The ability to go back to see all invoices that are...

It has helped streamline our account payables. The ability to go back to see all invoices that are pending or paid with just the click of a button is amazing as well.

Puntos a favor

Love having access to pay bills directly from my computer.

Puntos en contra

Vendors having concerns with changing their payment request.

Respuesta de AvidXchange

Thank you for taking the time to write a review! We are so happy to hear you have had a positive experience with AvidXchange.

Jan-Pierre
Calificación general
  • Sector: Propiedad inmobiliaria
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Much Needed Platform!

Revisado el 26/2/2024

Puntos a favor

I believe the user-friendliness and the weigh lifting it does on our Accounting department is what I most like about AvidXchange. It is easy to use and easy to navigate through the site. Also, the Avid Utilities feature is definitely a must have, that way you don't have to worry about getting late fees on your utility bills.

Puntos en contra

I don't have any cons at this moment. I believe in continuous improvement and finding new and better ways to make the product more valuable. I believe AvidXchange is doing a good job so far. One item that would be good to add is to provide more training support and to have a more broad communication to the people who have access, especially when the system is encountering technical issues.

Briana
Calificación general
  • Sector: Propiedad inmobiliaria
  • Tamaño de la empresa: 201-500 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

AvidXchange Review

Revisado el 26/2/2024

Puntos a favor

Vendors no longer have to provide you with paper copies of invoices that get sent in, the vendors can send their own invoices in and they can be approved through the dashboard. AvidXchange allows our company to process payments easily and conveniently.

Puntos en contra

I do not really have any complaints about AvidXchange. I think that there could be improvements on the Dashboard, but not a complaint.

Jennifer
Calificación general
  • Sector: Propiedad inmobiliaria
  • Tamaño de la empresa: 1.001-5.000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Avid - Consistent Year After Year

Revisado el 29/2/2024

Puntos a favor

I've been using Avid for bill pay services and invoice processing for many years. I appreciate that they don't constantly change the website requiring training with every update. It's dependable and reliable and in my profession

Puntos en contra

Sometimes it's difficult to search for invoices.

Gladys
Calificación general
  • Sector: Propiedad inmobiliaria
  • Tamaño de la empresa: 201-500 empleados
  • Software usado Semanalmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 9.0 /10

Easy to use for a non-numbers person

Revisado el 26/2/2024

Puntos a favor

I like how it is very user friendly, even if you don't have an accounting background or don't use accounting functions frequently. The ease of use in this software is superior.

Puntos en contra

Nothing--it really is a good program and has been very easy to use and saves us a lot of time.

Amber
Calificación general
  • Sector: Propiedad inmobiliaria
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Great product and service

Revisado el 26/2/2024

has been very helpful in tracking billing

has been very helpful in tracking billing

Puntos a favor

easy to use and quick to track whos documents your looking for

Puntos en contra

none there is nothing wrong with this company or product

Georgiana
Calificación general
  • Sector: Almacenamiento
  • Tamaño de la empresa: 11-50 empleados
  • Software usado Semanalmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Probabilidad de recomendación 10.0 /10

AvidXchange

Revisado el 14/6/2024

Overall, AvidXchange is quick and easy to use (once you learn about all the different features) as...

Overall, AvidXchange is quick and easy to use (once you learn about all the different features) as a user. It is also easy to upload invoices to the system and see its progress until it is finalized.

Puntos a favor

I like the ease of using Avid, it is easy to upload invoices and approve them in the system.

Puntos en contra

If you are new to AvidXchange, then it takes some time to learn the system like it took me when I started using it over 2 years ago.

Ariela
Calificación general
  • Sector: Propiedad inmobiliaria
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Easy to use

Revisado el 5/3/2024

I'm not a "tech" person and don't particularly like learning new programs and products. However,...

I'm not a "tech" person and don't particularly like learning new programs and products. However, Avid was easy to learn and use. It is easy to search and find invoices, process them, keep track of payments. You can make comments, add extra files etc. It does everything we need it to do.

Puntos a favor

Easy to learn and use. I was brought on part-time to help the team and was able to learn the program within very little assistance. Everything is self-explanatory and easy to use.

Puntos en contra

I process invoices and have not found anything that I do not like about the program.

Dale
Calificación general
  • Sector: Cuidado de la salud mental
  • Tamaño de la empresa: 501-1.000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 10.0 /10

Full Featured Software

Revisado el 26/2/2024

Puntos a favor

Tracks everything in one place. Need a receipt? It's there. Wondering how much staff spent on travel? Its there. Did you pay that invoice? Find out.

Puntos en contra

Like any new system, it takes a little while to get over the learning curve.

Paul
Calificación general
  • Sector: Gestión de organizaciones sin ánimo de lucro
  • Tamaño de la empresa: 501-1.000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 10.0 /10

Review of Service

Revisado el 26/2/2024

Puntos a favor

It is easy to use all the most of the time.

Puntos en contra

The Accounting software is very rarely is down and can't be used.

Foster
Calificación general
  • Sector: Propiedad inmobiliaria
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 4.0 /10

Avid Review

Revisado el 26/2/2024

Avid is great, but sometimes it freezes up a lot.

Avid is great, but sometimes it freezes up a lot.

Puntos a favor

It helps us be more organized. It also helps us create bill backs.

Puntos en contra

When you email an invoice it doesn't always upload.

Reiza
Calificación general
  • Sector: Propiedad inmobiliaria
  • Tamaño de la empresa: 51-200 empleados
  • Software usado Semanalmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 3.0 /10

Not the best

Revisado el 26/2/2024

It has great potential, but it could be a lot better.

It has great potential, but it could be a lot better.

Puntos a favor

It did allow our business to pay a lot more bills as our company grew.

Puntos en contra

Terrible customer support. Lots of errors on indexing. Long processing times for payments and fixing issues.

Respuesta de AvidXchange

Hi Reiza - Thank you for sharing your feedback. I am sorry that you have had these issues. We have spent a lot of time in 2024 working to address these issues, specifically focusing on processing times and improving system reliability. Have you experienced these improvements? If so, we would be so grateful if you would revise your review to reflect that. If not, please feel free to reach out to [email protected] for further assistance.

Kotone
Calificación general
  • Sector: Propiedad inmobiliaria
  • Tamaño de la empresa: 10.000+ empleados
  • Software usado Semanalmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 9.0 /10

Easy to use platform for AP

Revisado el 26/2/2024

Puntos a favor

Avid is user friendly and makes coding and approving invoices a simple process. The search feature for looking up invoices is easy to use and allows you to find historical information quickly.

Puntos en contra

There isn't anything that I find difficult about Avid. I've used it at several different companies that I have worked for and whenever I find out they use Avid for AP, I am pleased because I know it will be easy to use.

diana
Calificación general
  • Sector: Contabilidad
  • Tamaño de la empresa: 11-50 empleados
  • Software usado Semanalmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Efficient and easy to use process

Revisado el 26/2/2024

Puntos a favor

The overall system is very user friendly and easy to use. I like that it is integrated with MRI and helps us go paperless. It is also easy to search old invoices.

Puntos en contra

Customer service wait times may vary depending on if you call or use the online function.

Kiara
Calificación general
  • Sector: Propiedad inmobiliaria
  • Tamaño de la empresa: 51-200 empleados
  • Software usado Semanalmente durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

Lower level Avid user

Revisado el 26/2/2024

Puntos a favor

Simplified process, workflow with multiple people reviewing

Puntos en contra

Automatically assigning buildings to users, unable to add onto building code without contacting an administrator to be added to workflow

Emoname
Calificación general
  • Sector: Propiedad inmobiliaria
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

AvidXchange

Revisado el 26/2/2024

Puntos a favor

I love the fact that it is easy to use and self explanatory. They got out of their way to ensure your experience is smooth. Even if you are a newbie to the software, it will be very easy to maneuver.

Puntos en contra

I currently do not have any cons for Avid. It has been very user friendly.

Paula
Calificación general
  • Sector: Propiedad inmobiliaria
  • Tamaño de la empresa: 201-500 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Paula's review

Revisado el 6/10/2023

Puntos a favor

The training was great. The processes are not complicated.

Puntos en contra

Integration was pretty smooth. I have no complaints at this time.

Alan
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Mensualmente durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 0.0 /10

Stay Away from Avid

Revisado el 6/12/2023

Puntos a favor

Direct Deposit. Online system, but doesn't always work

Puntos en contra

Terrible customer support. High Fees. They put holds on payments multiple times delaying payments

Respuesta de AvidXchange

Hi Alan,

I am so sorry to hear you had a negative experience with AvidXchange. We have taken many steps in the last year to improve our customer experience, including increasing payment speeds and system reliability. Have you experienced these improvements? If so, we would be so grateful if you would revise your review to reflect that. If not, please feel free to reach out to [email protected] for further assistance.

Desmond
Calificación general
  • Sector: Medicina alternativa
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Semanalmente durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

Great job guys

Revisado el 3/5/2023

Around my experience was great

Around my experience was great

Puntos a favor

Right to work with easy customer service and products I always work

Puntos en contra

I can't say I dislike anything the product works great the customer service was great I will definitely be coming back

Greg
Calificación general
  • Sector: Propiedad inmobiliaria
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Improve Efficiency

Revisado el 16/2/2023

Very positive. Extremely satisfied with the implementation

Very positive. Extremely satisfied with the implementation

Puntos a favor

Gives our clients full transparency of the invoice approval process.

Puntos en contra

Difficult to customize. Wish we had more input for improvements.

Kelly
Calificación general
  • Sector: Consultoría de gestión
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 5.0 /10

7 month review

Revisado el 16/2/2023

The response and help during our initial start up with [sensitive content hidden] was fantastic; it...

The response and help during our initial start up with [sensitive content hidden] was fantastic; it was after help let us go to normal channels is where I lost my faith with getting help. Just this week I put in an URGENT email to support and still have not heard back.

Puntos a favor

Less keying for accounting, easy researching of invoices status.

Puntos en contra

Duplicate invoices and approval process, managers are very confused by this and can not move forward with out accounting deleting invoice first, which is causing problems. Strongroom and Caliber do not all ways integrate.