Opiniones de ClassJuggler

I love pretty much everything! I like the customer portal access and the ability to help reset the password for those who forget. I like how easy it is to quickly print the attendance sheet for instructors. The mailing labels, student birthdays and the list goes on!

The one thing I would change about Class Juggler is the lack of ability to schedule private lessons.

In a market that is flooded with similar products the question I ask myself is how easy is it to get support when there is an issue? The answer is very easy with ClassJuggler! Let's face it, there will always be a need for support and problem solving and hands down I do not believe you will find a more supportive and ready to help company that [SENSITIVE CONTENT]
& his team at ClassJuggler.

I have been using this system for about 10 years and am still very happy with my decision to stay. They are easy and pleasant to work with, always helpful and willing to educate, take and implement suggestions, available on both EST & PST and in an emergency will return calls after they have closed for the day! Where else will you find a company that cares enough about your concerns to call you back after they have closed? I bought this product based upon cost when I first started. I stay because of the customer service and if you give them a try, I think you will too.

I struggle with customer payments so I would like my customers to have to keep a card on file. I do not want customers to be able to remove a card and not replace it with another. We are an elective service and deserved to be paid.

I like the ability to pull reports, to manage attendance and to mass communicate with clients. I also like that I can get to Enrollment History quickly and also the ability to annotate notes on most screens as needed.

The update in the software that changed the attendance view for students. The 12 month view is too much information on the screen at once. Maybe 3 months at a time. The way we use that application we offer make-ups 3 months from the time a class is missed. With 12 months of attendance in the screen you have to filter through too many entries to locate a missed class from 3 months back. Access to 12 months is great but all 12 months on the screen is too much. Also, if you are looking for an entry from Jan 2018, you have to change the reference date to Jan 2019. It's annoying!

I have been using for years and never had a problem could not be resolved with one call. Always is there is part of my day to register my new client and they loved because is fast and easy.

I like to have a space to put the student photo and downloaded the parents print copy signed registration form on the system.

-Easy to set up, operate, and customize
-Perfect for small businesses trying to set up a class-based system

Perhaps a few more business type templates (such as art studio or cooking)

It makes it easy to keep track of students and classes and to allow other to also see information on classes.

It can sometimes have glitches and technically issues.

This company is great! their customer service is amazing and they make it really easy to keep up with payments and stay in touch with parents.

I wish there was an app for teachers to make attendance on the go a little easier. And a better way to do drop in classes.

I like that it is clear to understand and utilize in classes, and does not require a lot of training, at least for what I'm using it for.

I don't like the extra and redundant steps to do things like take attendance. For example, the saving changes is redundant or the fact I have to take two-five minutes of class time just to pull up the roll sheet, when attendance should be accessible as soon as you log in.

Transactions are so easy to keep track of! If an employee doesn't know what to do, it takes less than three minutes to explain the process.

One thing that I would like is to have easier access to parents and students, most of the time I have to go all the way back from start when I need to go back in the system.

...Access and adjustable date ability to Customer Balance Statements for printing or email.
...Pre-Pay ability.

..Lack of versatility with start and stop dates; would like to be able to insert a preset start and stop-date instead of waiting for actual day and then going in to complete task.
..Being able to have make-up and trial attendees be recorded in number of students for that particular day in that particular class shown under capacity categories when list classes for day.
..Being able to record multiple charges before saving to customer account.
..For reports being able to use search words.

I like being able to quickly print class rosters for my teachers and being able to easily enroll one student in multiple classes.

ClassJuggler is not intuitive - some registration and billing steps occur out of the expected order, and with no "back" option, you have to restart the entire process if you want to correct an earlier step. There are few indications of required fields, and the flow of information collection and processing in the software does not follow the flow in which the information would be used in real life. This includes billing, entering info on students, creating classes, etc. The ability to customize and save settings (i.e. reports, fields) is minimal.

Customer service is top notch and the software features are perfect for my business. There are frequent updates based on customer needs to ensure the usability is as effective as possible.

I would like to use more images in customer emails for aesthetics but no images are allowed (only links to images).

Easy to understand.

So much information especially for a beginner!

Easy to use from a computer, convenient, saves time, increase productivity

I wish there was an app. The company I work for has us on the road a lot and the zooming in and out is time consuming. We have to continuously scroll all over the screen zooming in and out on our cellphones. I also think it would be great to be able to send attachments along with the emails.

It is easy to manipulate for the most part, and the customer service is AMAZING.

The reports are a bit complicated to produce, and there are some features that I would like.

I love the customer portal! It as cut my work in half by allowing customers to take care of their account on their own. We have cut down on our paper use so much already, and not even half of our customers have logged on yet.

the pre-built in prorating for pricing classes doesn't work right. It assumes the first class is whichever day you enrol the student, and there is no way to change what their actual first day is, meaning we have to do all prorating by hand.

I love using Classjulggler because it offers me everything I need to maintain client information and smoothly run my business. Also, the customer service is AMAZING!

No more emailing or mailing families and easy for people to pay. Organizes families for our staff and allows us to keep track of new students and families

It's not quite as flexible as we would like but we have made it work for our schedule.

For the most part, it helps more than hinders.

Occasionally I make a mistake typing and when I go back to chg. it erases and I must start over.