10to8

Sistema de gestión de citas con recordatorios automáticos de texto

Calificación general

4,7 /5
(746)
Relación calidad-precio
4,8/5
Funciones
4,5/5
Facilidad de uso
4,5/5
Asistencia al cliente
4,6/5

96%
Un ha recomendado esta aplicación
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Opiniones de 746

Juan
Calificación general
  • Sector: Alimentación y bebidas
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Mensualmente durante Prueba gratis
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 5.0 /10

10to8

Revisado el 14/10/2022

Muy variado e interesante como usuario estoy plenamente de acuerdo

Puntos a favor

Muy fácil de usar y muy práctico y lo mejor es que se puede personalizar

Puntos en contra

Se podría decir que se puede mejorar ciertas funciones

Jeramy
Calificación general
  • Sector: Educación superior
  • Tamaño de la empresa: 201-500 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Great schedule tool with a host of features!

Revisado el 3/10/2018

I have been a user of 10to8 for over a year now, and I have to say it has become an invaluable tool to schedule meetings with my students. When I first looked for a scheduling solution, I tested out several before making a choice and I have been very pleased. There are several options out there, and both paid and free resources. However, if you seek a full host of resources then expect to pay a monthly fee, and compared to others 10to8 is a good value for sure. They have been very reliable, the support is great, and I enjoy the many features. I have seen many changes and upgrades over the past year, and I anticipate they will continue to get better over time; not to say it is not good already. Very happy with the tool, and hope they will add a full featured app for iPhone in the future. That said, I have referred many colleagues and continue to be an avid user.

Puntos a favor

Many followup tools, such as reminders to both text and email to help students remember appointment times. The schedule tool is easy to use, and there is a CRM tool that helps with notes and other details from the meeting.

Puntos en contra

There is no APP for smartphones, though they do have a web-app that allows you to access info. This is okay, but would be quicker and easier if there was a full app to access the schedule.

Ewa
Calificación general
  • Sector: Formación profesional y coaching
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Makes my life easier

Revisado el 26/11/2020

Extremely intuitive. Makes my life so much easier.

Puntos a favor

The ease to organise ones day and to keep track of meetings.

Puntos en contra

That it hasn’t got an app. I have to use Safari on my phone, as it is now.

Alternativas consideradas

Calendly

Razones para cambiar a 10to8

Easier to use and a free version up to 100 appointments.
Lisa
Calificación general
  • Sector: Servicios para el consumidor
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Semanalmente durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 0.0 /10

False Advertising

Revisado el 7/5/2019

When the rubber met the road it turns out that this software can't do 75% of what they promised it could do, it has been months and months of total frustration. I've wasted more of my time and my admin's time on this​ than I can count and the stress its​ caused has been immeasurable. After all this time I'm still not able to comfortably​ use the software because there have been so many glitches and every time I think I can bring it live something else fails. LOOK ELSEWHERE!

Puntos a favor

To be honest, I'm struggling to find anything I like about this software and am shocked that it's getting 4-5 stars.

Puntos en contra

The list is longer than the space provided. My biggest beef with 10to8 is that I was EXTREMELY clear as to what I needed in my scheduling software and their sales team promised that they could do everything I needed with one exception, they also said that it could be set up quickly. This is TOTALLY UNTRUE.

Respuesta de 10to8 Traducir a Español

Hi Lisa,

Firstly, thank you for taking the time to write your review, we welcome all feedback be it good or bad.

We have since investigated this issue internally, as of course, we take feedback of this nature very seriously; we strive to provide excellent customer service, hence our excellent feedback that you reference.

While our sales team are adamant that they managed expectations, and discussed potential limitations with you, we would like to apologise for any misunderstanding, confusion, and inconvenience that we may have caused.

We always strive to be open and honest, in fact it's not unusual for us to advise prospective customers if we feel our solution would not be a good fit. We're sorry if you feel this was not the case in this scenario.

I would happily put you in contact with our head of sales, and or senior management team, should you wish to discuss this further. We're always endeavour to find amicable solutions where possible.

Kind regards,
10to8

Janine
Calificación general
  • Sector: Seguros
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Love, love, love 10to8

Revisado el 8/12/2022

I've had an amazing experience with 10to8. The price is very good. The appointment scheduling is easy and the reminders are exceptionally helpful.

Puntos a favor

I love the ease of scheduling appointments, the reminders and the price point. Customers can schedule themselves, which frees my time to do other things.

Puntos en contra

I don't like the fact that when someone books an online/phone appointment. I have no idea whether I should get on zoom or give them a call. I would really love it if the customer could choose whether they would like zoom or phone appointment. It would also be nice if the reviews were connected to either Google or the Better Business Bureau.

Alternativas consideradas

Acuity Scheduling

Razones para cambiar a 10to8

Price
Pamela
Calificación general
  • Sector: Cuidado de la salud mental
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

It's hard to let go

Revisado el 8/12/2022

Wonderful overall. Thanks for a great experience.

Puntos a favor

10 to 8 has been a wonderful appointment scheduling platform and what I love most is the landing page that is customized and the ability to real time text with clients. I have used this platform for years, even after signing on with an EHR platform that offered online scheduling and calendar features which would have simplified things, I continued with 10 to 8 because I've yet found a platform as good as 10 to 8. Finally however I had to make the switch as it was too confusing working with two calendars with a full practice. Now I am moving over into my EHR completely and saying good bye to 10 to 8 and am truly sad to let them go. If there would have been a way to sync my 10 to 8 into my EHR I would have done it for sure.

Puntos en contra

I didn't like having to merge clients all the time. There should have been a better way for returning clients to schedule without having duplicate listings for the same client. That got annoying. Likewise, I did not like the new platform and it seemed to have less features than the original. This was what helped me to make the switch because we were running into glitches with 10 to 8 and got tired of it.

Angela
Calificación general
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Probabilidad de recomendación 10.0 /10

Effective Software

Revisado el 12/12/2022

I really like the system. We have even started using it when scheduling interviews with potential employees. It has decreased our no-show rate.

Puntos a favor

This software has made scheduling so much easier! Our clients love it because they get all of the information needed prior to their appointment and reminders of their appointment as well. We can also send information via email or SMS txt.

Puntos en contra

I would like for our reviews to populate on another platform like google etc. We have had some great reviews, but it is not as impactful for us to post them ourselves.It would also be helpful if we could set up what information goes to the client based on appointment type. Currently staff scheduling the appointment have to copy and paste the information to go out to the client based on the appointment type. If this feature exists, please let us know.

Beata
Calificación general
  • Sector: Medicina alternativa
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Invaluable tool for a clinician's practice

Revisado el 8/12/2022

Puntos a favor

I found the 10to8 change my life. By allowing me to schedule appointments from wherever I may be in the world, changing notifications to suit a given programme offered, syncing it with external calendars, and mailing relevant documents to clients 10to8 became a tool I cannot work without. The customer support has also been much better than in the early days so thank you [SENSITIVE CONTENT] and team - this means a lot to us!

Puntos en contra

Initially calendar syncing had to be done externally - this has now been resolved. I would like more flexibility re attaching documents in the basic plan as well as branding these forms with our own logos /footers and headers. Hope this will come in some time soon (fingers crossed emoji here).

Matthew
Calificación general
  • Sector: Administración educativa
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Fantastic appointment scheduling software!

Revisado el 10/12/2022

It helps me to avoid no shows and ensures I can book appointments for everyone effectively. Where necessary, they can also book appointments manually but I reserve this for the initial booking. I love that this helps me to manage my business well.

Puntos a favor

This software has made a great impact on my business. I can easily manage appointments and ensure there are no unwanted double bookings. All of my customers benefit from the messages and reminders. It saves me time. Excellent. I'm so pleased I found 10to8.

Puntos en contra

Sometimes there are glitches in setting up available timeslots but I have got used to working around this. The new calendar is also not yet scrollable (you need to click to move the calendar onwards).

Usuario verificado
Calificación general
  • Sector: Cuidado de la salud mental
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado Semanalmente durante Más de un año
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 10.0 /10

Would recommend!

Revisado el 21/12/2022

Puntos a favor

I find that the software being able to sync with my calendar to check my availability is really useful with clients being able to schedule in appointments. Also, it's really helpful and efficient that clients are able to pay for an appointment beforehand and reminders are sent regularly. I've been able to link this software to my website and soon after clients were able to book appoinments straight away so I would really recommend 10to8.

Puntos en contra

I feel that the software could be more user friendly and easy to navigate.

Norman
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 201-500 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 10.0 /10

10to8 Review

Revisado el 1/12/2022

Puntos a favor

It is very user friendly to schedule a block appointment for various appointment types. Also easy to add the user's username/email so that they can get direct notifications should we add them manually on our end. I'm also certain it is easy to access and read on the user's end to book certain time blocks for our appointments.

Puntos en contra

If there can be an option to change the orientation of the weekly schedule to a horizontal view for each day, that could potentially fit other people's liking. Other than that, I have no other notes as 10to8 is a great and accessible software

Skyler
Calificación general
  • Sector: Fotografía
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Outstanding scheduling solution

Revisado el 13/12/2019

Outstanding! I highly recommend 10to8. I've explored several other scheduling solutions and was disappointed by the costs/value associated with their competitors.

Puntos a favor

10to8 was extremely easy to set up, link accounts (Google/Apple calendars) and begin getting/setting appointments. Plus, it's free solution is packed full of features!

Puntos en contra

There are tons of additional features that require a subscription, though for the busy professional, the cost is well worth the money!

Alternativas consideradas

Calendly y Acuity Scheduling

Razones para elegir 10to8

Cheaper with more value

Software anterior

Acuity Scheduling
Ross
Calificación general
  • Sector: Productos cosméticos
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

All Smiles

Revisado el 18/11/2022

First Class Support and our clients much prefer to book and pay online.

Puntos a favor

We trialed lots of other systems this by far was the most user friendly system and you don’t need to be a IT guru. I also found the support on any issue to be outstanding no problem was too small and a solution was always provided within the capabilities of the software.

Puntos en contra

I would have to say not much as we were one of the earlier users and we have seen many improvements over the years and we wouldn’t use any other system. We have had a two year break but continued our subscription so its ready to go when we start up again.

Steven
Calificación general
  • Sector: Servicios financieros
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 6.0 /10

No live support!

Revisado el 16/10/2020

Great product if you're technically savvy and can resolve your own problems. Sometimes email support that takes days is not enough to resolve an immediate need.

Puntos a favor

Good features, good interface, but lacking good support.

Puntos en contra

No live telephone or chat support is available. When you have a problem it's all addressed via email and the last problem I had wound up with endless back and forth emails over the course of an entire week. I was begging for a quick live discussion because it was one of those problems where the person on the other end just wasn't getting it and it could have been resolved in several minutes live. They simply responded that no one is available for live support. I finally wound up resolving it myself after tinkering with the software, using trial and error. It took me over a week to solve my own problem. I'm going to be shopping for a new provider.

Louise
Calificación general
  • Sector: Cuidado de la salud mental
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

I love 10to8

Revisado el 9/12/2022

Puntos a favor

It’s easy to use. It’s syncs with my calendar and sends reminders to my clients so I have minimal missed appointments

Puntos en contra

I cannot think of anything that I do not like about this software

Kristan
Calificación general
  • Sector: Práctica médica
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Great!

Revisado el 20/11/2022

Love it!

Puntos a favor

Easy to use, clients do not need to log in each time to gain access!

Puntos en contra

I love it, hate the new updated look but I keep it on the old

Kyla
Calificación general
  • Sector: Aprendizaje en línea
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado Semanalmente durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Best free scheduling site I have found!

Revisado el 8/12/2022

It is a great free scheduling website with the most features!

Puntos a favor

I have a tutoring business and use this mostly for rescheduling and students who do not have a permanent session. I can connect it to my calendar and it instantly updates so students can see my most up to date availability. It has the most features in the free version. I have tried a few scheduling website and this one has everything I need.

Puntos en contra

There are a few glitches, but customer service fixes them quickly. Also, wish that the free version would accept payment, but it is not much of an issue for me as a small business.

Phill
Calificación general
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Best software for online booking

Revisado el 8/12/2022

I’ve used other online boing systems before and they were basic and clunky to use. 10to8 is seamless with my diary and the messaging. Any issues then the help desk are on it really quickly.

Puntos a favor

It’s simple to use, reliable, has amazing options including text reminders and follow up texts all of which are able to be altered. For my classes where payment is required the software links into Stripe to make my life nice and easy.

Puntos en contra

It can crash at times when inputting multiple bookings after each other. Also the text messages come from a variety of numbers.

Usuario verificado
Calificación general
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Very easy to use, lots of free features

Revisado el 10/1/2018

Puntos a favor

The amount of features available for free is incredible. Things like email and text reminders are usually limited to paid plans for other competing services - those are completely free with 10to8! By offering more features for free, 10to8 gives me a competitive advantage. I also really like it's integration with Weebly which allows me to embed my booking page on my website. The integration with Google Calendar has been seamless and updates very quickly.

Puntos en contra

The interface is a little clunky and could use some modernizing/simplifying. While not outdated, it's not very sleek looks a little old. While not major, but it is a UK service so things are formatted a little differently than what US customers may be used to.

Eva
Calificación general
  • Sector: Entretenimiento
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Semanalmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

My absolute FAVORITE scheduler!

Revisado el 25/1/2019

I have tried to use other scheduling software and none of them had the functionality and ease of use that this one does. I love being able to send reminders to the client since I do charge for no-shows - which have dropped about 60% since I started using this software. It is also pretty affordable compared to others, which is great for me since not all my business involves scheduling appointments so I am not paying a fortune for something that is used only about half the time I am open and running. Really good value and integrates wonderfully into my Weebly created website as one of their preferred apps.

Puntos a favor

For me I really love that I can get clients to pay a deposit right when they book their appointment. I also really love that it syncs up automatically with my calendar so that I know my schedule no matter where I am.

Puntos en contra

I wish that I could have a little bit more customization to allow it to really flow with my website. It does to a degree, but changing the colors and fonts more to the style of my website would be great.

Nathan
Calificación general
  • Sector: Servicios para el consumidor
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Take the hassle OUT of scheduling

Revisado el 18/11/2022

10to8 helps me to solve appointment scheduling. It allows my customers the ability to book with me based on available hours at their convenience. It keeps my appointments in one place and handles reminders for me. 10to8 has been a great partner in my business success.

Puntos a favor

I began using 10to8 to give my customers an opportunity to book appointments with me for my services. This turned out to be a huge win for myself and my customers. It allows me to keep all of my appointments in one place and the ability to not worry about reminders. This is truly a great software.

Puntos en contra

I really cannot find any cons for this software that I have found. For my purposes this software is next to none.

SARAH
Calificación general
  • Sector: Comercio minorista
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

We LOVE our 10to8 :-) Professional, simple, packed full of features - simply wouldn't be...

Revisado el 12/5/2017

Professionalism, simplicity, ease of use.

Puntos a favor

The support staff is always on hand to point in the right direction when we're exploring & exploiting 10to8 features to maximum advantage.
SMS notifications & reminders have slashed our 'No-Show' rates.
10to8 has truly made our business look & feel so much more professional than our competitors.
Online booking functionality is saving so much time answering and managing telephone calls & helps manage customers expectations on our time.
The ability to define numerous staff members availability, split our location into areas & view all in one place means we can effectively manage out conflicts for multiple resources.

Usuario verificado
Calificación general
  • Sector: Servicios para instalaciones
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Amazing free program

Revisado el 6/5/2022

Puntos a favor

Their free subscription has almost all the tools you’ll need to get started with client bookings!

Puntos en contra

No complaints thus far other than I wish they had a mobile app! I contacted customer service about a program glitch and they fixed it quickly.

Alternativas consideradas

Acuity Scheduling y Squarespace

Razones para cambiar a 10to8

Free subscription
Teresa
Calificación general
  • Sector: Medicina alternativa
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 6.0 /10

Really enjoy this product. Glad that it is available.

Revisado el 21/5/2017

Free scheduling, email campaigns

Puntos a favor

I like that it is free and provides information on how to share info and email campaigns. Also very handy with links to share via social media sites.

Puntos en contra

I really dislike that Stripe is the only payment form available. Would really rather use PayPal as it is already used and familiar with most people. Also, recently I had an issue where I had changed a service option's fee . Because my account is connect to Stripe, this caused a "glitch". Marcel informed my I needed to connect my account to Stripe to avoid this glitch. I don't wish to use Stripe and this should not be a requisite of using this software.

Tim
Calificación general
  • Sector: Juegos de ordenador
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 10.0 /10

Generous free trial terms that will convert you to paid if your volume needs it

Revisado el 7/9/2020

I found myself in a position where I had maybe 50 meetings to schedule in 3 weeks with prospective funding candidates. Without 10to8 it would have been a nightmare. Since my need for this facility is not constant, the free version works, but I will get a monthly sub next time to access the more advanced functionality.

Puntos a favor

The free trial is generous and good for new businesses building a client base, or businesses that don't need that many appointments per month. Some features are missing, but you would expect this for the free offering and NOTHING vital is not there. If you move to paid, it's really very good value for money if you have loads of appointments to manage.
Nothing else comes close on their free trial offerings, so this is a genuine try before you pay option.

Puntos en contra

Maybe 2/3 of it feels very intuitive, but it took a while to discover other things. The Inbox is very clumsy, requiring page flipping. But the automatic reminder system is very cool, and once you get used to it there is little it cannot do.
I found myself wishing there was an app version for IOS, but mobile browser support was OK.