
Flipcause
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Opiniones de 297

- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
Flipcause is an AWESOME platform and so incredibly easy to use. Pledge fulfillment is a breeze!
Revisado el 8/5/2018
Puntos a favor
My accountant LOVES the reports I can generate for each campaign. I can easily create mailing lists, track donor gifts, and use the data to increase donor pledges. The web site is super simple to create with drag and drop elements. Customer service is top notch and the company is constantly finding ways to make a great product even better!
Puntos en contra
Ummmm... they just updated some functionality so this may be out of date (I haven't gone in to see the new dashboard) but it would be super duper to save graphic elements in the platform so you can build a gallery of photos and design elements instead of always having to upload them.
- Sector: Gestión de organizaciones sin ánimo de lucro
- Tamaño de la empresa: 2-10 empleados
- Software usado Semanalmente durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Great product at an amazing price
Revisado el 4/11/2022
Flipcause is always easy to contact and work with. We're super happy with our partnership.
Flipcause is always easy to contact and work with. We're super happy with our partnership.
Puntos a favor
Flipcause helps us do more with less. Our previous software was expensive and to have full functionality it would require us to pay more, but with Flipcause we have everything at the one price. We're able to do everything we need from campaigns to event sign-ups and everything in between. The big thing we love is how much we can customize every element.
Puntos en contra
I wish we had more ability to contact our donors within different segments to help drive donations.
Razones para elegir Flipcause
Network for Good was way more expensive, charged for additional elements, and didn't offer nearly as much customization.Razones para cambiar a Flipcause
Flipcause was built for smaller non-profits so it offered the features we needed at a great price.Respuesta de Flipcause
Hi Kyle,
Thanks for the review! We're so glad you feel super happy with our partnership and that you find us easy to contact and work with. That's what we strive for! It's also great to hear that you can do everything you need, from campaigns to event sign-ups and everything in between, and that you love how you can customize every element.
Also, thanks for sharing your suggestion to have more ways to contact your donors within different segments to help drive donations. I'll be sure to share it with the team.
In the meantime, don't hesitate to reach out with any questions or concerns!
- Sector: Internet
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Prueba gratis
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 0.0 /10
Cancelled after one week
Revisado el 26/3/2020
Terrible
Terrible
Puntos a favor
There was a lot of carelessness in the creation of my company's website. Basic things like logos were incorrectly placed, as well as other common sense placements were not done correctly. It also took a lot longer to communicate with their staff than I was told it would. It became clear from the beginning that what Flipcause promised was inflated. I therefore cancelled my free trial after one week.
Puntos en contra
Basic requests were incorrect which caused me more time to was necessary to correct.
Respuesta de Flipcause
Hi Lori,
Thank you for taking the time to try out Flipcause's free and optional website add-on.
Our ultimate goal is to provide value and to make your life easier. We take a lot of pride in our customer service, our quick turnaround times, and meeting or exceeding the expectations that we set. Taking a look at our records, I do see we built a new 30-page website for you within a week, and that all communication exchanges took place within a day or two, as promised.
We take all feedback to heart and are always looking for ways to improve, and I'm sorry to hear that you had anything less than a stellar experience. Please don't hesitate to reach out to me directly if there's anything else we can address for you!
Wishing you and yours health and safety.
- Darya Gorlova, Client Experience Director
- Sector: Servicios e instalaciones recreativas
- Tamaño de la empresa: Trabajador autónomo
- Software usado Semanalmente durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
A Comprehensive and Affordable Solution for Small, All-Volunteer NPOs
Revisado el 3/7/2023
With Flipcause, our small NPO has a more professional look, from our website to donor communications...
With Flipcause, our small NPO has a more professional look, from our website to donor communications. Our organization is more efficient, with Flipcause handling so many of the day-to-day nuts and bolts. And knowing that our Success Team will be readily available to assist is a true added value.
Puntos a favor
Our all-volunteer NPO needed an comprehensive fundraising and contact management solution, and website design and management, affordably priced. Flipcause meets our needs and allows us to put our energies on our mission. Customer support is readily available and responsive.
Puntos en contra
Sometimes the number of options to be considered can be overwhelming. We've encountered this with both setting up campaigns and requesting reports. There is definitely a learning curve.
Respuesta de Flipcause
Hi Marla,
Thanks for leaving a review! We're so happy to hear that we meet all of your needs and allow you to put all of your energies into your mission. We're also glad you're satisfied with your Success team's availability and responsiveness.
Please continue to reach out to us for support. We're here for you and looking forward to continuing to support your organization's needs.
- Sector: Salud, bienestar y deporte
- Tamaño de la empresa: 2-10 empleados
- Software usado Semanalmente durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Perfect bundle for a small nonprofit!
Revisado el 3/6/2022
Our non-profit has been able to save so much time and money, while reaching more people with our...
Our non-profit has been able to save so much time and money, while reaching more people with our mission due to switching to Flipcause. It truly has helped our small team make a greater impact. We haven't even used it to it's full potential as we haven't touched certain features such as the volunteer or peer-to-peer modules. We've had such great success and experience, we're planning on continuing to use Flipcause as long as possible even as our staff and community grows.
Puntos a favor
Flipcause has met our non-profit needs in combining so many products into one easy to use platform. The most useful features are 1) storing unlimited contacts, 2) processing our one-time and monthly donations, 3) managing our event and program registrations, 4) guaranteeing a low credit card processing fee, and 5) amazing real-time support team. We have a peace of mind knowing we can store all of our contacts' (donors, participants, sponsors, potential new clients, etc.) info in one database. Having Flipcause has saved me so much time by easily creating new campaigns that are ready to launch in one sitting. Our donors and participants have remarked how easy it is to make a donation or register for a program. Our monthly donors are even able to edit their contribution amount at any time through Flipcause's automated emails, which is super helpful for our small staff. We have saved so much money by implementing the option for payers to cover processing costs and we are conforted to know that even if people do not opt to cover the processing fee that Flipcause guarantees we would not pay any higher than a 1.5% average processing rate. Lastly, their support team has been superb. Anytime I email a question, I have received a helpful response back within minutes. I find their self-help library of tutorials, videos, and instructions extremely helpful. The downloadable reports, LIVE app, transferring funds, and geographical hot spot map are super intuitive and insightful.
Puntos en contra
Generally, I can't complain about any features. We still have to use a separate software for our annual Gala due to our silent and live auction needs, but that has not diminished the usefulness of Flipcause.
Razones para cambiar a Flipcause
It was the best price for our needs. We needed an all inclusive system that could manage multiple needs, primarily processing donations, event/program registrations, and a contact database.- Sector: Gestión de organizaciones sin ánimo de lucro
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Flipcause Fan
Revisado el 8/4/2022
We are a small organization with a very small staff, but we serve a large five-county region. Since...
We are a small organization with a very small staff, but we serve a large five-county region. Since we've had Flipcause we've become so much more efficient in connecting with people and creating relationships with them. We have been able to run reports that help decide in what direction to move our organization. The pandemic has not slowed our growth due to the type of demographic we serve and it's been really important to have a CRM that does all the work for us as far as reporting, tracking, event planning, and helping decide our next moves. It's also been helpful in analyzing who our donors are, something an organization like ours wasn't able to do before. I would say Flipcause has been in the forefront of our growth as an organization.
Our Team at Flipcause is extremely professional and knowledgeable. They are also very quick to respond to a question or if we need help, even though we are on the opposite coast. They make it easy to contact them through their website or by email. As the administrator for Flipcause on our end, and as the outreach director, it's good to know I have their support - they're a great scaffold and because of that my anxiety about making sure everything works is alleviated!
Puntos a favor
We love the ease of use. The Contact Database is user friendly for all our staff. And as the Outreach Director for our small organization it's taken minimal time and effort to learn how to do our own campaigns. It allows us to be more creative, and build campaigns to integrate into our website which we would not have done before because we would always have an outsider do it for us with more time constraints and less flexibility. This has really helped grow our organization. But even better is that someone from Flipcause will do all the work for us if we are not able as part of our subscription, and at no extra charge. This alleviates so much stress!
The other part we really like is that we can build and manage our own website. Being an organization with constant information changes, this is so important and helps our website be more inclusive because we can do our own updates anytime we want. The platform is user friendly, but again, Flipcause can do it for us at NO EXTRA CHARGE if we need it. For a small organization this is amazing!
Puntos en contra
Would like to have an integrated email blast system instead of having to use a separate platform like Mailchimp or Constant Contact. We hear it's coming!
Razones para cambiar a Flipcause
It was awhile ago, but we did think some of the platforms were not conducive to a small organization and didn't want to be a small fish in a big pond.Respuesta de Flipcause
Hi Caroline,
Thank you so much for your thorough review. Wow, we're so happy to hear that you've been able to do so much using Flipcause! We love hearing that you've been able to get creative and easily set up your own campaigns and that you've been able to rely on your Success Team when you've needed support. We're also glad to hear that your contact database freed up some time for your small team, and has given you valuable insight into your donor base. Let us know if there's anything else we can do to help!
- Sector: Gestión de organizaciones sin ánimo de lucro
- Tamaño de la empresa: 2-10 empleados
- Software usado Semanalmente durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
We're growing with Flipcause
Revisado el 2/2/2022
Fantastic. Flipcause was a great choice for our organization. They have amazing service--and care...
Fantastic. Flipcause was a great choice for our organization. They have amazing service--and care about our success. The personalized follow up is rare in this day in age and hugely appreciated.
Puntos a favor
The dashboard is clear, with intuitive UX and has everything our project leaders need to raise funds and manage their payments. I also appreciate the reporting system and ability to manage donors directly. The platform is always improving, their support team is always quick to reply AND to follow through.
Puntos en contra
Getting some of the graphics to fit was tricky in the beginning, but as they have grown, the glitches are now few.
Alternativas consideradas
GoFundMeRazones para elegir Flipcause
PayPal is not designed to meet the needs of a nonprofit, too few options and tools. It was impossible for multiple users in our network as we needed to use as we needed to use it.Fantastic. The personalized follow up is rare in this day in age and hugely appreciated.Software anterior
PayPalRazones para cambiar a Flipcause
It's all around the best, most cost effective, and simplest one stop solution.Respuesta de Flipcause
Hi Melanie,
Thank you for leaving us a review! We love hearing that your project leaders have everything they need with Flipcause and that you appreciate the follow-up from your Success Team. We're here for you and looking forward to continuing to support your organization!
- Sector: Organización cívica y social
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
An all-in-one platform for small nonprofits
Revisado el 1/2/2022
The Flipcause team is responsive and helpful. I was worried we would get less responsiveness after...
The Flipcause team is responsive and helpful. I was worried we would get less responsiveness after our trial ended, but that has not been the case. We are overall very happy with the cost of the platform and the service we receive. We've already referred a fellow nonprofit!
Puntos a favor
Flipcause appealed to our small nonprofit because of the number of features available for its very reasonable price. We had been using multiple services to get the features Flipcause offered all-inclusive, so making the switch alone saved us time and money. The biggest sell for us was the inclusion of website design and hosting via Weebly. We were in the market for an updated website, and had been intimidated by the prospect of doing it ourselves, or the price of hiring someone to help us make the switch to a new format/platform. Flipcause made it easy and affordable. We could not be happier with the new site and the simplicity of the Weebly interface! In addition, the fundraising arm of Flipcause is user-friendly and the fees are reasonable. We have moved our event registration over to Flipcause and we are not paying nearly the same percentage of fees we paid with Eventbrite or PayPal!
Puntos en contra
It is easiest in retrospect to import all existing payment and database information at once, versus in stages which is how we went about it. I wish there was more automated features for contact outreach and emailing, but this isn't something we had with our prior platforms, either.
Respuesta de Flipcause
Hi Courtney,
Thanks so much for the review! It's so great to hear you have been able to consolidate a number of tools with Flipcause and as a result, saved some money! We're also happy to hear you're pleased with your new website.
And thanks for your feedback about having more emailing features. I'll be sharing your feedback with the team. Don't hesitate to let us know if there's anything else we can do to help!
- Sector: Gestión de organizaciones sin ánimo de lucro
- Tamaño de la empresa: Trabajador autónomo
- Software usado Semanalmente durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Generally Satisfied
Revisado el 4/1/2023
The customer service is great, reliable and thorough in their help. We highly recommend them!
The customer service is great, reliable and thorough in their help. We highly recommend them!
Puntos a favor
It's easy to use and straight forward. The concierge service is helpful.
Puntos en contra
That I couldn't find the person I was looking for in the search bar. It doesn't interface with MailChimp so we have to update our contacts into two places, which is time consuming and expensive.
Respuesta de Flipcause
Hi Lisa,
Thanks for the review! We're pleased to hear that you find Flipcause easy to use and straightforward, that your Success team is helpful to you and that they're reliable and thorough with their help. That's what we strive for!
And we hear you about your situation regarding your contacts. Mass mailing is definitely on our roadmap, and we can't wait to release it in the future. I'll be sure to let you know when we're closer to a release date. In the meantime, don't hesitate to reach out with any questions or concerns!
- Sector: Instituciones religiosas
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Very satisfied user
Revisado el 9/12/2022
It's important for our nonprofit to have a reliable donation platform and Flipcause does this job...
It's important for our nonprofit to have a reliable donation platform and Flipcause does this job extremely well.
Puntos a favor
I like the fact that it's easy to work with.
Puntos en contra
I don't really have any negatives to report.
- Sector: Administración educativa
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Better fundraising results with Flipcause
Revisado el 1/12/2021
I call and email frequently especially around donor fundraising campaigns. Everyone is always...
I call and email frequently especially around donor fundraising campaigns. Everyone is always friendly, helpful and ready to serve. I would not use any other platform!
Puntos a favor
I recommend Flipcause to all other non-profits because the website interface/update is integrated with all campaigns, CRM and you it's a subscription service where you always get support. I've used numerous other platforms and this by far is the easiest, user-friendly and easily understood by my staff members and Board members.
Puntos en contra
The only con is we are still cleaning up the data integration from past data-- maybe better integration with Quickbooks?
Respuesta de Flipcause
Hi Erica,
Thanks for the review! We're pleased to hear that you and your team have all found Flipcause to be user-friendly. And we love hearing that your Success Team has been friendly and responsive, especially during times when you are launching a campaign. We know how stressful it can be coordinating all the details and launching a successful campaign, and we'll continue to be there for you as you launch more!
Also, thanks for your feedback about data and QuickBooks integration. I'll pass it along to our development team. We look forward to building out more functionality to even better serve you. And please continue to reach out to your Success Team if you need support with your data.
- Sector: Gestión de organizaciones sin ánimo de lucro
- Tamaño de la empresa: 2-10 empleados
- Software usado Semanalmente durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Great product and service!
Revisado el 8/9/2021
Website maintenance. Consolidating payments, donations, events into one place.
Website maintenance. Consolidating payments, donations, events into one place.
Puntos a favor
We have been using Flipcause to manage our website, donations, payments, and events. The program and service has been a huge help and customer service is a great time saver on those busy days when you need something posted/done and don't have the time to get it done.
Puntos en contra
The reports could be a bit more streamlined and easier to arrange. I need basic info like name, contact info, their registration type, or donation amount, etc. I would also like to see how many registrations a person has instead of seeing their name 10 times in a list. Its very time consuming to condense the lists to use at check-in/to track donations/registrations.
Razones para elegir Flipcause
Consolidation, lower fees for payments/donations, help with website updates.Razones para cambiar a Flipcause
better price for what we got, consolidation of featuresRespuesta de Flipcause
Hi Janna,
Thanks for leaving us a review! We're so happy to hear that you've been able to save time by relying on your Success Team for support.
Also, thanks for your feedback about reports and registrations. I"ll be sure to pass it along to our development team for consideration. And as always, feel free to continue to lean on your Success Team if you'd like help formatting and cleaning reports and data. Let us know if there's anything else we can do to help!
- Sector: Gestión de organizaciones sin ánimo de lucro
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
New to Website Management
Revisado el 7/10/2021
I was brand new to using websites, campaign management, and donor management. Flipcause was...
I was brand new to using websites, campaign management, and donor management. Flipcause was recommended to me by a colleague at another Agency. The customer service is exceptional! They are so responsive and patient with my endless questions and over time, I have learned to do things on my own that I didn't initially think I could do! From the look of our website to the customer service provided, I couldn't be more pleased.
Puntos a favor
I love all of the features Flipcause offers. When I decided to go with Flipcause, the customer service walked me through every step of migrating away from our WordPress platform to Flipcause. The website looks wonderful, my volunteers are using it and I much more confidence in my role as a website/donor manager!!
Puntos en contra
I can't think of anything at this time.
Respuesta de Flipcause
Hi Stacie,
Thanks so much for the review! We're so happy to hear that you are pleased with your new website and that you have gotten the support you need from your Success Team. We're here for you and looking forward to continuing to support your organization!
- Sector: Deportes
- Tamaño de la empresa: Trabajador autónomo
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Flipcause has been an invaluable host for the Girls Golf of Tucson website
Revisado el 16/8/2021
Donations are more easily made using this software. Flipcause personnel are awesome problem solvers...
Donations are more easily made using this software. Flipcause personnel are awesome problem solvers when it comes to making requested changes to our website using their software to make it happen.
Puntos a favor
The software has been integral to building a user and donor platform which has helped grow our organization. The software is readily supported by Flipcause staff who will answer questions, make changes to our website and teach us how to make changes during these changes.
Puntos en contra
Integrating this software into our organization was very easy thanks to the Flipcause staff. While we can eventually create a list, wish we could integrate our membership info more easily into their software database.
Alternativas consideradas
GoDaddy Website BuilderRazones para cambiar a Flipcause
Customer service with Flipcause is better and website builder with Flipcause is better served.Respuesta de Flipcause
Hi Christopher,
Thank you so much for your review! We're happy to hear that you are satisfied with the support you have received from Flipcause and that you have been able to grow your organization with your user and donor platform. That is what we strive to do. Please don't hesitate to reach out to your Success Team if you need any assistance with getting your membership information set up.
- Sector: Medicina alternativa
- Tamaño de la empresa: 2-10 empleados
- Software usado Semanalmente durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Flipcause is the BEST!
Revisado el 4/5/2022
As much as I expect good service, my Flipcause team, from the very first contact, has made me feel...
As much as I expect good service, my Flipcause team, from the very first contact, has made me feel like they are friends. I am always treated with patience and kindness and of course knowledge. I have been moved to joyous tears on many occasions as I have been led down the path of an outstanding website, a happy team and people who understand my dream, not just my needs. I honor Flipcause every chance I get and cannot imagine not being a part of the program in any way. Thank you, thanks you, thank you!
Puntos a favor
Everything about the process has been easy or easy to learn with the help of my tam when portions are new to me.
Puntos en contra
NOTHING! This space wants me to put down at least 40 characters but what can I say? I have never had a problem with the software or the people behind it. I feel ther is no need for improvement at this time. My needs have been easily met!
- Sector: Gestión de organizaciones sin ánimo de lucro
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
User friendly and affordable nonprofit software that meets all your needs!
Revisado el 1/4/2022
Puntos a favor
The software is user friendly, and the customer service that comes with it is fast and extremely helpful. We are now able to run all fundraising efforts, including event registrations, as well as volunteer management in one place! It has really helped us streamline our database of donors, volunteers, and events.
Puntos en contra
We do wish it was integrated and would sync with Constant Contact so we didn't have to export and import contact records from one to the other.
Respuesta de Flipcause
Hi Briana,
Thanks for the review! We're so happy to hear you've found Flipcause easy to use and that you're satisfied with the support you've received from your Success Team. Don't hesitate to let us know if there's anything else we can do to help!
- Sector: Gestión de organizaciones sin ánimo de lucro
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Flipcause can be a huge help for your organization!
Revisado el 2/10/2021
The benefits of Flipcause have been extensive for my non-profit. Like I said before, the credit...
The benefits of Flipcause have been extensive for my non-profit. Like I said before, the credit card processing is huge, the ability for Flipcause to build a page or build my website for me is beyond beneficial to have this software, to be able to call and talk with a human instead of just doing it by email or text is massive and the kindness of the staff have been such a bonus for using this software! I am totally satisfied!!!
Puntos a favor
I love Flipcause because you can help build a new website or a new page if that is what is needed... the customer service has always been phenominal and I recommend this software to anyone who needs it. I love the fact that I can call and say I want to learn how to do this and they help with this too. I also love the fact that you do your own credit card processing because that is one less thing I have to handle. Flipcause handles this for me and I highly recommend Flipcause for your website and credit card processing needs.
Puntos en contra
I would love to have more in depth reporting features for Flipcause. I can work with what they have but would appreciate it more if I had the ability for more ease in reporting capabilities Other than that, I cannot think of anything else that I would love to have changed.
Respuesta de Flipcause
Hi Nancy,
Thanks so much for your thoughtful review! We're happy to hear that you've had a great experience with your Success Team and that you appreciate having payment processing included in the tools and services available to you.
Also, thanks for your feedback about the reports. I'll pass it along to our development team for consideration. We look forward to building out more functionality to even better serve you. And please continue to lean on your Success Team if you need support with running reports. Let us know if there's anything else we can do to help!
- Sector: Gestión de organizaciones sin ánimo de lucro
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Sounds to good to be true, but its not! Flipcause is transformational for small Non-Profits!
Revisado el 1/2/2022
We are so happy with Flipcause! When we first heard their offer we thought it was to good to be...
We are so happy with Flipcause! When we first heard their offer we thought it was to good to be true. But they are the real deal, and working with them has been transformational for our small non-profit. We look forward to continuing to grow with them and hopefully for them to bring on new integrations like mailing list and mass email. I am not a bot, I just really want Flipcause to survive and thrive because of the impact they have had on our Non-Profit and how integral they are to our success.
Puntos a favor
It is fairly simple and easy to use. Where I have run into trouble an email to the success team immediately solves my problem. If I don't have time to implement a new campaign Flipcause will build out the bones for me and I can usually finish the details to my liking within an hour or two. They can fully build out campaigns and website pages for you, but I just find it faster to use them as support and for overall structure building.
Puntos en contra
Everything they do have I think works well, or well enough. So what I like least is that they do not have all the features I need to manage my non profit in house. Mainly mass emailing I wish that it was integrated with API directly to Flipcause so I could manage all my contacts in one place.
Respuesta de Flipcause
Hi Christopher,
Thanks for leaving us a review! Wow, we're so honored to be described as transformational for small nonprofits. That's definitely what we are striving to be! And that's great to hear you're able to easily set up your campaigns while still getting support when you need it.
Also, thanks for letting us know you'd like to see email marketing included in our suite of tools. I'll be sharing your feedback with the team. Don't hesitate to let us know if there's anything else we can do to help!
- Sector: Gestión de organizaciones sin ánimo de lucro
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Reliable, Safe Payment Gateway for our fundraising
Revisado el 8/1/2022
Flipcause has the features we need and the organization is responsive and supportive. We use this...
Flipcause has the features we need and the organization is responsive and supportive. We use this application every day. It keeps our non-profit moving forward, allowing us to focus on our work.
Puntos a favor
We selected Flipcause for the ease of use for recurring donations and creating new campaigns. The short payment cycle was another key factor. As a small NGO, we could not afford to wait 15-30 days for payouts. The support team is very responsive and easy to contact when we have an issue. They have strong security and have worked with us to facilitate international donations.
Puntos en contra
The payment page has been slow to load at times but is usually fixed in the next software update.
Respuesta de Flipcause
Hi Evelind,
Thanks so much for the review! We're pleased to hear that Flipcause has made it easy for you to set up campaigns and take recurring donations. And we know how important it is for nonprofits to receive their funds as soon as possible, so we're also happy to hear that you're pleased with how quickly you can access your funds. Don't hesitate to let us know if there's anything else we can do to help!
- Sector: Investigación
- Tamaño de la empresa: Trabajador autónomo
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Perfect for micro and small nonprofits
Revisado el 8/9/2022
Any time I have contacted my service team they respond quickly and efficiently. Set up of the...
Any time I have contacted my service team they respond quickly and efficiently. Set up of the account was easy. I continue to refer this service to colleagues who work with other small nonprofits.
Puntos a favor
This is very easy to integrate into an existing website and use. The support team is fabulous and the help pages actually explain how to do things, if you want to do it yourself. Management of campaigns and donors is easy.
Puntos en contra
I would like to see mass email added into the program, but it is not a reason to not use this.
Respuesta de Flipcause
Hi Emily,
Thanks for leaving us a review! We're pleased to hear that you find Flipcause easy to use, that you find your Success team fabulous, and that the help center was able to help you. We're also honored that you continue to refer our service to other nonprofits.
Mass emailing is definitely on our roadmap. I'll be sure to communicate with you as we get closer to a release date. And please continue to reach out to us for support. We're here for you and looking forward to continuing to support your organization's needs.
- Sector: Gestión de organizaciones sin ánimo de lucro
- Tamaño de la empresa: Trabajador autónomo
- Software usado Semanalmente durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Amazing Value
Revisado el 9/6/2021
My overall experience has been great. We have no staff, so managing so much in one spot is...
My overall experience has been great. We have no staff, so managing so much in one spot is important to us. Considering all the features offered for one low monthly fee, great customer care, and the ease of using the reporting and analytics, I could not have selected a better product for this stage of our nonprofit organization.
Puntos a favor
We are a tiny nonprofit organization. I like that this software offers so many features in one product. I use the website services and donor/data management, so it covers most of our main needs. Also, it is convenient to work with one customer service team for everything.
Puntos en contra
It took some time to learn the tools for setting up campaigns. There are many detailed selections to be made. However, tutorials and access to customer service helped with this.
At first, there was no text to give feature but, they were already working on it when I inquired about it.
Respuesta de Flipcause
Hi Amy,
Thank you for leaving us a review! We're so happy to hear that we've been able to help your organization with your website, donor management, and data management needs.
We're also glad to hear that you were able to get support from the Help Center and your Success Team for learning how to get campaigns set up. And we'll be sure to keep you posted on updates for Text-to-Give.
Your Success Team is always available to make sure you get your job done as quickly and easily as possible, so don't hesitate to continue to reach out when you need us!
- Sector: Gestión de organizaciones sin ánimo de lucro
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 7.0 /10
Good for a Small Non-Profit
Revisado el 8/12/2022
I like Flipcause overall but I do believe it could have an updated look and a "chat now" option so...
I like Flipcause overall but I do believe it could have an updated look and a "chat now" option so users can get help immediately instead of waiting for days or weeks to hear back, if we hear back at all.
Puntos a favor
The software is easy once you figure it out. The price is good for a small non-profit.
Puntos en contra
It is very difficult to get help with customer service. Every time I use the "get help" section on the website, I get no reply. I have resulted in figuring out and doing everything myself because I cannot get any help from customer service. I've complained about this previously but nothing was done to improve it. The reports are also not easy to use to find what information you're looking for.
Respuesta de Flipcause
Hi Tori,
Thanks for leaving a review! We're happy to hear that you can easily use our software and that the price is good for you. We strive to keep our prices affordable.
We're sorry to hear that you've been having difficulties reaching your Success team and finding the information you're looking for using the reports. I'll be sure to share your feedback with the team. In the meantime, don't hesitate to reach out with any questions or concerns!
- Sector: Gestión de organizaciones sin ánimo de lucro
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Flipcause is AMAZING!
Revisado el 1/8/2019
My experience with Flipcause has been wonderful.
My experience with Flipcause has been wonderful.
Puntos a favor
This software is so incredibly easy to use. It is intuitive. We were a beta user for the CRM and I love our new database. Super simple to use. Making changes to our website is easy, also very intuitive. I actually can't believe that this product is not #1 in the industry. It is easy to use and the customer service is excellent. Any question I have is answered within the day and I have even called after hours and had customer support. I can't say enough good about Flipcause. I love them.
Puntos en contra
Nothing. Absolutely nothing. This product is great. The customer service is excellent.
Respuesta de Flipcause
Hi Nancy,
Thank you so much for the review! We're so happy to hear what a great experience you've had with us. We're so glad you've found the platform easy to use and that we've been able to provide excellent customer service, that's what we strive to do!
- Sector: Resolución de conflictos alternativa
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Great software, great people!
Revisado el 1/9/2022
Our overall experience with Flipcause has been great! We even had a transaction dispute and they...
Our overall experience with Flipcause has been great! We even had a transaction dispute and they sprung into action so that we were treated fairly. Being a small nonprofit, it feels really good to have people in your corner and Flipcause is definitely in our corner! Making our training more available to everyone has been a notable addition to what our company offers and that's thanks in part to Flipcause!
Puntos a favor
What we like most about the software is the ease of use. We can hop on, change campaigns, update our website, and transfer funds directly into our account!
Puntos en contra
There really isn't anything that I dislike. Whenever I encounter a problem, I contact my team, and they respond very quickly.
Respuesta de Flipcause
Hi Stephanie,
Thanks so much for taking the time to leave us a review! It's so great to hear that you find Flipcause easy to use, where you can just hop on, change campaigns, update your website, and transfer funds directly into your account. We love hearing that your Success team was able to respond to every problem you encounter quickly and that your overall experience with us has been great. I'll be sure to let the team know of your very kind words.
And please continue to reach out to us for support. We're here for you and looking forward to continuing to support your organization's needs.
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
Everything is wonderful except mobile
Revisado el 9/5/2018
Puntos a favor
What you get for the cost is incredible. No hidden fees or surprises. The success team is very responsive as well as the company as a whole. I've seen changes implemented in the platform that I asked for! They are constantly working to improve the platform and add everything that could be helpful to an organization.
Puntos en contra
The new mobile functionality has not been a good experience for us, and the follow up support with our problems and questions after our event was lackluster or didn't have the sense of urgency we would expect when you feel like you're missing a lot of money from an event. We thought transactions were going through during the event but it appears many of them didn't actually, with no way to recoup any of it.
Respuesta de Flipcause
Hi Megan,
Thank you for your feedback! Providing stellar service is of utmost importance to us. We're so sorry to hear about your event experience! We just pushed an update to the mobile app that fixes this payment issue from recurring. Please update your app to the latest version. We're also looking into what happened with the particular response you received to the issue, and want to make sure this doesn't happen again. We'll be reaching out directly to you as well to ensure this has been fully resolved. Thank you so much for bringing this to our attention!