BigTime

4,6 (646)
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Software de gestión de proyectos, facturación y tiempo para pymes

Calificación general

4,6 /5
(646)
Relación calidad-precio
4,5/5
Funciones
4,4/5
Facilidad de uso
4,5/5
Asistencia al cliente
4,7/5

94%
Un ha recomendado esta aplicación
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Opiniones de 646

Angie
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 10.000+ empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Ayuda a llevar un control.

Revisado el 21/7/2023

Puntos a favor

Este aplicativo permite llevar un control de tiempo y gastos aparte de tener una variedad de herramientas muy utiles.

Puntos en contra

No tengo quejas por el momento me ha funcionado muy bien.

Eduardo
Eduardo
Calificación general
  • Sector: Diseño
  • Tamaño de la empresa: 501-1.000 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Escelente software para la productividad

Revisado el 8/12/2022

Puntos a favor

BigTime es façil de configurar y usar, permite la conexión a QuickBooks para publicar información y permitir la facturación a los clientes. Así mismo, visualizar informes de gastos y recopilar información de los proyectos en una base de datos. Además, cuenta con seguimiento del tiempo que es muy sencillo de controlar.

Puntos en contra

Un punto negativo de BigTime es que a veces crea tiempos duplicados. Enviando el doble o el triple en horas de trabajo.

Itziar
Calificación general
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Semanalmente durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

Gran software para avanzar en tu negocio.

Revisado el 20/8/2023

En general, me parece una gran herramienta si lo que quieres es facilitar y agilizar tu trabajo,...

En general, me parece una gran herramienta si lo que quieres es facilitar y agilizar tu trabajo, por todas las funciones que ofrece, creo que es una de las mejores opciones a utilizar.

Puntos a favor

Lo que más me ha gustado es su capacidad para facilitar y gestionar tu trabajo. Tiene muchas funciones que hacen posible todo lo que imaginas, desde gestionar los proyectos, realizar operaciones...

Puntos en contra

Lo único a mejorar quizás sea el diseño del propio software, para que así sea un poco más dinámico en las gestión de proyectos.

Diego Sebastian
Calificación general
  • Sector: Dispositivos médicos
  • Tamaño de la empresa: 1.001-5.000 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

BigTime: El software de gestión de horario en tareas

Revisado el 6/11/2022

Puntos a favor

Es el primer software que conocí para gestionar mi horario

Puntos en contra

No requiere muchas mejoras pero si en diseño

Ariadna
Calificación general
  • Sector: Arquitectura y planificación
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Mensualmente durante Prueba gratis
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 6.0 /10

BigTime

Revisado el 2/10/2023

Puntos a favor

Es un buen programa para llevar un recuento de las horas

Puntos en contra

Hay aplicaciones con los mismos usos que este programa más faciles.

Charles J
Charles J
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Excellent PSA tool, offers good return on investment.

Revisado el 8/8/2023

BigTime spares our admin and bookkeeping division a part of time, we already recorded time in...

BigTime spares our admin and bookkeeping division a part of time, we already recorded time in Quickbooks, which was all entered by hand. With BigTime, representatives log their time, and with many buttons, we are able send all the information from our employees' timesheets to Quickbooks for finance. We collaborate with other firms on our contracts, we utilize this as a asset and monetary venture administration apparatus for all contracts. We utilize it for all time following for our different ventures, the reporting segment is incredible - lots of standard reports accessible or we have the capacity to make our possess. Billing is additionally exceptionally simple, there are so numerous choices for how to bill that we are able utilize anything makes the foremost sense for us based on different subtleties, as well as for our clients. Cost following is additionally exceptionally straightforward and natural for our workers.

Puntos a favor

The ability to sync with Quickbooks is a significant selling factor for our firm; it has proved quite useful in checking data. We can also use the sync capability to create projects in Bigtime that are not yet in the billing stage and maintain them there until the project is awarded to us. The program that we now use for all-time tracking and billing is highly straightforward for both workers and contractors to use, as well as incredibly adaptable and versatile. Your support crew is wonderful; they are incredibly attentive and comprehensive, and they respond quickly to my inquiries; they have been a huge help to me in my varied support requirements.

Puntos en contra

The one big issue we've had is that our Quickbooks sync doesn't always function properly, but it's difficult to identify whether this is a BigTime or a Quickbooks issue.

Kimberly
Calificación general
  • Sector: Ingeniería civil
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

[sensitive content hidden] was responsive and helpful

Revisado el 30/3/2023

easy to use and the chat support is extremely helpful and useful.

easy to use and the chat support is extremely helpful and useful.

Puntos a favor

ease of use and integration with QBO, invoicing and WIP tracking, easy to train for staff input of TS

Puntos en contra

slow to add some features that would be helpful for payments. Adding feature to charge client service fees for ACH and credit card payments, allowing us to edit payment post if entered incorrect or if Client over pays to track credits.

Michael
Calificación general
  • Sector: Servicios medioambientales
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 0.0 /10

No implementation support

Revisado el 6/10/2022

Not happy. We have asked for a full refund.

Not happy. We have asked for a full refund.

Puntos a favor

App is a nice feature for mobile time entry.
Updated interface is better than older software.

Puntos en contra

This company was heavy on the sales side with relentless calls but has been completely ghosting us on implementation support. After numerous calls and support tickets, they have only directed me to online videos. All we want is to spend an hour with a support agent to ensure the correct setup to avoid lost worktime.

Alternativas consideradas

BQE CORE Suite

Razones para elegir BigTime

We needed a more robust project management system.

Software anterior

QuickBooks Time

Razones para cambiar a BigTime

I thought the size of the company with the robust development team would be a wise choice for us as we have had issues with smaller software companies. It was not as advertised.
Rahul
Calificación general
  • Sector: Hospital y atención sanitaria
  • Tamaño de la empresa: 501-1.000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Review of BigTime

Revisado el 14/7/2024

Puntos a favor

BigTime has a wide range of resources that are useful for the different types of healthcare projects we are exposed to. Reporting, expense entries, billing invoices are some of the relevant options that make it appealable for users.

Puntos en contra

Some reports are hard to customize. It may require someone who is technically sound to incorporate it within the platform for regular use.

Courtney
Courtney
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 10.000+ empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

BigTime streamlines our projects efficiently

Revisado el 13/11/2023

BigTime's live chat feature is fantastic because of how quickly you can get a response. The...

BigTime's live chat feature is fantastic because of how quickly you can get a response. The interface is quite simple to use. When I need to submit my timesheet, I always turn to BigTime, and I've never had any trouble with it locking up on me or taking too long to load or reload the website.

Puntos a favor

BigTime makes keeping track of time and money very easy.It provides smooth interaction with QuickBooks Online.With BigTime, it's easy to organize your day and keep track of your projects.

Puntos en contra

The developer has adopted the idea that fixing all known operational faults will boost business productivity and open the door to future modifications.

Lori
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

Big Time

Revisado el 4/11/2019

Time and Expense reporting for employees who work in different sites. Invoicing has simplified our...

Time and Expense reporting for employees who work in different sites. Invoicing has simplified our billing system.

Puntos a favor

Ease of use for time reporting, expense tracking, invoicing and tracking jobsites. Mobile App.

Puntos en contra

Mobile App is very limited and a lot of glitches.

Respuesta de BigTime Software

Lori,

Thanks so much for posting a review for us here at BigTime - we really appreciate your time and your feedback. We're happy to hear that you're finding the software easy to use for the tracking of your time and expenses, as well as invoicing and making things easier on the go. If you're having difficulty with the mobile app, please reach out to our Support Team for assistance and let your Customer Success Rep know too and we'll see what we can do to help.

Thanks again!
The BigTime Customer Success Team

John
Calificación general
  • Sector: Arquitectura y planificación
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Onboarding

Revisado el 12/11/2020

Puntos a favor

The onboarding process and support has been seamless so far and we expect to be fully converted in 60 days total.

Puntos en contra

Always room for improvement, but we haven't had any with BigTime yet. We need to sort out some details in our Quickbooks Desktop projects to align when integrating.

Brandie
Calificación general
  • Sector: Seguridad informática y de redes
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

Big Time Review

Revisado el 29/10/2019

Overall I like big time.... the customer service is quick and easy to work with

Overall I like big time.... the customer service is quick and easy to work with

Puntos a favor

I enjoy the ease of the software and the accessibility for our employees

Puntos en contra

Setting up the software and getting the syncing to the correct quick books accounts was time consuming

Alternativas consideradas

QuickBooks Time

Razones para elegir BigTime

For a better software

Razones para cambiar a BigTime

The overall ease of the software along with the support

Respuesta de BigTime Software

Brandie,

Thanks so very much for taking the time to leave us a review here at BigTime - we sincerely appreciate your feedback! We are very happy that you're pleased with the software and it's accessibility for your employees - we work hard to make BigTime easy to use and it seems like you're reaping those benefits - what could be better?

While it does take a little work to get BigTime setup initially, we do have Customer Support Reps that can assist you with each and every step as needed and we have a Support Team standing by to help too, so please reach out to us if we can help in any way.

Hope to hear from you soon!
The BigTime Customer Success Team

Carla
Calificación general
  • Sector: Consultoría de gestión
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Great Experience

Revisado el 27/1/2021

We currently use BigTime for timekeeping, invoicing, and project management. The newest benefit...

We currently use BigTime for timekeeping, invoicing, and project management. The newest benefit that [SENSITIVE CONTENT HIDDEN] shared with us is being able to copy a project instead of having to create it from scratch. Thanks for the tip, [SENSITIVE CONTENT HIDDEN]!!!

Puntos a favor

Very user friendly! Ease of issuing invoices and ease of timekeeping. Of course, let us not forget the wonderful training that we received from [SENSITIVE CONTENT HIDDEN]!!!

Puntos en contra

We would like to have a reminder sent to use for invoicing outside of our normal period. However, I understand that [SENSITIVE CONTENT HIDDEN] will discuss this with us further.

Alternativas consideradas

BambooHR

Razones para cambiar a BigTime

BigTime has more of the options that we need.
Ken
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Connect with humans who understand the product and its purpose

Revisado el 27/2/2023

Fast and effective

Fast and effective

Puntos a favor

It performs a significant amount of the project management and time tracking tasks that we need. Support is always a quick chat away.

Puntos en contra

I wish we could see our billing rate schedule in one place rather than having to go through individual staff data tabs.

Adam
Calificación general
  • Sector: Bellas artes
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

BigTimeAwesome

Revisado el 30/7/2020

All of our work is fixed fee and this allows us to track time and materials live to help us stay on...

All of our work is fixed fee and this allows us to track time and materials live to help us stay on budget and maintain profit margins

Puntos a favor

This system was very easy to implement, gives live view into project health and support is amazing.

Puntos en contra

Needs more dashboard options, scheduling is a bit basic and Quickbooks integration has been a bit buggy

Alternativas consideradas

Buildertrend

Razones para elegir BigTime

Dynamics was too complex, expensive and difficult to implement. BT is more in depth out of the box for a small company and implementation was easy.

Software anterior

Dynamics 365

Razones para cambiar a BigTime

Buildertrend charges per project(we have as many as 40 on at once) and does not truly integrate with Quickbooks.
Scott
Calificación general
  • Sector: Ingeniería civil
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Big Time is Big Value for small companies

Revisado el 12/3/2021

I realize at a glance we can see valuable financial information.
the ease of creating invoices if...

I realize at a glance we can see valuable financial information.
the ease of creating invoices if allowing for faster payments.

Puntos a favor

This software is easy to navigate, and is very user friendly to edit/customize for your companies specific needs

Puntos en contra

It takes time to set things up properly, but that is expected.

Alternativas consideradas

QuickBooks Time

Razones para elegir BigTime

Mintue7 was not syncing with our QB properly, and the support was not very good to help figure out what it was deleting employee information when it synced.

Software anterior

Minute7

Razones para cambiar a BigTime

Big time and everything we wanted from Ajera at a fraction of the cost.
Nicholas
Nicholas
Calificación general
  • Sector: Arquitectura y planificación
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Easy to use software with great customer support

Revisado el 30/9/2021

As I've said above, fee tracking and time tracking have really tightened up for our company thanks...

As I've said above, fee tracking and time tracking have really tightened up for our company thanks to BigTime. We're able to know the health of our projects in one click with a report.

Puntos a favor

Our small business needed a platform to help us accurately track the financial health of our projects. We moved to BigTime from QuickBooks Online because we needed deeper control of our time entries and fee tracking. The Report Center really leverages the data entered into the system so that at a push of a button your data is organized and presented in an easy to understand report. Custom reports are a great feature, and with the help of the support team you can create whatever report your company needs. Thanks to BigTime we've been able to track the health of our projects with precision, and the overall health of our company has BigTime to thank.

Everyone we've worked with at BigTime ([SENSITIVE CONTENT]) have been extremely friendly and helpful whenever we've come to them with a problem or request.

Puntos en contra

As BigTime has grown over the years they've taken their users suggestions to heart. If a feature isn't currently active on BigTime it most likely is in the pipeline for future integration. We've seen our suggestions turn into real features throughout the duration of our use of the platform which is always great to see when companies listen to their customers.

Sometimes the reporting center isn't as intuitive as you'd like it to be, but with a little help from their support team they can help custom build your reports with you.

Denise
Denise
Calificación general
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

We use BigTime for Professional Services Automation. It is great for our multilevel company.

Revisado el 15/4/2018

Our company is not able to more accurately and completely track time to be charged to a project. ...

Our company is not able to more accurately and completely track time to be charged to a project. Our systems are now more automated and more paperless.

Puntos a favor

BigTime allows users from a variety of backgrounds to connect to the software from various platforms (desktop, laptop, smart phone) to track time per project, to track expenses on a daily basis with electronic submission of receipts, to run reports on time spent, to connect with external accounting software seamlessly.

Puntos en contra

the software has some limits on "naming" items that do not always correspond directly to our external software and do not fit within our company culture. (For example: In BigTime, billable means charged to the project, may invoiced or may not invoice. In our company culture, billable means an invoice will be sent for payment to the client.

Respuesta de BigTime Software

Denise,

Thank you so much for the review - we truly appreciate the time and the effort you've taken to let us know how our software is working for you. We're very happy to hear that BigTime is working for you throughout your organization and that you're able to use the software across several different platforms - we work hard to make that happen!

We're very sorry to hear that some of the terminology used by BigTime is inconsistent with your business processes. We try to make BigTime as flexible as possible, and you can change many of these terms within your Lexicon (check under My Company>My Company>Lexicon) but there are some terms we cannot change at this time. That being said, that feature might make for an excellent Feature Request. If you'd like to learn more about how to submit a Feature Request, please reach out to us at [email protected].

Thanks again!
The BigTime Customer Success Team

Mary
Calificación general
  • Sector: Petróleo y energía
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

I still recommend this product after having using it for 10 years

Revisado el 18/5/2018

Time tracking, expense reports and invoicing all comes out of the same information that is entered...

Time tracking, expense reports and invoicing all comes out of the same information that is entered in one place: BigTime We use QuickBooks for accounting and the BigTime information flows easily into QuickBooks at a nightly synchronization.

Puntos a favor

The ease of use and setup, management and flawless connection to QuickBooks to post information and allow us to invoice clients, print and pay expense reports and collect project information in an easy to use project database. Time tracking is a breeze and built in reports allow us to view important information with a few clicks.

Puntos en contra

That the BigTime monitor is not a service but it requires an account to be always signed in in order to run. I hope it can be converted to a service that we don't have to worry about.

Respuesta de BigTime Software

Mary,

Thanks so much for your review - hearing good things from our customers always makes us happy, but hearing good things from our customers from the past decade really makes our year! :)

We're very pleased to hear that we're doing things well in your book and we're going to try really hard to keep doing so and maintain your positive impression of us. Regarding the Sync Manager, it's actually the security requirements of Quickbooks that prevents us from creating a stand-alone service, so as long as Quickbooks keeps their security as is, then our hands are unfortunately tied.

Please do let us know if there's anything else we can do for you, or if we can assist in anyway!

The BigTime Customer Success Team

Derek
Calificación general
  • Sector: Transporte marítimo
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Bigtime Review

Revisado el 26/4/2019

My company is able to use Bigtime for time and job management. All of our employees utilize it and...

My company is able to use Bigtime for time and job management. All of our employees utilize it and is pretty user friendly. Customer support is extremely important to me and I have been working with representative who is the Manager for Customer Success and she has been great to work with! Without her support I would not have been able to learn how to utilize all of the functions that are beneficial for our business. I look forward to continuing to work with representative with helping me grow my knowledge of the software and utilize all of the great functions Bigtime has to offer. Thank you representative!

Puntos a favor

I like the functionality and how we were able to have some custom features made that are helpful for my job/company and how we use Bigtime.

Puntos en contra

I don't like that there are some advanced features offered but they are not completely working when I try to set them up.

Respuesta de BigTime Software

Derek,

Thanks so much for taking the time to post a review for us here at BigTime. We're very pleased to hear that your interactions with Chris are helping you to understand all of our software's functionality and how you can apply your business processes to it. This is great to hear!

As well, be sure and check out our Knowledge Base, which has hundreds of detailed articles on all of BigTime's functionality - these articles will prove to be invaluable as you continue to learn about BigTime's advanced features: http://kb.bigtime.net/

We hope this helps, and thanks again!
The BigTime Customer Success Team

Kate
Calificación general
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Great interface for timesheets and expense reports

Revisado el 24/1/2018

Puntos a favor

I like the intuitive interface that generally does not confuse me. I also like that if I have a specific question, I can typically get it answered quickly through the support team.

Puntos en contra

1. I would love to have access to timesheet and expense review through the app on my phone
2. I would love a more hands on 'onboarding' process where someone really walked through the interface with Quickbooks for us as business owners

Respuesta de BigTime Software

Kate,

First of all, thank you very much for taking the time to submit a review of Big Time - your review means a whole lot to us! We're very pleased that you've had a positive experience with both our intuitive software and our responsive support. :)

Regarding Timesheet/Expense approval on the mobile app, we understand completely and you're not alone - other users are asking too, and we hope to have that feature live as soon as we can. The idea for a Quickbooks centered training is an excellent one, and we'll make sure that we take a close look at adding that option into our On-boarding as well!

We do offer Success Points, which your firm can purchase for additional training about any topic you like (such as Quickbooks' interaction and interface with Big Time) and you can find out more about that here: https://cdn2.hubspot.net/hubfs/442598/Success%20and%20Support%20Content/Success%20Services/Success%20Services%20&%20Points.pdf

Thanks!
The Big Time Customer Success Team

Mizanur Rahman
Calificación general
  • Sector: Marketing y publicidad
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Great tool for our business

Revisado el 20/3/2023

My workload in budgeting and invoicing projects has been reduced significantly with the help of...

My workload in budgeting and invoicing projects has been reduced significantly with the help of BigTime. It allows me to focus more on my technical expertise in managing projects. Really appreciated.

Puntos a favor

BigTime offers a comprehensive set of features for our business, including time tracking, project management, expense tracking, billing and invoicing, and reporting and analytics. They provide excellent customer support, with a dedicated team of experts.

Puntos en contra

The mobile app version of BigTime has fewer features than the desktop version. They have a lot of integration but customization options for reports are limited.

Alyssa
Calificación general
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente

Does its job with

Revisado el 9/5/2018

Puntos a favor

The integration with Quickbooks makes our lives much easier. The support staff is really good too - they always get back in a timely manner. The integrated task timer is a nice feature as well.

Puntos en contra

There isn't anything I really dislike about BigTime, but there are some features I wish it had (like automatically creating tasks in new projects)

Respuesta de BigTime Software

Alyssa,

Thanks so much for your review. We here at BigTime really appreciate your taking the time out of your busy schedule to post a review and we're very pleased that our software is making your life easier!

Regarding the auto-creation of tasks, please feel free to send us a Feature Request for that! You can always submit a Feature Request to [email protected] to potentially add a new feature. Please make sure you put "FeatureRequest" in the subject line of the email when you send it and provide as much detail in the body of the email as possible so that we're sure that we implement the feature properly. Our Development Team examines each Feature Request very carefully and many of the features you use in BigTime today are the direct results of customers requesting functionality in the past.

We hope to hear from you again soon and thanks for the review!
The BigTime Customer Success Team

David
Calificación general
  • Sector: Hardware informático
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Excellent for Engineering Services

Revisado el 7/11/2019

I have tried many solutions in the past and I found BT was the best fit for our organization. Very...

I have tried many solutions in the past and I found BT was the best fit for our organization. Very cost effective compared to other solutions. It requires little time to produce reports and the engineers find the UI for entering time easy and fast.

Puntos a favor

Ability to easily add staff, create projects and budgets
Report generation and ability to export reports to excel for pivot table analysis
Fast online server responses

Puntos en contra

No ability to import project files from other applications, excel / MSProject
Limited number of levels for sub-tasks

Respuesta de BigTime Software

David,

Thanks so very much for posting a review for us here at BigTime. We really appreciate your thoughts and you're sharing them with us. We're pleased to hear that BigTime is helping you easily create staffers, projects, budgets, and reports and that you're getting some mileage from our exporting feature too. Regarding your cons, those are excellent ideas for Feature Requests, so we would definitely suggest that you do so! If you don't know how to submit a Feature Request, you can reach out to your Customer Success Rep, or directly to us here on the Customer Success Team.

Thanks again!
The BIgTime Customer Success Team