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Opiniones de 941
- Sector: Aprendizaje en línea
- Tamaño de la empresa: 201-500 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Digital House
Revisado el 21/10/2020
Puntos a favor
Facilidad de uso tanto para nosotros como cliente, como para quienes hacen sus reservas
Puntos en contra
el setup a veces es complicado, no resulta tan intuitivo
Alternativas consideradas
Calendly- Sector: Cuidado de la salud mental
- Tamaño de la empresa: Trabajador autónomo
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Setmore ha simplificado mi vida
Revisado el 6/11/2020
¡Me encanta! Lo amo.
El servicio al cliente es excelente, profesional y rápido.
¡Me encanta! Lo amo.
El servicio al cliente es excelente, profesional y rápido.
Puntos a favor
Es súper fácil de utilizar y puedes modificar los servicios, horarios, tarifas, todo, cuando lo desees o necesites. Es súper friendly trabajar con él.
Puntos en contra
Quizás el cambio de hora en el calendario porque en Puerto Rico, no cambia; pero llamé y me atendieron rápido, resolvieron inmediatamente y quedé súper satisfecha.
Alternativas consideradas
CalendlyRazones para cambiar a Setmore
Lo cómodo y fácil de usarRespuesta de Setmore
Hi there,
Thank you so much for your review! Delighted to hear that Setmore is helping your business and the software is easy to use. Team Setmore is here to help 24/7, feel free to reach out at any time.
Julia, Team Setmore
- Sector: Fotografía
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Prueba gratis
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Fotógrafo Cubano
Revisado el 30/8/2020
Problemas con el calendario.
Problemas con el calendario.
Puntos a favor
Puedo tener todo mi equipo junto, usar mi pagina de facebook directamente en la plataforma.
Puntos en contra
más información en youtube. y en español
- Sector: Salud, bienestar y deporte
- Tamaño de la empresa: Trabajador autónomo
- Software usado Otro durante Prueba gratis
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 7.0 /10
Buen producto
Revisado el 26/6/2020
Puntos a favor
Excelente asistencia, se pueden manejar varios calendarios
Puntos en contra
El costo es elevado para mi en este momento

- Sector: Formación profesional y coaching
- Tamaño de la empresa: Trabajador autónomo
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Great one-stop shop for health practitioners
Revisado el 14/7/2020
Setmore provides a combination of easy-to-use function sand features that make my job as a life...
Setmore provides a combination of easy-to-use function sand features that make my job as a life coach simpler. Setmore is my single source of truth for the day to day running of my business. Appointment booking, calendar integration, client details, email and text appointment reminders, cash and card payments, web storefront, these are all features I'd expect to find in software targetted at my business, but the no-cost integration with Teleport for group and one-to-one video sessions is the cherry on the top. If you run a hair salon, a yoga or pilates studio, a coaching business, a massage practice or any session-based appointment-run business, then it is worth your time evaluating Setmore.
Puntos a favor
Setmore is incredibly easy to use and set up. The feature set for anyone who lives by client appointments is perfect. Simple integrations with payment providers ensure you can charge for services. Best of all is the integration with Teleport.video for video conferencing. The dashboard gives you a high-level view of your business, and the reports and client database are simple but useful. If you need deeper analytics or CRM functionality Setmore also integrates with most of the market leaders. Finally, Setmore support is responsive, professional and helpful.
Puntos en contra
As an Apple-based business, the support for Safari is not as complete as the support for Chrome. There is also no support for Windows Explorer - which can be an issue for video chats with some clients. However, as there are workarounds - use Chrome or Firefox - this isn't a deal-breaker. I would like a bit more customisation for the client-facing features. For instance, the online booking page isn't customisable for look-and-feel - e.g.brand colours. layout etc. However, those are advanced features which I suspect few customers would take advantage of, so again not a deal-breaker.
Razones para cambiar a Setmore
Pricing, features and functionality- Sector: Salud, bienestar y deporte
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Do not overlook Setmore
Revisado el 1/6/2021
It has been a huge blessings as I started my business with Setmore and it has allowed me to take...
It has been a huge blessings as I started my business with Setmore and it has allowed me to take bookings online. I have only used the free version and will be sad to leave them, but should they upgrade to the more modern style and more capability, I would love to hear about it as I know they will do it right.
Puntos a favor
It is very easy to use and intuitive to set up. It has online booking capability that integrates with my Wordpress website. The online help is second to none and they are very quick to respond and super friendly. Their FREE version is amazing for up to five practitioners and integrates with numerous payment providers. It has a notes section and option to list classes.
They are also constantly improving their system, striving for the best.
Puntos en contra
It does not look that modern and although they do the basics very well, I need more than that now, which they cannot yet provide, such as concession cards, membership options, discounts, SOAP notes etc.
It looks a little outdated and wanted to have a modern look with lots of clear images.
Alternativas consideradas
TimelyRazones para cambiar a Setmore
As a brand new business I was attracted by their free version.Respuesta de Setmore
Hi Debby,
Thanks for taking the time to write a review. Your feedback is extremely important to us as we are constantly striving to improve the product.
Please continue to reach out to our support team or email [email protected] if you have any issues.
Thanks,
Julia, Community Team
- Sector: Salud, bienestar y deporte
- Tamaño de la empresa: 11-50 empleados
- Software usado Otro durante Prueba gratis
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 5.0 /10
Has a big future.
Revisado el 24/5/2020
At this moment, I have not used the system in my clinic so I do not have any impression about your...
At this moment, I have not used the system in my clinic so I do not have any impression about your service. But if I found the improvement above the note, I can expect a big picture in the future about your service.
Puntos a favor
I have googled for a long time and I found this service by chance. It is easy to use, simple and very helpful for the operation in the clinic.
On the other hand, they have much room to improve about patient ID, connectiong medical record with other cloud app or service, imput system of the clinets.
Roughly, I understand the system very easily so in this point, each small dental clinic in Japan should use to manage the client appointment.
Puntos en contra
Please make client ID to each client record. >In the operation we handle patient with her medical record not their name. If the system has to use patients name in the clients record or in the calendar, we might misunderstand the patient who has the same name in different persons.
Please just pop up one window when we make the client appointment on the calendar > When we make the client appointment on the calendar, don't include two tabs in the pop-up window. Because it takes time to click the top to change from detail tab to custemers tab. So please make one window which include detail and customers in the one pop window.
Please show off the offworking time. > we see the working time in the window, we don't need off working your time in the same sheet.
I make four slots using stuff's name on the calendar like chair 1, cahir 2, chair 3 and chair 4. > because dental clinic we have several chairs like four or eight hours on. And the same time on each chair, dentist, dental assistant, and dental hygienist gather to the chair and join the treatment. From this point, we need to check the staffs name gathering on that chair on the calendar. So please add stuff is name on the appointment card in the calendar sheet.
- Sector: Salud, bienestar y deporte
- Tamaño de la empresa: Trabajador autónomo
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Best I've found for a free booking software option.
Revisado el 22/10/2019
Softmore gives me a great option for online booking and booking management. I love that it gives my...
Softmore gives me a great option for online booking and booking management. I love that it gives my customers reminders and offers the opportunity to pay ahead of time. Please add an ability to highlight dates with available bookings though!!!
Puntos a favor
The price for sure, but also that the customer support is fantastic. It has most of the features that I need, including a booking app, nice landing page, appointment reminders. So far I haven't found any glitches or issues with Setmore.
Puntos en contra
Only one issue, as a therapist who only works 2 days a week, it can be hard to customers to know which dates have available bookings. It would be FANTASTIC if days with open availability would show up green, or highlighted somehow, so customers know to click on those days. Everything else is great...however this one issue does make me consider switching to another software.
Razones para elegir Setmore
Setmore had better options for setting up my specific service list, as well as free email appointment reminders.Software anterior
FreshaRazones para cambiar a Setmore
As above, a combo of features and price.- Sector: Salud, bienestar y deporte
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Easiest and Most cost effective scheduling interface available
Revisado el 10/10/2019
We have had a much easier time getting our clients comfortable with booking their own appointments...
We have had a much easier time getting our clients comfortable with booking their own appointments and being more responsible with cancellations using this system. The staff appreciates the ability to book from their phones or cancel and reschedule from outside the office.
Puntos a favor
It is easy to set up and maintain. The integration with our website was seamless. We're able to customize on the fly.
Puntos en contra
It would be more helpful if the client also had an interface that allowed them to see upcoming and past appointments. A register of cancellations, dates and communications times would also benefit us.
Alternativas consideradas
MindbodyRazones para elegir Setmore
The schedulicity was much more expensive for less functionality Clickbook was a great system, but the owner died suddenly and the customer support from the service died with him.Software anterior
SchedulicityRazones para cambiar a Setmore
Much too expensive and too corporate- Sector: Salud, bienestar y deporte
- Tamaño de la empresa: Trabajador autónomo
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Excellent Product & Service
Revisado el 6/10/2019
I wouldn't be able to provide the services that I do without Setmore. I am a sole practioner...
I wouldn't be able to provide the services that I do without Setmore. I am a sole practioner (massage therapist) and do not have any staff....I have back to back massages and no down time....without the online scheduler, it would be VERY difficult for me to set up appointments. Allowing clients to schedule their own appointments makes my job a lot easier and they appreciate it as well. They know their schedules and what works for them so it is convenient for everyone.
Puntos a favor
I love this software. It meets all of the scheduling needs for my small business and I really appreciate how easy it is to use and that I can customize it to fit the services that I offer and the timeframe in which I want to offer them. I especially appreciate being able to block out time.
Puntos en contra
I have been using this software for almost three years and I really do not have any complaints. The only thing that has been a problem for some clients on occassion is that they do not always notice that the month has changed when using the online scheduler. I am booked out a month and a half and I have it set up for the scheduler to take the client to the first available appointment....because they aren't always expecting that first appointment to be so far out, and the month at the top of the calendar doesn't "stand out," they don't always realize that they are booking in a different month. The only other slight problem has been when people are accessing the scheduler on their phones and the "confirm" appointment comes up to finalize the booking.....they don't always see that that part because it is cut off on the screen and don't scroll down to see it so a few people have missed that step and thought that they had an appointment but it was never finalized. However, the vast majority of my clients have had no problems using the scheduler and I receive a lot of positive feedback about the scheduler from my clients....they love it!
Alternativas consideradas
MindbodyRazones para cambiar a Setmore
I was able to test setmore before I opened my practice and I found that it met all of my needs and that the support service I received was excellent. I recommend Setmore to all of my friends who are starting businesses that would benefit from an online scheduler.- Sector: Salud, bienestar y deporte
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Setmore Electronic Scheduling
Revisado el 30/3/2021
In depth experience from purchase through implementation and use.
In depth experience from purchase through implementation and use.
Puntos a favor
Easy for clients to use. They do not need to create an account like most competing online scheduling software. Setmore also allows colorful icons to be created in the back end for the online booking page for each individual treatment.
Puntos en contra
There is limited functionality in some areas. For instance you can post an address on the online booking page, but if you have 2 locations or more, the back end will limit you to post one address. Can be confusing to some clients.
Alternativas consideradas
JaneRazones para cambiar a Setmore
Easy for clients to use. Clients do not need to create an account like Jane App requires.Respuesta de Setmore
Hi there Jill,
Thank you for your kind review!
Delighted to hear that your clients find Setmore easy to use. We're currently looking into multiple locations for our customers, keep an eye on our Monthly Highlights for new features and integrations. If you need any assistance in the meantime, please feel free to contact Team Setmore at [email protected] or via the live chat in your app.
Julia, Community Team
- Sector: Relaciones gubernamentales
- Tamaño de la empresa: Trabajador autónomo
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Best UI all in One Service Pay Scheduler
Revisado el 15/10/2019
Solved time management, productivity, processing payments in advance of appointments.
Customer...
Solved time management, productivity, processing payments in advance of appointments.
Customer services are above and beyond expectations always!
Puntos a favor
My customers compliments on my automation that allows them to schedule, see fees, choose services and pay online.
Puntos en contra
Not 1 complaint! Always great and fast for support if needed.
Razones para elegir Setmore
Processing payments and customer compliments on UISoftware anterior
SchedulistaRazones para cambiar a Setmore
Processing and scheduling with better UI. Easy to train others on. Automation ;)- Sector: Música
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
ALMOST PERFECT
Revisado el 9/7/2020
I love using Setmore. I've been using it for my other business in the Massage Industry which how I...
I love using Setmore. I've been using it for my other business in the Massage Industry which how I found this platform. It worked great for the wellness industry since the limited booking time frame issue wasn't a concern in that industry since appointments are never booked passed 12am (but it did lack other functions like contracts/document sharing and HIPPA protected file management for SOAP notes, etc.) – but as a booking system for a music studio it works great, minus that one issue with the 24-hour limited booking functioning.
Puntos a favor
The ease of use and great customer service.
Puntos en contra
The limitations on functionality, for example: it's impossible to book an appointment that passes 12am, therefore a 4 hour appointment from 10pm-2am has to be scheduled as 2 separate bookings (10pm-12am then 12am-2am) which is very inconvenient.
Razones para cambiar a Setmore
Great platform functionality (minus a few minor limitations) and reliable customer service.- Sector: Energías renovables y medio ambiente
- Tamaño de la empresa: Trabajador autónomo
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
If you visit customers in their homes then this is for you.
Revisado el 20/8/2020
Overall I find Setmore just really good.
Overall I find Setmore just really good.
Puntos a favor
This software gives my customers the ability to book my services online, pay for the appointment, get confirmation of the appointment and get reminders before the appointment.
Customers find it easy to use, it gives them the confidence that they are dealing with a company that is on the ball.
The best thing for me is that customers book me and I travel to their homes to service their woodburner and chimney. So many booking software companies assume customers come to you. Setmore know that some of us travel to customers.
Puntos en contra
Like all software, you have to play with it to get to function as you would like. It took me about a day of messing about, trying things out to see what did and what didn't work for me. I don't really see this as a con. If someone was very new at setting one of these booking softwares up, it may take a bit of time to get all the functions up and running.
Doesn't take PayPal.
Razones para elegir Setmore
Ezyonlinebookings changed their system from one which was good to one which didn't work for me. They redesigned their software which focused on customers coming to you. I go to customers so I just had to find another software provider. I have used Book Fresh in the past which was good but then became unavailable in Europe, just US, Canada and Japan?Razones para cambiar a Setmore
Setmore seemed to offer what I was looking for. i tried it and it works.- Sector: Alimentación y bebidas
- Tamaño de la empresa: 11-50 empleados
- Software usado Semanalmente durante Más de un año
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 8.0 /10
Setmore helped us navigate Covid beautifully
Revisado el 3/3/2022
Puntos a favor
During the pandemic, we were able to quickly add Setmore's features to our website to allow customers to rent specific blocks of time in our taproom for their group, which gave us a chance to double our foot traffic during a time when everyone was shut down. Providing a simple interface and clean process for finding what's needed was essential in maximizing a unique opportunity during a busy & complex time for everyone.
Puntos en contra
We really wanted to be able to allow customers to purchase gift cards or gift a block of time (reservation) to friends, as we had some really great feedback from our customers and our return numbers were phenomenal. Having the option to send a "gift card" for a pre-paid block of time or appointment would have been a real game changer for us.
Alternativas consideradas
SchedulicityRazones para cambiar a Setmore
Easier to use and implement, with a simpler interface and cleaner progression for our customers.Respuesta de Setmore
Hi Ben,
Thank you for taking the time to leave us a review!
Thrilled to hear that Setmore helped you during the pandemic by providing a safe, clean environment.
We appreciate all feedback as it helps us improve our service. We'll make sure to pass on the gift card option to our developers. In the meantime, you can add a discount to specific appointments: https://support.setmore.com/en/articles/491040-discounts-receipts-and-refunds
If you have any further questions, do not hesitate to reach out via the live chat in your app or via email at [email protected].
Julia, Community Team
- Sector: Salud, bienestar y deporte
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Setmore diary
Revisado el 17/10/2019
Customer support has been excellent and they have taken on-board various suggestions for future...
Customer support has been excellent and they have taken on-board various suggestions for future software upgrades. Both the team and our patients find the system very beneficial.
Puntos a favor
The package is easy to use and my patients really appreciate the email and text reminders as well as the online booking system. As a team we can access it anywhere. Overall it has reduced our need to answer the phone as the patients book themselves in direct.
Puntos en contra
It does take a bit of getting used to - setting up and navigating - but once you've got the hang it's a simple system to use. I wish there were more exciting colours to choose from for the various services available.
Alternativas consideradas
ClinikoRazones para elegir Setmore
Price and ease of use.Razones para cambiar a Setmore
Price and the helpful customer service and info I received pre-sale.- Sector: Marketing y publicidad
- Tamaño de la empresa: Trabajador autónomo
- Software usado Semanalmente durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
I really love Setmore! It does what it's supposed to do with a few surprising perks!
Revisado el 20/2/2020
Overall, it's exactly what I need at a rate I can afford.
Overall, it's exactly what I need at a rate I can afford.
Puntos a favor
I was having a difficult time choosing between Setmore & Calendly. The integration (easy) to my social media accounts, free trial with ability to sell on free account, and great instant customer service made them the winner. It's a great tool overall and they make it so easy and friendly to use. I also love that I can put different images in to represent my lifestyle course one on one calls!
Puntos en contra
The need to create multiple staff members in my account to set a different schedule/day for a service. It would be easier to simply be able to adjust or customize the calendar slot (open and close days) straight from the product itself.
It's mostly all good though. I'm new and haven't found any real issues here in Setmore.
Alternativas consideradas
CalendlyRazones para elegir Setmore
Calendly is a bit complicated, but I did like the options. It was a bit expensive. And I didn't love the display/Live page as much I love Setmore's - I particularly love Setmore's service description area.Software anterior
CalendlyRazones para cambiar a Setmore
I didn't feel like looking them over and wanted to go with something that is popular and has already been recommended to me. Setmore was recommended to me a while ago.- Sector: Bellas artes
- Tamaño de la empresa: Trabajador autónomo
- Software usado Semanalmente durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Service with a smile
Revisado el 23/8/2020
I will now be able to book appointments with my clients when they click a button on my website,...
I will now be able to book appointments with my clients when they click a button on my website, when I text them a link to my booking page, offer that link in social media, and email it to anyone wishing to meet with me. This is awesome.
Puntos a favor
Upon trying out Setmore for the first time, I began experimenting with features and setting up my schedule. Very quickly I was met with a chat by a friendly "Hello". Every time I came upon something I had a question about, another assistant chimed in to say Hi. I ended up asking questions as I came upon them, then was already accustomed to using the chat by the time I asked a few questions on my own. Relevant articles were suggested, direct answers were given. I am discovering, with all this help how powerful and simple this app is. Also, since I am getting really fast response, I am more efficient using the app. I intend to integrate it with my website.
Puntos en contra
I sincerely cannot think of a negative aspect to Setmore.
Alternativas consideradas
GenbookRazones para elegir Setmore
This is elegant and easy to perceive its features for the job to be done. G Calendar is too ubiquitous and does not have the sleek app'y look and feel.Razones para cambiar a Setmore
There are many features that have no cost to get started. One service I checked out would have charged me $20.00/ month and as a re-startup business, that may have cost me more than $5 per appointment during my first month in business. I needed something that would allow me to get started and grow alongside my plan and still have strong features for capturing appointments. This seems to allow for this need.- Sector: Salud, bienestar y deporte
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Outstanding
Revisado el 17/10/2019
Amazing service and always feel looked after and supported.
I also like that it supports my card...
Amazing service and always feel looked after and supported.
I also like that it supports my card reader and MailChimp although haven't found a quick way of importing details.
Puntos a favor
The support I have received from setmore has been outstanding. Always ready to answer questions and find the solutions. I highly recommend this service.
Puntos en contra
I got caught out with BST and lost a couple of appointment slots. I now know to log out and log back in when the clocks change.
Alternativas consideradas
OvatuRazones para cambiar a Setmore
I liked that it was free and no contract so could leave if it didn't satisfy my requirements.- Sector: Salud, bienestar y deporte
- Tamaño de la empresa: Trabajador autónomo
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 6.0 /10
simple system
Revisado el 10/10/2019
i can make bookings easy and clearly online clients find it easy to use.
i can make bookings easy and clearly online clients find it easy to use.
Puntos a favor
it's easy to use and so far not been too much of an issue.
it is a nice set up not full of extras that make it annoying for a sole trader business.
Puntos en contra
I don't like that there is no warning when a repeat client booking is ending.
And the notes are too basic so I can't write my medical notes Like SOAP.
some of my clients do not get the text message.
Razones para cambiar a Setmore
I find the USA company a bit tricky cost-wise and well cant remember- Sector: Propiedad inmobiliaria
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Highly recommend for Property Managers/Sales Appointments
Revisado el 15/10/2019
Setmore solves our scheduling issue with clients - we don't need to email them open timeslots and...
Setmore solves our scheduling issue with clients - we don't need to email them open timeslots and then have it change by the time they reply - now we just sent them a link to see the 'live calendar' and they can choose current openings. It also allows us to schedule group classes, and have multiple people meet us at once. We can easily ask the clients a few preliminary questions that they must fill out before their appointment, such as their budget and move-in date, so we know what products to show them at their appointment. It saves us phoning them ahead of time to discuss options and make sure we have products available for them.
Puntos a favor
I've used this software daily at my past and current company for 2+ years, it's very easy to set up and start using and the Pro version was a 'must have' when I changed companies. The ability to remove Setmore branding and integrate it into our business helps us look professional and consistent in our branding for our clients. We use it to schedule private appointments with clients, book group appointments, and reserve elevators for people moving in/out. It's easy to update hours/availability, add staff or services, and add clients. Very user friendly for our clients, we never need to help them with online bookings. The value for money is excellent, especially considering the amount of time it saves us trying to book appointments with clients (often 40+ appointments per week at our peak).
Puntos en contra
We had requested and then tested a new chat feature that would allow us to text message users from the software, but wished that it could show our work cell as the 'reply' number. It's not that important to us, so this was a non-issue.
I wish we could set up reoccurring group classes (ie every Friday at 5pm, we offer ABC class, but people register for individual sessions) but it's not yet a feature so we manually add the group classes.
- Sector: Servicios para el consumidor
- Tamaño de la empresa: Trabajador autónomo
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 5.0 /10
A decent program that's easy to use
Revisado el 28/11/2018
The software was great for my first time using an online booking/ scheduling app. It didn't have a...
The software was great for my first time using an online booking/ scheduling app. It didn't have a lot of bells and thrills, but I think it did the job in keeping it simple for even a dummy like me to use. Of course over time with use, as with everything else, there are times while in the moments I had an, "I wish I could do (blank) with this" moment. Nonetheless, I think this is very user friendly for a beginner.
Puntos a favor
While using this program for about 5 years it grew on me as a simple way of scheduling clients. I am not very tech savvy, but I was able to use it with ease. It was great being able to create a service menu and be able to link it with Yelp. It has a nice feature that allows you to have reminders sent via email or text to clients so they know their appointment was coming up. The online booking feature was also easy to navigate for clients. The scheduling tabs were very clear and easy to see from the main calendar view. You're able to toggle on or off the view of other staff members schedules so you don't have to view a crazy calendar at all times.
Puntos en contra
The inability to put a real credit card info to hold appointments. While it was an option to request credit card information to hold appointments, any number would be sufficient to bypass that measure and an appointment would be booked. It would have also been a nice feature to have the same reminder options available for the staff to get notified of appointments coming up that day. As an appointment based only business I had a few missed appointments because the app never sent a notification through whether my phone was in bad service or not.
- Sector: Alimentación y bebidas
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Instrumental to my business
Revisado el 14/10/2019
We were setting appointments the old fashioned way in a calendar book. I knew I wanted an option...
We were setting appointments the old fashioned way in a calendar book. I knew I wanted an option that would allow me to set appointments from anywhere, be ause I spend a lot of time away from the store yet am usually the person interacting with customers. I also needed my appointment setting software to integrate with a crm. I found hubspot and the 2 work together very well. Seamlessly. I also added a slack integration to help me keep track of new bookings so I can set up our email reminders. They are more detailed than the automatic emails generated from setmore. But I still use the setmore emails to remind clients of their appointments.
The fact that I cam use setmore for both regular appointments and to set up classes is perfect for my business.
Puntos a favor
Easy to use
Integrates with my crm, mailchimp and slack
Allows us to set appointments any time from anywhere
Puntos en contra
Automatic emails are not customizable. We had to set up separate emails to explain our process to our customers. It would be so amazing if I could use the setmore automatic email feature for all of that explaining.
Alternativas consideradas
Zoho DeskRazones para cambiar a Setmore
Provided me with the features I need.- Sector: Salud, bienestar y deporte
- Tamaño de la empresa: Trabajador autónomo
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Professional looking Appt Calendar
Revisado el 17/10/2019
I really like it. I am looking at using the automated text message reminders as my client load...
I really like it. I am looking at using the automated text message reminders as my client load builds and I can afford it. A great professional looking calendar for people just starting out in business. I simply googled and trialled several other calendars. I found Setmore the most professional looking and easy to use for myself and my clients making their own appointments online.
Puntos a favor
It's a professional looking appointment calendar to clients who book online. This is important to me as others such as Calendly don't look serious. I have corporate clients, senior professionals and business owners as clients. It's important the look and feel of the calendar looks highly professional. All my clients have found it easy to use. I also like the immediate notifications via the app I get when clients book in online.
Puntos en contra
The ipad version is very slow to reload. I find accessing Setmore through my ipad via Safari easier and faster to load and work with, than using the ipad version. I can't see the full view of my calendar using the ipad app as opposed to accessing it through Safari
- Sector: Contabilidad
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Good Software
Revisado el 27/12/2019
Overall it is a very good program and just need tweeking as they go.
Overall it is a very good program and just need tweeking as they go.
Puntos a favor
We like how it integrates with out website and makes it easy for our clients to schedule an appointment online.
Puntos en contra
There have been a lot of issue with syncing with Outlook 365. Have to shut if off and turn it back on Regularly, or it just stops working all together. We have actually lost some appointments due to this issue.