Namely

4,2 (441)
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Recursos humanos, nóminas y beneficios

Calificación general

4,2 /5
(441)
Relación calidad-precio
4,0/5
Funciones
4,0/5
Facilidad de uso
4,2/5
Asistencia al cliente
4,0/5

81%
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Opiniones de 441

Leon
Leon
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 501-1.000 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

Easy and sustainable.

Revisado el 28/9/2018

Namely is simple and easy to use, it requires a few improvements that seem to be coming soon. It...

Namely is simple and easy to use, it requires a few improvements that seem to be coming soon. It still has some glitches that need an urgent fix, but with the few conversations I've had with the Customer Support team, I can tell that Namely will greatly improve in future versions.

Puntos a favor

It is a straightforward and easy to use software, the user interface is the simplest one in the market of HR Management tools. It is a good example of the Integration between Payroll and HR Systems, and might be useful in the Linkbuilding bussiness with a few enhancements and addons.

The Customer Service is great and the people involved are very kind and competent.

Puntos en contra

The customization of the processes is not easy to implement, and tends to be tiresome, and in many cases it slows down the navigation.

It is currently lacking a proper auto-sync feature.

It does not have the E-signature feature for current employees.

The performance management module has a complicated nature.

There could be a better integration between the HR and the Payroll modules. As I explained in the Pros, it is easy to use but it could be highly improved in terms of pragmatic functionalities over the user friendly interface.

Yvonne
Calificación general
  • Sector: Automatización industrial
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

HR and payroll 'amped up'

Revisado el 15/4/2020

Great team, good support. Really have enjoyed and benefited from the Broker Team at Namely.

Great team, good support. Really have enjoyed and benefited from the Broker Team at Namely.

Puntos a favor

I think the ease of use for all users was a main factor. Keeps the team engaged, connected and really enjoy the ability to manage PTO all in one spot.

Puntos en contra

Think sometimes there are a couple of suggestions by a minority that get a lot of attention and maybe it isn't something that needed to get focused on right away or maybe more discussion so the functionality works better for all.

Alternativas consideradas

BambooHR y JazzHR

Razones para elegir Namely

Primarily ease of use.

Software anterior

Paychex Flex

Razones para cambiar a Namely

Enjoyed the team I had during the process, their knowledge and experience made all the difference.

Respuesta de Namely

Thank you for your review! We really appreciate your feedback and are happy to hear that our platform helps keep your employees engaged and connected. We work very hard to assess, prioritize, and action on all suggestions that we receive. Please continue to give product feedback to your dedicated Namely Pod and know that we take it very seriously!

Frusquin
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Semanalmente durante Más de un año
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 8.0 /10

I feel good with this software

Revisado el 4/11/2023

Puntos a favor

Good tool, easy to configure and simple to use, with excellent features and very responsive customer service.

Puntos en contra

Nothing particularly inconvenient, just thinking about improving a few aspects of the configuration system

Asher
Calificación general
  • Sector: Aprendizaje en línea
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Great All in One System for SMBs!

Revisado el 10/2/2021

Friendly support staff, easy to get set-up, many self-service tools and customizations and always...

Friendly support staff, easy to get set-up, many self-service tools and customizations and always improving. I am very happy with Namely.

Puntos a favor

Easy to use, modern interface with many customizations. Excellent Onboarding tools with e-signatures that create a great first impression with new hires. Integrates with our ATS

Puntos en contra

Some features could be a little more polished, but none of it critical.

Alternativas consideradas

BambooHR

Razones para elegir Namely

Sentric's goal-setting features were sub-par.

Razones para cambiar a Namely

More features, more self-service customizations

Respuesta de Namely

Thank you for your review! We really appreciate your feedback and look forward to continue enhancing our platform to continue giving you the functions and flexibility that fit your company needs.

Tess
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

CircleCI<>Namely

Revisado el 30/1/2020

Our experience with Namely has definitely been tumultuous. We had a very rocky start and it...

Our experience with Namely has definitely been tumultuous. We had a very rocky start and it continued to be rocky as the turnover rate was extremely high on their CS team. We had about 6 CSMs within one year. Constant issues with the platform and no resolution in sight. Things are better now and Namely seems to be making great strides towards progress, but still has work to do.

Puntos a favor

-one source of truth for all employee information
- easy to track/request time off
-resources tab is helpful for new hires
-place to store private employee data
-very customizable

Puntos en contra

-SO many issues in the beginning(especially with workflows and onboarding templates)
(ex. when you submit a salary change workflow you have to do two separate workflows for base salary and commission, even though the commission piece is added into the workflow).
-can't easily hide legal name from other employees view
-tasks tab is pretty much no use to us. When you assign a task to someone there is no way to set reminders or alert you if you have a task overdue. Also, no notification or red flag that says you have incomplete tasks on the homepage.

Alternativas consideradas

ADP Workforce Now, BambooHR y Paylocity

Razones para cambiar a Namely

We thought it would be best for what we needed. Globally distributed. Payroll+HRIS. Customizable.
Patricia
Calificación general
  • Sector: Comercio minorista
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Great Service

Revisado el 23/4/2020

In the beginning, there were a few bumps in the road. But once we were assigned a team like...

In the beginning, there were a few bumps in the road. But once we were assigned a team like [SENSITIVE CONTENT HIDDEN] we were all set. These three are the dream team as I call them. They have the answers and if not they will ensure they get you the answers. We have been extremely pleased with how they continue to provide us with the best customer service a client can ask for. They have enabled us to utilize the system to the fullest.

Puntos a favor

I find the Help Community to be a great asset and feature when you are looking for. quick response. I have to say with all that is happening with COVID-19 Namely has been on top of every new law.

Puntos en contra

The ability to run reports and headcount.

Alternativas consideradas

Workday HCM

Razones para elegir Namely

We wanted a system that allows our team members to go in and utilize the system. Namely offered us this service and it has been a great experience thus far.

Razones para cambiar a Namely

The Facebook like feature.

Respuesta de Namely

Thank you for your review! We really appreciate your feedback and are happy to hear that you have found your service team and the Namely Help Community to be helpful - especially during this difficult time.

Toni
Calificación general
  • Sector: Telecomunicaciones
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Namely Software

Revisado el 10/2/2021

Puntos a favor

I love the ability to have all of my onboarding forms in one place. Employees are able to electronically sign and eases the onboarding process.

Puntos en contra

The feature that I like the least is the benefits process. The last two years I have had problems with registering new employees with the insurance and it seems like I end up doing the registration myself so the employees can get their insurance.

Respuesta de Namely

Thank you for your review! We really appreciate your feedback and are happy to hear that Namely has been able to offer you onboarding features that best fit your company.

Elizabeth
Calificación general
  • Sector: Hospital y atención sanitaria
  • Tamaño de la empresa: 201-500 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

A Great Company that is Always Improving

Revisado el 20/8/2020

Puntos a favor

We love the onboarding system, it makes everything very easy and automated! We also really appreciate the way Namely takes feedback and acts upon it. They release new features and products every quarter and the releases really are what the customers are looking for. The company is always looking to improve and grow which we really value.

Puntos en contra

We have had difficulty with the Namely Time feature, it gets confusing for employees and sometimes there are issues with information syncing between the two systems.

Respuesta de Namely

Thank you for your review! We really appreciate your feedback and look forward to continue enhancing our platform and your overall client experience.

Rachel
Calificación general
  • Sector: Entretenimiento
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Very helpful!

Revisado el 3/5/2021

The Namely team has been incredibly helpful from day 1. They took ample time to walk our team...

The Namely team has been incredibly helpful from day 1. They took ample time to walk our team through the entire process and trained us up. They anticipated our needs and questions all along the way.

Puntos a favor

With Namely, we have been able to make all of our HR files secure and digital.

Puntos en contra

I love everything about Namely. My only wish is that they integrated with a larger list of other softwares.

Alternativas consideradas

TriNet HR Plus y BambooHR

Razones para cambiar a Namely

Namely was easier to use and more user-friendly. Their customer support is top-notch!

Respuesta de Namely

Thank you for your review! We really appreciate your feedback and are happy to hear that our user-friendly platform has enabled your company to go digital. Additionally, we are pleased to hear that you have enjoyed working with our Pod Service Team, as it was designed to provide our clients with top-notch support.

Allison
Calificación general
  • Sector: Software informático
  • Tamaño de la empresa: 201-500 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Highly Recommend

Revisado el 5/3/2020

Puntos a favor

Namely is easy to use. I highly recommend using all options for a true integrated experience - HRIS, Payroll, Benefits & Time. It has definitely enabled our small People Ops team be able to support our company's rapid growth. It has a great user interface for our employees. Namely is constantly adding new features and improvements, which shows me they are constantly looking to adapt their product to the needs of their customers.

Puntos en contra

Namely is very much "self-service", which can be great if you have the answers and the knowledge. However, there are some drawbacks with payroll, which can often provide tax & regulatory challenges. Getting a hold of the right person when we have detailed payroll questions, can sometimes be difficult.

Alternativas consideradas

BambooHR

Razones para cambiar a Namely

At the time, Bamboo did not offer a Payroll integration, among other reasons.
Leslie
Calificación general
  • Sector: Gestión de organizaciones sin ánimo de lucro
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Namely HRIS

Revisado el 22/6/2020

Excellent

Excellent

Puntos a favor

I love the viewability of the site for our staff.

Puntos en contra

Back end functionality and learning. Lots of e-learning but we have admin users who need to be able to have a walk through while they are on their machine to understand. Namely does however, do a good job of having plenty of YouTube videos that show you the walk through.

Respuesta de Namely

Thank you for your review! We really appreciate your feedback and have been releasing more intuitive training courses to make you and your HR team's e-learning experience as seamless as possible.

Tilly
Calificación general
  • Sector: Música
  • Tamaño de la empresa: 201-500 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 10.0 /10

I Recommend Namely

Revisado el 15/6/2023

I really enjoyed the platform, my overall experience was a positive 10/10!

I really enjoyed the platform, my overall experience was a positive 10/10!

Puntos a favor

Namely is easy to navigate, can easily be accessed anywhere, and in my experience, has a small amount of website issues. It's a hub you utilize daily when employed with a company, and a platform you can still access after you've switched jobs. It was very helpful when filing 2022 taxes even though my new company doesn't utilize Namely.

Puntos en contra

The only feature I remember having issues with was not being able to go back and edit PTO time after the scheduled PTO time period had passed. For example, if i had requested 8 hours of PTO but only took 6, I was unable to edit the next day. My manager would have to completely delete the request, and i'd have to create a new one.

Usuario verificado
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Good product for growing company

Revisado el 26/4/2023

Puntos a favor

The social feature on the home page was great. I loved how our team was able to celebrate birthdays and anniversaries when they logged on.

Puntos en contra

When I used it Namely was new to the industry and had some growing pains they went through. Re-orgs and misses on design layout. Was still happy to use it on a daily basis though!

Joseph
Calificación general
  • Sector: Marketing y publicidad
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Namely is a great option for a mid sized company

Revisado el 4/8/2021

Puntos a favor

The software flows very well and links everything so it's easy to onboard and offboard employees. The profiles store employee data efficiently and the reporting and analytics is very useful.

Puntos en contra

There are many inconsistencies or illogical set ups that make the software wonky at times. For example, titles are considered an "object" rather than text. So you have to add every title manually in the backend. THEN, only on the onboarding form can you search titles. Everywhere else you must search the alphabetized list manually for your title. This is just a minor inconvenience. A more major one is how salaries are handled. When inputting a salary for payroll you have to calculate out how much each check should be and input that in addition to listing the annual salary. This might be fine if every other form or field didn't calculate it automatically for you. This seems like a major oversight and really puts into perspective how this software was developed. And that is, many teams working on their own parts without any formal cohesion of functionality. Honestly, it feels like an intern built the whole onboarding piece (which is the function you will use the most).

Alternativas consideradas

BambooHR y Workday HCM

Respuesta de Namely

Thank you for your review! We really appreciate your feedback and are happy to hear that our platform has simplified your onboarding and offboarding processes. As for your pain point about salaries, we apologize for your negative experience. Fixing that process is currently on our product roadmap and we look forward to making your experience as seamless as possible.

Usuario verificado
Calificación general
  • Sector: Comercio minorista
  • Tamaño de la empresa: 1.001-5.000 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 2.0 /10

Small Business Platform Only - the Quickbooks of HRIS/Payroll

Revisado el 30/11/2018

We are a high-growth company of 1000+ employees and complex, ever-changing operations, so while our...

We are a high-growth company of 1000+ employees and complex, ever-changing operations, so while our experience from a Systems and Support standpoint is far from great, we may not be the target demographic. This tool is far more suited to small and mid-size businesses who can handle manual system changes and configuration at the employee level. But for large enterprise-level companies who require robust tools--reporting, customization, anything at scale--this is not the vendor for you.

Puntos a favor

User Interface is simple and somewhat easy to navigate from a visual standpoint. HRIS side of the platform is nice. Reporting tool, while simple and one-dimensional, is easy to configure. Uploads and onboarding are simple.

Puntos en contra

When it comes to robust, enterprise-level tools and customization, this system is clearly lacking. The HRIS and Payroll side are fragmented and poorly connected. The two systems talk to each other poorly with common fields that are not truly linked. This forces the client to constantly audit both portals and update manually to ensure data integrity within a singular platform.

Run into bugs and validation glitches daily, which are hard to resolve through self-service. Namely "gatekeeps" much functionality on their end so clients must email the service team for many requests. Customer support can vary greatly depending on the representative. Some are fast and informative, while others will completely ignore your service request, forcing you to track cases and follow up.

Non-Intuitive Benefits Enrollments, ACA, no mailing of W-2s come year end. Ensuring tax compliance is a daily struggle. Lack of audit trails and historical data for many fields is a compliance nightmare.

Shannon
Calificación general
  • Sector: Aerolíneas/aviación
  • Tamaño de la empresa: 10.000+ empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 1.0 /10

SOOOOO FRUSTRATING!!!!!

Revisado el 5/3/2019

TERRIBLE!!! AWFUL!!! TOTAL NEGATIVE EXPERIENCE!!!

My husband's employer (he is a Network Engineer)...

TERRIBLE!!! AWFUL!!! TOTAL NEGATIVE EXPERIENCE!!!

My husband's employer (he is a Network Engineer) recently came on board with Namely, too. They are an international company with several branches. We talk at night about the nightmares this product creates. The service is so bad with Namely that staff comes to their IT department to try and find workarounds. For HR we are contemplating going back to paper because even though that's a pain, at least you don't have the irritation of paper not working!!!!!!

Puntos a favor

It's like Facebook so it makes it familiar and user friendly to those who have Facebook accounts.

Puntos en contra

1. Every time I go to onboard a new hire there is a client-wide issue with the system and it's with "Engineering" to fix.

2. You don't receive communication on when there are client-wide system issues or when they are fixed. You just have to keep inputting the same information over and over until the one time you click and it miraculously works!

3. The migration from one system to Namely has taken from October 10, 2018 until present (3/5/19) to complete. The implementation team is genuinely nice, however, they do not answer your questions, respond correctly (if at all to emails), voicemails and you get a lot of "unfortunately the system does not do that..." during and after the time you've purchased the system. The Sales Team way over promises and the Implementation and Support Teams way under deliver in service. Truly one of the worst beatings I've experienced and I've been in HR for over 11 years and have done numerous system migrations.

4. Deductions are made and you don't know if the funds were transferred electronically to HSA's or to the Attorney General's office for child support payments until an employee contacts you with an issue.

5. I'm ending here by saying..... SAVE YOUR NERVES AND DOLLARS AND DO NOT PURCHASE THIS PRODUCT!!!!!

Matthew
Calificación general
  • Sector: Veterinaria
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Probabilidad de recomendación 8.0 /10

Easy integration and usage.

Revisado el 23/11/2022

Puntos a favor

I liked that this was a one-stop-shop for all things HR and payroll. Functionality was easy and entire platform was intuitive.

Puntos en contra

The price. As with anything, good service comes at a premium. At least we got what we pay for.

Respuesta de Namely

Thank you for your review! We really appreciate your feedback and are happy to hear that you've enjoyed using our streamlined platform.

Sanskriti
Sanskriti
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 201-500 empleados
  • Software usado Semanalmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 10.0 /10

Namely keeps us connected and focused at work.

Revisado el 10/10/2020

Namely has helped us to manage the workforce, employee retention, understand data and insights...

Namely has helped us to manage the workforce, employee retention, understand data and insights within our organization, and keeping us connected in a single package, and we are able to benchmark our productivity, accountability, and credibility in terms of HR. We are able to set time cards, clock-in features at work, as a result, we are able to get optimum results. Managing time-off requests, sick leave(vacation) for employees has been a lot easier, and also the reporting and analytic feature of Namely has helped to keep track of every record at work. Overall, Namely has helped our organization in managing the workforce, employee engagement along with payroll, benefits, and talent management.

Puntos a favor

Namely is simply a great platform for HR, Payroll, and benefits management within the organizational framework, as it helps to create better workplaces with varying functionality to adapt in small to mid-size businesses and comply with different regulations at work.

Puntos en contra

No particular downsides of the software. Sometimes, I got a problem syncing employee's data to Namely. The API call is not worth handled by the application and keeps me disconnected. Hope this would be solved in the next update.

Respuesta de Namely

Thank you for your review! We really appreciate your feedback and are happy to hear that Namely helps you manage your workforce, keep employees engaged, and build a better workplace.

Caryn
Calificación general
  • Sector: Deportes
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Review of Namely for time management, easily accessible benefits information and other perks

Revisado el 27/11/2018

Namely has been transformational for our business, improving efficiency and allowing employees and...

Namely has been transformational for our business, improving efficiency and allowing employees and managers to focus more on the core work of the organization without being bogged down by time-consuming HR tasks. The ability to track leave, benefits and paystubs all in one software keeps us accountable and avoids lots of paperwork!

Puntos a favor

Before my company started using Namely, we were submitting our time-off requests on paper and routing through multiple mailboxes for approvals. We did not have a reliable and convenient system for managing our leave accrual or communicating with busy managers about PTO requests. Now, all of that information is at our fingertips, approvals are a breeze, and it's easier for managers to keep track of all of their direct reports' schedules. Namely also allows us to view our pay stubs and benefits information at any time, and complete our annual open enrollment, all within the software. I would highly recommend the service to any organization looking to improve its efficiency for HR processes.

Puntos en contra

At our company, employees accrue comp time for working weekend events throughout the year. Namely does not allow us to enter that comp time in a formal system that is tracked electronically. Instead, we keep track of it on our own, and when we enter PTO requests as "comp time for XYZ event", it is on the honor system. Not a huge complaint, but would be nice if we could track that piece of our PTO the same way we can vacation time, sick time, etc.

Santiago
Santiago
Calificación general
  • Sector: Administración educativa
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

As an HRIS Namely is as good as it gets. Works out of the box but it does adapt to your...

Revisado el 13/4/2018

Puntos a favor

As an HRIS Namely is as good as it gets. After using many other platforms in the past, I can say that Namely provides an easy to use platform that works out of the box but offers a great deal of customization to fit your workflows. They are constantly releasing new features and improvements that are visible and useful with a support staff that is always ready to help.

Having HRIS, Payroll and Benefits in one place and dedicated client rep and dedicated benefits rep is definetely hard to beat.

Puntos en contra

Integration between payroll and HRIS is a work in progress that still needs work. I am confident they will continue to improve it moving forward.

Usuario verificado
Calificación general
  • Sector: Organización de eventos
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

HR Game Changer!

Revisado el 15/6/2017

Puntos a favor

Clean look & easy to use (for admins & employees).
Truly an all in one platform that makes HR's life much easier & more organized.
My favorite features are: payroll (it's a breeze), onboarding (drastically improved new hire experience & internal document storage), benefits administration (easy to use for admin & employees).
Constantly rolling out new products based on customer feedback!
Amazing and kind support team that is always available by phone and email for questions!

Puntos en contra

Like any HRIS, it takes time and a dedicated HR individual or team to get it up and running because it's so customizable. The pay off is well worth it though!

Lisa
Calificación general
  • Sector: Petróleo y energía
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

Great for small companies

Revisado el 20/8/2020

Overall, I like Namely. It makes processes easier and their customer service is fantastic.

Overall, I like Namely. It makes processes easier and their customer service is fantastic.

Puntos a favor

The ease of use is what I love most about Namely. For the most part, it is very intuitive and user friendly. Being user friendly makes it easy for me as the admin but more importantly it makes it easy for my employees to navigate.

Puntos en contra

There is still a lot of room to grow. There are a several functions that I was used to on other (larger name brand) software that Namely doesn't have yet. A major one for me was not having pass enrollment. But they have since updated that and now offer a passive enrollment, which is a relief! I know they are working on a load of new functions and I look forward to seeing what they are.

Respuesta de Namely

Thank you for your review! We really appreciate your feedback and look forward to continue enhancing our platform and your overall client experience.

Lynn
Calificación general
  • Sector: Software informático
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 3.0 /10

Good product, horrendous implementation

Revisado el 17/3/2018

Puntos a favor

*Great way to integrate an HRIS system and payroll on one platform.
*Simple and easy interface for users. Very similar to Facebook in design and functionality.
*Lots of great workflows to utilize to eliminate pen and paper documents.
*Namely did fully refund us our money after our implementation was handled very poorly.

Puntos en contra

Phew, my boss and I had problems with our Namely implementation from the beginning. It seems that the company was undergoing a lot of turnover and restructuring during our implementation, and we felt it. There would be weeks when we would hear no communication from our lead implementation specialist. My boss thought he had quit or had been let go and had to write a strongly worded email before we got a response back. Our Namely benefits specialist then made an error with an algorithm she was using to calculate benefits costs during our open enrollment in November. If hadn't caught the error, our company would have lost thousands of dollars. We have had numerous issues with payroll since open enrollment and have cycled through several specialists since. Last week, my boss and I decided we have had enough and are moving to another HRIS system.

Shane
Calificación general
  • Sector: Práctica médica
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Namely: To Infinity and Beyond!

Revisado el 2/11/2016

A couple of years ago I sat in my office after getting off the phone with our previous HR software...

A couple of years ago I sat in my office after getting off the phone with our previous HR software support team. I was angry at the 72 hour turn around time and then it hit me. I don't have to put up with this. I began my journey to find a replacement HR/Payroll platform. I didn't want to be held back by so-called "turn around time" ever again. Demo after demo I battled through all the fluff of the so called superb platforms on the market, then I threw on the brakes. I stumbled on this company called Namely that looked familiar to social media that I frequent. It looked so simple, could this be the one? I signed up for the demo prepared to be disappointed by a flashy sight with no power behind it and awful customer service, but then it happened. I found the ONE. So simple, yet very powerful and the customer service was off the chart (from another planet). We took a leap and implemented Namely's HR and Payroll platform. I dreaded to hear employee feedback and was terrified to reach out to customer support. Employee feedback started to roll in, what? they actually love it and it's easy to use. I never dreamed I would receive so much positive feedback from employees, but I did and still do. Then came the day I had to contact customer support. I was blown away by the quick and courteous support I received. I was in awe. This is exactly what I was looking for. I couldn't believe it. An HR platform that employees love, HR and Payroll managers love to use, and quick and courteous support. Namely will allow us to grow To Infinity and Beyond! We love Namely!

Puntos a favor

Employees and Managers love the look, feel and ease of use. The platform is very customize able and the reporting is very powerful. From on-boarding to termination, Namely has what it takes to get the job done. Their open API is a huge plus allowing integration with almost any vendor.

Puntos en contra

The calendar could be more powerful and the file storage could use a makeover, but you can't lose with this platform. They are continuously listening to users and making improvements.

Kassidy
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Transition from Zenefits to Namely, couldn't be happier!

Revisado el 13/10/2016

We transferred HRIS from Zenefits to Namely and we couldn't be happier. From the beginning, the...

We transferred HRIS from Zenefits to Namely and we couldn't be happier. From the beginning, the implementation managers were concise, responsive and thorough in setting expectations, providing a clear roadmap and answering all questions. Our Account Manager has exceeded all expectations with his detailed knowledge of all of Namely's products, acute attention to detail, responsiveness and awesome personality.

Namely's product fits our company of 84 (we were 54 when we made the transition). Their on-boarding feature is so customizable and user friendly, we were able to consolidate our on-boarding process and automate a lot of moving pieces. We have launched performance reviews and employee engagement surveys using the performance tools and are big fans of the process and capabilities. Namely's performance tool has the capability of pulling established goals into each performance review which makes it extremely easy to track performance and goal attainment.

The reporting feature is awesome because we can go in and run any type of report we need to where as in Zenefits, not all of the data was readily available to run a self report, it was funneled through the account manager.

We use a variety of Namely's products but we are most impressed with the level of communication Namely provides. From our Account Manager to Namely's Product team, the communication is constant. It is obvious the internal communication within Namely is very positive and fluent - our Account Manager asks for feedback on features and it is clear the feedback is relayed to the Product and Eng teams.

Overall, we made the right decision to transition and are extremely happy with this service/product.