Opiniones de Namely
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Opiniones de 439
- Sector: Administración educativa
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
As an HRIS Namely is as good as it gets. Works out of the box but it does adapt to your...
Revisado el 13/4/2018
Puntos a favor
As an HRIS Namely is as good as it gets. After using many other platforms in the past, I can say that Namely provides an easy to use platform that works out of the box but offers a great deal of customization to fit your workflows. They are constantly releasing new features and improvements that are visible and useful with a support staff that is always ready to help.
Having HRIS, Payroll and Benefits in one place and dedicated client rep and dedicated benefits rep is definetely hard to beat.
Puntos en contra
Integration between payroll and HRIS is a work in progress that still needs work. I am confident they will continue to improve it moving forward.
- Sector: Automatización industrial
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
HR and payroll 'amped up'
Revisado el 15/4/2020
Great team, good support. Really have enjoyed and benefited from the Broker Team at Namely.
Great team, good support. Really have enjoyed and benefited from the Broker Team at Namely.
Puntos a favor
I think the ease of use for all users was a main factor. Keeps the team engaged, connected and really enjoy the ability to manage PTO all in one spot.
Puntos en contra
Think sometimes there are a couple of suggestions by a minority that get a lot of attention and maybe it isn't something that needed to get focused on right away or maybe more discussion so the functionality works better for all.
Razones para elegir Namely
Primarily ease of use.Software anterior
Paychex FlexRazones para cambiar a Namely
Enjoyed the team I had during the process, their knowledge and experience made all the difference.Respuesta de Namely
Thank you for your review! We really appreciate your feedback and are happy to hear that our platform helps keep your employees engaged and connected. We work very hard to assess, prioritize, and action on all suggestions that we receive. Please continue to give product feedback to your dedicated Namely Pod and know that we take it very seriously!
- Sector: Internet
- Tamaño de la empresa: 201-500 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 0.0 /10
Avoid at all costs
Revisado el 4/12/2018
Terrible - service reps do not know the system, standard payroll practice, let alone any questions....
Terrible - service reps do not know the system, standard payroll practice, let alone any questions. Service tickets get lost, takes months for resolution of more complex tasks and extreme micromanagement
Puntos a favor
It's pretty. There is really no other pro.
Puntos en contra
HRIS:
No proper Leave tracking for maternity/paternity, jury duty, bereavement leave ETC
There's no way to see a PTO accrual history
Employees are not alerted when their address format is invalid
Only one set of holidays - UK sees all US Holidays
When reporting structure changes you have to make MANUAL changes in Namely Payroll IN ADDITION to doing a mass upload in the HRIS
Doesn't auto track history of Job titles
Need to manually assign PTO to employees not automatic
Leave approval amends, not sent
Lack of point in time reporting
Does not auto assign pay group based on the type of pay entered
Payroll:
You can't retract partial payments
Had to print W2s and sort through employees that electronically consented and send out those that did not
"We have to do all of the calculations manually when there is a comp change in the middle of a pay period "
Invalid addresses prevent us from proceeding with payroll
We are unable to easily add "time and a half" for employees who work on holidays
Takes weeks to add a new department code
Tax withholdings do not flow seamlessly from HRIS to Payroll
If we need to Mark an employee as FICA tax exempt we need have to reach out to Namely as only they can do this
Employee ID do not flow over to HRIS
Manually have to add holiday pay for employees does not flow into payroll
You have to manually exclude employees from payroll once terminated
Time and attendance:
Time card entry is tedious
PTO doesn't communicate to Payroll
You have to man
- Sector: Tecnología y servicios de la información
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
CircleCI<>Namely
Revisado el 30/1/2020
Our experience with Namely has definitely been tumultuous. We had a very rocky start and it...
Our experience with Namely has definitely been tumultuous. We had a very rocky start and it continued to be rocky as the turnover rate was extremely high on their CS team. We had about 6 CSMs within one year. Constant issues with the platform and no resolution in sight. Things are better now and Namely seems to be making great strides towards progress, but still has work to do.
Puntos a favor
-one source of truth for all employee information
- easy to track/request time off
-resources tab is helpful for new hires
-place to store private employee data
-very customizable
Puntos en contra
-SO many issues in the beginning(especially with workflows and onboarding templates)
(ex. when you submit a salary change workflow you have to do two separate workflows for base salary and commission, even though the commission piece is added into the workflow).
-can't easily hide legal name from other employees view
-tasks tab is pretty much no use to us. When you assign a task to someone there is no way to set reminders or alert you if you have a task overdue. Also, no notification or red flag that says you have incomplete tasks on the homepage.
Razones para cambiar a Namely
We thought it would be best for what we needed. Globally distributed. Payroll+HRIS. Customizable.- Sector: Software informático
- Tamaño de la empresa: 201-500 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Highly Recommend
Revisado el 5/3/2020
Puntos a favor
Namely is easy to use. I highly recommend using all options for a true integrated experience - HRIS, Payroll, Benefits & Time. It has definitely enabled our small People Ops team be able to support our company's rapid growth. It has a great user interface for our employees. Namely is constantly adding new features and improvements, which shows me they are constantly looking to adapt their product to the needs of their customers.
Puntos en contra
Namely is very much "self-service", which can be great if you have the answers and the knowledge. However, there are some drawbacks with payroll, which can often provide tax & regulatory challenges. Getting a hold of the right person when we have detailed payroll questions, can sometimes be difficult.
Alternativas consideradas
BambooHRRazones para cambiar a Namely
At the time, Bamboo did not offer a Payroll integration, among other reasons.- Sector: Fuerzas armadas
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Namely Review
Revisado el 16/6/2020
Amazing. Timely. Professional. Helpful. Friendly.
Amazing. Timely. Professional. Helpful. Friendly.
Puntos a favor
HRIS system is easy to manage and understand. Our employees like the feed. Love the customer service - they are super helpful and friendly. Love eSig.
Puntos en contra
I don't like Namely Time. I wish it was more straightforward to use. I also wish that Namely had a background check integration providers. I wish there was a built in ATS system.
Razones para cambiar a Namely
Ultimately because of your customer support system. It gives me confidence to use your product.Respuesta de Namely
Thank you for your review! We really appreciate your feedback and are happy to hear that our customer support team helps give you confidence when using Namely. As for your pain points, we will be be sure to relay them to our Product team.
- Sector: Tecnología y servicios de la información
- Tamaño de la empresa: 501-1.000 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 7.0 /10
Easy and sustainable.
Revisado el 28/9/2018
Namely is simple and easy to use, it requires a few improvements that seem to be coming soon. It...
Namely is simple and easy to use, it requires a few improvements that seem to be coming soon. It still has some glitches that need an urgent fix, but with the few conversations I've had with the Customer Support team, I can tell that Namely will greatly improve in future versions.
Puntos a favor
It is a straightforward and easy to use software, the user interface is the simplest one in the market of HR Management tools. It is a good example of the Integration between Payroll and HR Systems, and might be useful in the Linkbuilding bussiness with a few enhancements and addons.
The Customer Service is great and the people involved are very kind and competent.
Puntos en contra
The customization of the processes is not easy to implement, and tends to be tiresome, and in many cases it slows down the navigation.
It is currently lacking a proper auto-sync feature.
It does not have the E-signature feature for current employees.
The performance management module has a complicated nature.
There could be a better integration between the HR and the Payroll modules. As I explained in the Pros, it is easy to use but it could be highly improved in terms of pragmatic functionalities over the user friendly interface.
- Sector: Software informático
- Tamaño de la empresa: 201-500 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Excellent Solution for SMBs and Scaling Companies
Revisado el 10/9/2018
The best parts about using Namely is their excellent support+success team and the constant growth...
The best parts about using Namely is their excellent support+success team and the constant growth that they are experiencing which results in frequent updates that make my job easier. Having a fully integrated solution has saved me an abundance of time. The ease of integration with the HRIS tool is great for scaling companies that use a variety of products to function but want one-source-of-truth. Reporting capabilities in both HRIS and Payroll are detailed and have gained the stamp of approval from Finance and HR.
Puntos a favor
-Excellent customer support.
-One stop solution for HRIS, Payroll, and Benefits.
-Very customizable for different use cases.
-Constant and reliable product updates and roadmap.
Puntos en contra
-Document storage is not robust
-While the tool is very customizable, it is a slight learning curve to master the smaller details.
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Namely brings together HRIS, payroll, and benefits into a pleasantly designed, easy to use...
Revisado el 14/3/2018
Puntos a favor
I love that benefit elections are synced to payroll. Before Namely, this was a huge manual effort to maintain and audit. Namely is engaging and simple for employees to use - I get frequent positive feedback on that, across our staff demographics. People also really like the activity feed to give appreciative shout-outs to coworkers. As an admin, Namely's flexible permissions are a huge plus - this is something I've missed with other cloud software my company uses.
Puntos en contra
The Time Off functionality is a bit simplistic. I'd also like to see more configurable, custom notifications.
- Sector: Maquinaria
- Tamaño de la empresa: 1.001-5.000 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Namely Is an Easy to Use and Reliable Solution
Revisado el 3/5/2024
Puntos a favor
Namely has been a powerful payroll management tool.
The features of Namely are brilliant.
Puntos en contra
I do not dislike Namely.
Namely has been dependable.
- Sector: Marketing y publicidad
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Namely is a great option for a mid sized company
Revisado el 4/8/2021
Puntos a favor
The software flows very well and links everything so it's easy to onboard and offboard employees. The profiles store employee data efficiently and the reporting and analytics is very useful.
Puntos en contra
There are many inconsistencies or illogical set ups that make the software wonky at times. For example, titles are considered an "object" rather than text. So you have to add every title manually in the backend. THEN, only on the onboarding form can you search titles. Everywhere else you must search the alphabetized list manually for your title. This is just a minor inconvenience. A more major one is how salaries are handled. When inputting a salary for payroll you have to calculate out how much each check should be and input that in addition to listing the annual salary. This might be fine if every other form or field didn't calculate it automatically for you. This seems like a major oversight and really puts into perspective how this software was developed. And that is, many teams working on their own parts without any formal cohesion of functionality. Honestly, it feels like an intern built the whole onboarding piece (which is the function you will use the most).
Respuesta de Namely
Thank you for your review! We really appreciate your feedback and are happy to hear that our platform has simplified your onboarding and offboarding processes. As for your pain point about salaries, we apologize for your negative experience. Fixing that process is currently on our product roadmap and we look forward to making your experience as seamless as possible.
- Sector: Hospital y atención sanitaria
- Tamaño de la empresa: 201-500 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 7.0 /10
Good Product and Company with Direction
Revisado el 4/3/2020
Namely has saved us time in a lot of areas once we really learned how to use the system. We have...
Namely has saved us time in a lot of areas once we really learned how to use the system. We have been very impressed with Namely's interest in responding to client needs and I've not ever worked with a company such as theirs with a roadmap that is truly responsive to clients. One area they can continue to improve upon is in customer service--I find myself needing to follow up on service requests often. That said, I know it is something that they are working on improving. Overall good experience with Namely.
Puntos a favor
Namely's onboarding function has been a huge time saver for our company. We have a lot of documentation that employees must sign and review before starting and it makes it easy for them to find it all in one place. Performance reviews are also a breeze with Namely. Lastly, we have found a lot of benefit in the all-in-one nature of Namely for ourselves and our employees.
Puntos en contra
The integration between HRIS, Payroll, Benefits, and Time can certainly continue to be improved. Additionally, our company manages multiple EINs and so we would like to see Namely continue to improve functionality for this.
- Sector: Comercio minorista
- Tamaño de la empresa: 1.001-5.000 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 2.0 /10
Small Business Platform Only - the Quickbooks of HRIS/Payroll
Revisado el 30/11/2018
We are a high-growth company of 1000+ employees and complex, ever-changing operations, so while our...
We are a high-growth company of 1000+ employees and complex, ever-changing operations, so while our experience from a Systems and Support standpoint is far from great, we may not be the target demographic. This tool is far more suited to small and mid-size businesses who can handle manual system changes and configuration at the employee level. But for large enterprise-level companies who require robust tools--reporting, customization, anything at scale--this is not the vendor for you.
Puntos a favor
User Interface is simple and somewhat easy to navigate from a visual standpoint. HRIS side of the platform is nice. Reporting tool, while simple and one-dimensional, is easy to configure. Uploads and onboarding are simple.
Puntos en contra
When it comes to robust, enterprise-level tools and customization, this system is clearly lacking. The HRIS and Payroll side are fragmented and poorly connected. The two systems talk to each other poorly with common fields that are not truly linked. This forces the client to constantly audit both portals and update manually to ensure data integrity within a singular platform.
Run into bugs and validation glitches daily, which are hard to resolve through self-service. Namely "gatekeeps" much functionality on their end so clients must email the service team for many requests. Customer support can vary greatly depending on the representative. Some are fast and informative, while others will completely ignore your service request, forcing you to track cases and follow up.
Non-Intuitive Benefits Enrollments, ACA, no mailing of W-2s come year end. Ensuring tax compliance is a daily struggle. Lack of audit trails and historical data for many fields is a compliance nightmare.
- Sector: Edición
- Tamaño de la empresa: 201-500 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Namely - Great for HR, Payroll, and Employees
Revisado el 27/10/2016
We signed up for Namely in the Fall of 2014. We started with the HRIS and benefits for just flex...
We signed up for Namely in the Fall of 2014. We started with the HRIS and benefits for just flex spending. Being in HR, it was wonderful to be able to customize Namely's platform to include the data that we wanted to track and provide. For employees, it was a game changer because they now had access to information they had never had before (such as a clear salary and bonus history). In January 2015 we launched payroll with two of our smaller entities. Employees found Namely easy to log into and the paystubs were clear and easy to read. In the Fall of 2015 we added all of our benefits into Namely and did our full open enrollment. It was amazing for both employees and HR. HR loved that there was no paper to track and it was easy to see where everyone was in regard to the open enrollment process. Employees appreciated being able to log in from anywhere and how easy the system was to navigate. We also started using the Onboarding feature and it has saved employees and HR so much time. Now, employees are able to fill out all of their new hire and benefits information before their start date. We've seen the turnaround time decrease dramatically! All around, Namely has been extremely helpful for employees, HR, and payroll. And, if anyone asked, I would absolutely recommend Namely!
Puntos a favor
I love how customizable Namely is.
Puntos en contra
They haven't rolled it out yet but, I'm excited to be able to report on any and every field in Namely in one report and I'm hopeful that we'll be able to do document signing for current employees one day.
- Sector: Software informático
- Tamaño de la empresa: 201-500 empleados
- Software usado Semanalmente durante Más de un año
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 8.0 /10
Great system to bridge the gap between HR needs and employees
Revisado el 9/6/2021
Depending on what you need to use it for, the system is great and simple for employees to use. It...
Depending on what you need to use it for, the system is great and simple for employees to use. It could definitely use some work in the PTO request department, but other than that, it's a solid system!
Puntos a favor
Namely is easy to use with a pretty intuitive interface, which makes accessing tools and information quick and simple. We utilize this system mainly for our payroll info, performance reviews and general employee information across the company.
Puntos en contra
We were hoping to move all facets of our previous system over to Namely, which included requesting time off, but we were unable to due to a lot of basic features were missing in the Namely system. For instance, when requesting time off in Namely, we were only able to submit a certain number of hours off vs setting a specific start and end time to our requested time off. Another issue was the integration Namely has with Google calendars and successfully adding requested time off to our calendars.
Respuesta de Namely
Thank you for your review! We really appreciate your feedback and are happy to hear that you enjoy using our platform. As for your pain points about PTO tracking and an integration with Google calendars, we will be sure to relay them to our Product team.
- Sector: Tecnología y servicios de la información
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Good product for growing company
Revisado el 26/4/2023
Puntos a favor
The social feature on the home page was great. I loved how our team was able to celebrate birthdays and anniversaries when they logged on.
Puntos en contra
When I used it Namely was new to the industry and had some growing pains they went through. Re-orgs and misses on design layout. Was still happy to use it on a daily basis though!
- Sector: Música
- Tamaño de la empresa: 201-500 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 10.0 /10
I Recommend Namely
Revisado el 15/6/2023
I really enjoyed the platform, my overall experience was a positive 10/10!
I really enjoyed the platform, my overall experience was a positive 10/10!
Puntos a favor
Namely is easy to navigate, can easily be accessed anywhere, and in my experience, has a small amount of website issues. It's a hub you utilize daily when employed with a company, and a platform you can still access after you've switched jobs. It was very helpful when filing 2022 taxes even though my new company doesn't utilize Namely.
Puntos en contra
The only feature I remember having issues with was not being able to go back and edit PTO time after the scheduled PTO time period had passed. For example, if i had requested 8 hours of PTO but only took 6, I was unable to edit the next day. My manager would have to completely delete the request, and i'd have to create a new one.
- Sector: Ropa y moda
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Namely makes it easy for our people to do the right things and smile about it
Revisado el 26/10/2016
We found Namely after scouring the market for a solution that was simple, connected, available...
We found Namely after scouring the market for a solution that was simple, connected, available 24/7, and offered one attractive place for us to do People work the way we want to do it. We found Namely and have been pleasantly surprised at every stage. First, we added the HR solution. We jumped at the chance to try the Onboarding and eSignature features. We have just decided to implement Payroll and Benefits.
We love the Namely team! They are by far the most responsive and helpful people we work with. The online HELP tool means we get answers quickly.
Features get updated regularly and Namely really listens to we users when we ask for new features / changes to the software.
I love Backstage Pass where I can connect with other Namely users and get tips.
We use Namely for so many thing that used to require separate and manual solutions (org charts, employee photos, performance reviews, multi-tiered goals, news feed, calendar, etc.).
There is a bit of a learning curve for employees who expect things to be complex and cumbersome based on past experience with ADP and other vendors. When they see how simple Namely is, they are shocked. It's fun to see their lightbulb moments and hear "that's all I had to do?".
;-)
Puntos a favor
One stop solution. Web-based. Simple and clean design.
Puntos en contra
Wish we had a little more control over naming some of the tabs and folders.
- Sector: Hospital y atención sanitaria
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Namely: The light weight Champion in a heavy weight market
Revisado el 31/10/2016
From the beginning, Namely has been fast, easy, yet very powerful. This platform looks and feels...
From the beginning, Namely has been fast, easy, yet very powerful. This platform looks and feels like social media sites, but in the background (or under the hood) is very powerful technology that allows both employers and employees simplify their work life. For the employer there are very powerful reporting and communication tools. The benefit management, on boarding, and performance reviews are a breeze. Throw in payroll and you have an unstoppable platform that knocks out the competition. The employee enjoys the ease of being up to date with company announcements. The calendar is excellent and allows managers to make sure coverage is where it is needed at the click of the mouse. Namely eliminates all the headaches of paperwork with their benefit management and benefit partners. Namely's customer service is light-years ahead of the competition. If you haven't done it yet DEMO Namely. Your life will be changed forever!
Puntos a favor
I love all the integration between their HR and Payroll platforms. Namely is truly a one stop shop when it comes to an all around HR/Payroll platform.
Puntos en contra
It's hard to say anything negative about the platform. It was up and running and ready to go from the start. The customer service has been excellent. There have been mostly positive experiences so far.
- Sector: Software informático
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 3.0 /10
Good product, horrendous implementation
Revisado el 17/3/2018
Puntos a favor
*Great way to integrate an HRIS system and payroll on one platform.
*Simple and easy interface for users. Very similar to Facebook in design and functionality.
*Lots of great workflows to utilize to eliminate pen and paper documents.
*Namely did fully refund us our money after our implementation was handled very poorly.
Puntos en contra
Phew, my boss and I had problems with our Namely implementation from the beginning. It seems that the company was undergoing a lot of turnover and restructuring during our implementation, and we felt it. There would be weeks when we would hear no communication from our lead implementation specialist. My boss thought he had quit or had been let go and had to write a strongly worded email before we got a response back. Our Namely benefits specialist then made an error with an algorithm she was using to calculate benefits costs during our open enrollment in November. If hadn't caught the error, our company would have lost thousands of dollars. We have had numerous issues with payroll since open enrollment and have cycled through several specialists since. Last week, my boss and I decided we have had enough and are moving to another HRIS system.
- Sector: Petróleo y energía
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 7.0 /10
Great for small companies
Revisado el 20/8/2020
Overall, I like Namely. It makes processes easier and their customer service is fantastic.
Overall, I like Namely. It makes processes easier and their customer service is fantastic.
Puntos a favor
The ease of use is what I love most about Namely. For the most part, it is very intuitive and user friendly. Being user friendly makes it easy for me as the admin but more importantly it makes it easy for my employees to navigate.
Puntos en contra
There is still a lot of room to grow. There are a several functions that I was used to on other (larger name brand) software that Namely doesn't have yet. A major one for me was not having pass enrollment. But they have since updated that and now offer a passive enrollment, which is a relief! I know they are working on a load of new functions and I look forward to seeing what they are.
Respuesta de Namely
Thank you for your review! We really appreciate your feedback and look forward to continue enhancing our platform and your overall client experience.
- Sector: Software informático
- Tamaño de la empresa: 201-500 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
An HRIS that Everyone likes to Use
Revisado el 11/4/2018
Overall, it's a great HRIS, and a great company. Namely is constantly updating the system and...
Overall, it's a great HRIS, and a great company. Namely is constantly updating the system and releasing new features. The support team is top notch and is always happy to help in anyway they can. Namely may be missing some features or some may need to be updated, but the interfaces and the support plus the fact that they are dedicated to releasing features that are requested really make it a top HRIS system.
Puntos a favor
Easy to use for Employees, Managers, and Admins. The interfaces are elegant, clean, and very intuitive. The ability to automate tasks or delegate tasks that used to be a burden has freed up time for Managers and HR admins. Having everything all in one creates an easy experience for our employees. The ability to use the Open API allowed us to automate our employee data flow out to different parts of the company and keep our systems all in sync.
Puntos en contra
Missing some features you might get from an older HRIS, Payroll, or Benefit system. While the time feature allows a lot of customization, it can be burdensome to use and navigate.
- Sector: Marketing y publicidad
- Tamaño de la empresa: 201-500 empleados
- Software usado A diario durante Más de dos años
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
Reviewing Namely for HRIS, benefits admin & payroll processing
Revisado el 30/11/2016
We love Namely for our HR, benefit and payroll administration. And our employees enjoy the social...
We love Namely for our HR, benefit and payroll administration. And our employees enjoy the social feed area as well. The site is flexible, easy to use and we get wonderful support from our Namely team!
Puntos a favor
I mostly love being able to have HR, benefits and payroll information all in one spot! Of course Namely is not the only program which can handle these processes, but I do find Namely very flexible and capable of handling all our needs.
Puntos en contra
We may be unique, but we do value anonymity in our review process. I do wish the review program settings could be set at the company level so that all managers could initiate the process in the same manner. without my needing to ensure it is handled in the same way each time. I've communicated our need and I'm sure Namely is assessing to see if this is something other companies could use as well.
- Sector: Internet
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de dos años
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Solid HRIS for small companies
Revisado el 2/7/2019
In addition to the software, we use their brokerage and LOVE Namely Benefits. They've made the...
In addition to the software, we use their brokerage and LOVE Namely Benefits. They've made the transition so much easier and are basically an extension of my one-person HR team.
Puntos a favor
Clean, easy-to-use interface. Payroll is easy and efficient. The set-up is easy for employees to use - I've never been asked where things are or for a password reset since starting with Namely. ;) Customizable. Continuously improving and working to support their clients (i.e., they actually listen to feedback!)
Puntos en contra
Re-hires are a little wonky. Reporting meets my needs, but similar to other features, Namely isn't as comprehensive as some of the old-time HRIS systems (like ADP). But there's so many benefits/pros, it's easy to overlook any challenges.
- Sector: Gestión de organizaciones sin ánimo de lucro
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante 1-5 meses
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 7.0 /10
Great product with variable implementation and customer support
Revisado el 7/12/2016
I work for a nonprofit organization with more than 60 employees in over 20 states (we're a remote...
I work for a nonprofit organization with more than 60 employees in over 20 states (we're a remote workforce), and we began using Namely after leaving a different software in the summer of 2016. I struggled to decide between a three and four-star review. For now, I'm going with a three, but I reserve the right to revise upward or downward in future weeks and months.
Our sales and introductory phase with Namely was excellent. We learned a lot about the product and Namely's offerings, and, obviously, our organization was sold. As I've seen noted in some other reviews, there were problems with our implementation. Our payroll was set up incorrectly, even though Namely had payroll registers to model on, and that error resulted in the underpayment of taxes. To Namely's credit, they put a lot of work in to correct the issue and file amendments, but it was disappointing that poor implementation resulted in something like that. We've also had spotty responsiveness and support, but that has improved as the kinks have gotten worked out (which is somewhat backward to what you, as a customer, might want).
Outside of the implementation and responsiveness, we love the platform. I love that we have so much control over payroll (that wasn't the case with other software), and the HRIS side of things is much more sleek, streamlined, and easy to understand.
In summary, I would say our relationship and experience is improving over time, but there's still some damaged trust and suspiciousness after the rocky implementation.
Puntos a favor
Customizable; modern; streamlined
Puntos en contra
Ad hoc (sometimes it feels like new features or functionality is tacked on); inconsistent (sometimes, the product doesn't work as described)