Phocas Software

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Calificación general

4,8 /5
(111)
Relación calidad-precio
4,7/5
Funciones
4,6/5
Facilidad de uso
4,5/5
Asistencia al cliente
4,7/5

99%
Un ha recomendado esta aplicación
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Opiniones de 111

Thomas
Calificación general
  • Sector: Comercio mayorista
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Why I recommend Phocas to all of my peers in this industry.

Revisado el 17/8/2021

There isn't enough space to go through the numerous benefits I have gained since purchasing this software. I have reorganized sales territories based on overly concentrated vertical sales. Our team now has a place to review and track sales vs goals daily. I have a consolidated and by location view of my clients in an easy to find manner along with a customer stratification system to help manage margins, AR terms compliance, etc to educate the sales team on what we need to be doing differently with said accounts (spend more time, spend less, cross sell specific items....) . Like I say, I could spend all day on the benefits.

Puntos a favor

I have been exposed to 10 or more different operating systems over the course of my 26 year business career. NONE of them have provided adequate business intelligence tools. Phocas is highly intuitive and thorough which saves me hours per week of spreadsheet work. I cannot offer a better compliment than it being an amazing time management tool.

Puntos en contra

There are a few issues I have with loading budgets and working through Administrative User rights but that is an infrequent issue. I would like to have a few additional graphical options for data visualization but it works just fine as it is. What I like the absolute least is that we didn't add additional modules...accounting, pricing tools... and have no plans to do so in the near future due to budgetary contraints.

Josh
Calificación general
  • Sector: Comercio mayorista
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Phocas is a necessity!

Revisado el 5/8/2021

Fantastic. [SENSITIVE CONTENT], our Customer Success Consultant is amazing. She's readily available and knows exactly what she is doing. Their support staff is also very accommodating and knowledgeable. We've dealt with other software companies and they take their time and treat you like they don't need your business and
over charge for routine services. Phocas is a true partner. A couple projects that were able to be successful with the use of Phocas is: Customer Stratification, Gap Analysis, Daily Inventory Analysis (Which was huge for this last year) and our Dead Stock process.

Puntos a favor

The ease of use. As an admin of Phocas, it was very easy to get our staff onboarded and very comfortable with day to day usage. If the staff isn't going to use the tool, then it's worthless no matter how great the data is.

Puntos en contra

Phocas is great at listening to our issues and roll out timely updates to add new features or fix issues.

Delaney
Calificación general
  • Sector: Bienes de consumo
  • Tamaño de la empresa: 201-500 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 6.0 /10

Marketing Review 8/2021

Revisado el 17/8/2021

Overall, I am genuinely happy with Phocas. I'm the kind of person who gets excited about report customization and flexibility within the way we structure our data.

Puntos a favor

I love the customization of creating reports. Our users enjoy the independence of creating their own reports and the flexibility they have with customizing the structure of any data pulled.

Puntos en contra

We have a partner login within our license, and support for this add-on isn't yet where it needs to be in order to foster growth in this area.

Bobby
Calificación general
  • Sector: Comercio mayorista
  • Tamaño de la empresa: 201-500 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Getting the most out of data 'NOW' !!

Revisado el 11/8/2021

Our number one benefit was saving time and delivering information to our Salesforce. Prior to PHOCAS every need for information came as a request to our I.T. department. With a limited staff keeping our systems updated and available was a major time consumer ... leaving very little time to develop the report or query request that constantly came into the department. After Implementing PHOCAS the number of request went down mon th by month as the Salesforce started using PHOCAs and getting their information without having to wait on the I.T. staff to produce it.

Puntos a favor

Deliver what was promised. Ease of implementation, Ease of training, Ease of Customer service.
Price point sealed the deal.

Puntos en contra

As we looked at several products we found that most of them had the same look and feel. Most wanted a high front end implementation cost along with a 2 year commitment. Phocas was willing to do a 'Install, try and buy' approach.... nothing to lose but some system admin time working with Phocas to setup the environment to prove it worked. So with that said ... our only 'con' comment is ... we wish we had implemented sooner.

Lisa
Calificación general
  • Sector: Comercio mayorista
  • Tamaño de la empresa: 501-1.000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Phocas is a fantastic tool!

Revisado el 10/8/2021

I do a lot of reporting in my role with the company, not only internal but external to our vendors and also customers.

I am able to provide real time reports via Phocas. This has been where I most have appreciated the software. I used to have to email all my reports which would take countless hours week after week. WIth Phocas, setting up a link takes a few minutes on the front end but then it's done and you can easily share with many.

I have been able to dig into our data and provide analysis that I would have not been able to do otherwise.

Puntos a favor

I love the flexibility within Phocas and the ease with which you can customize reporting to fit so many different areas of business. I especially am thankful for the links that you can provide to non-users to share reporting outside of your company. Phocas makes my job so much easier and gives me the power to provide quick and useful reports.

Puntos en contra

Until I discovered the online videos and trainings, I was not able to use the software to the fullest! I highly recommend when the software is introduced to a new user, that they watch some of the 101 level trainings to learn all that can be done.

Adam
Calificación general
  • Sector: Comercio mayorista
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Phocas Review

Revisado el 30/7/2021

Phocas has been really easy to use and allows us the insight into our business that we need. Furthermore, support has been really good.

Puntos a favor

The best part of Phocas is the ease of use. They really make it easy and intuitive to find the information you are looking for.

Puntos en contra

This is largely in part to our ERP system, but not everything we would like to have in Phocas came with our integration. We have to have custom programming done to unlock further usage of our system in Phocas.

Jason
Calificación general
  • Sector: Automoción
  • Tamaño de la empresa: 1.001-5.000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Comprehensive Reporting & Business Building Tool

Revisado el 10/10/2019

My overall experience with Phocas has been excellent, we use the system to monitor growing and declining sales to protect out business and easily identify buying gaps to help increase sales.

Puntos a favor

Ease of use, speed of reporting and level of detail available that can be accessed. Automated reporting saves a lot of time. Support from the account managers when required is excellent.

Puntos en contra

Sometimes some of the functionality could be improved further to allow more flexibility. An example here would be multiple options for subscriptions i.e. a weekly report that you could also set to receive at monthend without the need to create a new favourite. Nest function is a fantastic addition to the functionality but due to the way Phocas works you have to start at the bottom layer of data then build layers above.

alan
Calificación general
  • Sector: Ingeniería industrial o mecánica
  • Tamaño de la empresa: 1.001-5.000 empleados
  • Software usado Semanalmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Cost effective Management Information

Revisado el 31/10/2019

This replaced "hand crafted" Excel and VBA sheets over a 10 day period to the consumer , we then developed Phocas to suit our needs and one drop of data updates all users with all views in 1 day.

Puntos a favor

Ease of use , ability to develop our own customised views , one change updates all consumers of the views , scalable - we can add more data and create relationships to enrich existing views to the consumer , Enable better decision making data in dashboard views allowing the consumer to pic and choose what is important today .
We have never looked back - we chose Phocas in 2013 to feed our front end business with tailor made views of data to enable swift decision making - we developed our support team to self create views from data feed through to data visualisation - this replaced our Excel and VBA sheets that were people hungry to produce - now we simply load our data periodically and the consumer can a see "all they want to see when they want to see it "

Puntos en contra

Understanding how the background of the product , as we decided from day one that we would be self sufficient in all our development needs and not many businesses had taken this approach with Phocas at that time.

Chris
Calificación general
  • Sector: Comercio mayorista
  • Tamaño de la empresa: 10.000+ empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Great Product with First Class Support

Revisado el 5/8/2021

Phocas has easily been one of our most successful implementations. Users love it.

Puntos a favor

Offers easy deployment and maintenance. Database builds are a snap while offering dynamic reporting, dashboards and alerts.

Puntos en contra

More access to backend functionality would be helpful.

Alternativas consideradas

Microsoft Power BI

Razones para elegir Phocas Software

Cost, functionality and maintenance
Mike
Calificación general
  • Sector: Comercio mayorista
  • Tamaño de la empresa: 201-500 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

BI software that let's me do it the way I want to do it.

Revisado el 9/10/2019

Being able to run reports in minutes instead of hours has saved me so much time. It helps me work more efficiently.

Puntos a favor

What I most like about Phocas is I can get to the information I need by how I think about it. While someone else in my company can get to the same exact information in a totally different manner. The great thing is we get to the same exact information.

Puntos en contra

The thing I like least is the inability to print nice looking dashboards. We have sales meetings and the managers want to print each salesmen's information from a master dashboard. This way it can be handed out to each person so they can see their information as it is talked about generally in the meeting.

Stephanie
Calificación general
  • Sector: Logística y cadena de suministro
  • Tamaño de la empresa: 1.001-5.000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

I've worked with Phocas for just a year, and absolutely LOVE it.

Revisado el 9/5/2017

Puntos a favor

The ease of use is great, and has brought so much benefit to our company. We are able to customize reports and dashboards to our needs as a company, which is a huge deal. Getting reports out to our field is easy and painless. We use subscriptions constantly, and that has made many employee's lives easier.

Puntos en contra

I wish, still there was more ability to customize the report layouts. There are a lot of times when I have to create the report in Phocas, export it, and then do additional formatting in Excel. Also, the ability to download an entire dashboard would be amazing! It would make it so much easier than exporting each part individually.

JJ
Calificación general
  • Sector: Materiales de construcción
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Analytics in today's business environment

Revisado el 28/10/2019

My overall experience with Phocas has been good from the start. They are prompt in with a response when you have an issue and will help you get the results you are looking for when utilizing custom searches and in-depth calculations.

Puntos a favor

Phocas is incredibly easy to use and helps you dig into an type of business analytics you can think of for your business.

Puntos en contra

There are not many of CONS that I have with Phocas, but the biggest issue I have is the lack of graphics for dashboards and the ability to truly customize those graphics. Also, the graphics can be a little quirky at times.

Shirley
Calificación general
  • Sector: Comercio minorista
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

A Game Changer!

Revisado el 13/10/2019

the data from using Phocas has driven many key marketing and sales decisions with only positive results. We are now moving forwards in obtaining more data from our stock and purchasing databases to assist our Operations teams.

Puntos a favor

the ease of obtaining information in a usable way, and the speed at which we can get analysis of the data has been a game changer for our business! The dashboards are key for our teams and the alerts take the day to day thinking out of my hands!

Puntos en contra

There is nothing negative about this software from my perspective!

Donna
Calificación general
  • Sector: Fabricación de productos eléctricos/electrónicos
  • Tamaño de la empresa: 201-500 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Powerful tool for all level of users!! Simple, Intuitive, and Flexible!

Revisado el 29/7/2021

Very user friendly, lots of learning opportunities, great customer support, very intuitive.

Puntos a favor

I love the ability to customize your data. I can run a high level report to summarize data another employee may need and with a few clicks can drill down to the details needed to create a more in-depth analysis of the data. I also love the flexibility of changing views, measures, dates, etc. with ease without starting from scratch.

Puntos en contra

I honestly can't think of anything I don't like. Customer Service in very customer-centric and work to use feedback to always make improvements.

Gene
Calificación general
  • Sector: Envases y contenedores
  • Tamaño de la empresa: 501-1.000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 10.0 /10

My experience

Revisado el 8/10/2019

Use it everyday, helps service customers quickly.

Puntos a favor

Find out extended history on a customer; get transactional data over any specified time period; review usage by product category, vendor, customer, grade, order type, etc.

Puntos en contra

Can view on iPad, but not real clean: limiting fields in some of the functions tend to overlap making it impossible to do. Would like to abbreviate column headings, but can’t.

Linda
Calificación general
  • Sector: Comercio mayorista
  • Tamaño de la empresa: 1.001-5.000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Very happy with Phocas

Revisado el 18/8/2021

Overall we are very happy with our product.

Puntos a favor

This product is easy to use and we create reports quickly.

Puntos en contra

We wanted to add some features into our existing databases but couldn't do it on our own. We just had training and now we learned how to do that.

BRITTANY
Calificación general
  • Sector: Comercio mayorista
  • Tamaño de la empresa: 201-500 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 10.0 /10

Phocas Ideal for Data Tracking

Revisado el 29/7/2021

Puntos a favor

I utilize data analysis in Phocas daily and help create dashboards for our branches. It is easily navigated and improves our data tracking and transaction searching.

Puntos en contra

Sometimes Phocas doesn't update, though I do not personally know if this is a Phocas issue or an issue with our Point of Sales program

James
Calificación general
  • Sector: Papel y productos forestales
  • Tamaño de la empresa: 501-1.000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

I'm a daily power user for focus and train our team. Best data analysis software to date!

Revisado el 9/5/2017

Puntos a favor

The software is not only easy to use, and basically unbreakable, it is accessible almost anywhere. Hours have been saved thanks to the software. This is hands down the best software that i've ever used in my company.

Puntos en contra

Minor gripes about the interface and specific features that could be easily fixed. Currently running an older version, so 2016 may fix some of them

Andrew
Calificación general
  • Sector: Marketing y publicidad
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Best piece of software ever!

Revisado el 29/7/2015

Puntos a favor

Phocas is very easy to use, very intuitive and provides excellent business information. It is relatively inexpensive per user and at times, worth its weight in gold!

Puntos en contra

Nothing really. I am not a lover of the weekly/ monthly user subscription model as unless you make a point of regularly reviewing the usage, as your business changes sometimes you end up paying for users that have stopped using it. However that's really our problem rather than theirs.

Jerry
Calificación general
  • Sector: Comercio mayorista
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Easy to use and learn. Powerful, but not intimidating.

Revisado el 9/5/2017

Puntos a favor

This software deals with large amounts of data with exceptional speed and simplicity putting relevant data at your finger tips. Easy to convince people to use

Puntos en contra

Limited in complex searches. CRM is Limited. Whenever you get a software that offers simplcity, there is some sacrifice on flexibility, but it is worth the sacrifice

Vinod
Calificación general
  • Sector: Dispositivos médicos
  • Tamaño de la empresa: 10.000+ empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Best BI in the market

Revisado el 31/10/2019

Team at Phocas has been very customer focused, easy to deal with. We have used this software for almost 2 years and have changed the way we do business today as all information is only a few clicks away.

Puntos a favor

The ease to use and train employees on this BI tool makes it best in the market. The power of building your own databases, customizing reports and the level of customer service is outstanding.

Puntos en contra

There isn't much I don't like about this software.

Mitch
Calificación general
  • Sector: Comercio mayorista
  • Tamaño de la empresa: 201-500 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Phocas Review

Revisado el 4/8/2021

Very pleased with the product and the Phocas team.

Puntos a favor

Phocas quickly converts data from Job Management and Eclipse into simple, easy to use, customizable dashboards to help monitor all aspects of our business.

Puntos en contra

The Phocas team has been very helpful with listening to our needs and training, facilitating change requests, and assisting us with problems.

ken
Calificación general
  • Sector: Comercio mayorista
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

INcrease knowledge

Revisado el 29/10/2019

we use Phocas to gain a better understanding of our customer transactions and history. we used this to review what if customer verses product purchases and this enabled us to put some attention to opportunities we had not seen before, increasing sales by 5%

Puntos a favor

allowed data analysis that improved our ERP system. enabled decisions that increased sales

Puntos en contra

remembering how to use all of the features

Gar
Calificación general
  • Sector: Papel y productos forestales
  • Tamaño de la empresa: 501-1.000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Phocas Software review

Revisado el 29/10/2019

Helps me stay up to date with what happened and anticipate coming trends

Puntos a favor

Easy to use, quick access, daily reporting

Puntos en contra

Can’t streamline some of the reporting not a timely report process

ERIN
Calificación general
  • Sector: Comercio mayorista
  • Tamaño de la empresa: 501-1.000 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

phocas review

Revisado el 29/10/2019

I would say it is a positive experience helps me track what sale are most profitable. I would 100% recommend it to anyone looking to grow sales.

Puntos a favor

It is so useful to be able to track my sales and returns. It also has many great features for tracking sales and proformance.

Puntos en contra

its not always easy to find things and it doesn't always update.