BILL

Con Bill.com, los pagos comerciales son sencillos, rápidos y seguros.

Calificación general

4,2 /5
(462)
Relación calidad-precio
3,9/5
Funciones
4,1/5
Facilidad de uso
4,2/5
Asistencia al cliente
3,8/5

82%
Un ha recomendado esta aplicación
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Opiniones de 462

Usuario verificado
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 501-1.000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

La mejor aplicación para sus pagos

Revisado el 14/11/2022

Puntos a favor

Lo que más me gustó del software es que son muy rápidos con los pagos

Puntos en contra

Lo que menos me gusto es que le hace falta un poquito más de seguridad pero del resto está perfecta

Respuesta de BILL

We highly appreciate your review and thank you for bringing this to our attention, and we'll be sure to get your feedback up to our product team!

Ronald
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Pago de gastos

Revisado el 4/11/2022

La elaboración de facturas y el pago a los clentes

Puntos a favor

La eficacia de ella orar facturas y pagos a las empresas afiliadas

Puntos en contra

Todo está bien pero puede mejorar en todos los aspectos

Respuesta de BILL

Ronald, Thank you so much for taking the time to leave an excellent rating. We really appreciate your review.

Jennifer
Calificación general
  • Sector: Propiedad inmobiliaria
  • Tamaño de la empresa: 501-1.000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Bill.com is THE BEST software for managing accounts payable!

Revisado el 1/2/2018

No mailing invoices/checks! The software prints the first page of the invoice on the bottom two stubs of the check. You can also pay your vendors electronically with a simple invite email AND the system emails your vendors to let them know payment is on the way!

Puntos a favor

I started using this software solely for its accounts payable function. You send your bills directly to the inbox, attach the document to the bill, then pay! You can even record bills paid outside of bill.com (credit card payments for example). You can also save vendor documents (contracts, W9s) within the vendor files. This software keeps us incredibly organized over multiple locations. HIGHLY recommend! (And it syncs seamlessly with QuickBooks!)

Puntos en contra

No cons! Great product! Keeps us organized and allows timely and effective bill payments to our vendors.

Respuesta de BILL Traducir a Español

Jennifer, your comment made our day! We're going to share with our product team, who always enjoy hearing positive feedback :)

Stéphane
Calificación general
  • Sector: Minería y metalurgia
  • Tamaño de la empresa: 201-500 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 10.0 /10

Very easy accounting tool

Revisado el 11/9/2022

Puntos a favor

Bill.com tool is very powerful to manage bills. It is very easy to pay supplier bills

Puntos en contra

I did not find any inconvenience, bill.com

Respuesta de BILL Traducir a Español

We're glad that you had a great experience, Stéphane. We appreciate you taking the time to share your review.

Patrice
Calificación general
  • Sector: Servicios financieros
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Semanalmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 1.0 /10

New system makes it unworkable

Revisado el 29/4/2020

I used to love Bill.com, but now I am going to push my client to look for something else. It is awful and has not improved since they started this last year

Puntos a favor

The best part of the new system (vs the Classic Bill.com) is the bill payment grouping. You can filter for the name of the vendor, select the invoices to pay and mark the date on the next page. Very easy

Puntos en contra

The new system is so tech heavy that it takes twice as long to enter an invoice. The recognition software only works on half the invoices that are uploaded. At times it picks the wrong vendor completely. I have to choose the vendor, wait for it to "find" a match in my system, select it and then move to the invoice number, date and then look for the box that houses the amount. It is so spread out that it takes too long for the eye to move down the page. I have stopped putting my invoice number in the description because it means I have to scroll down the entry page. I loved the old version where everything existed in about 4 inches of space. If you have to skip an entry, and go to the next page in the document, it will associate that skipped page to your next entry, even after it is marked not to associate. I have found multiple invoices matched to the wrong vendors and how to find these is a nightmare. If I have a duplicate invoice in my uploaded documents, i have to close the window and go back to the Inbox screen. I then have to guess which document contains my duplicate because it is not clear which one I was working on. I cannot see the duplicate invoice, but only a thumbnail of the 1st document in my stacks. I have contacted customer service after they cut off the Classic version, I received an email asking me to explain what was happening. I did, and then nothing happened.

Oktay
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 1.001-5.000 empleados
  • Software usado Semanalmente durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

View all your past payments and invoices in one platform

Revisado el 22/10/2022

Puntos a favor

Bill.com provides the ability to configure multiple confirmations on invoices for checks and balances so that the same person who codes the invoices does not pay the invoice, allowing someone else in your organization to track the invoices. It has a very good interface.

Puntos en contra

No matter how secure the password verification process is, it is actually a security vulnerability that it leaves everything to us.

Respuesta de BILL Traducir a Español

We really appreciate you taking the time to share your rating with us. We're glad that you are having a great experience.

Samuel
Calificación general
  • Sector: Contabilidad
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Great Software for AP

Revisado el 28/12/2022

Bill.com helps speed up our workflow with Accounts Payable, for many bills it reads the bills and auto-fills the fields, which I love!

Puntos a favor

Bill is a great software for Accounts Payable, it is very robust and customizable and makes my work more efficient.

Puntos en contra

The Accounts Receivable side of Bill is decent, but it is somewhat glitchy, expecially in the integration with QuickBooks and we also have customers who say an invoice is showing as unpaid on their end when it is actually paid. There is deffinately room for improvement on the AR side of things.

Respuesta de BILL Traducir a Español

Thank you for your review, Samuel. We're glad to hear that you're enjoying our app and we'll be sure to get your feedback up to our product team!

Mackenzie
Calificación general
  • Sector: Recursos Humanos
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 3.0 /10

Getting help is painful

Revisado el 1/10/2018

It's not great. We use bill.com to invoice our customers. 60% of our client base has complained about the experience with bill.com because setting up accounts is not intuitive, and clients often times have set up different kinds of accounts by accident then feel harassed by reminder emails which state they haven't paid an invoice, even though they are marked as "paid" on our end. We paid a hefty API integration fee in an effort to host all of these invoices in our own system so that our customers wouldn't have to interact with bill.com. However, now we are facing a whole new set of challenges trying to gather information from bill.com that isn't exposed, but is integral in making the integration successful... then trigger days and days of frustration with support to get about 60% of the information that we need.

Puntos a favor

The ease of creating and tracking invoices

Puntos en contra

Trying to work with support actually ruins my day. The only way you can talk to a human on the phone is by scheduling a phone call. Every time I have done that we've had issues connecting and there's no number you can call. I also feel like every time I reach out to support via chat or email I get a completely different level of information and service. Sometimes they give you what you need right away, other times they say they can't provide you with that information you need to jump through additional XYZ hoops.

Respuesta de BILL Traducir a Español

Mackenzie, we're sorry to hear about this experience with our app, we'd love to help out if you're still experiencing any issues. Please do not hesitate to contact our team directly by taking the following path: Log into your BILL account and navigate to Support (lower left-hand corner) and then type in your question in the bot that will appear in the lower right-hand corner. After typing in your question, please select contact support. Thanks again and we look forward to helping you!

karie
Calificación general
  • Sector: Contabilidad
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Semanalmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Ease To implement and use

Revisado el 16/11/2022

Overall I highly recommend bill.com for small to medium size company. If bill through accountant admin, it's definitely worth the money.

Puntos a favor

it's very easy to implement. Sync between bill.com and Quickbooks is easy. Payment processing is also very easy. Love the approval levels that can be set up

Puntos en contra

The sync between bill.com and Netsuite is actually hard to set up. I had this issue with one of my client, there has been a lot of sync issue due to the set up. It may not be a bill.com issue, more of Netsuite, however, the trouble shoot was pretty tough to resolve

Respuesta de BILL Traducir a Español

Thank you for your review, karie. We're glad to hear that you're enjoying our app and we'll be sure to get your feedback up to our product team!

Joshua
Calificación general
  • Sector: Gestión de organizaciones sin ánimo de lucro
  • Tamaño de la empresa: 11-50 empleados
  • Software usado Semanalmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Probabilidad de recomendación 10.0 /10

Great for 99% of Cases

Revisado el 5/12/2022

Overall we're very happy with Bill.com. The international payments issues is a small inconvenience, but the seamless functionality of their platform for 99% of other cases more than makes up for this.

Puntos a favor

Bill.com makes it simple to work with teammates to enter, review, and approve invoices and payments. The interface is simple and intuitive, and we're able to use Bill.com to handle the large majority of vendors we work with.

Puntos en contra

We work with some international vendors and contractors in regions where Bill.com either isn't supported or is only able to send funds in a way that incurs a fee for the receiving party, which can lead to some confusion.

Respuesta de BILL Traducir a Español

Joshua. We highly appreciate your review and thank you for bringing this to our attention, and we'll be sure to get your feedback up to our product team!

Susan
Calificación general
  • Sector: Comercio mayorista
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

quick and easy

Revisado el 20/10/2022

we are receiving payments much quicker than checks, and a lot less lost checks from the mail

Puntos a favor

quicker than writing checks, customers seem to like the ease of using this product, we suggest it to ours

Puntos en contra

there is nothing really that i don't like about it, very easy to navigate and use

Respuesta de BILL Traducir a Español

Susan. We highly appreciate your excellent review!

Alexandra
Calificación general
  • Sector: Contabilidad
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Semanalmente durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

Helpful AP tool

Revisado el 11/10/2022

Bill.com has been a great tool allowing is to book, schedule, and pay our vendors easily. It allows the vendors to know when their payment is being processed as well which is a great plus. Just a bit lacking on the reporting side but that is not the main function and we have other tools to compensate. Overall great!

Puntos a favor

I use bill.com to book and pay accounts payable. One thing I really like is that you can send an invitation to your vendor and they can input their own bank information and upload a W-9 so it cuts down on errors. Pretty straight forward to use and navigate.

Puntos en contra

The reporting section is lacking. It is not too big of a deal since we integrate bill.com with our accounting software thus run all the reports through them.

Respuesta de BILL Traducir a Español

Alexandra. We highly appreciate your review and thank you for bringing this to our attention, and we'll be sure to get your feedback to our product team to continue improving it.

Mark
Calificación general
  • Sector: Servicios de información
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Prueba gratis
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 0.0 /10

Poor Business Practices.

Revisado el 5/4/2020

I needed a company that could provide me with basic ACH recurring payments for my client's fees. My company, Revolution Debt Relief LLC, is a consultant based firm in the debt relief industry, providing education and assistance for consumer debt. We are not a debt settlement company, debt consolidation, or perform credit restoration, therefore, not in any way under the regulatory standards held within the debt industry. Bill.com seemed to meet my needs, and I was willing to pay a premium for their subscription ACH program to provide my clients with a more efficient service. However, after going through the sign-up process and giving personal information as well as my client's information for ACH processing, I spent a few hours getting familiar with the software. The next day, I received an email that my account was canceled, and that bill.com could no longer provide my company services. If I had known that Bill.com would arbitrarily pick and choose who they will do business with, I would never have given them my personal information or my clients. The fact that they conduct themselves in a way that solicits their services to the public takes your information and then cancels your account shows in my experience a very inept, fraudulent, and unethical way of conducting business. The operations manager noted it was due to the rules of their bank that perform the processing. If this is the case, I would look for a processor who knows how to do business.

Puntos a favor

Marketed as a product that could perform ACH functions with recurring payments for your business. Simple and straight forward functionality.

Puntos en contra

The software was a little cumbersome with a slight learning curb but overall will work for accounts payable and receivable basic functions.

Respuesta de BILL Traducir a Español

Mark, we're sorry to hear about this experience with our app, we'd love to help out if you're still experiencing any issues. Please do not hesitate to contact our team directly by taking the following path: Log into your BILL account and navigate to Support (lower left-hand corner) and then type in your question in the bot that will appear in the lower right-hand corner. After typing in your question, please select contact support. Thanks again and we look forward to helping you!

Usuario verificado
Calificación general
  • Sector: Gestión de organizaciones sin ánimo de lucro
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 6.0 /10

Bill.com (BDC) is ready to help with Accounts Payable, but...

Revisado el 20/4/2021

I am just 2 months in on bill.com (BDC). It has taken this 2 months just to analyze our existing data and move what we want (import) to BDC from our existing programs. We want to synchronize expense work from data entry into BDC to moving the detail over to QuickBooks (QB) where we keep our accounting data. It is not as easy as it sounds.

Puntos a favor

Bill.com (BDC) is a full-featured software program that will simplify recording vendors and paying bills but...
BDC is not as simple as it appears. We are excited to learn all that BDC has to teach us. See Cons....

Puntos en contra

To fully engage all the features of bill.com (BDC) one has to be ready to do the prerequisite work in cleaning up a company's existing records. We are using the BDC support team and our own accountant to gradually restructure our accounts payable-expense side of operating as a nonprofit organization. This has been laborious and frustrating at times. A major drawback is encouraging existing vendors to accept payment from BDC. Generally, people are guilty of 1. ignoring emails; 2. misreading emails; 3. not following clear directions.

Respuesta de BILL Traducir a Español

Hi, we're sorry to hear about this experience with our app, we'd love to help out if you're still experiencing any issues. Please do not hesitate to contact our team directly by taking the following path: Log into your BILL account and navigate to Support (lower left hand corner) and then type in your question in the bot that will appear in the lower right hand corner. After typing in your question, please select contact support. Thanks again and we look forward to helping you!

Usuario verificado
Calificación general
  • Software usado Mensualmente durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 0.0 /10

Delay payments to contractors

Revisado el 11/12/2017

Puntos en contra

I contract with a company that uses bill.com to pay bi-monthly. The company I work for promptly processes payroll and gets it to bill.com. However, bill.com sits on your money for several days before processing it. Some of the claims are that it can't process anything on a weekend, because "banks are closed", which is a ridiculous claim to make because they pay electronically for the most part, at least in my case, and those kind of payments can be processed at any time. Even Monday through Friday it is apparently impossible to get customer service to respond to your inquiry even with repeated follow-up. Apparently they can create automatic email responses to your inquiries and yet cannot process a simple electronic payment. I am fully aware it is very simple thing to process an electronic deposit payment, and there is absolutely no reason to sit on my money for 3 to 5 days before doing so, whether those days fall on a weekend or not. The absolute lack of customer service is appalling. When I login, my payment information from the company I contract for is shown as overdue. Today is Monday, not a holiday, and yet they still could not process something they received last week. Even if they process it tomorrow, it will be a day or two before they get around to electronically depositing it to my card. I love the company I contract for, and I am going to complain to them about this practice and urge strongly to find another vendor, as Bill.com apparently cannot handle something that is a 2 times a month routine practice with my contract company. And I guess it's probably apparent to everyone why they sit on your money for a couple of days - even tho they do charge fees for their services, and that SHOULD BE how they make their money, I guess a little interest helps as well. By the way, there are no phone numbers provided, nor any other direct means of contacting someone about this issue other than email, which other than generating a generic received reply message, is apparently otherwise ignored. Companies who would consider using this company as their payment controller for their contractors, I highly do not recommend it as it is the absolute worst thing about the company I contact with. It's only the fact that the company I contract with is such a great company that I stay. And they may be unaware of the games that bill.com is playing with their contractors' money, but they are going to be made aware of it as soon as I hit submit after this review.

Kelsie
Calificación general
  • Sector: Gestión de organizaciones sin ánimo de lucro
  • Tamaño de la empresa: 201-500 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 8.0 /10

Bill.com for Account Payable

Revisado el 20/2/2019

This is a big help for Account Payable. You can track and manager all pay out in an one place. You can see approval, requestor, total amount, history, etc. Also, you can deny the pay out without exchanging tons of email to the requestor.

Puntos a favor

1. Can store all your independent contractors' information including the contract and W9. There is an attached file option.

2. Can approve via mobile

3. Can track a vendor's history, payout, approval

4. Can add as many approval as you want

5. So easy to use. Drag the paperwork and upload

6. Email notification of status, from approval to pay out

7. Can add multiple entities for one user. For example, I manage two organizations and with one log in, I can access both

8. Communicates with other accounting software

Puntos en contra

The preview window can be improved. There is a preview and another pop up to write an expense. Somehow it is confusing sometimes.

Respuesta de BILL Traducir a Español

Thank you for your review, Kelsie. We're glad to hear that you're enjoying our app and we'll be sure to get your feedback up to our product team!

Usuario verificado
Calificación general
  • Sector: Internet
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Good software for Accounts Payable and Accounts Receivable functions.

Revisado el 25/9/2018

Great software that helped our company's AP dept go paperless.

Puntos a favor

Bill.com is very easy to use. Great platform to digitally store all invoices and go paperless. Audit trail captures all transactions and dates which reduces the possibility of fraud. You can create approval chains and add/remove approvers to different invoices. Their customer service is top-notch. Their live chat reps are very helpful. Has the ability to sync with many popular accounting software (NetSuite, Quickbooks, Intact).

Puntos en contra

Syncing issues with NetSuite do occur from time to time but their customer support is very helpful in rectifying them. They recently updated their user interface and although it is more visually appealing than before, it doesn't function any better.

Respuesta de BILL Traducir a Español

We're glad that you have a great experience. We really appreciate you taking the time to share your review.

Usuario verificado
Calificación general
  • Sector: Política pública
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Exceeds expectations

Revisado el 15/6/2018

Puntos a favor

EASY set up and integration with QuickBooks online. Very intuitive UI. HUGE time-saver. It used to take a full day to do a weekly check run. I can now accomplish it in an hour and a half, MAX. Probably faster if we used more of the features. Has the ability to pay vendors via ACH and is less than half the cost per transaction than a paper check.

Puntos en contra

The add on to automatically enter invoices, while a very big value and totally worth the extra expense, doesn't take into consideration the vendors terms set up in Bill.com. So if you have an invoice from a vendor that says due upon receipt, but the vendor profile in bill.com is Net 30, Bill.com defaults to due on receipt. An override setting would be helpful. Getting vendors set up on ACH/EFT is a little tough for tech challenged folks.

Usuario verificado
Calificación general
  • Sector: Traducción y localización
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Semanalmente durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 5.0 /10

Strange pricing but solid product

Revisado el 21/7/2021

It is a weird walled garden of invoices. It not completely transparent as I can't really tell what has happened to my invoice on the other side. It may be listed as late over unpaid but there is no sense to "why" or any next steps I can take in Bill.com. You just have to write to the accounting department of the company who needs to pay you. Would be better if they facilitated this though so I can say "hey, look here where it says unpaid. why is that?" and they would know what I'm talking about.

Puntos a favor

Overall, I like Bill.com because it allows us as a vendor to receive money in a transparent manner without fees. They do transfers by ACH to US companies. I don't know if you can pay internationally though.

Puntos en contra

The pricing model is a little strange. To use their API they charge $300+ per month. I would use their API to find out which new clients have Bill.com already to encourage them to pay that way. But I'm not going to pay $300 for the privilege of getting their clients to use it.

Respuesta de BILL Traducir a Español

Thank you for your feedback! We'd love the opportunity to help with any questions and/or outstanding issues that you're experiencing. Please feel free to provide us with your best email address and we will relay that to our team so that they can reach out.

Anne
Calificación general
  • Sector: Administración gubernamental
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 2.0 /10

Bill.com review

Revisado el 6/5/2022

Bill.com solved a problem for us needing AP software but after 2 years we found that there were much better products out there for a fraction of the price of bill.com.

Puntos a favor

The ease of use for the inbox and being able to break apart multiple invoices in one document.

Puntos en contra

There is no customer service phone number, only chat or email. All problems I had were tremendously annoying to have to try and type out. The last big change to the platform took away security approval features. I was able to cut checks with no documentation which is not a good feature to have.

Respuesta de BILL Traducir a Español

Thank you for your review, Anne. We're glad to hear that you're enjoying our app, and we'll be sure to get your feedback raised to our product team!

Kelly
Calificación general
  • Sector: Contabilidad
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 10.0 /10

Bill.com is a great way to get rid of having to write paper checks.

Revisado el 28/12/2017

Time saving.

Puntos a favor

I like that I can track when checks go out, if they've been cashed, and easily re-submit a check for repayment or for voiding. I like that I can invite anybody to pay via ePayment and they are in charge of entering their bank info in instead of me. I like that any paper checks that do go out, go out with a copy of the invoice you've uploaded into the system for ease of vendor tracking.

Puntos en contra

The refund or returned check feature doesn't always sync 100% properly with QBO (but 95% of the time it does).

Respuesta de BILL Traducir a Español

Thank you for your review, Kelly. We're glad to hear that you're enjoying our app and we'll be sure to get your feedback up to our product team!

Usuario verificado
Calificación general
  • Sector: Organización de eventos
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 0.0 /10

Terrible, just Terrible

Revisado el 22/12/2019

The number of hoops that I had to jump through to get set up was time consuming. Bill.com has failed on so many levels I am shocked that the people running the place are able to even get out of bed in the morning, let alone operated a sophisticated billing company.

Puntos a favor

The only thing that might be of any interest is that it's EFT fee is baked into the monthly subscription fee plus $.50 per transaction.

Puntos en contra

Bill.com is supposed to sync payments recorded in Quickbooks, but it hasn't done that. That is a nightmare.
Bill.com allows clients to create their own invoices after sending them an invoice. Why??!! I had a client make their own invoice, assign their own number to that invoice, then pay the amount that was due, but it looks like I didn't get paid to the original invoice. WTF is that?

Bill.com holds onto your money for a number of day before sending it to your account. Totally ridiculous.

I have received multiple errors not permitting me to send money to vendors with no hope of resolution.

Respuesta de BILL Traducir a Español

Hello! We are sorry to hear you're having trouble with getting set up and Invoicing with Bill.com. We would love an opportunity to make it right! The fastest way to get your questions answered is through our Help Center. After you log in to the Bill.com account, click Support in the left navigation pane. In the Help Center, you can search for answers and click Contact Us to chat with us securely.

Usuario verificado
Calificación general
  • Sector: Comercio minorista
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 1.0 /10

Bill.com is only good for small business

Revisado el 30/11/2022

Puntos a favor

Ease of use, good for contractors and small businesses <1M in rev/payables

Puntos en contra

Inconsistent payment times, customer support rarely helps

Respuesta de BILL Traducir a Español

We're sorry to hear about this experience with our app, we'd love to help out if you're still experiencing any issues. Please do not hesitate to contact our team directly by taking the following path: Log into your BILL account and navigate to Support (lower left hand corner) and then type in your question in the bot that will appear in the lower right hand corner. After typing in your question, please select contact support. Thanks again and we look forward to helping you!

Claudia
Calificación general
  • Sector: Software informático
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

Bill.com Review

Revisado el 23/12/2022

Bill.com is a cloud-based accounting software designed to streamline billing and accounting processes, as well as automate workflow tasks. The software is available on-demand for businesses to access, so it is flexible and easy to use. It allows users to generate invoices and invoice approvals, manage expenses, track sales figures and expenses, create reports, email reminders of payments due from customers or vendors, and more.

Puntos a favor

Bill.com offers several core features for small businesses, including integration with several accounting software systems, tax filing capabilities and reporting, a mobile-friendly interface, and payment options.

Puntos en contra

Bill.com lacks the ability to create custom reports and customize the look and feel of invoices and other documents.

Respuesta de BILL Traducir a Español

We're glad to hear that you're enjoying our app, Claudia. And we'll be sure to get your feedback up to our product team! Thank you for your review.

Josue
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Bill.com is really simply and easy to use

Revisado el 26/7/2018

bill.com is one of the fastest and efficiante way to import data to quickbooks and we used it every day.

Puntos a favor

Bill.com is really simply and easy to use and it works really well with Quickbooks that I can import data with no issues and this happens every day and I am glad that this software helps me to do my job a lot more easy.

Puntos en contra

No issues with bill.com its one of the best software I have used to work with Quickbooks to import my data

Respuesta de BILL Traducir a Español

Josue. We're so glad to hear that you're enjoying our app, Thank you for your review!