Opiniones de FiveStars

La.calidad y facilidad de operacion e implementacion.comercial la tecnoogia para brindar productos servicios optimizando tiempo y procesamiento de pagos

Todo me ha gustado sinceramente es genial!

Que te vaya dando puntos en cada compra que haces y puedas utilizar las recompensas en otras tiendas Fivestars

Catálogo de productos algo reducido, deberían aumentarlo.

Es muy intuitivo a la hora de avanzar con el pero mejorable en algunos aspectos

Simple en algunos apartados,aunque la relación calidad precio es buena

Es una empresa que promociona a las personas con negocio para que hagan untos y ganen dinero

Porque pide dinero para fidelizar no es gratuito

The software is easy to use for customers. You just use your phone number and create an account. So many companies use them for added bonuses when you buy something using their membership. I've gotten discounts, free meals, and even gotten recommendations for new places because of Fivestar.

Honestly, I haven't had any issues with Fivestar at all as a customer. The only time I've gotten frustrated with it has been because the store or restaurant that uses Fivestar has had internet issues and I don't get my points.

Easy to use and customer can easily understand the peocess

Improvement at customer support service feature

Fivestars made creating and managing our loyalty program in store so fun and easy! It allows us to create promotions, coupons, track loyalties, and customize every aspect of our program!

Using this software, I have no experienced anything about this that we did not like. It has been a very pleasant and fun experience

The service is amazing and I able to get my point of sales done in a breeze

I don’t dislike anything about fivestars

Great software to reward customers and track sales

No issues truly enjoy this software and all that it has to offer

As a customer, I love using loyalty program and love having this app on my phone vs having to get paper cards from vendors. It works well and sometimes send me additional rewards to motivate me to visit vendors again.

sometimes if vendor doesn't log in my purchase, I won't get the credit. Would be great if this can be entered manually via receipt as well.

Great software that allows easy membership management.

A little pricey but we’ll worth the cost.

Fivestars is an excellent software that is easy to use and is great for rewarding current clients. You can customize the rewards you give to current clients very easily. The text out feature is also nice to get your current promotions out.

When you sign up for the program they sell you on the business matching (marketing) for people that are on the app and near your business. You can create specials that pop up when people that use the app are near by. The problem is they don't switch on business matching for you unless you sign up 20 new fivestars members a week. I operate a spa that sees a lot of repeat clients and we don't always have 20 new clients a week which makes it very hard to be able to utilize this part of the service. I think smaller businesses should know this before they pay the big price tag for the hardware and service. Or they should find a way to include smaller businesses more effectively.

from a consumer standpoint, very easy to use. tracks points flawlessly.

wasted points. when someone drops out of the program & you've been accumulating points towards a special reward, it is beyond frustrating when they drop the program without notice, leaving the consumer without recourse. providers should provide those with accumulated points sufficient notice to use their points (30 days) before the program is dropped from that location. Supercuts left my spouse & myself with enough points amassed for "free" services when they suddenly (and without notice) no longer had a terminal. when you usually get your hair cut every 6 weeks, notifying customers at the terminal would be pointless, advance notification to customers via email or app when a provider like Supercuts is about to drop, allows us enough time to utilize our points. we spent a lot of money getting to that reward level. we should have a chance to use them instead of having them disappear.

That it keeps encouraging repeat customers to come back. You can provide any type of reward for your customers and all the points/ redemptions are customizable. They come out with software updates and those are automatically installed.

Sometimes it can be slow, even when it seems that our internet has good connection. However it's hard to be certain if that's their system or ours.

It's easy to use and our customers like the system. They enjoy knowing they are getting a reward for being loyal to us.

Too expensive for what we are getting out of it. The only reason we keep it is because customers expect a rewards program everywhere they go. They requested it, so we got it. They like it and feel like they are getting something back for being loyal to us. It is really an expense we wish we didn't have. The only thing we do with it is keep up with the points for rewards. Can't afford any other services out of it. We're a small mom and pop. Maybe is better for larger companies with more profit margins.

For the business owner (not just restaurants), this enables you to incentivize repeat customers without having to set up your own program. The most valuable part of Fivestars is the data that they provide regarding customer visits and spending patterns. It's definitely worth it to provide a discount or free item in exchange for all the repeat business. Fivestars will provide a tablet with an app and you can go ahead and custom the type of deals you want to offer.

Fivestars relies on the customer providing a telephone number as their UUID. This is quite the security risk and also isn't the best customer experience. They finally have a mobile app now but it's mainly for checking progress and points. It would be best if they setup some type of NFC so that you can just tap to check-in.