ADP Workforce Now

Paquete de gestión de capital humano (HCM) basado en la nube

Calificación general

4,4 /5
(6.332)
Relación calidad-precio
4,2/5
Funciones
4,3/5
Facilidad de uso
4,3/5
Asistencia al cliente
4,2/5

88%
Un ha recomendado esta aplicación
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Opiniones de 6332

Aloima Daniela
Calificación general
  • Sector: Software informático
  • Tamaño de la empresa: 501-1.000 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Puntualidad conforme.

Revisado el 22/5/2023

En Cubicle Colombia estamos muy conformes con la formación de ADP Workforce Now , nos ha permitido...

En Cubicle Colombia estamos muy conformes con la formación de ADP Workforce Now , nos ha permitido estar en una gran variedad de proyectos con los mejores empleados que hemos proyectados con todas las funciones del software de talento, sin ningún imprevisto de ejecución.

Puntos a favor

Nos permite formular una gran capacidad de ejecuciones favorables a la empresa.

Puntos en contra

Sin novedades hasta lo previsto en la empresa.

Geovanny
Calificación general
  • Sector: Transporte/transporte en camión/ferrocarril
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

ADP Workforce la mejor elección en las App

Revisado el 9/5/2023

Me ayudado a mejor en la empresa y crecer más con mis clientes y trabajadores que la conforman

Me ayudado a mejor en la empresa y crecer más con mis clientes y trabajadores que la conforman

Puntos a favor

Me gusta la herramienta que se encuentra en la aplicación y nos ayuda a mejorar mucho en la empresa

Puntos en contra

Toda la aplicación nos gusta es muy funcional para la empresa

Angelica
Calificación general
  • Sector: Almacenamiento
  • Tamaño de la empresa: 10.000+ empleados
  • Software usado Semanalmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Excelente herramienta para manejar tus pagos

Revisado el 18/10/2022

En generals buena, siempre actualizada.

En generals buena, siempre actualizada.

Puntos a favor

Lo que más me ha gustado es la facilidad con la que puedes acceder a tus informes de nomina

Puntos en contra

Para algunas personas puede ser complicado el login

Angelica
Calificación general
  • Sector: Telecomunicaciones
  • Tamaño de la empresa: 51-200 empleados
  • Software usado Semanalmente durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Super Software ADP

Revisado el 7/3/2023

Ah mejorado mucho la administración de empleados y tiempo en la empresa ya que brinda detalladamente...

Ah mejorado mucho la administración de empleados y tiempo en la empresa ya que brinda detalladamente sobre el gasto de nomina

Puntos a favor

Es muy sencillo usarlo, el diseño en pantalla es fácil de seguir. Es la herramienta que complementa a la perfección con la empresa

Puntos en contra

Las actualizaciones son muy frecuentes. El cambio es muy constante. Aveces la sección de beneficios se torna algo complicado de administrar sin el apoyo de adp

Leonardo
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 1.001-5.000 empleados
  • Software usado Semanalmente durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 10.0 /10

Excelente aplicación

Revisado el 25/3/2022

Puntos a favor

Permite como trabajador conocer información relacionada con su salario, beneficios, vacaciones y otras más, sin necesidad de llamar a Recursos Humanos, es tener la información a la mano, totalmente disponible para cuando uno la necesite.

Puntos en contra

El acceso es un poco engorroso, se requieren demasiados datos para autenticar, debería ser algo más sencillo.

Natalia
Calificación general
  • Sector: Externalización/deslocalización
  • Tamaño de la empresa: 501-1.000 empleados
  • Software usado Semanalmente durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

Excelente

Revisado el 20/3/2023

Puntos a favor

La facilidad de su uso, las múltiples opciones que tiene y accesibilidad.

Puntos en contra

Incidencias puntuales que se han resuelto a la mayor brevedad posible.

Usuario verificado
Calificación general
  • Sector: Aprendizaje en línea
  • Tamaño de la empresa: 11-50 empleados
  • Software usado Mensualmente durante Prueba gratis
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 8.0 /10

ADP Workforce Now: Una Solución Integrada para la Gestión de Recursos Humanos

Revisado el 12/2/2023

Puntos a favor

Me ha gustado mucho el software ADP Workforce Now porque ofrece una gran cantidad de herramientas y funcionalidades para ayudar a los empleadores a gestionar sus recursos humanos. El software facilita el control de la planificación del trabajo, los pagos, los seguros, la capacitación del personal, la evaluación de desempeño y mucho más. El software se ha diseñado de manera intuitiva y se puede acceder desde cualquier dispositivo, lo que lo hace muy conveniente para los usuarios.

Puntos en contra

Lo que menos me ha gustado del software ADP Workforce Now es el costo. El software es bastante costoso y no hay una versión gratuita, lo que lo hace costoso de adquirir para muchos empleadores. Además, el software es un poco complicado de utilizar y puede llevar bastante tiempo para aprender y entender cada función.

Kevin
Calificación general
  • Sector: Transporte/transporte en camión/ferrocarril
  • Tamaño de la empresa: 1.001-5.000 empleados
  • Software usado Mensualmente durante Prueba gratis
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 8.0 /10

Eficiente y completo sistema de gestión de recursos humanos

Revisado el 12/7/2023

Puntos a favor

Solución integrada que ayuda en gran manera a los procesos de recursos humanos dando asi atajos para los procesos de reclutamiento y selección

Puntos en contra

Puede ser un poco pesada la interfaz de inicio para quienes empiezan a usarlo por primera vez

Shanice
Calificación general
  • Sector: Telecomunicaciones
  • Tamaño de la empresa: 5.001-10.000 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Best Pay Manager Ever

Revisado el 16/4/2022

I would def recommend this service for companies that have payroll issues it's a great way for...

I would def recommend this service for companies that have payroll issues it's a great way for employees to manage their pay and have access to their documents without a hassel.

Puntos a favor

The ability to keep important documents 9n file for easy downloading.

Puntos en contra

The registration is a bit complicated when and if you've been employed through multiple companies using this software .

Dominique
Calificación general
  • Sector: Hospital y atención sanitaria
  • Tamaño de la empresa: 501-1.000 empleados
  • Software usado Semanalmente durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

ADP Workforce Review

Revisado el 31/7/2023

Customer service is really easy to reach out and make adjustment on the fly.

Customer service is really easy to reach out and make adjustment on the fly.

Puntos a favor

It's very user friendly and the new interface is pleasing to look at and simple to use. Payroll are convenient to review and the approval process for vacation time is really simple to use.

Puntos en contra

It was really hard to deploy in our facility. The punch out clock was also challenging to set-up with their IT department. But once we figured it out, it's been working like a charm.

Jo
Calificación general
  • Sector: Servicios financieros
  • Tamaño de la empresa: 10.000+ empleados
  • Software usado Semanalmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 6.0 /10

ADP Review

Revisado el 31/7/2023

Puntos a favor

It was very simple to input data; very cut and dry process

Puntos en contra

It was a challenge to navigate and to pull data info.

Shubham
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 501-1.000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

A single robust application that will take care of most of your organizational needs.

Revisado el 17/6/2023

ADP Workforce Now empowers us to effectively address our internal challenges so that we can better...

ADP Workforce Now empowers us to effectively address our internal challenges so that we can better focus on our clients.

Puntos a favor

ADP workforce now streamlines our employee management system it also links with third party apps to sync with invoicing & other business functions. A single application that serves LMS, HR & Payroll is a nice addition to our business.

Puntos en contra

The most irritating thing about ADP is the 'reloads'. Whenever we click on any link or menu the entire page or the module reloads and it actually takes 3-4 seconds to reinstate, something which you don't expect from an application of this stature. The product is complicated to use & would require webinars & tutorials to get used to.

jill
Calificación general
  • Sector: Investigación
  • Tamaño de la empresa: 1.001-5.000 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 10.0 /10

My review

Revisado el 27/7/2023

Used it now with two different companies I have worked for and love it.

Used it now with two different companies I have worked for and love it.

Puntos a favor

It's very easy to use. I use it every day for work, punch in/out, PTO, benefits. Very easy to navigate.

Puntos en contra

Hate when you miss a punch and the manager has to fix it.

Marcus
Calificación general
  • Sector: Transporte/transporte en camión/ferrocarril
  • Tamaño de la empresa: 501-1.000 empleados
  • Software usado Mensualmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

ADP Workforce is AWESOME

Revisado el 18/8/2023

Puntos a favor

I really liked that it basically took care of everything for me. I filled my information in when I first got hired, and it took care of the rest ever since. ADP even kept track of my work documentation forward to my next employer (who also used ADP Workforce. It just picked up where we left off.

Puntos en contra

Honestly, the biggest con I can think of is that sometimes the app would get leggy, but it was nothing to bad, and it was NOT a regular occurrence.

Marco
Calificación general
  • Sector: Transporte/transporte en camión/ferrocarril
  • Tamaño de la empresa: 11-50 empleados
  • Software usado Mensualmente durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

ADP Workforce Now

Revisado el 25/7/2023

great, and not complain

great, and not complain

Puntos a favor

As a user, it is easy to read and navigate in the system.

Puntos en contra

Not at the moment. I like the clear platform to navigate to different doc, ie, payroll, tax slip and etc

Vinay
Calificación general
  • Sector: Ingeniería civil
  • Tamaño de la empresa: 501-1.000 empleados
  • Software usado Mensualmente durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

ADP Workforce

Revisado el 30/7/2023

Puntos a favor

Add and remove direct deposit accountsManaging tax related documentsPTO balance tracking

Puntos en contra

I didn't see any issues with ADP. I am able to see and get what I need.

Moises
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 11-50 empleados
  • Software usado Semanalmente durante Prueba gratis
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

Great For Payroll

Revisado el 26/7/2023

The program does payroll like any other program.

The program does payroll like any other program.

Puntos a favor

ADP Workforce Now is a great payroll product

Puntos en contra

It is difficult to gett customer support

Kevin
Calificación general
  • Sector: Automoción
  • Tamaño de la empresa: 201-500 empleados
  • Software usado Mensualmente durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

ADP Workforce review

Revisado el 23/7/2023

It's easier to keep track of employees time cards.

It's easier to keep track of employees time cards.

Puntos a favor

Clocking in and out with ease and tracking employees times.

Puntos en contra

No complaints. The application works as intended.

Kym
Calificación general
  • Sector: Automoción
  • Tamaño de la empresa: 201-500 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

ADP

Revisado el 29/8/2019

After the implementation process, as painful as it was, the system seems to be a little smoother...

After the implementation process, as painful as it was, the system seems to be a little smoother and working correctly. Still finding some items that are needing fixed from the lack of attention from our previous account managers.

Puntos a favor

ADP has automated several process that used to be manual.

Puntos en contra

The implementation process was very difficult and lasted over a year. It took almost a year to find a good Account Manager. The continued updates. Just seems that every week I go in and something has changed. The ACA reporting is still a little clunky.

Alternativas consideradas

Paycom

Razones para elegir ADP Workforce Now

CDK was sunsetting their program. ADP and CDK used to be one in the same therefore we were under the impression that ADP would have more dealership experience when it came to payroll.

Software anterior

CDK Global

Razones para cambiar a ADP Workforce Now

Again because we were under the assumption that ADP had more dealership experience when it came to payroll because they used to be a part of CDK (which is a dealership accounting software).
TraeAnn
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 2.0 /10

Not a good option for smaller companies

Revisado el 9/6/2022

Not great. Customer service is a joke without a dedicated service team, which you can only get by...

Not great. Customer service is a joke without a dedicated service team, which you can only get by meeting a certain size threshold or paying roughly four times the monthly rate for basic service. They are constantly changing the theme/formatting of the website (at least twice a year), so you have to relearn things often.

Six months ago I had a call with them to explore adding the Applicant Tracking and Performance Management modules, and they ended up presenting me with the biggest suite possible without 12 other pieces I didn't need (which was going to increase our annual cost on the system by 3 times, or $40k). When asked to quote me on just the 2 modules I wanted, they literally said "what is your budget? that will help us determine the price." Very backwards approach.

Puntos a favor

Lots of customization in reporting and accesses

Puntos en contra

Very obvious that they acquired many pieces along the way - isn't a seamless product. For example, if you are building a report and search for "pay rate", three different options come up. Several updates (like employee state taxes) require you to make the change in multiple spots instead of changing it once and that cascading to all impacted areas.

Victoria
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 5.0 /10

Has Potential to be Great, Makes Life Easier

Revisado el 7/1/2020

Overall, like I said originally, this system does make life easier despite my many gripes. The user...

Overall, like I said originally, this system does make life easier despite my many gripes. The user experience needs to be improved, and broken features should have a higher urgency to be fixed. I would recommend the product from a cost perspective if you are in the market for a PEO, but be patient. We considered Ultimate Software but the price was daunting. You get what you pay for.

Puntos a favor

Despite my less than stellar rating, this software does make life easier. I can't speak for the submitting of payroll aspect of the site (HR Professional myself), but I know that looking up payroll information, and having it available right away, is extremely helpful and organized. Your reps will alert you of any passed legislation that requires your business to take action. The learning platform allows employees in certain states to take classes when required (i.e. prevention of sexual harassment courses that are now required). You can report on essentially anything; there are pre-loaded reports in the system and you have the ability to create any number of custom reports. Making employee information updates , employment related and personal, is relatively easy and painless. Adding a new employee is a breeze, as is processing a termination. With this partnership, handbook builder is free and ordering the 5 in 1 posters is free for federal and all states. We do not use the system for PTO or document management so I cannot speak to that.

Puntos en contra

The ADP WFN site is getting better. The My Learning platform is terrible, I should note there have been improvements, but overall this site has a terrible user experience. We've had too many issues to count with employees finishing courses only for progress to be deleted. When writing the support team, sometimes it takes a full month to get resolution. The rehiring process has changed and now, in my opinion, it doesn't make much sense and they don't make it easy. Our business partners/reps are very personable, but requests require multiple follow ups before any resolution is found. There has been a lot of turnaround as well. In one year, we've received 4-5 different reps. The custom report builder is terrible, not user friendly. As a company, we have had many issues that effect our employees (W2 issues, benefits issues) and that does not sit well with anyone. Employees are constantly complaining that the system is terrible. Take that with a grain of salt, we know some people generally like to complain and can never be fully happy, HOWEVER, some claims are definitely founded. If I had to pick my ultimate least favorite thing about the system itself it would be the Compass/Task Manager on the home screen. Our rep has openly admitted that this feature does not work (no ETA on resolution from the IT team there) and we constantly have multiple urgent requests open from i9 required to be filled out to terms with missing documentation, all not true.

Alternativas consideradas

UKG Pro

Razones para cambiar a ADP Workforce Now

Price. We were already on the TotalSource platform on top of that, so the migration wasn't terribly trying.
Joshua
Calificación general
  • Sector: Maquinaria
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 4.0 /10

JNM Rise Inc. - ADP Work Force Now

Revisado el 10/12/2019

Truthfully it has not been that bad for time management and processing payroll. Do I wish there...

Truthfully it has not been that bad for time management and processing payroll. Do I wish there were more customization options? Absolutely. Work Force Now has its limitations, and for this reason I have begun exploring other HRIS options.

Puntos a favor

The set up of the software was fairly simple to perform. We transitioned to this HRIS software from Ceridian in the hopes it would offer more of what we were looking for in transparency with our team, tools for better personnel management to our leadership team, and overall ease of use with our employees. A large decision for us too was that we wanted to move away from paper, and ADP offered a completely paperless option which we really appreciated.

Puntos en contra

While they claim to pride themselves on customer service, the ADP team have been less than helpful on multiple occasions. That's not to say this is the case for all employees, in fact, some have gone way above expectation and I am grateful for that assistance. Others, have been difficult to work with and have even gotten frustrated with myself when calling in for assistance.

Alternativas consideradas

Dayforce HCM

Razones para cambiar a ADP Workforce Now

I chose Work Force Now because many in my network suggested it was the software of choice. After less than 2 years, I am now exploring other options that better suit my organizations needs.
Phillip
Calificación general
  • Sector: Veterinaria
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

ADP User

Revisado el 27/11/2020

My overall experience has been excellent. Their customer service is knowledgeable and skilled. I...

My overall experience has been excellent. Their customer service is knowledgeable and skilled. I do not wait long when I need to reach them. They have been critical to my business navigating the COVID-19 crisis. I would have made countless blunders if not for their HR and accounting departments knowledge of the COVID guidelines and policies. Very impressed with ADP and will continue to use them in my office.

Puntos a favor

Everything is very seamless and contained. The tabs are self-explanatory and easy to navigate. You can gather all the info you need for an individual from the same page. Quick and easy to learn. Processes that can be cumbersome on other systems flow smoothly with ADP's system

Puntos en contra

I do not have any cons. Minor things that I wanted improved in the past have all been handled with periodic updates and patches.

Alternativas consideradas

Gusto

Razones para cambiar a ADP Workforce Now

My business has used ADP for quite some time and I briefly considered other companies in late 2019. The COVID-19 assistance I received throughout 2020 from ADP has solidified my satisfaction and I am no longer entertaining offers from any other payroll company.
Carmel
Calificación general
  • Sector: Seguros
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado Semanalmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Very Easy to User Management System for Benefits & Payroll!

Revisado el 8/10/2021

Overall ADP Workforce has been an instrumental tool in helping me stay in compliance with my...

Overall ADP Workforce has been an instrumental tool in helping me stay in compliance with my business and also to keep my business records up to date! Extremely please with the software!

Puntos a favor

I love the fact even for single user business it is very innovative software that really streamlines my payroll needs. The support team is outstanding if I run into any issues I can always count on them for help! I also love the fact that I can manage my account remotely from my cell phone!

Puntos en contra

The price is rather high but I guess it comes with perks. ADP Workforce offers so many other features that is not available in other payroll software programs. I love the reporting features which helps me stay on top of my business.

Alternativas consideradas

UKG Pro

Razones para elegir ADP Workforce Now

The software with Quickbooks was very complicated and hard to follow.

Software anterior

QuickBooks Online Advanced

Razones para cambiar a ADP Workforce Now

The support team was amazing! The features in the product match my business needs better!
Megan
Calificación general
  • Sector: Impresión
  • Tamaño de la empresa: 11-50 empleados
  • Software usado Semanalmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Most Reliable Payroll Company on the Market

Revisado el 28/12/2021

Puntos a favor

We used ADP for years, and the switched a couple years back to try other options. There were all these new and shiny companies trying to woo us and we thought maybe they were better. We were wrong. ADP is hands down the best payroll management company we have used. We just enter in the total hours worked for each employee and their software does the rest. We don't have to worry about taxes and wage garnishment and child support. And we don't have to worry about W2s and direct deposits. Employees can login to their own accounts and see their history and get their records. They make running a business just a little easier, which is appreciated.

Puntos en contra

There is one thing I didn't like about ADP, and it's small and silly by so annoying. When you go to enter in an employee's hours the Overtime box is not next to the regular hours box. Salary is in between. So you enter 40 hours of regular time, TAB to enter Overtime and it takes you to salary instead of OT. Why?? Someone getting paid hourly and OT isn't getting salary. Why are they next to each other?