---
description: Descubre los mejores productos de Software de gestión de experiencia del cliente en Colombia de 2026. Nuestra lista gratis de software y nuestra herramienta interactiva facilitan tu búsqueda. Compara rápidamente funciones, opiniones de usuarios, precios y demos.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Software de gestión de experiencia del cliente - Las mejores herramientas y proveedores | GetApp Colombia 2026
---

Breadcrumb: [Inicio](/) > [Software de gestión de experiencia del cliente](https://www.getapp.com.co/directory/601/customer-experience/software)

# Software de gestión de experiencia del cliente

Canonical: https://www.getapp.com.co/directory/601/customer-experience/software

Página: 1 de 12\
Siguiente: [Página siguiente](https://www.getapp.com.co/directory/601/customer-experience/software?page=2)

-----

## Productos

1. [Zoho CRM Plus](https://www.getapp.com.co/software/113643/zoho-crmplus) — 4.4/5 (71 reviews) — Plataforma de experiencia del cliente unificada
2. [Zoho CRM](https://www.getapp.com.co/software/9908/zoho-crm) — 4.3/5 (6964 reviews) — CRM multicanal para empresas de todos los tamaños
3. [Zoho Desk](https://www.getapp.com.co/software/10036/zoho-desk) — 4.5/5 (2211 reviews) — El primer software Helpdesk a tono con el contexto de la industria
4. [LocalClarity](https://www.getapp.com.co/software/111635/localclarity) — 5.0/5 (6 reviews) — SEO local para marcas con múltiples ubicaciones
5. [SurveyMonkey](https://www.getapp.com.co/software/2371/surveymonkey) — 4.6/5 (10426 reviews) — Una plataforma de encuestas líder en el mercado.
6. [Zendesk Suite](https://www.getapp.com.co/software/9448/zendesk) — 4.4/5 (4072 reviews) — Software de atención al cliente en la nube
7. [Hootsuite](https://www.getapp.com.co/software/20432/hootsuite) — 4.4/5 (3795 reviews) — El líder mundial en gestión de redes sociales
8. [Freshdesk](https://www.getapp.com.co/software/10317/freshdesk) — 4.5/5 (3408 reviews) — Software de asistencia al cliente en línea y solución de soporte técnico
9. [Pipedrive](https://www.getapp.com.co/software/90507/pipedrive) — 4.5/5 (3042 reviews) — Sistema CRM construido por y para los vendedores
10. [Jotform](https://www.getapp.com.co/software/10191/jotform-4-0) — 4.7/5 (2794 reviews) — Formularios robustos que funcionan en cualquier lugar.
11. [LiveAgent](https://www.getapp.com.co/software/91301/liveagent) — 4.7/5 (1753 reviews) — Una buena atención al cliente comienza con un mejor software de soporte técnico.
12. [LiveChat](https://www.getapp.com.co/software/8385/livechat) — 4.6/5 (1715 reviews) — Software de atención al cliente de primera calidad para asistencia en directo por chat
13. [Trustpilot](https://www.getapp.com.co/software/113149/trustpilot) — 4.5/5 (1202 reviews) — Plataforma de gestión de reseñas de clientes para empresas online
14. [Intercom](https://www.getapp.com.co/software/91379/intercom) — 4.5/5 (1131 reviews) — Plataforma de mensajería al cliente para ventas, marketing y asistencia
15. [Bitrix24](https://www.getapp.com.co/software/90602/bitrix24) — 4.2/5 (984 reviews) — Paquete 100 % gratuito de herramientas de CRM, colaboración y comunicación.
16. [SurveyLegend](https://www.getapp.com.co/software/106501/surveylegend) — 4.6/5 (963 reviews) — Plataforma de gestión de encuestas apta para dispositivos móviles
17. [Typeform](https://www.getapp.com.co/software/91581/typeform) — 4.7/5 (945 reviews) — Haz que la recolección de datos sea una buena experiencia con los formularios personalizados.
18. [EngageBay CRM](https://www.getapp.com.co/software/113999/engagebay-marketing) — 4.7/5 (907 reviews) — Software de marketing y ventas integrado para equipos en crecimiento
19. [TeamSupport](https://www.getapp.com.co/software/8670/teamsupport) — 4.5/5 (848 reviews) — Software de asistencia al cliente B2B
20. [Sogolytics](https://www.getapp.com.co/software/108133/sogosurvey) — 4.7/5 (730 reviews) — Encuestas, sondeos y cuestionarios online con soluciones empresariales.
21. [Birdeye](https://www.getapp.com.co/software/112535/birdeye) — 4.7/5 (702 reviews) — Gestión de reputación online
22. [Weave](https://www.getapp.com.co/software/121867/weave) — 4.3/5 (668 reviews) — Software de comunicación de equipos basado en la nube.
23. [Lime Connect](https://www.getapp.com.co/software/90636/userlike-live-chat) — 4.6/5 (647 reviews) — Ayuda a tus clientes cuando sea importante, donde sea importante.
24. [Sprout Social](https://www.getapp.com.co/software/20453/sprout-social) — 4.4/5 (606 reviews) — Software de gestión de redes sociales para empresas
25. [Tidio](https://www.getapp.com.co/software/105081/tidio-chat) — 4.7/5 (590 reviews) — Comunicador para empresas con chats en vivo, mensajería y correo electrónico

-----

Página: 1 de 12\
Siguiente: [Página siguiente](https://www.getapp.com.co/directory/601/customer-experience/software?page=2)

## Categorías relacionadas

- [Software de chat en directo](https://www.getapp.com.co/directory/561/live-chat/software)
- [Software para encuestas](https://www.getapp.com.co/directory/234/survey/software)
- [Herramientas para medir la satisfacción del cliente](https://www.getapp.com.co/directory/1029/customer-satisfaction/software)
- [Software de compromiso del cliente](https://www.getapp.com.co/directory/650/customer-engagement/software)
- [Software de gestión de comunicaciones con los clientes](https://www.getapp.com.co/directory/1139/customer-communications-management/software)

## Enlaces

- [Ver en GetApp](https://www.getapp.com.co/directory/601/customer-experience/software)
- [Todas las categorías](https://www.getapp.com.co/directory)

## Esta página se encuentra disponible en los siguientes idiomas

| Local | URL |
| de | <https://www.getapp.de/directory/601/customer-experience/software> |
| de-AT | <https://www.getapp.at/directory/601/customer-experience/software> |
| en | <https://www.getapp.com/customer-management-software/customer-experience/> |
| en-AE | <https://www.getapp.ae/directory/601/customer-experience/software> |
| en-AU | <https://www.getapp.com.au/directory/601/customer-experience/software> |
| en-CA | <https://www.getapp.ca/directory/601/customer-experience/software> |
| en-GB | <https://www.getapp.co.uk/directory/601/customer-experience/software> |
| en-IE | <https://www.getapp.ie/directory/601/customer-experience/software> |
| en-NZ | <https://www.getapp.co.nz/directory/601/customer-experience/software> |
| en-SG | <https://www.getapp.sg/directory/601/customer-experience/software> |
| en-ZA | <https://www.getapp.za.com/directory/601/customer-experience/software> |
| es | <https://www.getapp.es/directory/601/customer-experience/software> |
| es-CL | <https://www.getapp.cl/directory/601/customer-experience/software> |
| es-CO | <https://www.getapp.com.co/directory/601/customer-experience/software> |
| es-MX | <https://www.getapp.com.mx/directory/601/customer-experience/software> |
| fr | <https://www.getapp.fr/directory/601/customer-experience/software> |
| fr-BE | <https://fr.getapp.be/directory/601/customer-experience/software> |
| fr-CA | <https://fr.getapp.ca/directory/601/customer-experience/software> |
| nl | <https://www.getapp.nl/directory/601/customer-experience/software> |
| nl-BE | <https://www.getapp.be/directory/601/customer-experience/software> |
| pt | <https://www.getapp.com.br/directory/601/customer-experience/software> |
| pt-PT | <https://www.getapp.pt/directory/601/customer-experience/software> |

-----

## Datos estructurados

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"GetApp Colombia","address":{"@type":"PostalAddress","addressLocality":"Ciudad de México","addressRegion":"CMX","postalCode":"CP 11000","streetAddress":"Boulevard Manuel Ávila Camacho no. 36, Piso 10 Col. Lomas de Chapultepec CP 11000 México, D.F"},"description":"Revisa, compara y evalúa software para pequeñas y medianas empresas. GetApp Colombia ofrece software, aplicaciones SaaS y en la nube, evaluaciones independientes y reseñas.","email":"info@getapp.com.co","url":"https://www.getapp.com.co/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@id":"https://www.getapp.com.co/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.linkedin.com/company/getapp-com-a-gartner-company/","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"GetApp Colombia","url":"https://www.getapp.com.co/","@id":"https://www.getapp.com.co/#website","@type":"WebSite","publisher":{"@id":"https://www.getapp.com.co/#organization"},"potentialAction":{"query":"required","target":"https://www.getapp.com.co/search/?q={search_term_string}","@type":"SearchAction","query-input":"required name=search_term_string"}},{"name":"Software de gestión de experiencia del cliente","description":"Descubre los mejores productos de Software de gestión de experiencia del cliente en Colombia de 2026. Nuestra lista gratis de software y nuestra herramienta interactiva facilitan tu búsqueda. Compara rápidamente funciones, opiniones de usuarios, precios y demos.","url":"https://www.getapp.com.co/directory/601/customer-experience/software","about":{"@id":"https://www.getapp.com.co/directory/601/customer-experience/software#itemlist"},"breadcrumb":{"@id":"https://www.getapp.com.co/directory/601/customer-experience/software#breadcrumblist"},"@id":"https://www.getapp.com.co/directory/601/customer-experience/software#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.com.co/#website"},"inLanguage":"es-CO","mainEntity":{"@id":"https://www.getapp.com.co/directory/601/customer-experience/software#itemlist"},"publisher":{"@id":"https://www.getapp.com.co/#organization"}},{"@id":"https://www.getapp.com.co/directory/601/customer-experience/software#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Inicio","position":1,"item":"/","@type":"ListItem"},{"name":"Software de gestión de experiencia del cliente","position":2,"item":"https://www.getapp.com.co/directory/601/customer-experience/software","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Software de gestión de experiencia del cliente - Las mejores herramientas y proveedores | GetApp Colombia 2026","@context":"https://schema.org","@id":"https://www.getapp.com.co/directory/601/customer-experience/software#itemlist","@type":"ItemList","itemListElement":[{"name":"Zoho CRM Plus","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/cb665c56-b3db-44dc-a622-82caee9e2597.jpeg","url":"https://www.getapp.com.co/software/113643/zoho-crmplus","@type":"ListItem"},{"name":"Zoho CRM","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/82a342f4-1d08-4265-877a-83f0d7b3858f.png","url":"https://www.getapp.com.co/software/9908/zoho-crm","@type":"ListItem"},{"name":"Zoho Desk","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8d6440f4-1b79-46d5-a3ca-d4a0ae9e3100.png","url":"https://www.getapp.com.co/software/10036/zoho-desk","@type":"ListItem"},{"name":"LocalClarity","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3cf1903c-1c12-4ea3-876a-69b0940dd9c4.png","url":"https://www.getapp.com.co/software/111635/localclarity","@type":"ListItem"},{"name":"SurveyMonkey","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e8a170d5-f00f-4bc4-bb3c-53f779e744b1.jpeg","url":"https://www.getapp.com.co/software/2371/surveymonkey","@type":"ListItem"},{"name":"Zendesk Suite","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d90c26-fb48-482e-bfed-fd16809bc437.png","url":"https://www.getapp.com.co/software/9448/zendesk","@type":"ListItem"},{"name":"Hootsuite","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6d71f9a1-f8f7-45b0-b89c-6bb322769000.png","url":"https://www.getapp.com.co/software/20432/hootsuite","@type":"ListItem"},{"name":"Freshdesk","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/69d55a02-59f1-4cbf-aabd-353fd6b19bca.png","url":"https://www.getapp.com.co/software/10317/freshdesk","@type":"ListItem"},{"name":"Pipedrive","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f2e2e04e-14be-474e-8d90-7162080c28b0.png","url":"https://www.getapp.com.co/software/90507/pipedrive","@type":"ListItem"},{"name":"Jotform","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/fba1007d-abcd-4fe1-aeb3-964fd08702cb.png","url":"https://www.getapp.com.co/software/10191/jotform-4-0","@type":"ListItem"},{"name":"LiveAgent","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/72e94d6f-e43a-417d-9e8a-8d774fe6e086.png","url":"https://www.getapp.com.co/software/91301/liveagent","@type":"ListItem"},{"name":"LiveChat","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3c56135f-eeb4-4d21-8b10-89435d98064e.png","url":"https://www.getapp.com.co/software/8385/livechat","@type":"ListItem"},{"name":"Trustpilot","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0340ad5c-7a32-415d-beb8-8fc9875e80c7.png","url":"https://www.getapp.com.co/software/113149/trustpilot","@type":"ListItem"},{"name":"Intercom","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6a454b39-277e-4602-aaed-5412bfd47102.png","url":"https://www.getapp.com.co/software/91379/intercom","@type":"ListItem"},{"name":"Bitrix24","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0d820dd6-6e0b-43de-becb-e9078a2d9fac.png","url":"https://www.getapp.com.co/software/90602/bitrix24","@type":"ListItem"},{"name":"SurveyLegend","position":16,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3d40466c-7e3f-42e2-8064-6d772a44c140.png","url":"https://www.getapp.com.co/software/106501/surveylegend","@type":"ListItem"},{"name":"Typeform","position":17,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4eaedef2-62e1-4e61-8fcd-1fa35a06551e.png","url":"https://www.getapp.com.co/software/91581/typeform","@type":"ListItem"},{"name":"EngageBay CRM","position":18,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f68dbd37-d921-4284-a28c-535eb223074a.png","url":"https://www.getapp.com.co/software/113999/engagebay-marketing","@type":"ListItem"},{"name":"TeamSupport","position":19,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e85270b5-16e7-4c93-8837-afe44de85442.png","url":"https://www.getapp.com.co/software/8670/teamsupport","@type":"ListItem"},{"name":"Sogolytics","position":20,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2870199f-b57a-4f48-8c30-b1660c8c8060.png","url":"https://www.getapp.com.co/software/108133/sogosurvey","@type":"ListItem"},{"name":"Birdeye","position":21,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/47c8bf22-df48-4b25-bdc7-87397acf0ce9.png","url":"https://www.getapp.com.co/software/112535/birdeye","@type":"ListItem"},{"name":"Weave","position":22,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f866df19-0655-4a33-947d-01d010d95326.png","url":"https://www.getapp.com.co/software/121867/weave","@type":"ListItem"},{"name":"Lime Connect","position":23,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/25e5b615-7771-4fff-be47-d9b83cec6820.png","url":"https://www.getapp.com.co/software/90636/userlike-live-chat","@type":"ListItem"},{"name":"Sprout Social","position":24,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/32682665-d368-42e9-a749-f04c95ec4845.png","url":"https://www.getapp.com.co/software/20453/sprout-social","@type":"ListItem"},{"name":"Tidio","position":25,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d034f322-8301-4fcc-b044-1352663daec4.png","url":"https://www.getapp.com.co/software/105081/tidio-chat","@type":"ListItem"}],"numberOfItems":25}
</script>