---
description: Descubre los mejores productos de Software para gestión de personal del centro de atención telefónica en Colombia de %{year}. Nuestra lista gratis de software y nuestra herramienta interactiva facilitan tu búsqueda. Compara rápidamente funciones, opiniones de usuarios, precios y demos.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Software para gestión de personal del centro de atención telefónica - Las mejores herramientas y proveedores | GetApp Colombia 2026
---

Breadcrumb: [Inicio](/) > [Software para gestión de personal del centro de atención telefónica](https://www.getapp.com.co/directory/3707/call-center-workforce-management/software)

# Software para gestión de personal del centro de atención telefónica

Canonical: https://www.getapp.com.co/directory/3707/call-center-workforce-management/software

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## Productos

1. [Insightful](https://www.getapp.com.co/software/101651/workpuls) — 4.8/5 (142 reviews) — Software de supervisión de empleados y aplicación de seguimiento temporal
2. [Dynamics 365](https://www.getapp.com.co/software/90844/dynamics-365) — 4.4/5 (5806 reviews) — Aplicaciones ERP y CRM de Microsoft
3. [Bitrix24](https://www.getapp.com.co/software/90602/bitrix24) — 4.2/5 (979 reviews) — Paquete 100 % gratuito de herramientas de CRM, colaboración y comunicación.
4. [Salesforce Service Cloud](https://www.getapp.com.co/software/91754/salesforce-1-service-cloud) — 4.5/5 (811 reviews) — Soluciones de gestión de servicios externos y atención al cliente
5. [Talkdesk](https://www.getapp.com.co/software/100659/talkdesk) — 4.5/5 (732 reviews) — El software líder mundial de centro de contacto basado en la nube.
6. [CXone Mpower](https://www.getapp.com.co/software/8391/incontact-call-center-software) — 4.2/5 (581 reviews) — Software de centro de contacto en la nube.
7. [Gong.io](https://www.getapp.com.co/software/115403/gong-io) — 4.8/5 (560 reviews) — Tecnología de inteligencia de conversación para equipos de ventas
8. [Five9](https://www.getapp.com.co/software/91276/five9) — 4.2/5 (481 reviews) — Software de centro de atención telefónica y contacto en la nube
9. [Kixie PowerCall](https://www.getapp.com.co/software/104961/kixie) — 4.6/5 (293 reviews) — La manera más rápida de hacer más llamadas de ventas.
10. [Genesys Cloud CX](https://www.getapp.com.co/software/104597/genesys-cloud) — 4.3/5 (261 reviews) — La solución “todo en uno” para contact centers en la nube Conecte el teléfono, el correo electrónico, el chat y las redes sociales a través de una herramienta fácil de usar.
11. [RingCX](https://www.getapp.com.co/software/105435/ringcentral-contact-centre) — 4.2/5 (252 reviews) — Una solución colaborativa de centro de contacto.
12. [Aspect Workforce](https://www.getapp.com.co/software/106735/aspect-eq-workforce-management) — 4.2/5 (251 reviews) — Gestión de personal con versiones locales, alojadas o en la nube
13. [Playvox](https://www.getapp.com.co/software/108425/playvox) — 4.8/5 (109 reviews) — Software de garantía de calidad para equipos de atención al cliente.
14. [ZIWO](https://www.getapp.com.co/software/131291/ziwo) — 4.7/5 (108 reviews) — Herramienta de centro de contacto basada en API con agentes reales y virtuales
15. [Sprinklr](https://www.getapp.com.co/software/100180/sprinklr) — 4.3/5 (90 reviews) — Gestión de redes sociales, analíticas sociales y planificación de estrategia
16. [Assembled](https://www.getapp.com.co/software/2058183/assembled) — 4.7/5 (85 reviews) — Plataforma de gestión del personal
17. [Modjo](https://www.getapp.com.co/software/2047976/modjo) — 4.7/5 (60 reviews) — Software de inteligencia conversacional para equipos de ventas
18. [Sharpen](https://www.getapp.com.co/software/101875/voice) — 4.4/5 (48 reviews) — Agentes felices. Clientes satisfechos.
19. [8x8 Contact Center](https://www.getapp.com.co/software/107107/contactnow) — 4.3/5 (47 reviews) — Una solución para cada interacción con el cliente.
20. [Call Center Studio](https://www.getapp.com.co/software/2037283/call-center-studio) — 4.5/5 (47 reviews) — Software de gestión de centros de atención telefónica basado en la nube
21. [BroadVoice Cloud PBX](https://www.getapp.com.co/software/103377/broadvoice-cloud-pbx) — 4.4/5 (30 reviews) — Solución PBX en la nube para pymes
22. [Ytel](https://www.getapp.com.co/software/104729/x5-cloud-contact-center) — 3.9/5 (26 reviews) — Galardonado software de centro de contacto de llamadas salientes (asistencia en horario ininterrumpido, en EE. UU.).
23. [Sales Sling](https://www.getapp.com.co/software/116295/sales-sling) — 4.4/5 (24 reviews) — Marcador automático basado en la nube y plataforma de gestión de clientes potenciales
24. [RingCentral Engage Voice](https://www.getapp.com.co/software/121023/ringcentral-engage-voice) — 4.5/5 (23 reviews) — Software de centro de contacto de llamadas salientes para empresas de todos los tamaños.
25. [Workforce Optimization (WFO)](https://www.getapp.com.co/software/101581/monet-live-wfo) — 4.4/5 (19 reviews) — Gestión y optimización de personal para centros de contacto.

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## Categorías relacionadas

- [Software de marcador predictivo](https://www.getapp.com.co/directory/849/predictive-dialer/software)
- [Software para VoIP](https://www.getapp.com.co/directory/107/voip/software)
- [Soluciones de telefonía](https://www.getapp.com.co/directory/294/telephony/software)
- [Programas para grabar llamadas](https://www.getapp.com.co/directory/935/call-recording/software)
- [Software para call center](https://www.getapp.com.co/directory/275/call-center/software)

## Links

- [View on GetApp](https://www.getapp.com.co/directory/3707/call-center-workforce-management/software)
- [Todas las categorías](https://www.getapp.com.co/directory)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/directory/3707/call-center-workforce-management/software> |
| de-AT | <https://www.getapp.at/directory/3707/call-center-workforce-management/software> |
| en | <https://www.getapp.com/all-software/call-center-workforce-management/> |
| en-AE | <https://www.getapp.ae/directory/3707/call-center-workforce-management/software> |
| en-AU | <https://www.getapp.com.au/directory/3707/call-center-workforce-management/software> |
| en-CA | <https://www.getapp.ca/directory/3707/call-center-workforce-management/software> |
| en-GB | <https://www.getapp.co.uk/directory/3707/call-center-workforce-management/software> |
| en-IE | <https://www.getapp.ie/directory/3707/call-center-workforce-management/software> |
| en-NZ | <https://www.getapp.co.nz/directory/3707/call-center-workforce-management/software> |
| en-SG | <https://www.getapp.sg/directory/3707/call-center-workforce-management/software> |
| en-ZA | <https://www.getapp.za.com/directory/3707/call-center-workforce-management/software> |
| es | <https://www.getapp.es/directory/3707/call-center-workforce-management/software> |
| es-CL | <https://www.getapp.cl/directory/3707/call-center-workforce-management/software> |
| es-CO | <https://www.getapp.com.co/directory/3707/call-center-workforce-management/software> |
| es-MX | <https://www.getapp.com.mx/directory/3707/call-center-workforce-management/software> |
| fr | <https://www.getapp.fr/directory/3707/call-center-workforce-management/software> |
| fr-BE | <https://fr.getapp.be/directory/3707/call-center-workforce-management/software> |
| fr-CA | <https://fr.getapp.ca/directory/3707/call-center-workforce-management/software> |
| nl | <https://www.getapp.nl/directory/3707/call-center-workforce-management/software> |
| nl-BE | <https://www.getapp.be/directory/3707/call-center-workforce-management/software> |
| pt | <https://www.getapp.com.br/directory/3707/call-center-workforce-management/software> |
| pt-PT | <https://www.getapp.pt/directory/3707/call-center-workforce-management/software> |

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