---
description: Software para gestión de personal del centro de atención telefónica gratis: descubre las herramientas más populares, compara las valoraciones de usuarios, precios, características y demos gratuitas.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Las mejores herramientas y aplicaciones Software para gestión de personal del centro de atención telefónica gratis | GetApp Colombia 2026
---

Breadcrumb: [Inicio](/) > [Software para gestión de personal del centro de atención telefónica gratis](https://www.getapp.com.co/directory/3707/call-center-workforce-management/software)

# Software para gestión de personal del centro de atención telefónica

Canonical: https://www.getapp.com.co/directory/3707/call-center-workforce-management/software

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## Productos

1. [Insightful](https://www.getapp.com.co/software/101651/Insightful) — 4.8/5 (253 reviews) — Software de supervisión de empleados y aplicación de seguimiento temporal
2. [Dynamics 365](https://www.getapp.com.co/software/90844/dynamics-365) — 4.4/5 (5860 reviews) — Aplicaciones ERP y CRM de Microsoft
3. [Bitrix24](https://www.getapp.com.co/software/90602/bitrix24) — 4.2/5 (1005 reviews) — Paquete 100 % gratuito de herramientas de CRM, colaboración y comunicación.
4. [Salesforce Service Cloud](https://www.getapp.com.co/software/91754/salesforce) — 4.5/5 (832 reviews) — Soluciones de gestión de servicios externos y atención al cliente
5. [Talkdesk](https://www.getapp.com.co/software/100659/talkdesk) — 4.5/5 (734 reviews) — El software líder mundial de centro de contacto basado en la nube.
6. [NiCE CXone](https://www.getapp.com.co/software/8391/incontact-call-center-software) — 4.2/5 (582 reviews) — Software de centro de contacto en la nube.
7. [Guesty Lite](https://www.getapp.com.co/software/111047/your-porter-app) — 4.7/5 (548 reviews) — Gestionar un negocio de alquileres es difícil. Guesty lo hace fácil.
8. [Salesforce Platform](https://www.getapp.com.co/software/91487/app-cloud) — 4.4/5 (407 reviews) — Desarrolla aplicaciones empresariales y orientadas al cliente
9. [Kixie PowerCall & SMS](https://www.getapp.com.co/software/104961/kixie-powercall) — 4.6/5 (295 reviews) — La manera más rápida de hacer más llamadas de ventas.
10. [RingCX](https://www.getapp.com.co/software/105435/ringcentral-contact-center) — 4.2/5 (263 reviews) — Una solución colaborativa de centro de contacto.
11. [ZIWO](https://www.getapp.com.co/software/131291/ziwo) — 4.6/5 (110 reviews) — Herramienta de centro de contacto basada en API con agentes reales y virtuales
12. [CxEngage](https://www.getapp.com.co/software/111735/lifesize) — 4.4/5 (91 reviews) — Plataforma de conferencia en video, audio y web.
13. [Call Center Studio](https://www.getapp.com.co/software/2037283/alotech) — 4.5/5 (47 reviews) — Software de gestión de centros de atención telefónica basado en la nube
14. [BroadVoice Cloud PBX](https://www.getapp.com.co/software/103377/cloud-pbx) — 4.4/5 (30 reviews) — Solución PBX en la nube para pymes
15. [Ytel](https://www.getapp.com.co/software/104729/x5-cloud-contact-center) — 3.9/5 (26 reviews) — Galardonado software de centro de contacto de llamadas salientes (asistencia en horario ininterrumpido, en EE. UU.).
16. [Sales Sling](https://www.getapp.com.co/software/116295/sales-sling) — 4.4/5 (24 reviews) — Marcador automático basado en la nube y plataforma de gestión de clientes potenciales
17. [RingCentral Engage Voice](https://www.getapp.com.co/software/121023/ringcentral-engage-voice) — 4.5/5 (23 reviews) — Software de centro de contacto de llamadas salientes para empresas de todos los tamaños.
18. [Zendesk WFM](https://www.getapp.com.co/software/2051179/tymeshift) — 4.8/5 (19 reviews) — Software de gestión de personal para Zendesk
19. [Intradiem](https://www.getapp.com.co/software/129075/intradiem-contact-center-rpa) — 4.4/5 (16 reviews) — Solución de automatización del personal para optimizar las operaciones
20. [Samu](https://www.getapp.com.co/software/2069180/samu) — 4.7/5 (15 reviews) — Grabacion y analisis de videollamadas de ventas en español
21. [OXON](https://www.getapp.com.co/software/106377/oxon) — 4.9/5 (14 reviews) — Software de gestión de centros de contacto basado en la nube
22. [Universal Knowledge](https://www.getapp.com.co/software/105247/kps-knowledge-management-software) — 4.6/5 (13 reviews) — Producto de gestión del conocimiento multisolución
23. [LeadDesk](https://www.getapp.com.co/software/129651/leaddesk) — 4.8/5 (13 reviews) — Centro de contacto para ventas de alto volumen y atención al cliente.
24. [CallFinder](https://www.getapp.com.co/software/130939/callfinder) — 4.7/5 (12 reviews) — Herramienta de análisis de voz para pymes
25. [CallAI](https://www.getapp.com.co/software/2068364/callai) — 4.7/5 (7 reviews) — Plataforma de análisis de llamadas basada en IA

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## Categorías relacionadas

- [Software de servicio al cliente](https://www.getapp.com.co/directory/231/customer-service/software)
- [Programas para grabar llamadas](https://www.getapp.com.co/directory/935/call-recording/software)
- [Soluciones de telefonía](https://www.getapp.com.co/directory/294/telephony/software)
- [Software para call center](https://www.getapp.com.co/directory/275/call-center/software)
- [Software para llamadas automáticas](https://www.getapp.com.co/directory/1067/auto-dialer/software)

## Enlaces

- [Ver en GetApp](https://www.getapp.com.co/directory/3707/call-center-workforce-management/software)
- [Todas las categorías](https://www.getapp.com.co/directory)

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