---
description: Software para gestión de personal del centro de atención telefónica gratis: descubre las herramientas más populares, compara las valoraciones de usuarios, precios, características y demos gratuitas.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Las mejores herramientas y aplicaciones Software para gestión de personal del centro de atención telefónica gratis | GetApp Colombia 2026
---

Breadcrumb: [Inicio](/) > [Software para gestión de personal del centro de atención telefónica gratis](https://www.getapp.com.co/directory/3707/call-center-workforce-management/software)

# Software para gestión de personal del centro de atención telefónica

Canonical: https://www.getapp.com.co/directory/3707/call-center-workforce-management/software

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## Productos

1. [Insightful](https://www.getapp.com.co/software/101651/workpuls) — 4.8/5 (182 reviews) — Software de supervisión de empleados y aplicación de seguimiento temporal
2. [Dynamics 365](https://www.getapp.com.co/software/90844/dynamics-365) — 4.4/5 (5822 reviews) — Aplicaciones ERP y CRM de Microsoft
3. [Bitrix24](https://www.getapp.com.co/software/90602/bitrix24) — 4.2/5 (990 reviews) — Paquete 100 % gratuito de herramientas de CRM, colaboración y comunicación.
4. [Salesforce Service Cloud](https://www.getapp.com.co/software/91754/salesforce-1-service-cloud) — 4.5/5 (824 reviews) — Soluciones de gestión de servicios externos y atención al cliente
5. [NiCE CXone](https://www.getapp.com.co/software/8391/incontact-call-center-software) — 4.2/5 (581 reviews) — Software de centro de contacto en la nube.
6. [Kixie PowerCall](https://www.getapp.com.co/software/104961/kixie) — 4.6/5 (294 reviews) — La manera más rápida de hacer más llamadas de ventas.
7. [RingCX](https://www.getapp.com.co/software/105435/ringcentral-contact-centre) — 4.2/5 (255 reviews) — Una solución colaborativa de centro de contacto.
8. [ZIWO](https://www.getapp.com.co/software/131291/ziwo) — 4.7/5 (108 reviews) — Herramienta de centro de contacto basada en API con agentes reales y virtuales
9. [Sprinklr](https://www.getapp.com.co/software/100180/sprinklr) — 4.3/5 (91 reviews) — Gestión de redes sociales, analíticas sociales y planificación de estrategia
10. [Call Center Studio](https://www.getapp.com.co/software/2037283/call-center-studio) — 4.5/5 (47 reviews) — Software de gestión de centros de atención telefónica basado en la nube
11. [BroadVoice Cloud PBX](https://www.getapp.com.co/software/103377/broadvoice-cloud-pbx) — 4.4/5 (30 reviews) — Solución PBX en la nube para pymes
12. [Ytel](https://www.getapp.com.co/software/104729/x5-cloud-contact-center) — 3.9/5 (26 reviews) — Galardonado software de centro de contacto de llamadas salientes (asistencia en horario ininterrumpido, en EE. UU.).
13. [Sales Sling](https://www.getapp.com.co/software/116295/sales-sling) — 4.4/5 (24 reviews) — Marcador automático basado en la nube y plataforma de gestión de clientes potenciales
14. [RingCentral Engage Voice](https://www.getapp.com.co/software/121023/ringcentral-engage-voice) — 4.5/5 (23 reviews) — Software de centro de contacto de llamadas salientes para empresas de todos los tamaños.
15. [Samu](https://www.getapp.com.co/software/2069180/samu) — 4.7/5 (15 reviews) — Grabacion y analisis de videollamadas de ventas en español
16. [OXON](https://www.getapp.com.co/software/106377/oxon) — 4.9/5 (14 reviews) — Software de gestión de centros de contacto basado en la nube
17. [LeadDesk](https://www.getapp.com.co/software/129651/leaddesk) — 4.8/5 (13 reviews) — Centro de contacto para ventas de alto volumen y atención al cliente.
18. [CallAI](https://www.getapp.com.co/software/2068364/callai) — 4.7/5 (7 reviews) — Plataforma de análisis de llamadas basada en IA

## Categorías relacionadas

- [Software de marcador predictivo](https://www.getapp.com.co/directory/849/predictive-dialer/software)
- [Software para VoIP](https://www.getapp.com.co/directory/107/voip/software)
- [Soluciones de telefonía](https://www.getapp.com.co/directory/294/telephony/software)
- [Programas para grabar llamadas](https://www.getapp.com.co/directory/935/call-recording/software)
- [Software para call center](https://www.getapp.com.co/directory/275/call-center/software)

## Enlaces

- [Ver en GetApp](https://www.getapp.com.co/directory/3707/call-center-workforce-management/software)
- [Todas las categorías](https://www.getapp.com.co/directory)

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