---
description: Descubre los mejores productos de Software para gestión de personal del centro de atención telefónica para Mac. Nuestra lista gratis de software y nuestra herramienta interactiva facilitan tu búsqueda. Compara rápidamente funciones, opiniones de usuarios, precios y demos.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Software para gestión de personal del centro de atención telefónica para Mac - Las mejores herramientas y proveedores | GetApp Colombia 2026
---

Breadcrumb: [Inicio](/) > [Software para gestión de personal del centro de atención telefónica para Mac](https://www.getapp.com.co/directory/3707/call-center-workforce-management/software)

# Software para gestión de personal del centro de atención telefónica

Canonical: https://www.getapp.com.co/directory/3707/call-center-workforce-management/software

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## Productos

1. [Insightful](https://www.getapp.com.co/software/101651/Insightful) — 4.8/5 (253 reviews) — Software de supervisión de empleados y aplicación de seguimiento temporal
2. [Dynamics 365](https://www.getapp.com.co/software/90844/dynamics-365) — 4.4/5 (5860 reviews) — Aplicaciones ERP y CRM de Microsoft
3. [Bitrix24](https://www.getapp.com.co/software/90602/bitrix24) — 4.2/5 (1005 reviews) — Paquete 100 % gratuito de herramientas de CRM, colaboración y comunicación.
4. [Salesforce Service Cloud](https://www.getapp.com.co/software/91754/salesforce) — 4.5/5 (832 reviews) — Soluciones de gestión de servicios externos y atención al cliente
5. [Talkdesk](https://www.getapp.com.co/software/100659/talkdesk) — 4.5/5 (734 reviews) — El software líder mundial de centro de contacto basado en la nube.
6. [NiCE CXone](https://www.getapp.com.co/software/8391/incontact-call-center-software) — 4.2/5 (582 reviews) — Software de centro de contacto en la nube.
7. [Five9](https://www.getapp.com.co/software/91276/five9) — 4.2/5 (487 reviews) — Software de centro de atención telefónica y contacto en la nube
8. [Kixie PowerCall & SMS](https://www.getapp.com.co/software/104961/kixie-powercall) — 4.6/5 (295 reviews) — La manera más rápida de hacer más llamadas de ventas.
9. [Genesys Cloud CX](https://www.getapp.com.co/software/104597/genesys-cloud) — 4.3/5 (269 reviews) — La solución “todo en uno” para contact centers en la nube Conecte el teléfono, el correo electrónico, el chat y las redes sociales a través de una herramienta fácil de usar.
10. [RingCX](https://www.getapp.com.co/software/105435/ringcentral-contact-center) — 4.2/5 (263 reviews) — Una solución colaborativa de centro de contacto.
11. [Aspect Workforce](https://www.getapp.com.co/software/106735/alvaria) — 4.2/5 (251 reviews) — Gestión de personal con versiones locales, alojadas o en la nube
12. [ZIWO](https://www.getapp.com.co/software/131291/ziwo) — 4.6/5 (110 reviews) — Herramienta de centro de contacto basada en API con agentes reales y virtuales
13. [CxEngage](https://www.getapp.com.co/software/111735/lifesize) — 4.4/5 (91 reviews) — Plataforma de conferencia en video, audio y web.
14. [Assembled](https://www.getapp.com.co/software/2058183/assembled) — 4.7/5 (85 reviews) — Plataforma de gestión del personal
15. [Sharpen](https://www.getapp.com.co/software/101875/sharpen) — 4.4/5 (48 reviews) — Agentes felices. Clientes satisfechos.
16. [8x8 Contact Center](https://www.getapp.com.co/software/107107/contactnow) — 4.3/5 (47 reviews) — Una solución para cada interacción con el cliente.
17. [BroadVoice Cloud PBX](https://www.getapp.com.co/software/103377/cloud-pbx) — 4.4/5 (30 reviews) — Solución PBX en la nube para pymes
18. [Ytel](https://www.getapp.com.co/software/104729/x5-cloud-contact-center) — 3.9/5 (26 reviews) — Galardonado software de centro de contacto de llamadas salientes (asistencia en horario ininterrumpido, en EE. UU.).
19. [RingCentral Engage Voice](https://www.getapp.com.co/software/121023/ringcentral-engage-voice) — 4.5/5 (23 reviews) — Software de centro de contacto de llamadas salientes para empresas de todos los tamaños.
20. [Verint Workforce Management](https://www.getapp.com.co/software/101567/verint-workforce-management) — 4.2/5 (19 reviews) — Optimización de la fuerza laboral para empresas de atención al cliente
21. [Diabolocom](https://www.getapp.com.co/software/2062119/diabolocom) — 4.9/5 (9 reviews) — Software en la nube para centros de llamadas y atención al cliente.
22. [CaseManager](https://www.getapp.com.co/software/2076055/casemanager) — 5.0/5 (5 reviews) — Solución de centro de contacto personalizable para lograr la excelencia

## Categorías relacionadas

- [Software de servicio al cliente](https://www.getapp.com.co/directory/231/customer-service/software)
- [Programas para grabar llamadas](https://www.getapp.com.co/directory/935/call-recording/software)
- [Soluciones de telefonía](https://www.getapp.com.co/directory/294/telephony/software)
- [Software para call center](https://www.getapp.com.co/directory/275/call-center/software)
- [Software para llamadas automáticas](https://www.getapp.com.co/directory/1067/auto-dialer/software)

## Enlaces

- [Ver en GetApp](https://www.getapp.com.co/directory/3707/call-center-workforce-management/software)
- [Todas las categorías](https://www.getapp.com.co/directory)

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