---
description: Software de ITSM gratis: descubre las herramientas más populares, compara las valoraciones de usuarios, precios, características y demos gratuitas.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Las mejores herramientas y aplicaciones Software de ITSM gratis | GetApp Colombia 2026
---

Breadcrumb: [Inicio](/) > [Software de ITSM gratis](https://www.getapp.com.co/directory/292/it-service-management-itsm/software)

# Software de ITSM

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## Productos

1. [InvGate Service Management](https://www.getapp.com.co/software/101213/service-desk) — 4.6/5 (108 reviews) — Software de centro de atención de TI intuitivo y moderno
2. [TeamViewer ONE](https://www.getapp.com.co/software/90948/teamviewer) — 4.6/5 (11641 reviews) — Software para reuniones en línea con soporte y acceso remoto
3. [Zendesk Suite](https://www.getapp.com.co/software/9448/zendesk) — 4.4/5 (4094 reviews) — Software de atención al cliente en la nube
4. [Freshdesk](https://www.getapp.com.co/software/10317/freshdesk) — 4.5/5 (3486 reviews) — Software de asistencia al cliente en línea y solución de soporte técnico
5. [ManageEngine Endpoint Central](https://www.getapp.com.co/software/103857/manageengine-desktop-central) — 4.6/5 (1876 reviews) — Software de gestión dispositivos de escritorio, móviles y parches
6. [Zoho Assist](https://www.getapp.com.co/software/9913/zoho-assist) — 4.7/5 (1495 reviews) — Soporte remoto instantáneo. Acceso remoto desatendido.
7. [GitLab](https://www.getapp.com.co/software/112635/gitlab) — 4.6/5 (1227 reviews) — Gestión completa del ciclo de vida de DevOps
8. [Salesforce Service Cloud](https://www.getapp.com.co/software/91754/salesforce) — 4.5/5 (832 reviews) — Soluciones de gestión de servicios externos y atención al cliente
9. [Freshservice](https://www.getapp.com.co/software/91351/freshservice) — 4.6/5 (803 reviews) — Una completa herramienta de gestión de servicios de TI (ITSM) para negocios
10. [JIRA Service Management](https://www.getapp.com.co/software/91811/jira-service-management) — 4.5/5 (779 reviews) — Centro de atención sencillo basado en Jira.
11. [SolarWinds Service Desk](https://www.getapp.com.co/software/1336/solarwinds-service-desk) — 4.6/5 (577 reviews) — Software de gestión de activos y centro de atención de TI
12. [SysAid](https://www.getapp.com.co/software/90863/sysaid) — 4.5/5 (523 reviews) — Potente Service Desk y herramienta ITSM modular fácil de usar
13. [Remote Monitoring and Management](https://www.getapp.com.co/software/102017/atera) — 4.5/5 (461 reviews) — Software MSP todo en uno para MSP y empresas de asistencia informática
14. [Supremo Remote Desktop](https://www.getapp.com.co/software/132559/supremo-remote-desktop) — 4.7/5 (447 reviews) — Asistencia remota, profesionales de TI, administradores de sistemas
15. [FixMe.IT](https://www.getapp.com.co/software/2336/fixme-it) — 4.8/5 (389 reviews) — Software de soporte remoto que siempre funciona
16. [ServiceNow](https://www.getapp.com.co/software/9156/servicenow) — 4.5/5 (361 reviews) — Soluciones de nube de servicios de TI empresariales
17. [Pulseway](https://www.getapp.com.co/software/101507/pulseway) — 4.7/5 (312 reviews) — Administra tu entorno de TI desde cualquier lugar, utilizando cualquier dispositivo.
18. [NinjaOne](https://www.getapp.com.co/software/108129/ninjaone) — 4.7/5 (298 reviews) — La Solución de Operaciones Informáticas Unificadas Más Fácil de Usar
19. [Yonyx](https://www.getapp.com.co/software/91207/agi-self-service) — 4.7/5 (259 reviews) — Guías interactivas basadas en árboles de decisiones para atención al cliente.
20. [N-central](https://www.getapp.com.co/software/1999255/n-central) — 4.2/5 (253 reviews) — Software de RMM local y alojado para MSP
21. [ManageEngine ServiceDesk Plus](https://www.getapp.com.co/software/20521/manageengine-service-desk-plus) — 4.4/5 (234 reviews) — Software de mesa de ayuda de TI: en la nube y en las instalaciones locales
22. [PagerDuty](https://www.getapp.com.co/software/91574/pagerduty) — 4.6/5 (221 reviews) — Software de gestión de incidentes y rendimiento de las operaciones
23. [LogMeIn Resolve](https://www.getapp.com.co/software/2055969/goto-resolve) — 4.4/5 (216 reviews) — Asistencia de TI todo en uno
24. [Kaseya VSA](https://www.getapp.com.co/software/91114/kaseya-vsa) — 4.1/5 (207 reviews) — Software de gestión de sistemas de TI
25. [Issuetrak](https://www.getapp.com.co/software/101433/issuetrak) — 4.6/5 (205 reviews) — Software de seguimiento de problemas para help desk y atención al cliente.

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## Categorías relacionadas

- [Software de servicio al cliente](https://www.getapp.com.co/directory/231/customer-service/software)
- [IT Ticketing Systems Software](https://www.getapp.com.co/directory/3479/it-ticketing-systems/software)
- [Software de base de conocimientos](https://www.getapp.com.co/directory/2823/knowledge-base/software)
- [Software de help desk](https://www.getapp.com.co/directory/287/help-desk-ticketing/software)
- [Herramientas de seguimiento de problemas](https://www.getapp.com.co/directory/580/issue-tracking/software)

## Enlaces

- [Ver en GetApp](https://www.getapp.com.co/directory/292/it-service-management-itsm/software)
- [Todas las categorías](https://www.getapp.com.co/directory)

-----

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