---
description: Descubre los mejores productos de código abierto de Software de help desk. Nuestra lista gratis de software y nuestra herramienta interactiva facilitan tu búsqueda. Compara rápidamente funciones, opiniones de usuarios, precios y demos.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Software de help desk open source - Las mejores herramientas y proveedores | GetApp Colombia 2026
---

Breadcrumb: [Inicio](/) > [Software de help desk software libre](https://www.getapp.com.co/directory/287/help-desk-ticketing/software)

# Software de help desk

Canonical: https://www.getapp.com.co/directory/287/help-desk-ticketing/software

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## Productos

1. [Zoho Desk](https://www.getapp.com.co/software/10036/zoho-desk) — 4.5/5 (2212 reviews) — El primer software Helpdesk a tono con el contexto de la industria
2. [Odoo](https://www.getapp.com.co/software/102445/odoo) — 4.2/5 (1306 reviews) — Conjunto de Aplicaciones Empresariales Integradas
3. [osTicket](https://www.getapp.com.co/software/10260/osticket) — 4.3/5 (76 reviews) — Sistema de tickets de asistencia al cliente
4. [GLPI](https://www.getapp.com.co/software/2049885/glpi) — 4.5/5 (41 reviews) — GLPI es un software de gestión de servicios de TI.
5. [UVdesk](https://www.getapp.com.co/software/108201/uvdesk) — 4.4/5 (24 reviews) — Help desk de código abierto y basado en SaaS para comerciantes de eCommerce
6. [Enghouse eKMS](https://www.getapp.com.co/software/90465/smartsupport) — 4.2/5 (12 reviews) — Plataforma de gestión de base de conocimientos y foros internos y externos.
7. [Request Tracker](https://www.getapp.com.co/software/2035323/request-tracker) — 4.3/5 (3 reviews) — Un sistema que te ayudará a realizar un seguimiento de las tareas que no puedes olvidar.
8. [CX Genie](https://www.getapp.com.co/software/2079275/cx-genie) — 4.0/5 (2 reviews) — Software de chatbot basado en la nube y con tecnología de IA

## Categorías relacionadas

- [IT Ticketing Systems Software](https://www.getapp.com.co/directory/3479/it-ticketing-systems/software)
- [Software de service desk](https://www.getapp.com.co/directory/1249/service-desk/software)
- [Herramientas de seguimiento de problemas](https://www.getapp.com.co/directory/580/issue-tracking/software)
- [Software de gestión del conocimiento](https://www.getapp.com.co/directory/257/knowledge-management/software)
- [Software de base de conocimientos](https://www.getapp.com.co/directory/2823/knowledge-base/software)

## Enlaces

- [Ver en GetApp](https://www.getapp.com.co/directory/287/help-desk-ticketing/software)
- [Todas las categorías](https://www.getapp.com.co/directory)

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