---
description: Software de gestión de comunicaciones con los clientes gratis: descubre las herramientas más populares, compara las valoraciones de usuarios, precios, características y demos gratuitas.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Las mejores herramientas y aplicaciones Software de gestión de comunicaciones con los clientes gratis | GetApp Colombia 2026
---

Breadcrumb: [Inicio](/) > [Software de gestión de comunicaciones con los clientes gratis](https://www.getapp.com.co/directory/1139/customer-communications-management/software)

# Software de gestión de comunicaciones con los clientes

Canonical: https://www.getapp.com.co/directory/1139/customer-communications-management/software

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## Productos

1. [Bitrix24](https://www.getapp.com.co/software/90602/bitrix24) — 4.2/5 (1005 reviews) — Paquete 100 % gratuito de herramientas de CRM, colaboración y comunicación.
2. [Zoho Desk](https://www.getapp.com.co/software/10036/zoho-desk) — 4.5/5 (2216 reviews) — El primer software Helpdesk a tono con el contexto de la industria
3. [AIO](https://www.getapp.com.co/software/2062801/aio) — 4.9/5 (9 reviews) — Software de comunicación digital y marketing omnicanal
4. [Zendesk Suite](https://www.getapp.com.co/software/9448/zendesk) — 4.4/5 (4094 reviews) — Software de atención al cliente en la nube
5. [Freshdesk](https://www.getapp.com.co/software/10317/freshdesk) — 4.5/5 (3486 reviews) — Software de asistencia al cliente en línea y solución de soporte técnico
6. [Pipedrive](https://www.getapp.com.co/software/90507/pipedrive) — 4.5/5 (3062 reviews) — Sistema CRM construido por y para los vendedores
7. [LiveAgent](https://www.getapp.com.co/software/91301/liveagent) — 4.7/5 (1789 reviews) — Una buena atención al cliente comienza con un mejor software de soporte técnico.
8. [Keap](https://www.getapp.com.co/software/90372/infusionsoft) — 4.1/5 (1299 reviews) — Software de CRM, ventas y marketing para pequeñas empresas
9. [Salesforce Service Cloud](https://www.getapp.com.co/software/91754/salesforce) — 4.5/5 (832 reviews) — Soluciones de gestión de servicios externos y atención al cliente
10. [Bigin by Zoho CRM](https://www.getapp.com.co/software/142099/bigin-by-zoho-crm) — 4.7/5 (744 reviews) — Sistema de CRM centrado en los procesos para pequeñas empresas
11. [HoneyBook](https://www.getapp.com.co/software/108739/honeybook) — 4.7/5 (691 reviews) — Gestión de clientes para trabajadores autónomos y pymes.
12. [GoTo Connect](https://www.getapp.com.co/software/103797/GoTo-Connect) — 4.5/5 (671 reviews) — Comunicación empresarial en toda la nube con todo incluido
13. [Lime Connect](https://www.getapp.com.co/software/90636/userlike-live-chat) — 4.6/5 (649 reviews) — Ayuda a tus clientes cuando sea importante, donde sea importante.
14. [Tidio](https://www.getapp.com.co/software/105081/tidio-chat) — 4.7/5 (590 reviews) — Comunicador para empresas con chats en vivo, mensajería y correo electrónico
15. [NiCE CXone](https://www.getapp.com.co/software/8391/incontact-call-center-software) — 4.2/5 (582 reviews) — Software de centro de contacto en la nube.
16. [Thryv](https://www.getapp.com.co/software/113901/thryv) — 4.2/5 (538 reviews) — El software de administración integral creado para pequeñas empresas.
17. [Smartsupp live chat](https://www.getapp.com.co/software/101363/smartsupp-live-chat) — 4.6/5 (343 reviews) — Smartsupp es chat en vivo gratis con grabación de visitantes.
18. [Broadly](https://www.getapp.com.co/software/110573/broadly-reviews) — 4.8/5 (336 reviews) — Reseñas online y gestión de reputación para pequeñas empresas
19. [ZoomInfo Sales](https://www.getapp.com.co/software/174487/ZoomInfo-sales) — 4.1/5 (322 reviews) — Generación de clientes potenciales y datos de intención del comprador para organizaciones B2B
20. [Front](https://www.getapp.com.co/software/102177/front) — 4.5/5 (291 reviews) — Software de gestión de correo electrónico y bandeja de entrada compartida para equipos
21. [Kommo](https://www.getapp.com.co/software/91200/Kommo) — 4.5/5 (263 reviews) — Gestión de clientes potenciales y ventas para pequeñas y medianas empresas
22. [RingCX](https://www.getapp.com.co/software/105435/ringcentral-contact-center) — 4.2/5 (263 reviews) — Una solución colaborativa de centro de contacto.
23. [Textmagic](https://www.getapp.com.co/software/110005/textmagic) — 4.6/5 (260 reviews) — Servicio de mensajería masiva de texto para empresas
24. [Help Scout](https://www.getapp.com.co/software/90462/help-scout) — 4.6/5 (226 reviews) — Help desk basado en web y diseñado para mejorar la experiencia del cliente.
25. [Wati](https://www.getapp.com.co/software/2068239/wati) — 4.6/5 (207 reviews) — Plataforma de IA conversacional

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## Categorías relacionadas

- [Herramientas de marketing conversacional](https://www.getapp.com.co/directory/1659/conversational-marketing-platform/software)
- [Software de servicio al cliente](https://www.getapp.com.co/directory/231/customer-service/software)
- [Software de soporte al cliente](https://www.getapp.com.co/directory/562/customer-support/software)
- [Software de help desk](https://www.getapp.com.co/directory/287/help-desk-ticketing/software)
- [Software de gestión de experiencia del cliente](https://www.getapp.com.co/directory/601/customer-experience/software)

## Enlaces

- [Ver en GetApp](https://www.getapp.com.co/directory/1139/customer-communications-management/software)
- [Todas las categorías](https://www.getapp.com.co/directory)

-----

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