---
description: Descubre los mejores productos de Herramientas para medir la satisfacción del cliente en Colombia de 2026. Nuestra lista gratis de software y nuestra herramienta interactiva facilitan tu búsqueda. Compara rápidamente funciones, opiniones de usuarios, precios y demos.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Herramientas para medir la satisfacción del cliente - Las mejores herramientas y proveedores | GetApp Colombia 2026
---

Breadcrumb: [Inicio](/) > [Herramientas para medir la satisfacción del cliente](https://www.getapp.com.co/directory/1029/customer-satisfaction/software)

# Herramientas para medir la satisfacción del cliente

Canonical: https://www.getapp.com.co/directory/1029/customer-satisfaction/software

Página: 1 de 6\
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## Productos

1. [Zoho CRM Plus](https://www.getapp.com.co/software/113643/zoho-crmplus) — 4.4/5 (71 reviews) — Plataforma de experiencia del cliente unificada
2. [Typeform](https://www.getapp.com.co/software/91581/typeform) — 4.7/5 (950 reviews) — Haz que la recolección de datos sea una buena experiencia con los formularios personalizados.
3. [SurveyMonkey](https://www.getapp.com.co/software/2371/surveymonkey) — 4.6/5 (10432 reviews) — Una plataforma de encuestas líder en el mercado.
4. [Zendesk Suite](https://www.getapp.com.co/software/9448/zendesk) — 4.4/5 (4076 reviews) — Software de atención al cliente en la nube
5. [Freshdesk](https://www.getapp.com.co/software/10317/freshdesk) — 4.5/5 (3412 reviews) — Software de asistencia al cliente en línea y solución de soporte técnico
6. [Pipedrive](https://www.getapp.com.co/software/90507/pipedrive) — 4.5/5 (3044 reviews) — Sistema CRM construido por y para los vendedores
7. [Jotform](https://www.getapp.com.co/software/10191/jotform-4-0) — 4.7/5 (2841 reviews) — Formularios robustos que funcionan en cualquier lugar.
8. [LiveAgent](https://www.getapp.com.co/software/91301/liveagent) — 4.7/5 (1758 reviews) — Una buena atención al cliente comienza con un mejor software de soporte técnico.
9. [Trustpilot](https://www.getapp.com.co/software/113149/trustpilot) — 4.5/5 (1202 reviews) — Plataforma de gestión de reseñas de clientes para empresas online
10. [Intercom](https://www.getapp.com.co/software/91379/intercom) — 4.5/5 (1132 reviews) — Plataforma de mensajería al cliente para ventas, marketing y asistencia
11. [SurveyLegend](https://www.getapp.com.co/software/106501/surveylegend) — 4.6/5 (963 reviews) — Plataforma de gestión de encuestas apta para dispositivos móviles
12. [Nextiva](https://www.getapp.com.co/software/91289/nextiva) — 4.6/5 (916 reviews) — Simplificar la comunicación empresarial
13. [TeamSupport](https://www.getapp.com.co/software/8670/teamsupport) — 4.5/5 (848 reviews) — Software de asistencia al cliente B2B
14. [Sogolytics](https://www.getapp.com.co/software/108133/sogosurvey) — 4.7/5 (730 reviews) — Encuestas, sondeos y cuestionarios online con soluciones empresariales.
15. [Birdeye](https://www.getapp.com.co/software/112535/birdeye) — 4.7/5 (703 reviews) — Gestión de reputación online
16. [Freshservice](https://www.getapp.com.co/software/91351/freshservice) — 4.5/5 (689 reviews) — Una completa herramienta de gestión de servicios de TI (ITSM) para negocios
17. [Weave](https://www.getapp.com.co/software/121867/weave) — 4.3/5 (668 reviews) — Software de comunicación de equipos basado en la nube.
18. [Lime Connect](https://www.getapp.com.co/software/90636/userlike-live-chat) — 4.6/5 (647 reviews) — Ayuda a tus clientes cuando sea importante, donde sea importante.
19. [Tidio](https://www.getapp.com.co/software/105081/tidio-chat) — 4.7/5 (590 reviews) — Comunicador para empresas con chats en vivo, mensajería y correo electrónico
20. [NiCE CXone](https://www.getapp.com.co/software/8391/incontact-call-center-software) — 4.2/5 (581 reviews) — Software de centro de contacto en la nube.
21. [Hotjar](https://www.getapp.com.co/software/101789/hotjar) — 4.6/5 (539 reviews) — La solución permite obtener ideas y comentarios a través de analíticas móviles y de sitio web.
22. [Podium](https://www.getapp.com.co/software/109297/podium) — 4.3/5 (522 reviews) — Software de gestión de reseñas, reputación, comentarios y chat web
23. [monday CRM](https://www.getapp.com.co/software/2056613/monday-crm) — 4.7/5 (458 reviews) — Cierra oportunidades de venta. Automatiza el resto.
24. [Zoho Survey](https://www.getapp.com.co/software/91188/zoho-survey) — 4.6/5 (450 reviews) — Encuestas sobre cualquier tema, hechas simples y poderosas.
25. [Yotpo](https://www.getapp.com.co/software/91286/yotpo) — 4.5/5 (376 reviews) — Comentarios y marketing de contenidos del cliente

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## Categorías relacionadas

- [Software de chat en directo](https://www.getapp.com.co/directory/561/live-chat/software)
- [Software para encuestas](https://www.getapp.com.co/directory/234/survey/software)
- [Software NPS](https://www.getapp.com.co/directory/1963/nps/software)
- [Software para el éxito del cliente](https://www.getapp.com.co/directory/959/customer-success/software)
- [Software de compromiso del cliente](https://www.getapp.com.co/directory/650/customer-engagement/software)

## Enlaces

- [Ver en GetApp](https://www.getapp.com.co/directory/1029/customer-satisfaction/software)
- [Todas las categorías](https://www.getapp.com.co/directory)

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| nl-BE | <https://www.getapp.be/directory/1029/customer-satisfaction/software> |
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