---
description: Busca información actualizada sobre Zendesk Suite en GetApp Colombia. Lee opiniones verificadas y descubre sus funciones, características, precios y usabilidad. Compara Zendesk Suite con productos similares hasta encontrar la opción adecuada.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Zendesk Suite: precios, funciones y opiniones | GetApp Colombia 2026
---

Breadcrumb: [Inicio](/) > [Software de servicio al cliente](/directory/231/customer-service/software) > [Zendesk Suite](/software/9448/zendesk) > [Alternativas a Zendesk Suite](https://www.getapp.com.co/alternatives/9448/zendesk)

# Alternativas a Zendesk Suite

Canonical: https://www.getapp.com.co/alternatives/9448/zendesk

> Explorar las mejores alternativas a Zendesk Suite. Compara las características, las valoraciones y las opiniones para encontrar el software que mejor se adapta a tus necesidades.

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## Las mejores alternativas

1. **Zoho Desk** — 4.5/5 (2212 reviews) — El primer software Helpdesk a tono con el contexto de la industria
   - [Ver perfil](https://www.getapp.com.co/software/10036/zoho-desk)
   - [Comparar con Zendesk Suite](https://www.getapp.com.co/compare/9448/10036/zendesk/vs/zoho-desk)
2. **Salesforce Sales Cloud** — 4.4/5 (18782 reviews) — CRM basado en la nube y automatización de ventas
   - [Ver perfil](https://www.getapp.com.co/software/90378/salesforce)
   - [Comparar con Zendesk Suite](https://www.getapp.com.co/compare/9448/90378/zendesk/vs/salesforce)
3. **LiveAgent** — 4.7/5 (1781 reviews) — Una buena atención al cliente comienza con un mejor software de soporte técnico.
   - [Ver perfil](https://www.getapp.com.co/software/91301/liveagent)
   - [Comparar con Zendesk Suite](https://www.getapp.com.co/compare/9448/91301/zendesk/vs/liveagent)
4. **LiveChat** — 4.6/5 (1723 reviews) — Software de atención al cliente de primera calidad para asistencia en directo por chat
   - [Ver perfil](https://www.getapp.com.co/software/8385/livechat)
   - [Comparar con Zendesk Suite](https://www.getapp.com.co/compare/8385/9448/livechat/vs/zendesk)
5. **Freshdesk** — 4.5/5 (3425 reviews) — Software de asistencia al cliente en línea y solución de soporte técnico
   - [Ver perfil](https://www.getapp.com.co/software/10317/freshdesk)
   - [Comparar con Zendesk Suite](https://www.getapp.com.co/compare/9448/10317/zendesk/vs/freshdesk)
6. **Milvus** — 4.8/5 (298 reviews) — Solución de help desk y sistema de gestión de TI
   - [Ver perfil](https://www.getapp.com.co/software/132287/milvus)
   - [Comparar con Zendesk Suite](https://www.getapp.com.co/compare/9448/132287/zendesk/vs/milvus)
7. **Tidio** — 4.7/5 (590 reviews) — Comunicador para empresas con chats en vivo, mensajería y correo electrónico
   - [Ver perfil](https://www.getapp.com.co/software/105081/tidio-chat)
   - [Comparar con Zendesk Suite](https://www.getapp.com.co/compare/9448/105081/zendesk/vs/tidio-chat)
8. **HelpDesk** — 4.6/5 (180 reviews) — Software de ticketing para una asistencia al cliente sencilla.
   - [Ver perfil](https://www.getapp.com.co/software/116767/helpdesk)
   - [Comparar con Zendesk Suite](https://www.getapp.com.co/compare/9448/116767/zendesk/vs/helpdesk)
9. **Dynamics 365** — 4.4/5 (5822 reviews) — Aplicaciones ERP y CRM de Microsoft
   - [Ver perfil](https://www.getapp.com.co/software/90844/dynamics-365)
   - [Comparar con Zendesk Suite](https://www.getapp.com.co/compare/9448/90844/zendesk/vs/dynamics-365)
10. **Intercom** — 4.5/5 (1133 reviews) — Plataforma de mensajería al cliente para ventas, marketing y asistencia
    - [Ver perfil](https://www.getapp.com.co/software/91379/intercom)
    - [Comparar con Zendesk Suite](https://www.getapp.com.co/compare/9448/91379/zendesk/vs/intercom)
11. **Salesforce Service Cloud** — 4.5/5 (824 reviews) — Soluciones de gestión de servicios externos y atención al cliente
    - [Ver perfil](https://www.getapp.com.co/software/91754/salesforce-1-service-cloud)
    - [Comparar con Zendesk Suite](https://www.getapp.com.co/compare/9448/91754/zendesk/vs/salesforce-1-service-cloud)
12. **Bitrix24** — 4.2/5 (990 reviews) — Paquete 100 % gratuito de herramientas de CRM, colaboración y comunicación.
    - [Ver perfil](https://www.getapp.com.co/software/90602/bitrix24)
    - [Comparar con Zendesk Suite](https://www.getapp.com.co/compare/9448/90602/zendesk/vs/bitrix24)
13. **Zoho Assist** — 4.7/5 (1406 reviews) — Soporte remoto instantáneo. Acceso remoto desatendido.
    - [Ver perfil](https://www.getapp.com.co/software/9913/zoho-assist)
    - [Comparar con Zendesk Suite](https://www.getapp.com.co/compare/9448/9913/zendesk/vs/zoho-assist)
14. **Odoo** — 4.2/5 (1306 reviews) — Conjunto de Aplicaciones Empresariales Integradas
    - [Ver perfil](https://www.getapp.com.co/software/102445/odoo)
    - [Comparar con Zendesk Suite](https://www.getapp.com.co/compare/9448/102445/zendesk/vs/odoo)
15. **Yonyx** — 4.7/5 (258 reviews) — Guías interactivas basadas en árboles de decisiones para atención al cliente.
    - [Ver perfil](https://www.getapp.com.co/software/91207/agi-self-service)
    - [Comparar con Zendesk Suite](https://www.getapp.com.co/compare/9448/91207/zendesk/vs/agi-self-service)
16. **Front** — 4.5/5 (286 reviews) — Software de gestión de correo electrónico y bandeja de entrada compartida para equipos
    - [Ver perfil](https://www.getapp.com.co/software/102177/front)
    - [Comparar con Zendesk Suite](https://www.getapp.com.co/compare/9448/102177/zendesk/vs/front)
17. **JIRA Service Management** — 4.5/5 (770 reviews) — Centro de atención sencillo basado en Jira.
    - [Ver perfil](https://www.getapp.com.co/software/91811/jira-service-management)
    - [Comparar con Zendesk Suite](https://www.getapp.com.co/compare/9448/91811/zendesk/vs/jira-service-management)
18. **HubSpot Service Hub** — 4.4/5 (190 reviews) — Solución de atención al cliente basada en la nube para empresas de todos los tamaños
    - [Ver perfil](https://www.getapp.com.co/software/119575/hubspot-service-hub)
    - [Comparar con Zendesk Suite](https://www.getapp.com.co/compare/9448/119575/zendesk/vs/hubspot-service-hub)
19. **NiCE CXone** — 4.2/5 (581 reviews) — Software de centro de contacto en la nube.
    - [Ver perfil](https://www.getapp.com.co/software/8391/incontact-call-center-software)
    - [Comparar con Zendesk Suite](https://www.getapp.com.co/compare/8391/9448/incontact-call-center-software/vs/zendesk)
20. **Gladly** — 4.8/5 (139 reviews) — Gladly es una plataforma de atención al cliente basada en la nube.
    - [Ver perfil](https://www.getapp.com.co/software/106673/gladly)
    - [Comparar con Zendesk Suite](https://www.getapp.com.co/compare/9448/106673/zendesk/vs/gladly)

## Categorías relacionadas

- [Software de servicio al cliente](https://www.getapp.com.co/directory/231/customer-service/software)
- [Software de gestión del conocimiento](https://www.getapp.com.co/directory/257/knowledge-management/software)
- [Software para call center](https://www.getapp.com.co/directory/275/call-center/software)
- [Software de help desk](https://www.getapp.com.co/directory/287/help-desk-ticketing/software)
- [Herramientas para social CRM](https://www.getapp.com.co/directory/558/social-crm/software)

## Enlaces

- [Ver en GetApp](https://www.getapp.com.co/alternatives/9448/zendesk)
- [Ver el perfil del producto](https://www.getapp.com.co/software/9448/zendesk)

## Esta página se encuentra disponible en los siguientes idiomas

| Local | URL |
| de | <https://www.getapp.de/alternatives/9448/zendesk> |
| de-AT | <https://www.getapp.at/alternatives/9448/zendesk> |
| en | <https://www.getapp.com/customer-service-support-software/a/zendesk/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/9448/zendesk> |
| en-AU | <https://www.getapp.com.au/alternatives/9448/zendesk> |
| en-CA | <https://www.getapp.ca/alternatives/9448/zendesk> |
| en-GB | <https://www.getapp.co.uk/alternatives/9448/zendesk> |
| en-IE | <https://www.getapp.ie/alternatives/9448/zendesk> |
| en-NZ | <https://www.getapp.co.nz/alternatives/9448/zendesk> |
| en-SG | <https://www.getapp.sg/alternatives/9448/zendesk> |
| en-ZA | <https://www.getapp.za.com/alternatives/9448/zendesk> |
| es | <https://www.getapp.es/alternatives/9448/zendesk> |
| es-CL | <https://www.getapp.cl/alternatives/9448/zendesk> |
| es-CO | <https://www.getapp.com.co/alternatives/9448/zendesk> |
| es-MX | <https://www.getapp.com.mx/alternatives/9448/zendesk> |
| fr | <https://www.getapp.fr/alternatives/9448/zendesk> |
| fr-BE | <https://fr.getapp.be/alternatives/9448/zendesk> |
| fr-CA | <https://fr.getapp.ca/alternatives/9448/zendesk> |
| nl | <https://www.getapp.nl/alternatives/9448/zendesk> |
| nl-BE | <https://www.getapp.be/alternatives/9448/zendesk> |
| pt | <https://www.getapp.com.br/alternatives/9448/zendesk> |
| pt-PT | <https://www.getapp.pt/alternatives/9448/zendesk> |

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