---
description: Busca información actualizada sobre Grasp en GetApp Colombia. Lee opiniones verificadas y descubre sus funciones, características, precios y usabilidad. Compara Grasp con productos similares hasta encontrar la opción adecuada.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Grasp: precios, funciones y opiniones | GetApp Colombia 2026
---

Breadcrumb: [Inicio](/) > [Software de servicio al cliente](/directory/231/customer-service/software) > [Grasp](/software/91650/grasp) > [Alternativas a Grasp](https://www.getapp.com.co/alternatives/91650/grasp)

# Alternativas a Grasp

Canonical: https://www.getapp.com.co/alternatives/91650/grasp

> Explorar las mejores alternativas a Grasp. Compara las características, las valoraciones y las opiniones para encontrar el software que mejor se adapta a tus necesidades.

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## Las mejores alternativas

1. **WhatsApp** — 4.7/5 (16474 reviews) — Software de gestión de la comunicación con los clientes en tiempo real
   - [Ver perfil](https://www.getapp.com.co/software/2035411/whatsapp)
   - [Comparar con Grasp](https://www.getapp.com.co/compare/91650/2035411/grasp/vs/whatsapp)
2. **Telegram** — 4.7/5 (6438 reviews) — Aplicación de mensajería móvil y de escritorio basada en la nube para todos los dispositivos
   - [Ver perfil](https://www.getapp.com.co/software/114023/telegram)
   - [Comparar con Grasp](https://www.getapp.com.co/compare/91650/114023/grasp/vs/telegram)
3. **LiveAgent** — 4.7/5 (1789 reviews) — Una buena atención al cliente comienza con un mejor software de soporte técnico.
   - [Ver perfil](https://www.getapp.com.co/software/91301/liveagent)
   - [Comparar con Grasp](https://www.getapp.com.co/compare/91301/91650/liveagent/vs/grasp)
4. **HelpDesk** — 4.6/5 (183 reviews) — Software de ticketing para una asistencia al cliente sencilla.
   - [Ver perfil](https://www.getapp.com.co/software/116767/helpdesk)
   - [Comparar con Grasp](https://www.getapp.com.co/compare/91650/116767/grasp/vs/helpdesk)
5. **Freshdesk** — 4.5/5 (3486 reviews) — Software de asistencia al cliente en línea y solución de soporte técnico
   - [Ver perfil](https://www.getapp.com.co/software/10317/freshdesk)
   - [Comparar con Grasp](https://www.getapp.com.co/compare/10317/91650/freshdesk/vs/grasp)
6. **Tidio** — 4.7/5 (590 reviews) — Comunicador para empresas con chats en vivo, mensajería y correo electrónico
   - [Ver perfil](https://www.getapp.com.co/software/105081/tidio-chat)
   - [Comparar con Grasp](https://www.getapp.com.co/compare/91650/105081/grasp/vs/tidio-chat)
7. **Zendesk Suite** — 4.4/5 (4094 reviews) — Software de atención al cliente en la nube
   - [Ver perfil](https://www.getapp.com.co/software/9448/zendesk)
   - [Comparar con Grasp](https://www.getapp.com.co/compare/9448/91650/zendesk/vs/grasp)
8. **Zoho Desk** — 4.5/5 (2216 reviews) — El primer software Helpdesk a tono con el contexto de la industria
   - [Ver perfil](https://www.getapp.com.co/software/10036/zoho-desk)
   - [Comparar con Grasp](https://www.getapp.com.co/compare/10036/91650/zoho-desk/vs/grasp)
9. **Help Scout** — 4.6/5 (226 reviews) — Help desk basado en web y diseñado para mejorar la experiencia del cliente.
   - [Ver perfil](https://www.getapp.com.co/software/90462/help-scout)
   - [Comparar con Grasp](https://www.getapp.com.co/compare/90462/91650/help-scout/vs/grasp)
10. **Genesys Cloud CX** — 4.3/5 (269 reviews) — La solución “todo en uno” para contact centers en la nube Conecte el teléfono, el correo electrónico, el chat y las redes sociales a través de una herramienta fácil de usar.
    - [Ver perfil](https://www.getapp.com.co/software/104597/genesys-cloud)
    - [Comparar con Grasp](https://www.getapp.com.co/compare/91650/104597/grasp/vs/genesys-cloud)
11. **Hiver** — 4.7/5 (148 reviews) — Gestiona la asistencia al cliente y los clientes potenciales desde Gmail.
    - [Ver perfil](https://www.getapp.com.co/software/20502/hiver)
    - [Comparar con Grasp](https://www.getapp.com.co/compare/20502/91650/hiver/vs/grasp)
12. **Bitrix24** — 4.2/5 (1005 reviews) — Paquete 100 % gratuito de herramientas de CRM, colaboración y comunicación.
    - [Ver perfil](https://www.getapp.com.co/software/90602/bitrix24)
    - [Comparar con Grasp](https://www.getapp.com.co/compare/90602/91650/bitrix24/vs/grasp)
13. **Salesforce Service Cloud** — 4.5/5 (832 reviews) — Soluciones de gestión de servicios externos y atención al cliente
    - [Ver perfil](https://www.getapp.com.co/software/91754/salesforce)
    - [Comparar con Grasp](https://www.getapp.com.co/compare/91650/91754/grasp/vs/salesforce)
14. **Acquire** — 5.0/5 (20 reviews) — Plataforma de comunicación multicanal con el cliente
    - [Ver perfil](https://www.getapp.com.co/software/103159/acquire)
    - [Comparar con Grasp](https://www.getapp.com.co/compare/91650/103159/grasp/vs/acquire)
15. **HelpCrunch** — 4.8/5 (195 reviews) — Chat en vivo, automatización del correo electrónico y el centro de ayuda para soporte y ventas
    - [Ver perfil](https://www.getapp.com.co/software/110489/helpcrunch)
    - [Comparar con Grasp](https://www.getapp.com.co/compare/91650/110489/grasp/vs/helpcrunch)
16. **HappyFox Help Desk** — 4.6/5 (93 reviews) — Software de asistencia al cliente y help desk
    - [Ver perfil](https://www.getapp.com.co/software/90516/happyfox)
    - [Comparar con Grasp](https://www.getapp.com.co/compare/90516/91650/happyfox/vs/grasp)
17. **Brand Embassy** — 5.0/5 (1 reviews) — Software de atención al cliente en redes sociales
    - [Ver perfil](https://www.getapp.com.co/software/102049/brand-embassy)
    - [Comparar con Grasp](https://www.getapp.com.co/compare/91650/102049/grasp/vs/brand-embassy)
18. **Next4biz CSM** — 4.7/5 (17 reviews) — Gestión integral de la experiencia del cliente en múltiples canales
    - [Ver perfil](https://www.getapp.com.co/software/109841/mi4biz)
    - [Comparar con Grasp](https://www.getapp.com.co/compare/91650/109841/grasp/vs/mi4biz)
19. **Gorgias** — 4.6/5 (135 reviews) — Solución de help desk y atención al cliente
    - [Ver perfil](https://www.getapp.com.co/software/124359/gorgias)
    - [Comparar con Grasp](https://www.getapp.com.co/compare/91650/124359/grasp/vs/gorgias)
20. **Gladly** — 4.8/5 (140 reviews) — Gladly es una plataforma de atención al cliente basada en la nube.
    - [Ver perfil](https://www.getapp.com.co/software/106673/gladly)
    - [Comparar con Grasp](https://www.getapp.com.co/compare/91650/106673/grasp/vs/gladly)

## Categorías relacionadas

- [Software de servicio al cliente](https://www.getapp.com.co/directory/231/customer-service/software)
- [Software de soporte al cliente](https://www.getapp.com.co/directory/562/customer-support/software)
- [Software de gestión de comunicaciones con los clientes](https://www.getapp.com.co/directory/1139/customer-communications-management/software)

## Enlaces

- [Ver en GetApp](https://www.getapp.com.co/alternatives/91650/grasp)
- [Ver el perfil del producto](https://www.getapp.com.co/software/91650/grasp)

## Esta página se encuentra disponible en los siguientes idiomas

| Local | URL |
| de | <https://www.getapp.de/alternatives/91650/grasp> |
| de-AT | <https://www.getapp.at/alternatives/91650/grasp> |
| en | <https://www.getapp.com/customer-service-support-software/a/grasp/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/91650/grasp> |
| en-AU | <https://www.getapp.com.au/alternatives/91650/grasp> |
| en-CA | <https://www.getapp.ca/alternatives/91650/grasp> |
| en-GB | <https://www.getapp.co.uk/alternatives/91650/grasp> |
| en-IE | <https://www.getapp.ie/alternatives/91650/grasp> |
| en-NZ | <https://www.getapp.co.nz/alternatives/91650/grasp> |
| en-SG | <https://www.getapp.sg/alternatives/91650/grasp> |
| en-ZA | <https://www.getapp.za.com/alternatives/91650/grasp> |
| es | <https://www.getapp.es/alternatives/91650/grasp> |
| es-CL | <https://www.getapp.cl/alternatives/91650/grasp> |
| es-CO | <https://www.getapp.com.co/alternatives/91650/grasp> |
| es-MX | <https://www.getapp.com.mx/alternatives/91650/grasp> |
| fr | <https://www.getapp.fr/alternatives/91650/grasp> |
| fr-BE | <https://fr.getapp.be/alternatives/91650/grasp> |
| fr-CA | <https://fr.getapp.ca/alternatives/91650/grasp> |
| nl | <https://www.getapp.nl/alternatives/91650/grasp> |
| nl-BE | <https://www.getapp.be/alternatives/91650/grasp> |

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