---
description: Busca información actualizada sobre Helply en GetApp Colombia. Lee opiniones verificadas y descubre sus funciones, características, precios y usabilidad. Compara Helply con productos similares hasta encontrar la opción adecuada.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Helply: precios, funciones y opiniones | GetApp Colombia 2026
---

Breadcrumb: [Inicio](/) > [Software de servicio al cliente](/directory/231/customer-service/software) > [Helply](/software/91569/groove) > [Alternativas a Helply](https://www.getapp.com.co/alternatives/91569/groove)

# Alternativas a Helply

Canonical: https://www.getapp.com.co/alternatives/91569/groove

> Explorar las mejores alternativas a Helply. Compara las características, las valoraciones y las opiniones para encontrar el software que mejor se adapta a tus necesidades.

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## Las mejores alternativas

1. **Guru** — 4.8/5 (640 reviews) — Solución de gestión de conocimiento basada en la web
   - [Ver perfil](https://www.getapp.com.co/software/123167/guru)
   - [Comparar con Helply](https://www.getapp.com.co/compare/91569/123167/groove/vs/guru)
2. **Connecteam** — 4.6/5 (5322 reviews) — Lleva la precisión a las hojas de horas y las facturas gratis
   - [Ver perfil](https://www.getapp.com.co/software/105401/connecteam)
   - [Comparar con Helply](https://www.getapp.com.co/compare/91569/105401/groove/vs/connecteam)
3. **Confluence** — 4.5/5 (3726 reviews) — Crea, organiza y analiza el trabajo con tu equipo.
   - [Ver perfil](https://www.getapp.com.co/software/90949/confluence)
   - [Comparar con Helply](https://www.getapp.com.co/compare/90949/91569/confluence/vs/groove)
4. **Document360** — 4.7/5 (292 reviews) — Destacado software de base de conocimiento y documentación
   - [Ver perfil](https://www.getapp.com.co/software/120723/document360)
   - [Comparar con Helply](https://www.getapp.com.co/compare/91569/120723/groove/vs/document360)
5. **Freshservice** — 4.5/5 (805 reviews) — Una completa herramienta de gestión de servicios de TI (ITSM) para negocios
   - [Ver perfil](https://www.getapp.com.co/software/91351/freshservice)
   - [Comparar con Helply](https://www.getapp.com.co/compare/91351/91569/freshservice/vs/groove)
6. **Zendesk Suite** — 4.4/5 (4116 reviews) — Software de atención al cliente en la nube
   - [Ver perfil](https://www.getapp.com.co/software/9448/zendesk)
   - [Comparar con Helply](https://www.getapp.com.co/compare/9448/91569/zendesk/vs/groove)
7. **Salesforce Sales Cloud** — 4.4/5 (18833 reviews) — CRM basado en la nube y automatización de ventas
   - [Ver perfil](https://www.getapp.com.co/software/90378/salesforce)
   - [Comparar con Helply](https://www.getapp.com.co/compare/90378/91569/salesforce/vs/groove)
8. **Zoho Desk** — 4.5/5 (2216 reviews) — El primer software Helpdesk a tono con el contexto de la industria
   - [Ver perfil](https://www.getapp.com.co/software/10036/zoho-desk)
   - [Comparar con Helply](https://www.getapp.com.co/compare/10036/91569/zoho-desk/vs/groove)
9. **SysAid** — 4.5/5 (528 reviews) — Potente Service Desk y herramienta ITSM modular fácil de usar
   - [Ver perfil](https://www.getapp.com.co/software/90863/sysaid)
   - [Comparar con Helply](https://www.getapp.com.co/compare/90863/91569/sysaid/vs/groove)
10. **Salesforce Service Cloud** — 4.5/5 (833 reviews) — Soluciones de gestión de servicios externos y atención al cliente
    - [Ver perfil](https://www.getapp.com.co/software/91754/salesforce)
    - [Comparar con Helply](https://www.getapp.com.co/compare/91569/91754/groove/vs/salesforce)
11. **Dynamics 365** — 4.4/5 (5865 reviews) — Aplicaciones ERP y CRM de Microsoft
    - [Ver perfil](https://www.getapp.com.co/software/90844/dynamics-365)
    - [Comparar con Helply](https://www.getapp.com.co/compare/90844/91569/dynamics-365/vs/groove)
12. **TeamSupport** — 4.5/5 (850 reviews) — Software de asistencia al cliente B2B
    - [Ver perfil](https://www.getapp.com.co/software/8670/teamsupport)
    - [Comparar con Helply](https://www.getapp.com.co/compare/8670/91569/teamsupport/vs/groove)
13. **Yonyx** — 4.7/5 (259 reviews) — Guías interactivas basadas en árboles de decisiones para atención al cliente.
    - [Ver perfil](https://www.getapp.com.co/software/91207/agi-self-service)
    - [Comparar con Helply](https://www.getapp.com.co/compare/91207/91569/agi-self-service/vs/groove)
14. **Bitrix24** — 4.2/5 (1009 reviews) — Paquete 100 % gratuito de herramientas de CRM, colaboración y comunicación.
    - [Ver perfil](https://www.getapp.com.co/software/90602/bitrix24)
    - [Comparar con Helply](https://www.getapp.com.co/compare/90602/91569/bitrix24/vs/groove)
15. **Vivantio** — 4.3/5 (178 reviews) — Software de centro de atención flexible, de confianza y fiable
    - [Ver perfil](https://www.getapp.com.co/software/91516/vivantio)
    - [Comparar con Helply](https://www.getapp.com.co/compare/91516/91569/vivantio/vs/groove)
16. **Issuetrak** — 4.6/5 (205 reviews) — Software de seguimiento de problemas para help desk y atención al cliente.
    - [Ver perfil](https://www.getapp.com.co/software/101433/issuetrak)
    - [Comparar con Helply](https://www.getapp.com.co/compare/91569/101433/groove/vs/issuetrak)
17. **HubSpot Service Hub** — 4.4/5 (193 reviews) — Escala la asistencia. Conserva a tus clientes más tiempo.
    - [Ver perfil](https://www.getapp.com.co/software/119575/hubspot-service-hub)
    - [Comparar con Helply](https://www.getapp.com.co/compare/91569/119575/groove/vs/hubspot-service-hub)
18. **LiveChat** — 4.6/5 (1729 reviews) — Software de atención al cliente de primera calidad para asistencia en directo por chat
    - [Ver perfil](https://www.getapp.com.co/software/8385/livechat)
    - [Comparar con Helply](https://www.getapp.com.co/compare/8385/91569/livechat/vs/groove)
19. **monday AI Work Platform** — 4.6/5 (6130 reviews) — Registro de visitantes para pymes, hecho en Bélgica
    - [Ver perfil](https://www.getapp.com.co/software/91734/monday-com)
    - [Comparar con Helply](https://www.getapp.com.co/compare/91569/91734/groove/vs/monday-com)
20. **ManageEngine ServiceDesk Plus** — 4.4/5 (234 reviews) — Software de mesa de ayuda de TI: en la nube y en las instalaciones locales
    - [Ver perfil](https://www.getapp.com.co/software/20521/manageengine-service-desk-plus)
    - [Comparar con Helply](https://www.getapp.com.co/compare/20521/91569/manageengine-service-desk-plus/vs/groove)

## Categorías relacionadas

- [Software de servicio al cliente](https://www.getapp.com.co/directory/231/customer-service/software)
- [Software de help desk](https://www.getapp.com.co/directory/287/help-desk-ticketing/software)
- [Software de gestión de experiencia del cliente](https://www.getapp.com.co/directory/601/customer-experience/software)
- [Software de gestión del conocimiento](https://www.getapp.com.co/directory/257/knowledge-management/software)
- [Software para el éxito del cliente](https://www.getapp.com.co/directory/959/customer-success/software)

## Enlaces

- [Ver en GetApp](https://www.getapp.com.co/alternatives/91569/groove)
- [Ver el perfil del producto](https://www.getapp.com.co/software/91569/groove)

## Esta página se encuentra disponible en los siguientes idiomas

| Local | URL |
| de | <https://www.getapp.de/alternatives/91569/groove> |
| de-AT | <https://www.getapp.at/alternatives/91569/groove> |
| en | <https://www.getapp.com/customer-management-software/a/groove/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/91569/groove> |
| en-AU | <https://www.getapp.com.au/alternatives/91569/groove> |
| en-CA | <https://www.getapp.ca/alternatives/91569/groove> |
| en-GB | <https://www.getapp.co.uk/alternatives/91569/groove> |
| en-IE | <https://www.getapp.ie/alternatives/91569/groove> |
| en-NZ | <https://www.getapp.co.nz/alternatives/91569/groove> |
| en-SG | <https://www.getapp.sg/alternatives/91569/groove> |
| en-ZA | <https://www.getapp.za.com/alternatives/91569/groove> |
| es | <https://www.getapp.es/alternatives/91569/groove> |
| es-CL | <https://www.getapp.cl/alternatives/91569/groove> |
| es-CO | <https://www.getapp.com.co/alternatives/91569/groove> |
| es-MX | <https://www.getapp.com.mx/alternatives/91569/groove> |
| fr | <https://www.getapp.fr/alternatives/91569/groove> |
| fr-BE | <https://fr.getapp.be/alternatives/91569/groove> |
| fr-CA | <https://fr.getapp.ca/alternatives/91569/groove> |
| nl | <https://www.getapp.nl/alternatives/91569/groove> |
| nl-BE | <https://www.getapp.be/alternatives/91569/groove> |

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