---
description: Busca información actualizada sobre Freshservice en GetApp Colombia. Lee opiniones verificadas y descubre sus funciones, características, precios y usabilidad. Compara Freshservice con productos similares hasta encontrar la opción adecuada.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Freshservice: precios, funciones y opiniones | GetApp Colombia 2026
---

Breadcrumb: [Inicio](/) > [Software de gestión del conocimiento](/directory/257/knowledge-management/software) > [Freshservice](/software/91351/freshservice) > [Alternativas a Freshservice](https://www.getapp.com.co/alternatives/91351/freshservice)

# Alternativas a Freshservice

Canonical: https://www.getapp.com.co/alternatives/91351/freshservice

> Explorar las mejores alternativas a Freshservice. Compara las características, las valoraciones y las opiniones para encontrar el software que mejor se adapta a tus necesidades.

-----

## Las mejores alternativas

1. **Zendesk Suite** — 4.4/5 (4094 reviews) — Software de atención al cliente en la nube
   - [Ver perfil](https://www.getapp.com.co/software/9448/zendesk)
   - [Comparar con Freshservice](https://www.getapp.com.co/compare/9448/91351/zendesk/vs/freshservice)
2. **Milvus** — 4.8/5 (298 reviews) — Solución de help desk y sistema de gestión de TI
   - [Ver perfil](https://www.getapp.com.co/software/132287/milvus)
   - [Comparar con Freshservice](https://www.getapp.com.co/compare/91351/132287/freshservice/vs/milvus)
3. **LiveAgent** — 4.7/5 (1789 reviews) — Una buena atención al cliente comienza con un mejor software de soporte técnico.
   - [Ver perfil](https://www.getapp.com.co/software/91301/liveagent)
   - [Comparar con Freshservice](https://www.getapp.com.co/compare/91301/91351/liveagent/vs/freshservice)
4. **JIRA Service Management** — 4.5/5 (779 reviews) — Centro de atención sencillo basado en Jira.
   - [Ver perfil](https://www.getapp.com.co/software/91811/jira-service-management)
   - [Comparar con Freshservice](https://www.getapp.com.co/compare/91351/91811/freshservice/vs/jira-service-management)
5. **Zoho Desk** — 4.5/5 (2216 reviews) — El primer software Helpdesk a tono con el contexto de la industria
   - [Ver perfil](https://www.getapp.com.co/software/10036/zoho-desk)
   - [Comparar con Freshservice](https://www.getapp.com.co/compare/10036/91351/zoho-desk/vs/freshservice)
6. **SysAid** — 4.5/5 (523 reviews) — Potente Service Desk y herramienta ITSM modular fácil de usar
   - [Ver perfil](https://www.getapp.com.co/software/90863/sysaid)
   - [Comparar con Freshservice](https://www.getapp.com.co/compare/90863/91351/sysaid/vs/freshservice)
7. **LiveChat** — 4.6/5 (1729 reviews) — Software de atención al cliente de primera calidad para asistencia en directo por chat
   - [Ver perfil](https://www.getapp.com.co/software/8385/livechat)
   - [Comparar con Freshservice](https://www.getapp.com.co/compare/8385/91351/livechat/vs/freshservice)
8. **ServiceNow** — 4.5/5 (361 reviews) — Soluciones de nube de servicios de TI empresariales
   - [Ver perfil](https://www.getapp.com.co/software/9156/servicenow)
   - [Comparar con Freshservice](https://www.getapp.com.co/compare/9156/91351/servicenow/vs/freshservice)
9. **ManageEngine ServiceDesk Plus** — 4.4/5 (234 reviews) — Software de mesa de ayuda de TI: en la nube y en las instalaciones locales
   - [Ver perfil](https://www.getapp.com.co/software/20521/manageengine-service-desk-plus)
   - [Comparar con Freshservice](https://www.getapp.com.co/compare/20521/91351/manageengine-service-desk-plus/vs/freshservice)
10. **Tidio** — 4.7/5 (590 reviews) — Comunicador para empresas con chats en vivo, mensajería y correo electrónico
    - [Ver perfil](https://www.getapp.com.co/software/105081/tidio-chat)
    - [Comparar con Freshservice](https://www.getapp.com.co/compare/91351/105081/freshservice/vs/tidio-chat)
11. **SolarWinds Service Desk** — 4.6/5 (577 reviews) — Software de gestión de activos y centro de atención de TI
    - [Ver perfil](https://www.getapp.com.co/software/1336/solarwinds-service-desk)
    - [Comparar con Freshservice](https://www.getapp.com.co/compare/1336/91351/solarwinds-service-desk/vs/freshservice)
12. **BOSSDesk** — 4.7/5 (145 reviews) — BOSS Solutions, a la vanguardia en software de help desk
    - [Ver perfil](https://www.getapp.com.co/software/120371/boss-solutions)
    - [Comparar con Freshservice](https://www.getapp.com.co/compare/91351/120371/freshservice/vs/boss-solutions)
13. **Salesforce Service Cloud** — 4.5/5 (832 reviews) — Soluciones de gestión de servicios externos y atención al cliente
    - [Ver perfil](https://www.getapp.com.co/software/91754/salesforce)
    - [Comparar con Freshservice](https://www.getapp.com.co/compare/91351/91754/freshservice/vs/salesforce)
14. **NinjaOne** — 4.7/5 (298 reviews) — La Solución de Operaciones Informáticas Unificadas Más Fácil de Usar
    - [Ver perfil](https://www.getapp.com.co/software/108129/ninjaone)
    - [Comparar con Freshservice](https://www.getapp.com.co/compare/91351/108129/freshservice/vs/ninjaone)
15. **Remote Monitoring and Management** — 4.5/5 (461 reviews) — Software MSP todo en uno para MSP y empresas de asistencia informática
    - [Ver perfil](https://www.getapp.com.co/software/102017/atera)
    - [Comparar con Freshservice](https://www.getapp.com.co/compare/91351/102017/freshservice/vs/atera)
16. **HelpDesk** — 4.6/5 (183 reviews) — Software de ticketing para una asistencia al cliente sencilla.
    - [Ver perfil](https://www.getapp.com.co/software/116767/helpdesk)
    - [Comparar con Freshservice](https://www.getapp.com.co/compare/91351/116767/freshservice/vs/helpdesk)
17. **Deepser** — 4.6/5 (58 reviews) — Software de gestión de activos, centro de atención de TI y ticketing
    - [Ver perfil](https://www.getapp.com.co/software/2002751/deepser)
    - [Comparar con Freshservice](https://www.getapp.com.co/compare/91351/2002751/freshservice/vs/deepser)
18. **Issuetrak** — 4.6/5 (205 reviews) — Software de seguimiento de problemas para help desk y atención al cliente.
    - [Ver perfil](https://www.getapp.com.co/software/101433/issuetrak)
    - [Comparar con Freshservice](https://www.getapp.com.co/compare/91351/101433/freshservice/vs/issuetrak)
19. **TOPdesk** — 4.4/5 (111 reviews) — Gestión de servicios y mesa de ayuda
    - [Ver perfil](https://www.getapp.com.co/software/111785/topdesk)
    - [Comparar con Freshservice](https://www.getapp.com.co/compare/91351/111785/freshservice/vs/topdesk)
20. **Supportbench** — 4.8/5 (131 reviews) — Sistema de tickets de asistencia al cliente y técnica todo en uno
    - [Ver perfil](https://www.getapp.com.co/software/105673/supportbench)
    - [Comparar con Freshservice](https://www.getapp.com.co/compare/91351/105673/freshservice/vs/supportbench)

## Categorías relacionadas

- [Software de gestión del conocimiento](https://www.getapp.com.co/directory/257/knowledge-management/software)
- [Software de help desk](https://www.getapp.com.co/directory/287/help-desk-ticketing/software)
- [Software de ITSM](https://www.getapp.com.co/directory/292/it-service-management-itsm/software)
- [Software de gestión de activos informáticos](https://www.getapp.com.co/directory/325/it-asset-management/software)
- [Software para gestión informática](https://www.getapp.com.co/directory/771/it-management/software)

## Enlaces

- [Ver en GetApp](https://www.getapp.com.co/alternatives/91351/freshservice)
- [Ver el perfil del producto](https://www.getapp.com.co/software/91351/freshservice)

## Esta página se encuentra disponible en los siguientes idiomas

| Local | URL |
| de | <https://www.getapp.de/alternatives/91351/freshservice> |
| de-AT | <https://www.getapp.at/alternatives/91351/freshservice> |
| en | <https://www.getapp.com/it-management-software/a/freshservice/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/91351/freshservice> |
| en-AU | <https://www.getapp.com.au/alternatives/91351/freshservice> |
| en-CA | <https://www.getapp.ca/alternatives/91351/freshservice> |
| en-GB | <https://www.getapp.co.uk/alternatives/91351/freshservice> |
| en-IE | <https://www.getapp.ie/alternatives/91351/freshservice> |
| en-NZ | <https://www.getapp.co.nz/alternatives/91351/freshservice> |
| en-SG | <https://www.getapp.sg/alternatives/91351/freshservice> |
| en-ZA | <https://www.getapp.za.com/alternatives/91351/freshservice> |
| es | <https://www.getapp.es/alternatives/91351/freshservice> |
| es-CL | <https://www.getapp.cl/alternatives/91351/freshservice> |
| es-CO | <https://www.getapp.com.co/alternatives/91351/freshservice> |
| es-MX | <https://www.getapp.com.mx/alternatives/91351/freshservice> |
| fr | <https://www.getapp.fr/alternatives/91351/freshservice> |
| fr-BE | <https://fr.getapp.be/alternatives/91351/freshservice> |
| fr-CA | <https://fr.getapp.ca/alternatives/91351/freshservice> |
| nl | <https://www.getapp.nl/alternatives/91351/freshservice> |
| nl-BE | <https://www.getapp.be/alternatives/91351/freshservice> |
| pt | <https://www.getapp.com.br/alternatives/91351/freshservice> |
| pt-PT | <https://www.getapp.pt/alternatives/91351/freshservice> |

-----

## Datos estructurados

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Freshservice","description":"Encuentra la mejor alternativa a Freshservice en GetApp Colombia. Gracias a nuestra herramienta de búsqueda darás con una opción de software similar en precio, características y funciones y podrás contactar con diferentes proveedores.","url":"https://www.getapp.com.co/alternatives/91351/freshservice","about":{"@id":"https://www.getapp.com.co/alternatives/91351/freshservice#software"},"breadcrumb":{"@id":"https://www.getapp.com.co/alternatives/91351/freshservice#breadcrumblist"},"@id":"https://www.getapp.com.co/alternatives/91351/freshservice#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.com.co/#website"},"inLanguage":"es-CO","publisher":{"@id":"https://www.getapp.com.co/#organization"},"mainEntity":{"@id":"https://www.getapp.com.co/alternatives/91351/freshservice#software"}},{"name":"Freshservice","url":"https://www.getapp.com.co/software/91351/freshservice","@id":"https://www.getapp.com.co/software/91351/freshservice#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.com.co/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":805,"ratingValue":4.5},"offers":{"price":"19","@type":"Offer"}},{"@id":"https://www.getapp.com.co/alternatives/91351/freshservice#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Inicio","position":1,"item":"/","@type":"ListItem"},{"name":"Software de gestión del conocimiento","position":2,"item":"/directory/257/knowledge-management/software","@type":"ListItem"},{"name":"Freshservice","position":3,"item":"/software/91351/freshservice","@type":"ListItem"},{"name":"Alternativas a Freshservice","position":4,"item":"https://www.getapp.com.co/alternatives/91351/freshservice","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Competidores y alternativas a Freshservice | GetApp Colombia 2026","@context":"https://schema.org","@id":"https://www.getapp.com.co/alternatives/91351/freshservice#itemlist","@type":"ItemList","itemListElement":[{"name":"Zendesk Suite","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d90c26-fb48-482e-bfed-fd16809bc437.png","url":"https://www.getapp.com.co/software/9448/zendesk","@type":"ListItem"},{"name":"Milvus","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ffd3f3f5-79b1-4849-8bbb-6cb82aa3aafa.png","url":"https://www.getapp.com.co/software/132287/milvus","@type":"ListItem"},{"name":"LiveAgent","position":3,"image":"https://images.g2crowd.com/uploads/product/image/433a328317c6e0de0c6956bb38f34fd8/liveagent.png","url":"https://www.getapp.com.co/software/91301/liveagent","@type":"ListItem"},{"name":"JIRA Service Management","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/80206a5e-f20e-4288-89cc-6cf2ee871b00.png","url":"https://www.getapp.com.co/software/91811/jira-service-management","@type":"ListItem"},{"name":"Zoho Desk","position":5,"image":"https://images.g2crowd.com/uploads/product/image/64053aa8e6f62c8428f8fab92ee1c9d3/zoho-desk.jpg","url":"https://www.getapp.com.co/software/10036/zoho-desk","@type":"ListItem"},{"name":"SysAid","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c4608c47-9028-4daa-af15-1f8931f8afb9.png","url":"https://www.getapp.com.co/software/90863/sysaid","@type":"ListItem"},{"name":"LiveChat","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3c56135f-eeb4-4d21-8b10-89435d98064e.png","url":"https://www.getapp.com.co/software/8385/livechat","@type":"ListItem"},{"name":"ServiceNow","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/40dc26ae-d0a2-4d6b-b110-865b0d6025bf.png","url":"https://www.getapp.com.co/software/9156/servicenow","@type":"ListItem"},{"name":"ManageEngine ServiceDesk Plus","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dfabd735-a4c9-4935-9810-964e5407c58d.png","url":"https://www.getapp.com.co/software/20521/manageengine-service-desk-plus","@type":"ListItem"},{"name":"Tidio","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d034f322-8301-4fcc-b044-1352663daec4.png","url":"https://www.getapp.com.co/software/105081/tidio-chat","@type":"ListItem"},{"name":"SolarWinds Service Desk","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f3cfa33a-2a5e-4924-a8c8-2eb0c667ae94.jpeg","url":"https://www.getapp.com.co/software/1336/solarwinds-service-desk","@type":"ListItem"},{"name":"BOSSDesk","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/bda6e765-a861-4394-85af-7b23f3610f0d.png","url":"https://www.getapp.com.co/software/120371/boss-solutions","@type":"ListItem"},{"name":"Salesforce Service Cloud","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9aaf4fc8-6613-49c5-98cc-efcc446130b0.jpeg","url":"https://www.getapp.com.co/software/91754/salesforce","@type":"ListItem"},{"name":"NinjaOne","position":14,"image":"https://images.g2crowd.com/uploads/product/image/ec0c38c7a0b645a17bfff00d56e51583/ninjaone.png","url":"https://www.getapp.com.co/software/108129/ninjaone","@type":"ListItem"},{"name":"Remote Monitoring and Management","position":15,"image":"https://images.g2crowd.com/uploads/product/image/7550bcff45895b9a0bd1ebb5c48260a6/remote-monitoring-and-management.png","url":"https://www.getapp.com.co/software/102017/atera","@type":"ListItem"},{"name":"HelpDesk","position":16,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/530d447b-5555-4e1c-b09d-e4dcf17dbec2.png","url":"https://www.getapp.com.co/software/116767/helpdesk","@type":"ListItem"},{"name":"Deepser","position":17,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/276d005f-9eb6-4a86-b7d6-6fb1bf357348.png","url":"https://www.getapp.com.co/software/2002751/deepser","@type":"ListItem"},{"name":"Issuetrak","position":18,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1a186550-5793-40c4-be67-463a2afb23ad.jpeg","url":"https://www.getapp.com.co/software/101433/issuetrak","@type":"ListItem"},{"name":"TOPdesk","position":19,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9e1016d1-f175-457f-a69f-1c8b963d5cf5.png","url":"https://www.getapp.com.co/software/111785/topdesk","@type":"ListItem"},{"name":"Supportbench","position":20,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e88f13f0-1e63-4797-9012-4a9f66e02146.png","url":"https://www.getapp.com.co/software/105673/supportbench","@type":"ListItem"}],"numberOfItems":20}
</script>