---
description: Busca información actualizada sobre LiveChat en GetApp Colombia. Lee opiniones verificadas y descubre sus funciones, características, precios y usabilidad. Compara LiveChat con productos similares hasta encontrar la opción adecuada.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: LiveChat: precios, funciones y opiniones | GetApp Colombia 2026
---

Breadcrumb: [Inicio](/) > [Software de servicio al cliente](/directory/231/customer-service/software) > [LiveChat](/software/8385/livechat) > [Alternativas a LiveChat](https://www.getapp.com.co/alternatives/8385/livechat)

# Alternativas a LiveChat

Canonical: https://www.getapp.com.co/alternatives/8385/livechat

> Explorar las mejores alternativas a LiveChat. Compara las características, las valoraciones y las opiniones para encontrar el software que mejor se adapta a tus necesidades.

-----

## Las mejores alternativas

1. **Slack** — 4.7/5 (24216 reviews) — Un único lugar para la comunicación del equipo y los flujos de trabajo
   - [Ver perfil](https://www.getapp.com.co/software/91563/slack)
   - [Comparar con LiveChat](https://www.getapp.com.co/compare/8385/91563/livechat/vs/slack)
2. **LiveAgent** — 4.7/5 (1789 reviews) — Una buena atención al cliente comienza con un mejor software de soporte técnico.
   - [Ver perfil](https://www.getapp.com.co/software/91301/liveagent)
   - [Comparar con LiveChat](https://www.getapp.com.co/compare/8385/91301/livechat/vs/liveagent)
3. **Tidio** — 4.7/5 (590 reviews) — Comunicador para empresas con chats en vivo, mensajería y correo electrónico
   - [Ver perfil](https://www.getapp.com.co/software/105081/tidio-chat)
   - [Comparar con LiveChat](https://www.getapp.com.co/compare/8385/105081/livechat/vs/tidio-chat)
4. **Zendesk Suite** — 4.4/5 (4094 reviews) — Software de atención al cliente en la nube
   - [Ver perfil](https://www.getapp.com.co/software/9448/zendesk)
   - [Comparar con LiveChat](https://www.getapp.com.co/compare/8385/9448/livechat/vs/zendesk)
5. **Freshdesk** — 4.5/5 (3486 reviews) — Software de asistencia al cliente en línea y solución de soporte técnico
   - [Ver perfil](https://www.getapp.com.co/software/10317/freshdesk)
   - [Comparar con LiveChat](https://www.getapp.com.co/compare/8385/10317/livechat/vs/freshdesk)
6. **Bitrix24** — 4.2/5 (1005 reviews) — Paquete 100 % gratuito de herramientas de CRM, colaboración y comunicación.
   - [Ver perfil](https://www.getapp.com.co/software/90602/bitrix24)
   - [Comparar con LiveChat](https://www.getapp.com.co/compare/8385/90602/livechat/vs/bitrix24)
7. **Zoho Desk** — 4.5/5 (2216 reviews) — El primer software Helpdesk a tono con el contexto de la industria
   - [Ver perfil](https://www.getapp.com.co/software/10036/zoho-desk)
   - [Comparar con LiveChat](https://www.getapp.com.co/compare/8385/10036/livechat/vs/zoho-desk)
8. **Salesforce Service Cloud** — 4.5/5 (832 reviews) — Soluciones de gestión de servicios externos y atención al cliente
   - [Ver perfil](https://www.getapp.com.co/software/91754/salesforce)
   - [Comparar con LiveChat](https://www.getapp.com.co/compare/8385/91754/livechat/vs/salesforce)
9. **HubSpot CRM** — 4.5/5 (4491 reviews) — Todo lo que necesitas para vender en un único paquete integrado.
   - [Ver perfil](https://www.getapp.com.co/software/102533/hubspot-crm)
   - [Comparar con LiveChat](https://www.getapp.com.co/compare/8385/102533/livechat/vs/hubspot-crm)
10. **Pipedrive** — 4.5/5 (3062 reviews) — Sistema CRM construido por y para los vendedores
    - [Ver perfil](https://www.getapp.com.co/software/90507/pipedrive)
    - [Comparar con LiveChat](https://www.getapp.com.co/compare/8385/90507/livechat/vs/pipedrive)
11. **HubSpot Service Hub** — 4.4/5 (193 reviews) — Solución de atención al cliente basada en la nube para empresas de todos los tamaños
    - [Ver perfil](https://www.getapp.com.co/software/119575/hubspot-service-hub)
    - [Comparar con LiveChat](https://www.getapp.com.co/compare/8385/119575/livechat/vs/hubspot-service-hub)
12. **Front** — 4.5/5 (290 reviews) — Software de gestión de correo electrónico y bandeja de entrada compartida para equipos
    - [Ver perfil](https://www.getapp.com.co/software/102177/front)
    - [Comparar con LiveChat](https://www.getapp.com.co/compare/8385/102177/livechat/vs/front)
13. **Salesforce Starter** — 4.4/5 (226 reviews) — CRM para empresas pequeñas
    - [Ver perfil](https://www.getapp.com.co/software/112791/Salesforce-Starter)
    - [Comparar con LiveChat](https://www.getapp.com.co/compare/8385/112791/livechat/vs/Salesforce-Starter)
14. **TeamSupport** — 4.5/5 (850 reviews) — Software de asistencia al cliente B2B
    - [Ver perfil](https://www.getapp.com.co/software/8670/teamsupport)
    - [Comparar con LiveChat](https://www.getapp.com.co/compare/8385/8670/livechat/vs/teamsupport)
15. **EngageBay CRM** — 4.6/5 (912 reviews) — Software de marketing y ventas integrado para equipos en crecimiento
    - [Ver perfil](https://www.getapp.com.co/software/113999/engagebay-marketing)
    - [Comparar con LiveChat](https://www.getapp.com.co/compare/8385/113999/livechat/vs/engagebay-marketing)
16. **Agile CRM** — 4.1/5 (526 reviews) — CRM de ventas y marketing para pequeñas empresas
    - [Ver perfil](https://www.getapp.com.co/software/102073/agile-crm)
    - [Comparar con LiveChat](https://www.getapp.com.co/compare/8385/102073/livechat/vs/agile-crm)
17. **Freshchat** — 4.2/5 (173 reviews) — Software de chat en vivo de mensajería moderno
    - [Ver perfil](https://www.getapp.com.co/software/106095/freshchat)
    - [Comparar con LiveChat](https://www.getapp.com.co/compare/8385/106095/livechat/vs/freshchat)
18. **Efficy CRM** — 3.9/5 (91 reviews) — Paga menos y obtén más. El CRM más flexible de Europa
    - [Ver perfil](https://www.getapp.com.co/software/100561/efficy-crm)
    - [Comparar con LiveChat](https://www.getapp.com.co/compare/8385/100561/livechat/vs/efficy-crm)
19. **Salesforce Sales Cloud** — 4.4/5 (18811 reviews) — CRM basado en la nube y automatización de ventas
    - [Ver perfil](https://www.getapp.com.co/software/90378/salesforce)
    - [Comparar con LiveChat](https://www.getapp.com.co/compare/8385/90378/livechat/vs/salesforce)
20. **Zoho CRM** — 4.3/5 (7002 reviews) — CRM multicanal para empresas de todos los tamaños
    - [Ver perfil](https://www.getapp.com.co/software/9908/zoho-crm)
    - [Comparar con LiveChat](https://www.getapp.com.co/compare/8385/9908/livechat/vs/zoho-crm)

## Categorías relacionadas

- [Software de servicio al cliente](https://www.getapp.com.co/directory/231/customer-service/software)
- [Software de help desk](https://www.getapp.com.co/directory/287/help-desk-ticketing/software)
- [Software de chat en directo](https://www.getapp.com.co/directory/561/live-chat/software)
- [Software de compromiso del cliente](https://www.getapp.com.co/directory/650/customer-engagement/software)
- [Software CRM online](https://www.getapp.com.co/directory/232/online-crm/software)

## Enlaces

- [Ver en GetApp](https://www.getapp.com.co/alternatives/8385/livechat)
- [Ver el perfil del producto](https://www.getapp.com.co/software/8385/livechat)

## Esta página se encuentra disponible en los siguientes idiomas

| Local | URL |
| de | <https://www.getapp.de/alternatives/8385/livechat> |
| de-AT | <https://www.getapp.at/alternatives/8385/livechat> |
| en | <https://www.getapp.com/customer-service-support-software/a/livechat/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/8385/livechat> |
| en-AU | <https://www.getapp.com.au/alternatives/8385/livechat> |
| en-CA | <https://www.getapp.ca/alternatives/8385/livechat> |
| en-GB | <https://www.getapp.co.uk/alternatives/8385/livechat> |
| en-IE | <https://www.getapp.ie/alternatives/8385/livechat> |
| en-NZ | <https://www.getapp.co.nz/alternatives/8385/livechat> |
| en-SG | <https://www.getapp.sg/alternatives/8385/livechat> |
| en-ZA | <https://www.getapp.za.com/alternatives/8385/livechat> |
| es | <https://www.getapp.es/alternatives/8385/livechat> |
| es-CL | <https://www.getapp.cl/alternatives/8385/livechat> |
| es-CO | <https://www.getapp.com.co/alternatives/8385/livechat> |
| es-MX | <https://www.getapp.com.mx/alternatives/8385/livechat> |
| fr | <https://www.getapp.fr/alternatives/8385/livechat> |
| fr-BE | <https://fr.getapp.be/alternatives/8385/livechat> |
| fr-CA | <https://fr.getapp.ca/alternatives/8385/livechat> |
| nl | <https://www.getapp.nl/alternatives/8385/livechat> |
| nl-BE | <https://www.getapp.be/alternatives/8385/livechat> |
| pt | <https://www.getapp.com.br/alternatives/8385/livechat> |
| pt-PT | <https://www.getapp.pt/alternatives/8385/livechat> |

-----

## Datos estructurados

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"LiveChat","description":"Encuentra la mejor alternativa a LiveChat en GetApp Colombia. Gracias a nuestra herramienta de búsqueda darás con una opción de software similar en precio, características y funciones y podrás contactar con diferentes proveedores.","url":"https://www.getapp.com.co/alternatives/8385/livechat","about":{"@id":"https://www.getapp.com.co/alternatives/8385/livechat#software"},"breadcrumb":{"@id":"https://www.getapp.com.co/alternatives/8385/livechat#breadcrumblist"},"@id":"https://www.getapp.com.co/alternatives/8385/livechat#webpage","@type":["WebPage","CollectionPage"],"mainEntity":{"@id":"https://www.getapp.com.co/alternatives/8385/livechat#software"},"publisher":{"@id":"https://www.getapp.com.co/#organization"},"inLanguage":"es-CO","isPartOf":{"@id":"https://www.getapp.com.co/#website"}},{"name":"LiveChat","url":"https://www.getapp.com.co/software/8385/livechat","@id":"https://www.getapp.com.co/software/8385/livechat#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.com.co/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":1727,"ratingValue":4.6},"offers":{"price":"25","@type":"Offer"}},{"@id":"https://www.getapp.com.co/alternatives/8385/livechat#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Inicio","position":1,"item":"/","@type":"ListItem"},{"name":"Software de servicio al cliente","position":2,"item":"/directory/231/customer-service/software","@type":"ListItem"},{"name":"LiveChat","position":3,"item":"/software/8385/livechat","@type":"ListItem"},{"name":"Alternativas a LiveChat","position":4,"item":"https://www.getapp.com.co/alternatives/8385/livechat","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Competidores y alternativas a LiveChat | GetApp Colombia 2026","@context":"https://schema.org","@id":"https://www.getapp.com.co/alternatives/8385/livechat#itemlist","@type":"ItemList","itemListElement":[{"name":"Slack","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/91f64896-759a-41ae-8d14-d540f90c5870.png","url":"https://www.getapp.com.co/software/91563/slack","@type":"ListItem"},{"name":"LiveAgent","position":2,"image":"https://images.g2crowd.com/uploads/product/image/433a328317c6e0de0c6956bb38f34fd8/liveagent.png","url":"https://www.getapp.com.co/software/91301/liveagent","@type":"ListItem"},{"name":"Tidio","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d034f322-8301-4fcc-b044-1352663daec4.png","url":"https://www.getapp.com.co/software/105081/tidio-chat","@type":"ListItem"},{"name":"Zendesk Suite","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d90c26-fb48-482e-bfed-fd16809bc437.png","url":"https://www.getapp.com.co/software/9448/zendesk","@type":"ListItem"},{"name":"Freshdesk","position":5,"image":"https://images.g2crowd.com/uploads/product/image/8eac408c131f013530178efd9a9ca600/freshdesk.png","url":"https://www.getapp.com.co/software/10317/freshdesk","@type":"ListItem"},{"name":"Bitrix24","position":6,"image":"https://images.g2crowd.com/uploads/product/image/03f8d2757ccca353d8c2fd621675709f/bitrix24.png","url":"https://www.getapp.com.co/software/90602/bitrix24","@type":"ListItem"},{"name":"Zoho Desk","position":7,"image":"https://images.g2crowd.com/uploads/product/image/64053aa8e6f62c8428f8fab92ee1c9d3/zoho-desk.jpg","url":"https://www.getapp.com.co/software/10036/zoho-desk","@type":"ListItem"},{"name":"Salesforce Service Cloud","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9aaf4fc8-6613-49c5-98cc-efcc446130b0.jpeg","url":"https://www.getapp.com.co/software/91754/salesforce","@type":"ListItem"},{"name":"HubSpot CRM","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f94dcf3a-e9ef-4673-80a0-d25bd50a393d.png","url":"https://www.getapp.com.co/software/102533/hubspot-crm","@type":"ListItem"},{"name":"Pipedrive","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f2e2e04e-14be-474e-8d90-7162080c28b0.png","url":"https://www.getapp.com.co/software/90507/pipedrive","@type":"ListItem"},{"name":"HubSpot Service Hub","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/85a00f19-c923-42cf-8632-cdd60eea6192.png","url":"https://www.getapp.com.co/software/119575/hubspot-service-hub","@type":"ListItem"},{"name":"Front","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d8ecbf46-377d-4fbe-a921-9d8a23fbc33e.png","url":"https://www.getapp.com.co/software/102177/front","@type":"ListItem"},{"name":"Salesforce Starter","position":13,"image":"https://images.g2crowd.com/uploads/vendor/image/469/954c2723510c95b8b746069b7a995766.jpeg","url":"https://www.getapp.com.co/software/112791/Salesforce-Starter","@type":"ListItem"},{"name":"TeamSupport","position":14,"image":"https://images.g2crowd.com/uploads/product/image/416ca5666ada5ea6307719ddd360286a/teamsupport.png","url":"https://www.getapp.com.co/software/8670/teamsupport","@type":"ListItem"},{"name":"EngageBay CRM","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f68dbd37-d921-4284-a28c-535eb223074a.png","url":"https://www.getapp.com.co/software/113999/engagebay-marketing","@type":"ListItem"},{"name":"Agile CRM","position":16,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4dd8e898-253a-4e64-8f55-73d688838bdb.png","url":"https://www.getapp.com.co/software/102073/agile-crm","@type":"ListItem"},{"name":"Freshchat","position":17,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a09520ca-9750-43e1-b539-d0f3fbaf6b03.png","url":"https://www.getapp.com.co/software/106095/freshchat","@type":"ListItem"},{"name":"Efficy CRM","position":18,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e897b9cd-f43c-41de-9543-008705bbaec0.png","url":"https://www.getapp.com.co/software/100561/efficy-crm","@type":"ListItem"},{"name":"Salesforce Sales Cloud","position":19,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f11ea590-5812-4ce0-a108-3837d065513d.png","url":"https://www.getapp.com.co/software/90378/salesforce","@type":"ListItem"},{"name":"Zoho CRM","position":20,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/82a342f4-1d08-4265-877a-83f0d7b3858f.png","url":"https://www.getapp.com.co/software/9908/zoho-crm","@type":"ListItem"}],"numberOfItems":20}
</script>