---
description: Busca información actualizada sobre CX Genie en GetApp Colombia. Lee opiniones verificadas y descubre sus funciones, características, precios y usabilidad. Compara CX Genie con productos similares hasta encontrar la opción adecuada.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: CX Genie: precios, funciones y opiniones | GetApp Colombia 2026
---

Breadcrumb: [Inicio](/) > [Software de gestión del flujo de trabajo (workflow)](/directory/566/business-workflow/software) > [CX Genie](/software/2079275/cx-genie) > [Alternativas a CX Genie](https://www.getapp.com.co/alternatives/2079275/cx-genie)

# Alternativas a CX Genie

Canonical: https://www.getapp.com.co/alternatives/2079275/cx-genie

> Explorar las mejores alternativas a CX Genie. Compara las características, las valoraciones y las opiniones para encontrar el software que mejor se adapta a tus necesidades.

-----

## Las mejores alternativas

1. **Tidio** — 4.7/5 (590 reviews) — Comunicador para empresas con chats en vivo, mensajería y correo electrónico
   - [Ver perfil](https://www.getapp.com.co/software/105081/tidio-chat)
   - [Comparar con CX Genie](https://www.getapp.com.co/compare/105081/2079275/tidio-chat/vs/cx-genie)
2. **Wati** — 4.6/5 (203 reviews) — Plataforma de IA conversacional
   - [Ver perfil](https://www.getapp.com.co/software/2068239/wati)
   - [Comparar con CX Genie](https://www.getapp.com.co/compare/2068239/2079275/wati/vs/cx-genie)
3. **Intercom** — 4.5/5 (1133 reviews) — Plataforma de mensajería al cliente para ventas, marketing y asistencia
   - [Ver perfil](https://www.getapp.com.co/software/91379/intercom)
   - [Comparar con CX Genie](https://www.getapp.com.co/compare/91379/2079275/intercom/vs/cx-genie)
4. **LiveAgent** — 4.7/5 (1781 reviews) — Una buena atención al cliente comienza con un mejor software de soporte técnico.
   - [Ver perfil](https://www.getapp.com.co/software/91301/liveagent)
   - [Comparar con CX Genie](https://www.getapp.com.co/compare/91301/2079275/liveagent/vs/cx-genie)
5. **Freshchat** — 4.1/5 (120 reviews) — Software de chat en vivo de mensajería moderno
   - [Ver perfil](https://www.getapp.com.co/software/106095/freshchat)
   - [Comparar con CX Genie](https://www.getapp.com.co/compare/106095/2079275/freshchat/vs/cx-genie)
6. **inconnect** — 3.9/5 (19 reviews) — Haz contacto. Haz negocios.
   - [Ver perfil](https://www.getapp.com.co/software/2057354/inconcert-omnichannel-contact-center)
   - [Comparar con CX Genie](https://www.getapp.com.co/compare/2057354/2079275/inconcert-omnichannel-contact-center/vs/cx-genie)
7. **Hiver** — 4.7/5 (147 reviews) — Gestiona la asistencia al cliente y los clientes potenciales desde Gmail.
   - [Ver perfil](https://www.getapp.com.co/software/20502/hiver)
   - [Comparar con CX Genie](https://www.getapp.com.co/compare/20502/2079275/hiver/vs/cx-genie)
8. **Kustomer** — 4.6/5 (79 reviews) — CRM inteligente para atención al cliente
   - [Ver perfil](https://www.getapp.com.co/software/109551/kustomer)
   - [Comparar con CX Genie](https://www.getapp.com.co/compare/109551/2079275/kustomer/vs/cx-genie)
9. **Gladly** — 4.8/5 (139 reviews) — Gladly es una plataforma de atención al cliente basada en la nube.
   - [Ver perfil](https://www.getapp.com.co/software/106673/gladly)
   - [Comparar con CX Genie](https://www.getapp.com.co/compare/106673/2079275/gladly/vs/cx-genie)
10. **Front** — 4.5/5 (286 reviews) — Software de gestión de correo electrónico y bandeja de entrada compartida para equipos
    - [Ver perfil](https://www.getapp.com.co/software/102177/front)
    - [Comparar con CX Genie](https://www.getapp.com.co/compare/102177/2079275/front/vs/cx-genie)
11. **Froged** — 4.5/5 (56 reviews) — Software de participación del cliente
    - [Ver perfil](https://www.getapp.com.co/software/2050795/froged)
    - [Comparar con CX Genie](https://www.getapp.com.co/compare/2050795/2079275/froged/vs/cx-genie)
12. **Crisp** — 4.6/5 (147 reviews) — Solución todo en uno multicanal para mensajería del cliente
    - [Ver perfil](https://www.getapp.com.co/software/111347/crisp)
    - [Comparar con CX Genie](https://www.getapp.com.co/compare/111347/2079275/crisp/vs/cx-genie)
13. **Bitrix24** — 4.2/5 (990 reviews) — Paquete 100 % gratuito de herramientas de CRM, colaboración y comunicación.
    - [Ver perfil](https://www.getapp.com.co/software/90602/bitrix24)
    - [Comparar con CX Genie](https://www.getapp.com.co/compare/90602/2079275/bitrix24/vs/cx-genie)
14. **Birdeye** — 4.7/5 (704 reviews) — Gestión de reputación online
    - [Ver perfil](https://www.getapp.com.co/software/112535/birdeye)
    - [Comparar con CX Genie](https://www.getapp.com.co/compare/112535/2079275/birdeye/vs/cx-genie)
15. **RingCentral Engage Digital** — 4.8/5 (13 reviews) — Herramienta de administración unificada para conversaciones de atención al cliente
    - [Ver perfil](https://www.getapp.com.co/software/113275/dimelo-digital)
    - [Comparar con CX Genie](https://www.getapp.com.co/compare/113275/2079275/dimelo-digital/vs/cx-genie)
16. **Sprinklr** — 4.3/5 (91 reviews) — Gestión de redes sociales, analíticas sociales y planificación de estrategia
    - [Ver perfil](https://www.getapp.com.co/software/100180/sprinklr)
    - [Comparar con CX Genie](https://www.getapp.com.co/compare/100180/2079275/sprinklr/vs/cx-genie)
17. **Smartsupp live chat** — 4.6/5 (343 reviews) — Smartsupp es chat en vivo gratis con grabación de visitantes.
    - [Ver perfil](https://www.getapp.com.co/software/101363/smartsupp-live-chat)
    - [Comparar con CX Genie](https://www.getapp.com.co/compare/101363/2079275/smartsupp-live-chat/vs/cx-genie)
18. **Lime Connect** — 4.6/5 (647 reviews) — Ayuda a tus clientes cuando sea importante, donde sea importante.
    - [Ver perfil](https://www.getapp.com.co/software/90636/userlike-live-chat)
    - [Comparar con CX Genie](https://www.getapp.com.co/compare/90636/2079275/userlike-live-chat/vs/cx-genie)
19. **Zoho SalesIQ** — 4.4/5 (98 reviews) — Descubra el futuro del compromiso del cliente
    - [Ver perfil](https://www.getapp.com.co/software/101511/zoho-salesiq)
    - [Comparar con CX Genie](https://www.getapp.com.co/compare/101511/2079275/zoho-salesiq/vs/cx-genie)
20. **Salesforce Service Cloud** — 4.5/5 (824 reviews) — Soluciones de gestión de servicios externos y atención al cliente
    - [Ver perfil](https://www.getapp.com.co/software/91754/salesforce-1-service-cloud)
    - [Comparar con CX Genie](https://www.getapp.com.co/compare/91754/2079275/salesforce-1-service-cloud/vs/cx-genie)

## Categorías relacionadas

- [Software de gestión del flujo de trabajo (workflow)](https://www.getapp.com.co/directory/566/business-workflow/software)
- [Software de gestión de comunicaciones con los clientes](https://www.getapp.com.co/directory/1139/customer-communications-management/software)
- [Software de compromiso del cliente](https://www.getapp.com.co/directory/650/customer-engagement/software)
- [Software de help desk](https://www.getapp.com.co/directory/287/help-desk-ticketing/software)
- [Software de soporte al cliente](https://www.getapp.com.co/directory/562/customer-support/software)

## Enlaces

- [Ver en GetApp](https://www.getapp.com.co/alternatives/2079275/cx-genie)
- [Ver el perfil del producto](https://www.getapp.com.co/software/2079275/cx-genie)

## Esta página se encuentra disponible en los siguientes idiomas

| Local | URL |
| de | <https://www.getapp.de/alternatives/2079275/cx-genie> |
| de-AT | <https://www.getapp.at/alternatives/2079275/cx-genie> |
| en | <https://www.getapp.com/all-software/a/cx-genie/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/2079275/cx-genie> |
| en-AU | <https://www.getapp.com.au/alternatives/2079275/cx-genie> |
| en-CA | <https://www.getapp.ca/alternatives/2079275/cx-genie> |
| en-GB | <https://www.getapp.co.uk/alternatives/2079275/cx-genie> |
| en-IE | <https://www.getapp.ie/alternatives/2079275/cx-genie> |
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| en-SG | <https://www.getapp.sg/alternatives/2079275/cx-genie> |
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| nl | <https://www.getapp.nl/alternatives/2079275/cx-genie> |
| nl-BE | <https://www.getapp.be/alternatives/2079275/cx-genie> |
| pt | <https://www.getapp.com.br/alternatives/2079275/cx-genie> |
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