---
description: Busca información actualizada sobre Desku en GetApp Colombia. Lee opiniones verificadas y descubre sus funciones, características, precios y usabilidad. Compara Desku con productos similares hasta encontrar la opción adecuada.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Desku: precios, funciones y opiniones | GetApp Colombia 2026
---

Breadcrumb: [Inicio](/) > [Software de chat en directo](/directory/561/live-chat/software) > [Desku](/software/2062213/desku-1) > [Alternativas a Desku](https://www.getapp.com.co/alternatives/2062213/desku-1)

# Alternativas a Desku

Canonical: https://www.getapp.com.co/alternatives/2062213/desku-1

> Explorar las mejores alternativas a Desku. Compara las características, las valoraciones y las opiniones para encontrar el software que mejor se adapta a tus necesidades.

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## Las mejores alternativas

1. **LiveAgent** — 4.7/5 (1789 reviews) — Una buena atención al cliente comienza con un mejor software de soporte técnico.
   - [Ver perfil](https://www.getapp.com.co/software/91301/liveagent)
   - [Comparar con Desku](https://www.getapp.com.co/compare/91301/2062213/liveagent/vs/desku-1)
2. **Tidio** — 4.7/5 (590 reviews) — Comunicador para empresas con chats en vivo, mensajería y correo electrónico
   - [Ver perfil](https://www.getapp.com.co/software/105081/tidio-chat)
   - [Comparar con Desku](https://www.getapp.com.co/compare/105081/2062213/tidio-chat/vs/desku-1)
3. **Froged** — 4.5/5 (56 reviews) — Software de participación del cliente
   - [Ver perfil](https://www.getapp.com.co/software/2050795/froged)
   - [Comparar con Desku](https://www.getapp.com.co/compare/2050795/2062213/froged/vs/desku-1)
4. **Hiver** — 4.7/5 (148 reviews) — Gestiona la asistencia al cliente y los clientes potenciales desde Gmail.
   - [Ver perfil](https://www.getapp.com.co/software/20502/hiver)
   - [Comparar con Desku](https://www.getapp.com.co/compare/20502/2062213/hiver/vs/desku-1)
5. **Kustomer** — 4.7/5 (80 reviews) — CRM inteligente para atención al cliente
   - [Ver perfil](https://www.getapp.com.co/software/109551/kustomer)
   - [Comparar con Desku](https://www.getapp.com.co/compare/109551/2062213/kustomer/vs/desku-1)
6. **Freshdesk** — 4.5/5 (3486 reviews) — Software de asistencia al cliente en línea y solución de soporte técnico
   - [Ver perfil](https://www.getapp.com.co/software/10317/freshdesk)
   - [Comparar con Desku](https://www.getapp.com.co/compare/10317/2062213/freshdesk/vs/desku-1)
7. **Zendesk Suite** — 4.4/5 (4094 reviews) — Software de atención al cliente en la nube
   - [Ver perfil](https://www.getapp.com.co/software/9448/zendesk)
   - [Comparar con Desku](https://www.getapp.com.co/compare/9448/2062213/zendesk/vs/desku-1)
8. **Genesys Cloud CX** — 4.3/5 (269 reviews) — La solución “todo en uno” para contact centers en la nube Conecte el teléfono, el correo electrónico, el chat y las redes sociales a través de una herramienta fácil de usar.
   - [Ver perfil](https://www.getapp.com.co/software/104597/genesys-cloud)
   - [Comparar con Desku](https://www.getapp.com.co/compare/104597/2062213/genesys-cloud/vs/desku-1)
9. **HelpCrunch** — 4.8/5 (195 reviews) — Chat en vivo, automatización del correo electrónico y el centro de ayuda para soporte y ventas
   - [Ver perfil](https://www.getapp.com.co/software/110489/helpcrunch)
   - [Comparar con Desku](https://www.getapp.com.co/compare/110489/2062213/helpcrunch/vs/desku-1)
10. **inconnect** — 4.0/5 (20 reviews) — Haz contacto. Haz negocios.
    - [Ver perfil](https://www.getapp.com.co/software/2057354/omnichannel)
    - [Comparar con Desku](https://www.getapp.com.co/compare/2057354/2062213/omnichannel/vs/desku-1)
11. **CX Genie** — 4.0/5 (2 reviews) — Software de chatbot basado en la nube y con tecnología de IA
    - [Ver perfil](https://www.getapp.com.co/software/2079275/cx-genie)
    - [Comparar con Desku](https://www.getapp.com.co/compare/2062213/2079275/desku-1/vs/cx-genie)
12. **LiveChat** — 4.6/5 (1727 reviews) — Software de atención al cliente de primera calidad para asistencia en directo por chat
    - [Ver perfil](https://www.getapp.com.co/software/8385/livechat)
    - [Comparar con Desku](https://www.getapp.com.co/compare/8385/2062213/livechat/vs/desku-1)
13. **Freshchat** — 4.2/5 (173 reviews) — Software de chat en vivo de mensajería moderno
    - [Ver perfil](https://www.getapp.com.co/software/106095/freshchat)
    - [Comparar con Desku](https://www.getapp.com.co/compare/106095/2062213/freshchat/vs/desku-1)
14. **Bitrix24** — 4.2/5 (1005 reviews) — Paquete 100 % gratuito de herramientas de CRM, colaboración y comunicación.
    - [Ver perfil](https://www.getapp.com.co/software/90602/bitrix24)
    - [Comparar con Desku](https://www.getapp.com.co/compare/90602/2062213/bitrix24/vs/desku-1)
15. **Salesforce Service Cloud** — 4.5/5 (832 reviews) — Soluciones de gestión de servicios externos y atención al cliente
    - [Ver perfil](https://www.getapp.com.co/software/91754/salesforce)
    - [Comparar con Desku](https://www.getapp.com.co/compare/91754/2062213/salesforce/vs/desku-1)
16. **Zoho Desk** — 4.5/5 (2216 reviews) — El primer software Helpdesk a tono con el contexto de la industria
    - [Ver perfil](https://www.getapp.com.co/software/10036/zoho-desk)
    - [Comparar con Desku](https://www.getapp.com.co/compare/10036/2062213/zoho-desk/vs/desku-1)
17. **Sprinklr** — 4.2/5 (94 reviews) — Gestión de redes sociales, analíticas sociales y planificación de estrategia
    - [Ver perfil](https://www.getapp.com.co/software/100180/sprinklr-platform)
    - [Comparar con Desku](https://www.getapp.com.co/compare/100180/2062213/sprinklr-platform/vs/desku-1)
18. **NiCE CXone** — 4.2/5 (582 reviews) — Software de centro de contacto en la nube.
    - [Ver perfil](https://www.getapp.com.co/software/8391/incontact-call-center-software)
    - [Comparar con Desku](https://www.getapp.com.co/compare/8391/2062213/incontact-call-center-software/vs/desku-1)
19. **Help Scout** — 4.6/5 (226 reviews) — Help desk basado en web y diseñado para mejorar la experiencia del cliente.
    - [Ver perfil](https://www.getapp.com.co/software/90462/help-scout)
    - [Comparar con Desku](https://www.getapp.com.co/compare/90462/2062213/help-scout/vs/desku-1)
20. **Acquire** — 5.0/5 (20 reviews) — Plataforma de comunicación multicanal con el cliente
    - [Ver perfil](https://www.getapp.com.co/software/103159/acquire)
    - [Comparar con Desku](https://www.getapp.com.co/compare/103159/2062213/acquire/vs/desku-1)

## Categorías relacionadas

- [Software de chat en directo](https://www.getapp.com.co/directory/561/live-chat/software)
- [Herramientas de generación de leads](https://www.getapp.com.co/directory/1047/lead-generation/software)
- [Herramientas para medir la satisfacción del cliente](https://www.getapp.com.co/directory/1029/customer-satisfaction/software)
- [Software de compromiso del cliente](https://www.getapp.com.co/directory/650/customer-engagement/software)
- [Software de gestión de comunicaciones con los clientes](https://www.getapp.com.co/directory/1139/customer-communications-management/software)

## Enlaces

- [Ver en GetApp](https://www.getapp.com.co/alternatives/2062213/desku-1)
- [Ver el perfil del producto](https://www.getapp.com.co/software/2062213/desku-1)

## Esta página se encuentra disponible en los siguientes idiomas

| Local | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/desku-1/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/2062213/desku-1> |
| en-AU | <https://www.getapp.com.au/alternatives/2062213/desku-1> |
| en-CA | <https://www.getapp.ca/alternatives/2062213/desku-1> |
| en-GB | <https://www.getapp.co.uk/alternatives/2062213/desku-1> |
| en-IE | <https://www.getapp.ie/alternatives/2062213/desku-1> |
| en-NZ | <https://www.getapp.co.nz/alternatives/2062213/desku-1> |
| en-SG | <https://www.getapp.sg/alternatives/2062213/desku-1> |
| en-ZA | <https://www.getapp.za.com/alternatives/2062213/desku-1> |
| es | <https://www.getapp.es/alternatives/2062213/desku-1> |
| es-CL | <https://www.getapp.cl/alternatives/2062213/desku-1> |
| es-CO | <https://www.getapp.com.co/alternatives/2062213/desku-1> |
| es-MX | <https://www.getapp.com.mx/alternatives/2062213/desku-1> |
| fr | <https://www.getapp.fr/alternatives/2062213/desku-1> |
| fr-BE | <https://fr.getapp.be/alternatives/2062213/desku-1> |
| fr-CA | <https://fr.getapp.ca/alternatives/2062213/desku-1> |
| pt | <https://www.getapp.com.br/alternatives/2062213/desku-1> |
| pt-PT | <https://www.getapp.pt/alternatives/2062213/desku-1> |

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