---
description: Busca información actualizada sobre Alcea Helpdesk en GetApp Colombia. Lee opiniones verificadas y descubre sus funciones, características, precios y usabilidad. Compara Alcea Helpdesk con productos similares hasta encontrar la opción adecuada.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Alcea Helpdesk: precios, funciones y opiniones | GetApp Colombia 2026
---

Breadcrumb: [Inicio](/) > [Herramientas de seguimiento de problemas](/directory/580/issue-tracking/software) > [Alcea Helpdesk](/software/2059023/fit-helpdesk) > [Alternativas a Alcea Helpdesk](https://www.getapp.com.co/alternatives/2059023/fit-helpdesk)

# Alternativas a Alcea Helpdesk

Canonical: https://www.getapp.com.co/alternatives/2059023/fit-helpdesk

> Explorar las mejores alternativas a Alcea Helpdesk. Compara las características, las valoraciones y las opiniones para encontrar el software que mejor se adapta a tus necesidades.

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## Las mejores alternativas

1. **Jira** — 4.4/5 (15494 reviews) — Software de proyecto y seguimiento de problemas: ¡mira por qué somos el número 1\!
   - [Ver perfil](https://www.getapp.com.co/software/9953/jira)
   - [Comparar con Alcea Helpdesk](https://www.getapp.com.co/compare/9953/2059023/jira/vs/fit-helpdesk)
2. **GitHub** — 4.8/5 (6206 reviews) — Plataforma colaborativa de desarrollo y programación social
   - [Ver perfil](https://www.getapp.com.co/software/90537/github)
   - [Comparar con Alcea Helpdesk](https://www.getapp.com.co/compare/90537/2059023/github/vs/fit-helpdesk)
3. **JIRA Service Management** — 4.5/5 (779 reviews) — Centro de atención sencillo basado en Jira.
   - [Ver perfil](https://www.getapp.com.co/software/91811/jira-service-management)
   - [Comparar con Alcea Helpdesk](https://www.getapp.com.co/compare/91811/2059023/jira-service-management/vs/fit-helpdesk)
4. **LiveAgent** — 4.7/5 (1789 reviews) — Una buena atención al cliente comienza con un mejor software de soporte técnico.
   - [Ver perfil](https://www.getapp.com.co/software/91301/liveagent)
   - [Comparar con Alcea Helpdesk](https://www.getapp.com.co/compare/91301/2059023/liveagent/vs/fit-helpdesk)
5. **Freshdesk** — 4.5/5 (3486 reviews) — Software de asistencia al cliente en línea y solución de soporte técnico
   - [Ver perfil](https://www.getapp.com.co/software/10317/freshdesk)
   - [Comparar con Alcea Helpdesk](https://www.getapp.com.co/compare/10317/2059023/freshdesk/vs/fit-helpdesk)
6. **Milvus** — 4.8/5 (298 reviews) — Solución de help desk y sistema de gestión de TI
   - [Ver perfil](https://www.getapp.com.co/software/132287/milvus)
   - [Comparar con Alcea Helpdesk](https://www.getapp.com.co/compare/132287/2059023/milvus/vs/fit-helpdesk)
7. **Freshservice** — 4.6/5 (802 reviews) — Una completa herramienta de gestión de servicios de TI (ITSM) para negocios
   - [Ver perfil](https://www.getapp.com.co/software/91351/freshservice)
   - [Comparar con Alcea Helpdesk](https://www.getapp.com.co/compare/91351/2059023/freshservice/vs/fit-helpdesk)
8. **Zendesk Suite** — 4.4/5 (4094 reviews) — Software de atención al cliente en la nube
   - [Ver perfil](https://www.getapp.com.co/software/9448/zendesk)
   - [Comparar con Alcea Helpdesk](https://www.getapp.com.co/compare/9448/2059023/zendesk/vs/fit-helpdesk)
9. **Zoho Desk** — 4.5/5 (2216 reviews) — El primer software Helpdesk a tono con el contexto de la industria
   - [Ver perfil](https://www.getapp.com.co/software/10036/zoho-desk)
   - [Comparar con Alcea Helpdesk](https://www.getapp.com.co/compare/10036/2059023/zoho-desk/vs/fit-helpdesk)
10. **HelpDesk** — 4.6/5 (183 reviews) — Software de ticketing para una asistencia al cliente sencilla.
    - [Ver perfil](https://www.getapp.com.co/software/116767/helpdesk)
    - [Comparar con Alcea Helpdesk](https://www.getapp.com.co/compare/116767/2059023/helpdesk/vs/fit-helpdesk)
11. **BOSSDesk** — 4.7/5 (145 reviews) — BOSS Solutions, a la vanguardia en software de help desk
    - [Ver perfil](https://www.getapp.com.co/software/120371/boss-solutions)
    - [Comparar con Alcea Helpdesk](https://www.getapp.com.co/compare/120371/2059023/boss-solutions/vs/fit-helpdesk)
12. **SysAid** — 4.5/5 (523 reviews) — Potente Service Desk y herramienta ITSM modular fácil de usar
    - [Ver perfil](https://www.getapp.com.co/software/90863/sysaid)
    - [Comparar con Alcea Helpdesk](https://www.getapp.com.co/compare/90863/2059023/sysaid/vs/fit-helpdesk)
13. **Giva** — 4.9/5 (57 reviews) — Software de help desk basado en la nube para empresas de todos los tamaños
    - [Ver perfil](https://www.getapp.com.co/software/116599/giva-customer-service)
    - [Comparar con Alcea Helpdesk](https://www.getapp.com.co/compare/116599/2059023/giva-customer-service/vs/fit-helpdesk)
14. **ManageEngine ServiceDesk Plus** — 4.4/5 (234 reviews) — Software de mesa de ayuda de TI: en la nube y en las instalaciones locales
    - [Ver perfil](https://www.getapp.com.co/software/20521/manageengine-service-desk-plus)
    - [Comparar con Alcea Helpdesk](https://www.getapp.com.co/compare/20521/2059023/manageengine-service-desk-plus/vs/fit-helpdesk)
15. **Issuetrak** — 4.6/5 (205 reviews) — Software de seguimiento de problemas para help desk y atención al cliente.
    - [Ver perfil](https://www.getapp.com.co/software/101433/issuetrak)
    - [Comparar con Alcea Helpdesk](https://www.getapp.com.co/compare/101433/2059023/issuetrak/vs/fit-helpdesk)
16. **OTRS** — 4.4/5 (96 reviews) — Software de centro de asistencia para equipos de gestión de la atención al cliente
    - [Ver perfil](https://www.getapp.com.co/software/102025/otrs)
    - [Comparar con Alcea Helpdesk](https://www.getapp.com.co/compare/102025/2059023/otrs/vs/fit-helpdesk)
17. **Supportbench** — 4.8/5 (131 reviews) — Sistema de tickets de asistencia al cliente y técnica todo en uno
    - [Ver perfil](https://www.getapp.com.co/software/105673/supportbench)
    - [Comparar con Alcea Helpdesk](https://www.getapp.com.co/compare/105673/2059023/supportbench/vs/fit-helpdesk)
18. **ChangeGear** — 4.0/5 (51 reviews) — Solución basada en la nube diseñada para rastrear y controlar los servicios de TI
    - [Ver perfil](https://www.getapp.com.co/software/106161/changegear-itsm)
    - [Comparar con Alcea Helpdesk](https://www.getapp.com.co/compare/106161/2059023/changegear-itsm/vs/fit-helpdesk)
19. **TeamSupport** — 4.5/5 (850 reviews) — Software de asistencia al cliente B2B
    - [Ver perfil](https://www.getapp.com.co/software/8670/teamsupport)
    - [Comparar con Alcea Helpdesk](https://www.getapp.com.co/compare/8670/2059023/teamsupport/vs/fit-helpdesk)
20. **Kayako** — 4.0/5 (176 reviews) — Plataforma unificada de atención al cliente
    - [Ver perfil](https://www.getapp.com.co/software/8789/kayako)
    - [Comparar con Alcea Helpdesk](https://www.getapp.com.co/compare/8789/2059023/kayako/vs/fit-helpdesk)

## Categorías relacionadas

- [Herramientas de seguimiento de problemas](https://www.getapp.com.co/directory/580/issue-tracking/software)

## Enlaces

- [Ver en GetApp](https://www.getapp.com.co/alternatives/2059023/fit-helpdesk)
- [Ver el perfil del producto](https://www.getapp.com.co/software/2059023/fit-helpdesk)

## Esta página se encuentra disponible en los siguientes idiomas

| Local | URL |
| de | <https://www.getapp.de/alternatives/2059023/fit-helpdesk> |
| de-AT | <https://www.getapp.at/alternatives/2059023/fit-helpdesk> |
| en | <https://www.getapp.com/all-software/a/fit-helpdesk/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/2059023/fit-helpdesk> |
| en-AU | <https://www.getapp.com.au/alternatives/2059023/fit-helpdesk> |
| en-CA | <https://www.getapp.ca/alternatives/2059023/fit-helpdesk> |
| en-GB | <https://www.getapp.co.uk/alternatives/2059023/fit-helpdesk> |
| en-IE | <https://www.getapp.ie/alternatives/2059023/fit-helpdesk> |
| en-NZ | <https://www.getapp.co.nz/alternatives/2059023/fit-helpdesk> |
| en-SG | <https://www.getapp.sg/alternatives/2059023/fit-helpdesk> |
| en-ZA | <https://www.getapp.za.com/alternatives/2059023/fit-helpdesk> |
| es | <https://www.getapp.es/alternatives/2059023/fit-helpdesk> |
| es-CL | <https://www.getapp.cl/alternatives/2059023/fit-helpdesk> |
| es-CO | <https://www.getapp.com.co/alternatives/2059023/fit-helpdesk> |
| es-MX | <https://www.getapp.com.mx/alternatives/2059023/fit-helpdesk> |
| fr | <https://www.getapp.fr/alternatives/2059023/fit-helpdesk> |
| fr-BE | <https://fr.getapp.be/alternatives/2059023/fit-helpdesk> |
| fr-CA | <https://fr.getapp.ca/alternatives/2059023/fit-helpdesk> |
| nl | <https://www.getapp.nl/alternatives/2059023/fit-helpdesk> |
| nl-BE | <https://www.getapp.be/alternatives/2059023/fit-helpdesk> |
| pt | <https://www.getapp.com.br/alternatives/2059023/fit-helpdesk> |
| pt-PT | <https://www.getapp.pt/alternatives/2059023/fit-helpdesk> |

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