---
description: Busca información actualizada sobre Zenvia Customer Cloud en GetApp Colombia. Lee opiniones verificadas y descubre sus funciones, características, precios y usabilidad. Compara Zenvia Customer Cloud con productos similares hasta encontrar la opción adecuada.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Zenvia Customer Cloud: precios, funciones y opiniones | GetApp Colombia 2026
---

Breadcrumb: [Inicio](/) > [Software de gestión de comunicaciones con los clientes](/directory/1139/customer-communications-management/software) > [Zenvia Customer Cloud](/software/2055061/sirena) > [Alternativas a Zenvia Customer Cloud](https://www.getapp.com.co/alternatives/2055061/sirena)

# Alternativas a Zenvia Customer Cloud

Canonical: https://www.getapp.com.co/alternatives/2055061/sirena

> Explorar las mejores alternativas a Zenvia Customer Cloud. Compara las características, las valoraciones y las opiniones para encontrar el software que mejor se adapta a tus necesidades.

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## Las mejores alternativas

1. **Bitrix24** — 4.2/5 (984 reviews) — Paquete 100 % gratuito de herramientas de CRM, colaboración y comunicación.
   - [Ver perfil](https://www.getapp.com.co/software/90602/bitrix24)
   - [Comparar con Zenvia Customer Cloud](https://www.getapp.com.co/compare/90602/2055061/bitrix24/vs/sirena)
2. **WhatsApp** — 4.7/5 (16296 reviews) — Software de gestión de la comunicación con los clientes en tiempo real
   - [Ver perfil](https://www.getapp.com.co/software/2035411/whatsapp)
   - [Comparar con Zenvia Customer Cloud](https://www.getapp.com.co/compare/2035411/2055061/whatsapp/vs/sirena)
3. **Slack** — 4.7/5 (24046 reviews) — Un único lugar para la comunicación del equipo y los flujos de trabajo
   - [Ver perfil](https://www.getapp.com.co/software/91563/slack)
   - [Comparar con Zenvia Customer Cloud](https://www.getapp.com.co/compare/91563/2055061/slack/vs/sirena)
4. **LiveAgent** — 4.7/5 (1753 reviews) — Una buena atención al cliente comienza con un mejor software de soporte técnico.
   - [Ver perfil](https://www.getapp.com.co/software/91301/liveagent)
   - [Comparar con Zenvia Customer Cloud](https://www.getapp.com.co/compare/91301/2055061/liveagent/vs/sirena)
5. **Tidio** — 4.7/5 (590 reviews) — Comunicador para empresas con chats en vivo, mensajería y correo electrónico
   - [Ver perfil](https://www.getapp.com.co/software/105081/tidio-chat)
   - [Comparar con Zenvia Customer Cloud](https://www.getapp.com.co/compare/105081/2055061/tidio-chat/vs/sirena)
6. **Pipedrive** — 4.5/5 (3042 reviews) — Sistema CRM construido por y para los vendedores
   - [Ver perfil](https://www.getapp.com.co/software/90507/pipedrive)
   - [Comparar con Zenvia Customer Cloud](https://www.getapp.com.co/compare/90507/2055061/pipedrive/vs/sirena)
7. **Zendesk Suite** — 4.4/5 (4072 reviews) — Software de atención al cliente en la nube
   - [Ver perfil](https://www.getapp.com.co/software/9448/zendesk)
   - [Comparar con Zenvia Customer Cloud](https://www.getapp.com.co/compare/9448/2055061/zendesk/vs/sirena)
8. **LiveChat** — 4.6/5 (1715 reviews) — Software de atención al cliente de primera calidad para asistencia en directo por chat
   - [Ver perfil](https://www.getapp.com.co/software/8385/livechat)
   - [Comparar con Zenvia Customer Cloud](https://www.getapp.com.co/compare/8385/2055061/livechat/vs/sirena)
9. **Intercom** — 4.5/5 (1131 reviews) — Plataforma de mensajería al cliente para ventas, marketing y asistencia
   - [Ver perfil](https://www.getapp.com.co/software/91379/intercom)
   - [Comparar con Zenvia Customer Cloud](https://www.getapp.com.co/compare/91379/2055061/intercom/vs/sirena)
10. **inconnect** — 3.9/5 (19 reviews) — Haz contacto. Haz negocios.
    - [Ver perfil](https://www.getapp.com.co/software/2057354/inconcert-omnichannel-contact-center)
    - [Comparar con Zenvia Customer Cloud](https://www.getapp.com.co/compare/2055061/2057354/sirena/vs/inconcert-omnichannel-contact-center)
11. **Zoho SalesIQ** — 4.4/5 (98 reviews) — Descubra el futuro del compromiso del cliente
    - [Ver perfil](https://www.getapp.com.co/software/101511/zoho-salesiq)
    - [Comparar con Zenvia Customer Cloud](https://www.getapp.com.co/compare/101511/2055061/zoho-salesiq/vs/sirena)
12. **Crisp** — 4.6/5 (147 reviews) — Solución todo en uno multicanal para mensajería del cliente
    - [Ver perfil](https://www.getapp.com.co/software/111347/crisp)
    - [Comparar con Zenvia Customer Cloud](https://www.getapp.com.co/compare/111347/2055061/crisp/vs/sirena)
13. **Lime Connect** — 4.6/5 (647 reviews) — Ayuda a tus clientes cuando sea importante, donde sea importante.
    - [Ver perfil](https://www.getapp.com.co/software/90636/userlike-live-chat)
    - [Comparar con Zenvia Customer Cloud](https://www.getapp.com.co/compare/90636/2055061/userlike-live-chat/vs/sirena)
14. **Freshchat** — 4.1/5 (115 reviews) — Software de chat en vivo de mensajería moderno
    - [Ver perfil](https://www.getapp.com.co/software/106095/freshchat)
    - [Comparar con Zenvia Customer Cloud](https://www.getapp.com.co/compare/106095/2055061/freshchat/vs/sirena)
15. **Clari Copilot** — 4.7/5 (313 reviews) — Herramienta de inteligencia de conversación para equipos de ventas en crecimiento
    - [Ver perfil](https://www.getapp.com.co/software/1985079/wingman)
    - [Comparar con Zenvia Customer Cloud](https://www.getapp.com.co/compare/1985079/2055061/wingman/vs/sirena)
16. **Birdeye** — 4.7/5 (702 reviews) — Gestión de reputación online
    - [Ver perfil](https://www.getapp.com.co/software/112535/birdeye)
    - [Comparar con Zenvia Customer Cloud](https://www.getapp.com.co/compare/112535/2055061/birdeye/vs/sirena)
17. **Genesys Cloud CX** — 4.3/5 (262 reviews) — La solución “todo en uno” para contact centers en la nube Conecte el teléfono, el correo electrónico, el chat y las redes sociales a través de una herramienta fácil de usar.
    - [Ver perfil](https://www.getapp.com.co/software/104597/genesys-cloud)
    - [Comparar con Zenvia Customer Cloud](https://www.getapp.com.co/compare/104597/2055061/genesys-cloud/vs/sirena)
18. **Freshdesk** — 4.5/5 (3408 reviews) — Software de asistencia al cliente en línea y solución de soporte técnico
    - [Ver perfil](https://www.getapp.com.co/software/10317/freshdesk)
    - [Comparar con Zenvia Customer Cloud](https://www.getapp.com.co/compare/10317/2055061/freshdesk/vs/sirena)
19. **HubSpot Service Hub** — 4.4/5 (187 reviews) — Solución de atención al cliente basada en la nube para empresas de todos los tamaños
    - [Ver perfil](https://www.getapp.com.co/software/119575/hubspot-service-hub)
    - [Comparar con Zenvia Customer Cloud](https://www.getapp.com.co/compare/119575/2055061/hubspot-service-hub/vs/sirena)
20. **Salesflare** — 4.7/5 (139 reviews) — CRM inteligente para pequeñas empresas B2B y startups.
    - [Ver perfil](https://www.getapp.com.co/software/106413/salesflare)
    - [Comparar con Zenvia Customer Cloud](https://www.getapp.com.co/compare/106413/2055061/salesflare/vs/sirena)

## Categorías relacionadas

- [Software de gestión de comunicaciones con los clientes](https://www.getapp.com.co/directory/1139/customer-communications-management/software)
- [Software de chat en directo](https://www.getapp.com.co/directory/561/live-chat/software)
- [Plataformas de IA conversacional](https://www.getapp.com.co/directory/1647/conversational-ai-platform/software)
- [Herramientas de marketing conversacional](https://www.getapp.com.co/directory/1659/conversational-marketing-platform/software)
- [Software de compromiso del cliente](https://www.getapp.com.co/directory/650/customer-engagement/software)

## Enlaces

- [Ver en GetApp](https://www.getapp.com.co/alternatives/2055061/sirena)
- [Ver el perfil del producto](https://www.getapp.com.co/software/2055061/sirena)

## Esta página se encuentra disponible en los siguientes idiomas

| Local | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/sirena/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/2055061/sirena> |
| en-AU | <https://www.getapp.com.au/alternatives/2055061/sirena> |
| en-CA | <https://www.getapp.ca/alternatives/2055061/sirena> |
| en-GB | <https://www.getapp.co.uk/alternatives/2055061/sirena> |
| en-IE | <https://www.getapp.ie/alternatives/2055061/sirena> |
| en-NZ | <https://www.getapp.co.nz/alternatives/2055061/sirena> |
| en-SG | <https://www.getapp.sg/alternatives/2055061/sirena> |
| en-ZA | <https://www.getapp.za.com/alternatives/2055061/sirena> |
| es | <https://www.getapp.es/alternatives/2055061/sirena> |
| es-CL | <https://www.getapp.cl/alternatives/2055061/sirena> |
| es-CO | <https://www.getapp.com.co/alternatives/2055061/sirena> |
| es-MX | <https://www.getapp.com.mx/alternatives/2055061/sirena> |
| pt | <https://www.getapp.com.br/alternatives/2055061/sirena> |
| pt-PT | <https://www.getapp.pt/alternatives/2055061/sirena> |

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