---
description: Busca información actualizada sobre BMC Helix ITSM en GetApp Colombia. Lee opiniones verificadas y descubre sus funciones, características, precios y usabilidad. Compara BMC Helix ITSM con productos similares hasta encontrar la opción adecuada.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: BMC Helix ITSM: precios, funciones y opiniones | GetApp Colombia 2026
---

Breadcrumb: [Inicio](/) > [Software de ITSM](/directory/292/it-service-management-itsm/software) > [BMC Helix ITSM](/software/2048245/bmc-helix-itsm) > [Alternativas a BMC Helix ITSM](https://www.getapp.com.co/alternatives/2048245/bmc-helix-itsm)

# Alternativas a BMC Helix ITSM

Canonical: https://www.getapp.com.co/alternatives/2048245/bmc-helix-itsm

> Explorar las mejores alternativas a BMC Helix ITSM. Compara las características, las valoraciones y las opiniones para encontrar el software que mejor se adapta a tus necesidades.

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## Las mejores alternativas

1. **InvGate Service Management** — 4.6/5 (108 reviews) — Software de centro de atención de TI intuitivo y moderno
   - [Ver perfil](https://www.getapp.com.co/software/101213/service-desk)
   - [Comparar con BMC Helix ITSM](https://www.getapp.com.co/compare/101213/2048245/service-desk/vs/bmc-helix-itsm)
2. **Freshservice** — 4.5/5 (714 reviews) — Una completa herramienta de gestión de servicios de TI (ITSM) para negocios
   - [Ver perfil](https://www.getapp.com.co/software/91351/freshservice)
   - [Comparar con BMC Helix ITSM](https://www.getapp.com.co/compare/91351/2048245/freshservice/vs/bmc-helix-itsm)
3. **Zendesk Suite** — 4.4/5 (4079 reviews) — Software de atención al cliente en la nube
   - [Ver perfil](https://www.getapp.com.co/software/9448/zendesk)
   - [Comparar con BMC Helix ITSM](https://www.getapp.com.co/compare/9448/2048245/zendesk/vs/bmc-helix-itsm)
4. **Freshdesk** — 4.5/5 (3425 reviews) — Software de asistencia al cliente en línea y solución de soporte técnico
   - [Ver perfil](https://www.getapp.com.co/software/10317/freshdesk)
   - [Comparar con BMC Helix ITSM](https://www.getapp.com.co/compare/10317/2048245/freshdesk/vs/bmc-helix-itsm)
5. **SysAid** — 4.5/5 (519 reviews) — Potente Service Desk y herramienta ITSM modular fácil de usar
   - [Ver perfil](https://www.getapp.com.co/software/90863/sysaid)
   - [Comparar con BMC Helix ITSM](https://www.getapp.com.co/compare/90863/2048245/sysaid/vs/bmc-helix-itsm)
6. **LiveAgent** — 4.7/5 (1781 reviews) — Una buena atención al cliente comienza con un mejor software de soporte técnico.
   - [Ver perfil](https://www.getapp.com.co/software/91301/liveagent)
   - [Comparar con BMC Helix ITSM](https://www.getapp.com.co/compare/91301/2048245/liveagent/vs/bmc-helix-itsm)
7. **JIRA Service Management** — 4.5/5 (770 reviews) — Centro de atención sencillo basado en Jira.
   - [Ver perfil](https://www.getapp.com.co/software/91811/jira-service-management)
   - [Comparar con BMC Helix ITSM](https://www.getapp.com.co/compare/91811/2048245/jira-service-management/vs/bmc-helix-itsm)
8. **ManageEngine ServiceDesk Plus** — 4.4/5 (231 reviews) — Software de mesa de ayuda de TI: en la nube y en las instalaciones locales
   - [Ver perfil](https://www.getapp.com.co/software/20521/manageengine-service-desk-plus)
   - [Comparar con BMC Helix ITSM](https://www.getapp.com.co/compare/20521/2048245/manageengine-service-desk-plus/vs/bmc-helix-itsm)
9. **Zoho Desk** — 4.5/5 (2212 reviews) — El primer software Helpdesk a tono con el contexto de la industria
   - [Ver perfil](https://www.getapp.com.co/software/10036/zoho-desk)
   - [Comparar con BMC Helix ITSM](https://www.getapp.com.co/compare/10036/2048245/zoho-desk/vs/bmc-helix-itsm)
10. **OTRS** — 4.4/5 (96 reviews) — Software de centro de asistencia para equipos de gestión de la atención al cliente
    - [Ver perfil](https://www.getapp.com.co/software/102025/otrs)
    - [Comparar con BMC Helix ITSM](https://www.getapp.com.co/compare/102025/2048245/otrs/vs/bmc-helix-itsm)
11. **Issuetrak** — 4.6/5 (205 reviews) — Software de seguimiento de problemas para help desk y atención al cliente.
    - [Ver perfil](https://www.getapp.com.co/software/101433/issuetrak)
    - [Comparar con BMC Helix ITSM](https://www.getapp.com.co/compare/101433/2048245/issuetrak/vs/bmc-helix-itsm)
12. **Pulseway** — 4.7/5 (310 reviews) — Administra tu entorno de TI desde cualquier lugar, utilizando cualquier dispositivo.
    - [Ver perfil](https://www.getapp.com.co/software/101507/pulseway)
    - [Comparar con BMC Helix ITSM](https://www.getapp.com.co/compare/101507/2048245/pulseway/vs/bmc-helix-itsm)
13. **TOPdesk** — 4.4/5 (111 reviews) — Gestión de servicios y mesa de ayuda
    - [Ver perfil](https://www.getapp.com.co/software/111785/topdesk)
    - [Comparar con BMC Helix ITSM](https://www.getapp.com.co/compare/111785/2048245/topdesk/vs/bmc-helix-itsm)
14. **Zoho CRM** — 4.3/5 (6973 reviews) — CRM multicanal para empresas de todos los tamaños
    - [Ver perfil](https://www.getapp.com.co/software/9908/zoho-crm)
    - [Comparar con BMC Helix ITSM](https://www.getapp.com.co/compare/9908/2048245/zoho-crm/vs/bmc-helix-itsm)
15. **Salesforce Service Cloud** — 4.5/5 (824 reviews) — Soluciones de gestión de servicios externos y atención al cliente
    - [Ver perfil](https://www.getapp.com.co/software/91754/salesforce-1-service-cloud)
    - [Comparar con BMC Helix ITSM](https://www.getapp.com.co/compare/91754/2048245/salesforce-1-service-cloud/vs/bmc-helix-itsm)
16. **TeamSupport** — 4.5/5 (848 reviews) — Software de asistencia al cliente B2B
    - [Ver perfil](https://www.getapp.com.co/software/8670/teamsupport)
    - [Comparar con BMC Helix ITSM](https://www.getapp.com.co/compare/8670/2048245/teamsupport/vs/bmc-helix-itsm)
17. **Web Help Desk** — 4.1/5 (123 reviews) — Activos de TI y gestión del conocimiento
    - [Ver perfil](https://www.getapp.com.co/software/102041/web-help-desk)
    - [Comparar con BMC Helix ITSM](https://www.getapp.com.co/compare/102041/2048245/web-help-desk/vs/bmc-helix-itsm)
18. **Lansweeper** — 4.5/5 (75 reviews) — Conoce tu TI
    - [Ver perfil](https://www.getapp.com.co/software/2053728/lansweeper)
    - [Comparar con BMC Helix ITSM](https://www.getapp.com.co/compare/2048245/2053728/bmc-helix-itsm/vs/lansweeper)
19. **Cherwell Service Management** — 4.3/5 (166 reviews) — Solución de gestión de servicios de TI personalizable
    - [Ver perfil](https://www.getapp.com.co/software/104591/cherwell-service-managemt)
    - [Comparar con BMC Helix ITSM](https://www.getapp.com.co/compare/104591/2048245/cherwell-service-managemt/vs/bmc-helix-itsm)
20. **Vivantio** — 4.3/5 (178 reviews) — Software de centro de atención flexible, de confianza y fiable
    - [Ver perfil](https://www.getapp.com.co/software/91516/vivantio)
    - [Comparar con BMC Helix ITSM](https://www.getapp.com.co/compare/91516/2048245/vivantio/vs/bmc-helix-itsm)

## Categorías relacionadas

- [Software de ITSM](https://www.getapp.com.co/directory/292/it-service-management-itsm/software)
- [Software de gestión de activos informáticos](https://www.getapp.com.co/directory/325/it-asset-management/software)
- [Software para servicios informáticos](https://www.getapp.com.co/directory/1049/it-service/software)
- [IT Ticketing Systems Software](https://www.getapp.com.co/directory/3479/it-ticketing-systems/software)

## Enlaces

- [Ver en GetApp](https://www.getapp.com.co/alternatives/2048245/bmc-helix-itsm)
- [Ver el perfil del producto](https://www.getapp.com.co/software/2048245/bmc-helix-itsm)

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| en | <https://www.getapp.com/all-software/a/remedy-it-service-management/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/2048245/bmc-helix-itsm> |
| en-AU | <https://www.getapp.com.au/alternatives/2048245/bmc-helix-itsm> |
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| es-MX | <https://www.getapp.com.mx/alternatives/2048245/bmc-helix-itsm> |
| fr | <https://www.getapp.fr/alternatives/2048245/bmc-helix-itsm> |
| fr-BE | <https://fr.getapp.be/alternatives/2048245/bmc-helix-itsm> |
| fr-CA | <https://fr.getapp.ca/alternatives/2048245/bmc-helix-itsm> |

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