---
description: Busca información actualizada sobre Video Call Center en GetApp Colombia. Lee opiniones verificadas y descubre sus funciones, características, precios y usabilidad. Compara Video Call Center con productos similares hasta encontrar la opción adecuada.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Video Call Center: precios, funciones y opiniones | GetApp Colombia 2026
---

Breadcrumb: [Inicio](/) > [Software para call center](/directory/275/call-center/software) > [Video Call Center](/software/2047829/video-call-center) > [Alternativas a Video Call Center](https://www.getapp.com.co/alternatives/2047829/video-call-center)

# Alternativas a Video Call Center

Canonical: https://www.getapp.com.co/alternatives/2047829/video-call-center

> Explorar las mejores alternativas a Video Call Center. Compara las características, las valoraciones y las opiniones para encontrar el software que mejor se adapta a tus necesidades.

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## Las mejores alternativas

1. **Salesforce Sales Cloud** — 4.4/5 (18782 reviews) — CRM basado en la nube y automatización de ventas
   - [Ver perfil](https://www.getapp.com.co/software/90378/salesforce)
   - [Comparar con Video Call Center](https://www.getapp.com.co/compare/90378/2047829/salesforce/vs/video-call-center)
2. **Zendesk Suite** — 4.4/5 (4079 reviews) — Software de atención al cliente en la nube
   - [Ver perfil](https://www.getapp.com.co/software/9448/zendesk)
   - [Comparar con Video Call Center](https://www.getapp.com.co/compare/9448/2047829/zendesk/vs/video-call-center)
3. **LiveAgent** — 4.7/5 (1781 reviews) — Una buena atención al cliente comienza con un mejor software de soporte técnico.
   - [Ver perfil](https://www.getapp.com.co/software/91301/liveagent)
   - [Comparar con Video Call Center](https://www.getapp.com.co/compare/91301/2047829/liveagent/vs/video-call-center)
4. **Freshdesk** — 4.5/5 (3425 reviews) — Software de asistencia al cliente en línea y solución de soporte técnico
   - [Ver perfil](https://www.getapp.com.co/software/10317/freshdesk)
   - [Comparar con Video Call Center](https://www.getapp.com.co/compare/10317/2047829/freshdesk/vs/video-call-center)
5. **LiveChat** — 4.6/5 (1723 reviews) — Software de atención al cliente de primera calidad para asistencia en directo por chat
   - [Ver perfil](https://www.getapp.com.co/software/8385/livechat)
   - [Comparar con Video Call Center](https://www.getapp.com.co/compare/8385/2047829/livechat/vs/video-call-center)
6. **Milvus** — 4.8/5 (298 reviews) — Solución de help desk y sistema de gestión de TI
   - [Ver perfil](https://www.getapp.com.co/software/132287/milvus)
   - [Comparar con Video Call Center](https://www.getapp.com.co/compare/132287/2047829/milvus/vs/video-call-center)
7. **Zoho Desk** — 4.5/5 (2212 reviews) — El primer software Helpdesk a tono con el contexto de la industria
   - [Ver perfil](https://www.getapp.com.co/software/10036/zoho-desk)
   - [Comparar con Video Call Center](https://www.getapp.com.co/compare/10036/2047829/zoho-desk/vs/video-call-center)
8. **HelpDesk** — 4.6/5 (180 reviews) — Software de ticketing para una asistencia al cliente sencilla.
   - [Ver perfil](https://www.getapp.com.co/software/116767/helpdesk)
   - [Comparar con Video Call Center](https://www.getapp.com.co/compare/116767/2047829/helpdesk/vs/video-call-center)
9. **Gladly** — 4.8/5 (139 reviews) — Gladly es una plataforma de atención al cliente basada en la nube.
   - [Ver perfil](https://www.getapp.com.co/software/106673/gladly)
   - [Comparar con Video Call Center](https://www.getapp.com.co/compare/106673/2047829/gladly/vs/video-call-center)
10. **Salesforce Service Cloud** — 4.5/5 (824 reviews) — Soluciones de gestión de servicios externos y atención al cliente
    - [Ver perfil](https://www.getapp.com.co/software/91754/salesforce-1-service-cloud)
    - [Comparar con Video Call Center](https://www.getapp.com.co/compare/91754/2047829/salesforce-1-service-cloud/vs/video-call-center)
11. **Zoho Assist** — 4.7/5 (1406 reviews) — Soporte remoto instantáneo. Acceso remoto desatendido.
    - [Ver perfil](https://www.getapp.com.co/software/9913/zoho-assist)
    - [Comparar con Video Call Center](https://www.getapp.com.co/compare/9913/2047829/zoho-assist/vs/video-call-center)
12. **Webex Suite** — 4.4/5 (7402 reviews) — Voz y videoconferencia con pantalla compartida.
    - [Ver perfil](https://www.getapp.com.co/software/10375/webex)
    - [Comparar con Video Call Center](https://www.getapp.com.co/compare/10375/2047829/webex/vs/video-call-center)
13. **Yonyx** — 4.7/5 (258 reviews) — Guías interactivas basadas en árboles de decisiones para atención al cliente.
    - [Ver perfil](https://www.getapp.com.co/software/91207/agi-self-service)
    - [Comparar con Video Call Center](https://www.getapp.com.co/compare/91207/2047829/agi-self-service/vs/video-call-center)
14. **Bitrix24** — 4.2/5 (990 reviews) — Paquete 100 % gratuito de herramientas de CRM, colaboración y comunicación.
    - [Ver perfil](https://www.getapp.com.co/software/90602/bitrix24)
    - [Comparar con Video Call Center](https://www.getapp.com.co/compare/90602/2047829/bitrix24/vs/video-call-center)
15. **Tidio** — 4.7/5 (590 reviews) — Comunicador para empresas con chats en vivo, mensajería y correo electrónico
    - [Ver perfil](https://www.getapp.com.co/software/105081/tidio-chat)
    - [Comparar con Video Call Center](https://www.getapp.com.co/compare/105081/2047829/tidio-chat/vs/video-call-center)
16. **Intercom** — 4.5/5 (1133 reviews) — Plataforma de mensajería al cliente para ventas, marketing y asistencia
    - [Ver perfil](https://www.getapp.com.co/software/91379/intercom)
    - [Comparar con Video Call Center](https://www.getapp.com.co/compare/91379/2047829/intercom/vs/video-call-center)
17. **NiCE CXone** — 4.2/5 (581 reviews) — Software de centro de contacto en la nube.
    - [Ver perfil](https://www.getapp.com.co/software/8391/incontact-call-center-software)
    - [Comparar con Video Call Center](https://www.getapp.com.co/compare/8391/2047829/incontact-call-center-software/vs/video-call-center)
18. **Kustomer** — 4.6/5 (79 reviews) — CRM inteligente para atención al cliente
    - [Ver perfil](https://www.getapp.com.co/software/109551/kustomer)
    - [Comparar con Video Call Center](https://www.getapp.com.co/compare/109551/2047829/kustomer/vs/video-call-center)
19. **UJET** — 4.6/5 (140 reviews) — Plataforma de interacción con el cliente y asistencia con integración de CRM
    - [Ver perfil](https://www.getapp.com.co/software/110527/ujet)
    - [Comparar con Video Call Center](https://www.getapp.com.co/compare/110527/2047829/ujet/vs/video-call-center)
20. **Dynamics 365** — 4.4/5 (5822 reviews) — Aplicaciones ERP y CRM de Microsoft
    - [Ver perfil](https://www.getapp.com.co/software/90844/dynamics-365)
    - [Comparar con Video Call Center](https://www.getapp.com.co/compare/90844/2047829/dynamics-365/vs/video-call-center)

## Categorías relacionadas

- [Software para call center](https://www.getapp.com.co/directory/275/call-center/software)
- [Software de servicio al cliente](https://www.getapp.com.co/directory/231/customer-service/software)
- [Software de contact center](https://www.getapp.com.co/directory/593/contact-center/software)

## Enlaces

- [Ver en GetApp](https://www.getapp.com.co/alternatives/2047829/video-call-center)
- [Ver el perfil del producto](https://www.getapp.com.co/software/2047829/video-call-center)

## Esta página se encuentra disponible en los siguientes idiomas

| Local | URL |
| de | <https://www.getapp.de/alternatives/2047829/video-call-center> |
| de-AT | <https://www.getapp.at/alternatives/2047829/video-call-center> |
| en | <https://www.getapp.com/customer-service-support-software/a/video-call-center/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/2047829/video-call-center> |
| en-AU | <https://www.getapp.com.au/alternatives/2047829/video-call-center> |
| en-CA | <https://www.getapp.ca/alternatives/2047829/video-call-center> |
| en-GB | <https://www.getapp.co.uk/alternatives/2047829/video-call-center> |
| en-IE | <https://www.getapp.ie/alternatives/2047829/video-call-center> |
| en-NZ | <https://www.getapp.co.nz/alternatives/2047829/video-call-center> |
| en-SG | <https://www.getapp.sg/alternatives/2047829/video-call-center> |
| en-ZA | <https://www.getapp.za.com/alternatives/2047829/video-call-center> |
| es | <https://www.getapp.es/alternatives/2047829/video-call-center> |
| es-CL | <https://www.getapp.cl/alternatives/2047829/video-call-center> |
| es-CO | <https://www.getapp.com.co/alternatives/2047829/video-call-center> |
| es-MX | <https://www.getapp.com.mx/alternatives/2047829/video-call-center> |
| fr | <https://www.getapp.fr/alternatives/2047829/video-call-center> |
| fr-BE | <https://fr.getapp.be/alternatives/2047829/video-call-center> |
| fr-CA | <https://fr.getapp.ca/alternatives/2047829/video-call-center> |
| nl | <https://www.getapp.nl/alternatives/2047829/video-call-center> |
| nl-BE | <https://www.getapp.be/alternatives/2047829/video-call-center> |
| pt | <https://www.getapp.com.br/alternatives/2047829/video-call-center> |
| pt-PT | <https://www.getapp.pt/alternatives/2047829/video-call-center> |

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