---
description: Busca información actualizada sobre SmileBack en GetApp Colombia. Lee opiniones verificadas y descubre sus funciones, características, precios y usabilidad. Compara SmileBack con productos similares hasta encontrar la opción adecuada.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: SmileBack: precios, funciones y opiniones | GetApp Colombia 2026
---

Breadcrumb: [Inicio](/) > [Software de gestión de experiencia del cliente](/directory/601/customer-experience/software) > [SmileBack](/software/118559/smileback) > [Alternativas a SmileBack](https://www.getapp.com.co/alternatives/118559/smileback)

# Alternativas a SmileBack

Canonical: https://www.getapp.com.co/alternatives/118559/smileback

> Explorar las mejores alternativas a SmileBack. Compara las características, las valoraciones y las opiniones para encontrar el software que mejor se adapta a tus necesidades.

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## Las mejores alternativas

1. **SurveyMonkey** — 4.6/5 (10455 reviews) — Una plataforma de encuestas líder en el mercado.
   - [Ver perfil](https://www.getapp.com.co/software/2371/surveymonkey)
   - [Comparar con SmileBack](https://www.getapp.com.co/compare/2371/118559/surveymonkey/vs/smileback)
2. **Trustpilot** — 4.5/5 (1204 reviews) — Plataforma de gestión de reseñas de clientes para empresas online
   - [Ver perfil](https://www.getapp.com.co/software/113149/trustpilot)
   - [Comparar con SmileBack](https://www.getapp.com.co/compare/113149/118559/trustpilot/vs/smileback)
3. **Jotform** — 4.7/5 (2885 reviews) — Formularios robustos que funcionan en cualquier lugar.
   - [Ver perfil](https://www.getapp.com.co/software/10191/jotform-4-0)
   - [Comparar con SmileBack](https://www.getapp.com.co/compare/10191/118559/jotform-4-0/vs/smileback)
4. **LiveAgent** — 4.7/5 (1781 reviews) — Una buena atención al cliente comienza con un mejor software de soporte técnico.
   - [Ver perfil](https://www.getapp.com.co/software/91301/liveagent)
   - [Comparar con SmileBack](https://www.getapp.com.co/compare/91301/118559/liveagent/vs/smileback)
5. **Survicate** — 4.6/5 (99 reviews) — La forma más rápida de recoger comentarios de los clientes
   - [Ver perfil](https://www.getapp.com.co/software/101401/survicate)
   - [Comparar con SmileBack](https://www.getapp.com.co/compare/101401/118559/survicate/vs/smileback)
6. **Typeform** — 4.7/5 (964 reviews) — Haz que la recolección de datos sea una buena experiencia con los formularios personalizados.
   - [Ver perfil](https://www.getapp.com.co/software/91581/typeform)
   - [Comparar con SmileBack](https://www.getapp.com.co/compare/91581/118559/typeform/vs/smileback)
7. **Zendesk Suite** — 4.4/5 (4079 reviews) — Software de atención al cliente en la nube
   - [Ver perfil](https://www.getapp.com.co/software/9448/zendesk)
   - [Comparar con SmileBack](https://www.getapp.com.co/compare/9448/118559/zendesk/vs/smileback)
8. **Tidio** — 4.7/5 (590 reviews) — Comunicador para empresas con chats en vivo, mensajería y correo electrónico
   - [Ver perfil](https://www.getapp.com.co/software/105081/tidio-chat)
   - [Comparar con SmileBack](https://www.getapp.com.co/compare/105081/118559/tidio-chat/vs/smileback)
9. **HelpDesk** — 4.6/5 (180 reviews) — Software de ticketing para una asistencia al cliente sencilla.
   - [Ver perfil](https://www.getapp.com.co/software/116767/helpdesk)
   - [Comparar con SmileBack](https://www.getapp.com.co/compare/116767/118559/helpdesk/vs/smileback)
10. **Swell** — 4.6/5 (357 reviews) — Plataforma de gestión de experiencias de clientes basada en la nube
    - [Ver perfil](https://www.getapp.com.co/software/118523/swell-cx)
    - [Comparar con SmileBack](https://www.getapp.com.co/compare/118523/118559/swell-cx/vs/smileback)
11. **Weave** — 4.3/5 (669 reviews) — Software de comunicación de equipos basado en la nube.
    - [Ver perfil](https://www.getapp.com.co/software/121867/weave)
    - [Comparar con SmileBack](https://www.getapp.com.co/compare/118559/121867/smileback/vs/weave)
12. **Intercom** — 4.5/5 (1133 reviews) — Plataforma de mensajería al cliente para ventas, marketing y asistencia
    - [Ver perfil](https://www.getapp.com.co/software/91379/intercom)
    - [Comparar con SmileBack](https://www.getapp.com.co/compare/91379/118559/intercom/vs/smileback)
13. **Zoho Survey** — 4.6/5 (451 reviews) — Encuestas sobre cualquier tema, hechas simples y poderosas.
    - [Ver perfil](https://www.getapp.com.co/software/91188/zoho-survey)
    - [Comparar con SmileBack](https://www.getapp.com.co/compare/91188/118559/zoho-survey/vs/smileback)
14. **Freshservice** — 4.5/5 (714 reviews) — Una completa herramienta de gestión de servicios de TI (ITSM) para negocios
    - [Ver perfil](https://www.getapp.com.co/software/91351/freshservice)
    - [Comparar con SmileBack](https://www.getapp.com.co/compare/91351/118559/freshservice/vs/smileback)
15. **Freshdesk** — 4.5/5 (3425 reviews) — Software de asistencia al cliente en línea y solución de soporte técnico
    - [Ver perfil](https://www.getapp.com.co/software/10317/freshdesk)
    - [Comparar con SmileBack](https://www.getapp.com.co/compare/10317/118559/freshdesk/vs/smileback)
16. **Birdeye** — 4.7/5 (704 reviews) — Gestión de reputación online
    - [Ver perfil](https://www.getapp.com.co/software/112535/birdeye)
    - [Comparar con SmileBack](https://www.getapp.com.co/compare/112535/118559/birdeye/vs/smileback)
17. **Medallia Agent Connect** — 4.9/5 (18 reviews) — Comentarios de clientes, coaching y preguntas y respuestas para asistencia al cliente
    - [Ver perfil](https://www.getapp.com.co/software/2036983/stella-connect)
    - [Comparar con SmileBack](https://www.getapp.com.co/compare/118559/2036983/smileback/vs/stella-connect)
18. **GiveMe5.ai** — 4.7/5 (86 reviews) — Software de gestión de la reputación para administrar las reseñas de los clientes
    - [Ver perfil](https://www.getapp.com.co/software/182703/grab-your-reviews)
    - [Comparar con SmileBack](https://www.getapp.com.co/compare/118559/182703/smileback/vs/grab-your-reviews)
19. **SurveySparrow** — 4.4/5 (121 reviews) — Herramienta de encuestas conversacionales
    - [Ver perfil](https://www.getapp.com.co/software/111349/surveysparrow)
    - [Comparar con SmileBack](https://www.getapp.com.co/compare/111349/118559/surveysparrow/vs/smileback)
20. **Localyser** — 4.8/5 (33 reviews) — Aumenta las ventas en las tiendas a partir de las reseñas online.
    - [Ver perfil](https://www.getapp.com.co/software/118435/localyser)
    - [Comparar con SmileBack](https://www.getapp.com.co/compare/118435/118559/localyser/vs/smileback)

## Categorías relacionadas

- [Software de gestión de experiencia del cliente](https://www.getapp.com.co/directory/601/customer-experience/software)
- [Herramientas para medir la satisfacción del cliente](https://www.getapp.com.co/directory/1029/customer-satisfaction/software)

## Enlaces

- [Ver en GetApp](https://www.getapp.com.co/alternatives/118559/smileback)
- [Ver el perfil del producto](https://www.getapp.com.co/software/118559/smileback)

## Esta página se encuentra disponible en los siguientes idiomas

| Local | URL |
| de | <https://www.getapp.de/alternatives/118559/smileback> |
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| en-AE | <https://www.getapp.ae/alternatives/118559/smileback> |
| en-AU | <https://www.getapp.com.au/alternatives/118559/smileback> |
| en-CA | <https://www.getapp.ca/alternatives/118559/smileback> |
| en-GB | <https://www.getapp.co.uk/alternatives/118559/smileback> |
| en-IE | <https://www.getapp.ie/alternatives/118559/smileback> |
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| fr-CA | <https://fr.getapp.ca/alternatives/118559/smileback> |
| nl | <https://www.getapp.nl/alternatives/118559/smileback> |
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