---
description: Busca información actualizada sobre Next4biz CSM en GetApp Colombia. Lee opiniones verificadas y descubre sus funciones, características, precios y usabilidad. Compara Next4biz CSM con productos similares hasta encontrar la opción adecuada.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Next4biz CSM: precios, funciones y opiniones | GetApp Colombia 2026
---

Breadcrumb: [Inicio](/) > [Software de servicio al cliente](/directory/231/customer-service/software) > [Next4biz CSM](/software/109841/mi4biz) > [Alternativas a Next4biz CSM](https://www.getapp.com.co/alternatives/109841/mi4biz)

# Alternativas a Next4biz CSM

Canonical: https://www.getapp.com.co/alternatives/109841/mi4biz

> Explorar las mejores alternativas a Next4biz CSM. Compara las características, las valoraciones y las opiniones para encontrar el software que mejor se adapta a tus necesidades.

-----

## Las mejores alternativas

1. **Zendesk Suite** — 4.4/5 (4094 reviews) — Software de atención al cliente en la nube
   - [Ver perfil](https://www.getapp.com.co/software/9448/zendesk)
   - [Comparar con Next4biz CSM](https://www.getapp.com.co/compare/9448/109841/zendesk/vs/mi4biz)
2. **Tidio** — 4.7/5 (590 reviews) — Comunicador para empresas con chats en vivo, mensajería y correo electrónico
   - [Ver perfil](https://www.getapp.com.co/software/105081/tidio-chat)
   - [Comparar con Next4biz CSM](https://www.getapp.com.co/compare/105081/109841/tidio-chat/vs/mi4biz)
3. **LiveAgent** — 4.7/5 (1789 reviews) — Una buena atención al cliente comienza con un mejor software de soporte técnico.
   - [Ver perfil](https://www.getapp.com.co/software/91301/liveagent)
   - [Comparar con Next4biz CSM](https://www.getapp.com.co/compare/91301/109841/liveagent/vs/mi4biz)
4. **Bitrix24** — 4.2/5 (1005 reviews) — Paquete 100 % gratuito de herramientas de CRM, colaboración y comunicación.
   - [Ver perfil](https://www.getapp.com.co/software/90602/bitrix24)
   - [Comparar con Next4biz CSM](https://www.getapp.com.co/compare/90602/109841/bitrix24/vs/mi4biz)
5. **Salesforce Service Cloud** — 4.5/5 (832 reviews) — Soluciones de gestión de servicios externos y atención al cliente
   - [Ver perfil](https://www.getapp.com.co/software/91754/salesforce)
   - [Comparar con Next4biz CSM](https://www.getapp.com.co/compare/91754/109841/salesforce/vs/mi4biz)
6. **Front** — 4.5/5 (291 reviews) — Software de gestión de correo electrónico y bandeja de entrada compartida para equipos
   - [Ver perfil](https://www.getapp.com.co/software/102177/front)
   - [Comparar con Next4biz CSM](https://www.getapp.com.co/compare/102177/109841/front/vs/mi4biz)
7. **EngageBay CRM** — 4.6/5 (912 reviews) — Software de marketing y ventas integrado para equipos en crecimiento
   - [Ver perfil](https://www.getapp.com.co/software/113999/engagebay-marketing)
   - [Comparar con Next4biz CSM](https://www.getapp.com.co/compare/109841/113999/mi4biz/vs/engagebay-marketing)
8. **LiveChat** — 4.6/5 (1728 reviews) — Software de atención al cliente de primera calidad para asistencia en directo por chat
   - [Ver perfil](https://www.getapp.com.co/software/8385/livechat)
   - [Comparar con Next4biz CSM](https://www.getapp.com.co/compare/8385/109841/livechat/vs/mi4biz)
9. **Efficy CRM** — 3.9/5 (91 reviews) — Paga menos y obtén más. El CRM más flexible de Europa
   - [Ver perfil](https://www.getapp.com.co/software/100561/efficy-crm)
   - [Comparar con Next4biz CSM](https://www.getapp.com.co/compare/100561/109841/efficy-crm/vs/mi4biz)
10. **Salesforce Starter** — 4.4/5 (226 reviews) — CRM para empresas pequeñas
    - [Ver perfil](https://www.getapp.com.co/software/112791/Salesforce-Starter)
    - [Comparar con Next4biz CSM](https://www.getapp.com.co/compare/109841/112791/mi4biz/vs/Salesforce-Starter)
11. **Agile CRM** — 4.1/5 (526 reviews) — CRM de ventas y marketing para pequeñas empresas
    - [Ver perfil](https://www.getapp.com.co/software/102073/agile-crm)
    - [Comparar con Next4biz CSM](https://www.getapp.com.co/compare/102073/109841/agile-crm/vs/mi4biz)
12. **Positive User** — 4.5/5 (68 reviews) — Motor de crecimiento.
    - [Ver perfil](https://www.getapp.com.co/software/104019/usercom)
    - [Comparar con Next4biz CSM](https://www.getapp.com.co/compare/104019/109841/usercom/vs/mi4biz)
13. **HappyFox Help Desk** — 4.6/5 (93 reviews) — Software de asistencia al cliente y help desk
    - [Ver perfil](https://www.getapp.com.co/software/90516/happyfox)
    - [Comparar con Next4biz CSM](https://www.getapp.com.co/compare/90516/109841/happyfox/vs/mi4biz)
14. **LiveHelpNow** — 4.6/5 (72 reviews) — Solución de centro de ayuda y chat en vivo para atención al cliente
    - [Ver perfil](https://www.getapp.com.co/software/8781/livehelpnow-suite)
    - [Comparar con Next4biz CSM](https://www.getapp.com.co/compare/8781/109841/livehelpnow-suite/vs/mi4biz)
15. **Salesforce Sales Cloud** — 4.4/5 (18812 reviews) — CRM basado en la nube y automatización de ventas
    - [Ver perfil](https://www.getapp.com.co/software/90378/salesforce)
    - [Comparar con Next4biz CSM](https://www.getapp.com.co/compare/90378/109841/salesforce/vs/mi4biz)
16. **Zoho Desk** — 4.5/5 (2216 reviews) — El primer software Helpdesk a tono con el contexto de la industria
    - [Ver perfil](https://www.getapp.com.co/software/10036/zoho-desk)
    - [Comparar con Next4biz CSM](https://www.getapp.com.co/compare/10036/109841/zoho-desk/vs/mi4biz)
17. **Five9** — 4.2/5 (487 reviews) — Software de centro de atención telefónica y contacto en la nube
    - [Ver perfil](https://www.getapp.com.co/software/91276/five9)
    - [Comparar con Next4biz CSM](https://www.getapp.com.co/compare/91276/109841/five9/vs/mi4biz)
18. **Sprinklr** — 4.2/5 (94 reviews) — Gestión de redes sociales, analíticas sociales y planificación de estrategia
    - [Ver perfil](https://www.getapp.com.co/software/100180/sprinklr-platform)
    - [Comparar con Next4biz CSM](https://www.getapp.com.co/compare/100180/109841/sprinklr-platform/vs/mi4biz)
19. **Help Scout** — 4.6/5 (226 reviews) — Help desk basado en web y diseñado para mejorar la experiencia del cliente.
    - [Ver perfil](https://www.getapp.com.co/software/90462/help-scout)
    - [Comparar con Next4biz CSM](https://www.getapp.com.co/compare/90462/109841/help-scout/vs/mi4biz)
20. **Close** — 4.7/5 (164 reviews) — Cierra más negocios. Vende más.
    - [Ver perfil](https://www.getapp.com.co/software/91339/close-io)
    - [Comparar con Next4biz CSM](https://www.getapp.com.co/compare/91339/109841/close-io/vs/mi4biz)

## Categorías relacionadas

- [Software de servicio al cliente](https://www.getapp.com.co/directory/231/customer-service/software)
- [Software de help desk](https://www.getapp.com.co/directory/287/help-desk-ticketing/software)
- [Software de chat en directo](https://www.getapp.com.co/directory/561/live-chat/software)
- [Software de soporte al cliente](https://www.getapp.com.co/directory/562/customer-support/software)
- [Software de gestión de quejas](https://www.getapp.com.co/directory/841/complaint-management/software)

## Enlaces

- [Ver en GetApp](https://www.getapp.com.co/alternatives/109841/mi4biz)
- [Ver el perfil del producto](https://www.getapp.com.co/software/109841/mi4biz)

## Esta página se encuentra disponible en los siguientes idiomas

| Local | URL |
| de | <https://www.getapp.de/alternatives/109841/mi4biz> |
| de-AT | <https://www.getapp.at/alternatives/109841/mi4biz> |
| en | <https://www.getapp.com/customer-service-support-software/a/mi4biz/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/109841/mi4biz> |
| en-AU | <https://www.getapp.com.au/alternatives/109841/mi4biz> |
| en-CA | <https://www.getapp.ca/alternatives/109841/mi4biz> |
| en-GB | <https://www.getapp.co.uk/alternatives/109841/mi4biz> |
| en-IE | <https://www.getapp.ie/alternatives/109841/mi4biz> |
| en-NZ | <https://www.getapp.co.nz/alternatives/109841/mi4biz> |
| en-SG | <https://www.getapp.sg/alternatives/109841/mi4biz> |
| en-ZA | <https://www.getapp.za.com/alternatives/109841/mi4biz> |
| es | <https://www.getapp.es/alternatives/109841/mi4biz> |
| es-CL | <https://www.getapp.cl/alternatives/109841/mi4biz> |
| es-CO | <https://www.getapp.com.co/alternatives/109841/mi4biz> |
| es-MX | <https://www.getapp.com.mx/alternatives/109841/mi4biz> |
| fr | <https://www.getapp.fr/alternatives/109841/mi4biz> |
| fr-BE | <https://fr.getapp.be/alternatives/109841/mi4biz> |
| fr-CA | <https://fr.getapp.ca/alternatives/109841/mi4biz> |

-----

## Datos estructurados

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Next4biz CSM","description":"Encuentra la mejor alternativa a Next4biz CSM en GetApp Colombia. Gracias a nuestra herramienta de búsqueda darás con una opción de software similar en precio, características y funciones y podrás contactar con diferentes proveedores.","url":"https://www.getapp.com.co/alternatives/109841/mi4biz","about":{"@id":"https://www.getapp.com.co/alternatives/109841/mi4biz#software"},"breadcrumb":{"@id":"https://www.getapp.com.co/alternatives/109841/mi4biz#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.com.co/alternatives/109841/mi4biz#webpage","isPartOf":{"@id":"https://www.getapp.com.co/#website"},"mainEntity":{"@id":"https://www.getapp.com.co/alternatives/109841/mi4biz#software"},"inLanguage":"es-CO","publisher":{"@id":"https://www.getapp.com.co/#organization"}},{"name":"Next4biz CSM","url":"https://www.getapp.com.co/software/109841/mi4biz","@type":"SoftwareApplication","@id":"https://www.getapp.com.co/software/109841/mi4biz#software","publisher":{"@id":"https://www.getapp.com.co/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":17,"ratingValue":4.7},"offers":{"price":"80","@type":"Offer"}},{"@type":"BreadcrumbList","@id":"https://www.getapp.com.co/alternatives/109841/mi4biz#breadcrumblist","itemListElement":[{"name":"Inicio","position":1,"item":"/","@type":"ListItem"},{"name":"Software de servicio al cliente","position":2,"item":"/directory/231/customer-service/software","@type":"ListItem"},{"name":"Next4biz CSM","position":3,"item":"/software/109841/mi4biz","@type":"ListItem"},{"name":"Alternativas a Next4biz CSM","position":4,"item":"https://www.getapp.com.co/alternatives/109841/mi4biz","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Competidores y alternativas a Next4biz CSM | GetApp Colombia 2026","@context":"https://schema.org","@type":"ItemList","@id":"https://www.getapp.com.co/alternatives/109841/mi4biz#itemlist","itemListElement":[{"name":"Zendesk Suite","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d90c26-fb48-482e-bfed-fd16809bc437.png","url":"https://www.getapp.com.co/software/9448/zendesk","@type":"ListItem"},{"name":"Tidio","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d034f322-8301-4fcc-b044-1352663daec4.png","url":"https://www.getapp.com.co/software/105081/tidio-chat","@type":"ListItem"},{"name":"LiveAgent","position":3,"image":"https://images.g2crowd.com/uploads/product/image/433a328317c6e0de0c6956bb38f34fd8/liveagent.png","url":"https://www.getapp.com.co/software/91301/liveagent","@type":"ListItem"},{"name":"Bitrix24","position":4,"image":"https://images.g2crowd.com/uploads/product/image/03f8d2757ccca353d8c2fd621675709f/bitrix24.png","url":"https://www.getapp.com.co/software/90602/bitrix24","@type":"ListItem"},{"name":"Salesforce Service Cloud","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9aaf4fc8-6613-49c5-98cc-efcc446130b0.jpeg","url":"https://www.getapp.com.co/software/91754/salesforce","@type":"ListItem"},{"name":"Front","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d8ecbf46-377d-4fbe-a921-9d8a23fbc33e.png","url":"https://www.getapp.com.co/software/102177/front","@type":"ListItem"},{"name":"EngageBay CRM","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f68dbd37-d921-4284-a28c-535eb223074a.png","url":"https://www.getapp.com.co/software/113999/engagebay-marketing","@type":"ListItem"},{"name":"LiveChat","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3c56135f-eeb4-4d21-8b10-89435d98064e.png","url":"https://www.getapp.com.co/software/8385/livechat","@type":"ListItem"},{"name":"Efficy CRM","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e897b9cd-f43c-41de-9543-008705bbaec0.png","url":"https://www.getapp.com.co/software/100561/efficy-crm","@type":"ListItem"},{"name":"Salesforce Starter","position":10,"image":"https://images.g2crowd.com/uploads/vendor/image/469/954c2723510c95b8b746069b7a995766.jpeg","url":"https://www.getapp.com.co/software/112791/Salesforce-Starter","@type":"ListItem"},{"name":"Agile CRM","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4dd8e898-253a-4e64-8f55-73d688838bdb.png","url":"https://www.getapp.com.co/software/102073/agile-crm","@type":"ListItem"},{"name":"Positive User","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5f5e3339-3df9-442b-a289-2ef03c23482b.png","url":"https://www.getapp.com.co/software/104019/usercom","@type":"ListItem"},{"name":"HappyFox Help Desk","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/58b26074-f89b-4b36-bbb2-d3a863772bfd.png","url":"https://www.getapp.com.co/software/90516/happyfox","@type":"ListItem"},{"name":"LiveHelpNow","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b8fb1b65-7b6d-4c2e-9111-85ff35512468.png","url":"https://www.getapp.com.co/software/8781/livehelpnow-suite","@type":"ListItem"},{"name":"Salesforce Sales Cloud","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f11ea590-5812-4ce0-a108-3837d065513d.png","url":"https://www.getapp.com.co/software/90378/salesforce","@type":"ListItem"},{"name":"Zoho Desk","position":16,"image":"https://images.g2crowd.com/uploads/product/image/64053aa8e6f62c8428f8fab92ee1c9d3/zoho-desk.jpg","url":"https://www.getapp.com.co/software/10036/zoho-desk","@type":"ListItem"},{"name":"Five9","position":17,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1e1033bd-ca8f-4fc5-bbf4-42c1f8318b4c.png","url":"https://www.getapp.com.co/software/91276/five9","@type":"ListItem"},{"name":"Sprinklr","position":18,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0490fe8-5643-494f-b180-6fc2b6e0b6f8.png","url":"https://www.getapp.com.co/software/100180/sprinklr-platform","@type":"ListItem"},{"name":"Help Scout","position":19,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/34756fb0-d130-4e3d-aedd-da75027afbc7.png","url":"https://www.getapp.com.co/software/90462/help-scout","@type":"ListItem"},{"name":"Close","position":20,"image":"https://images.g2crowd.com/uploads/product/image/f1d919f829e98cf3fab60428e4540e0a/close.png","url":"https://www.getapp.com.co/software/91339/close-io","@type":"ListItem"}],"numberOfItems":20}
</script>