---
description: Busca información actualizada sobre Helprace en GetApp Colombia. Lee opiniones verificadas y descubre sus funciones, características, precios y usabilidad. Compara Helprace con productos similares hasta encontrar la opción adecuada.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Helprace: precios, funciones y opiniones | GetApp Colombia 2026
---

Breadcrumb: [Inicio](/) > [Software de servicio al cliente](/directory/231/customer-service/software) > [Helprace](/software/102373/helprace) > [Alternativas a Helprace](https://www.getapp.com.co/alternatives/102373/helprace)

# Alternativas a Helprace

Canonical: https://www.getapp.com.co/alternatives/102373/helprace

> Explorar las mejores alternativas a Helprace. Compara las características, las valoraciones y las opiniones para encontrar el software que mejor se adapta a tus necesidades.

-----

## Las mejores alternativas

1. **Zoho Desk** — 4.5/5 (2212 reviews) — El primer software Helpdesk a tono con el contexto de la industria
   - [Ver perfil](https://www.getapp.com.co/software/10036/zoho-desk)
   - [Comparar con Helprace](https://www.getapp.com.co/compare/10036/102373/zoho-desk/vs/helprace)
2. **LiveAgent** — 4.7/5 (1781 reviews) — Una buena atención al cliente comienza con un mejor software de soporte técnico.
   - [Ver perfil](https://www.getapp.com.co/software/91301/liveagent)
   - [Comparar con Helprace](https://www.getapp.com.co/compare/91301/102373/liveagent/vs/helprace)
3. **TeamSupport** — 4.5/5 (848 reviews) — Software de asistencia al cliente B2B
   - [Ver perfil](https://www.getapp.com.co/software/8670/teamsupport)
   - [Comparar con Helprace](https://www.getapp.com.co/compare/8670/102373/teamsupport/vs/helprace)
4. **Zendesk Suite** — 4.4/5 (4079 reviews) — Software de atención al cliente en la nube
   - [Ver perfil](https://www.getapp.com.co/software/9448/zendesk)
   - [Comparar con Helprace](https://www.getapp.com.co/compare/9448/102373/zendesk/vs/helprace)
5. **Bitrix24** — 4.2/5 (990 reviews) — Paquete 100 % gratuito de herramientas de CRM, colaboración y comunicación.
   - [Ver perfil](https://www.getapp.com.co/software/90602/bitrix24)
   - [Comparar con Helprace](https://www.getapp.com.co/compare/90602/102373/bitrix24/vs/helprace)
6. **Tidio** — 4.7/5 (590 reviews) — Comunicador para empresas con chats en vivo, mensajería y correo electrónico
   - [Ver perfil](https://www.getapp.com.co/software/105081/tidio-chat)
   - [Comparar con Helprace](https://www.getapp.com.co/compare/102373/105081/helprace/vs/tidio-chat)
7. **HappyFox Help Desk** — 4.6/5 (92 reviews) — Software de asistencia al cliente y help desk
   - [Ver perfil](https://www.getapp.com.co/software/90516/happyfox)
   - [Comparar con Helprace](https://www.getapp.com.co/compare/90516/102373/happyfox/vs/helprace)
8. **Salesforce Service Cloud** — 4.5/5 (824 reviews) — Soluciones de gestión de servicios externos y atención al cliente
   - [Ver perfil](https://www.getapp.com.co/software/91754/salesforce-1-service-cloud)
   - [Comparar con Helprace](https://www.getapp.com.co/compare/91754/102373/salesforce-1-service-cloud/vs/helprace)
9. **Freshdesk** — 4.5/5 (3425 reviews) — Software de asistencia al cliente en línea y solución de soporte técnico
   - [Ver perfil](https://www.getapp.com.co/software/10317/freshdesk)
   - [Comparar con Helprace](https://www.getapp.com.co/compare/10317/102373/freshdesk/vs/helprace)
10. **Help Scout** — 4.6/5 (226 reviews) — Help desk basado en web y diseñado para mejorar la experiencia del cliente.
    - [Ver perfil](https://www.getapp.com.co/software/90462/help-scout)
    - [Comparar con Helprace](https://www.getapp.com.co/compare/90462/102373/help-scout/vs/helprace)
11. **LiveChat** — 4.6/5 (1723 reviews) — Software de atención al cliente de primera calidad para asistencia en directo por chat
    - [Ver perfil](https://www.getapp.com.co/software/8385/livechat)
    - [Comparar con Helprace](https://www.getapp.com.co/compare/8385/102373/livechat/vs/helprace)
12. **Deskpro** — 4.6/5 (38 reviews) — Software fiable de atención al cliente.
    - [Ver perfil](https://www.getapp.com.co/software/100699/deskpro)
    - [Comparar con Helprace](https://www.getapp.com.co/compare/100699/102373/deskpro/vs/helprace)
13. **NiCE CXone** — 4.2/5 (581 reviews) — Software de centro de contacto en la nube.
    - [Ver perfil](https://www.getapp.com.co/software/8391/incontact-call-center-software)
    - [Comparar con Helprace](https://www.getapp.com.co/compare/8391/102373/incontact-call-center-software/vs/helprace)
14. **HelpCrunch** — 4.8/5 (195 reviews) — Chat en vivo, automatización del correo electrónico y el centro de ayuda para soporte y ventas
    - [Ver perfil](https://www.getapp.com.co/software/110489/helpcrunch)
    - [Comparar con Helprace](https://www.getapp.com.co/compare/102373/110489/helprace/vs/helpcrunch)
15. **Freshservice** — 4.5/5 (714 reviews) — Una completa herramienta de gestión de servicios de TI (ITSM) para negocios
    - [Ver perfil](https://www.getapp.com.co/software/91351/freshservice)
    - [Comparar con Helprace](https://www.getapp.com.co/compare/91351/102373/freshservice/vs/helprace)
16. **Yonyx** — 4.7/5 (258 reviews) — Guías interactivas basadas en árboles de decisiones para atención al cliente.
    - [Ver perfil](https://www.getapp.com.co/software/91207/agi-self-service)
    - [Comparar con Helprace](https://www.getapp.com.co/compare/91207/102373/agi-self-service/vs/helprace)
17. **Issuetrak** — 4.6/5 (205 reviews) — Software de seguimiento de problemas para help desk y atención al cliente.
    - [Ver perfil](https://www.getapp.com.co/software/101433/issuetrak)
    - [Comparar con Helprace](https://www.getapp.com.co/compare/101433/102373/issuetrak/vs/helprace)
18. **SolarWinds Service Desk** — 4.6/5 (577 reviews) — Software de gestión de activos y centro de atención de TI
    - [Ver perfil](https://www.getapp.com.co/software/1336/solarwinds-service-desk)
    - [Comparar con Helprace](https://www.getapp.com.co/compare/1336/102373/solarwinds-service-desk/vs/helprace)
19. **Vivantio** — 4.3/5 (178 reviews) — Software de centro de atención flexible, de confianza y fiable
    - [Ver perfil](https://www.getapp.com.co/software/91516/vivantio)
    - [Comparar con Helprace](https://www.getapp.com.co/compare/91516/102373/vivantio/vs/helprace)
20. **Agile CRM** — 4.1/5 (524 reviews) — CRM de ventas y marketing para pequeñas empresas
    - [Ver perfil](https://www.getapp.com.co/software/102073/agile-crm)
    - [Comparar con Helprace](https://www.getapp.com.co/compare/102073/102373/agile-crm/vs/helprace)

## Categorías relacionadas

- [Software de servicio al cliente](https://www.getapp.com.co/directory/231/customer-service/software)
- [Software de gestión del conocimiento](https://www.getapp.com.co/directory/257/knowledge-management/software)
- [Software de help desk](https://www.getapp.com.co/directory/287/help-desk-ticketing/software)
- [Software para gestión de reseñas](https://www.getapp.com.co/directory/575/feedback-and-reviews-management/software)
- [Herramientas de seguimiento de problemas](https://www.getapp.com.co/directory/580/issue-tracking/software)

## Enlaces

- [Ver en GetApp](https://www.getapp.com.co/alternatives/102373/helprace)
- [Ver el perfil del producto](https://www.getapp.com.co/software/102373/helprace)

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| Local | URL |
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| en | <https://www.getapp.com/customer-service-support-software/a/helprace/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/102373/helprace> |
| en-AU | <https://www.getapp.com.au/alternatives/102373/helprace> |
| en-CA | <https://www.getapp.ca/alternatives/102373/helprace> |
| en-GB | <https://www.getapp.co.uk/alternatives/102373/helprace> |
| en-IE | <https://www.getapp.ie/alternatives/102373/helprace> |
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| en-SG | <https://www.getapp.sg/alternatives/102373/helprace> |
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| es-CL | <https://www.getapp.cl/alternatives/102373/helprace> |
| es-CO | <https://www.getapp.com.co/alternatives/102373/helprace> |
| es-MX | <https://www.getapp.com.mx/alternatives/102373/helprace> |
| fr | <https://www.getapp.fr/alternatives/102373/helprace> |
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| fr-CA | <https://fr.getapp.ca/alternatives/102373/helprace> |
| nl | <https://www.getapp.nl/alternatives/102373/helprace> |
| nl-BE | <https://www.getapp.be/alternatives/102373/helprace> |

-----

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