---
description: Busca información actualizada sobre eDesk en GetApp Colombia. Lee opiniones verificadas y descubre sus funciones, características, precios y usabilidad. Compara eDesk con productos similares hasta encontrar la opción adecuada.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: eDesk: precios, funciones y opiniones | GetApp Colombia 2026
---

Breadcrumb: [Inicio](/) > [Software de servicio al cliente](/directory/231/customer-service/software) > [eDesk](/software/102115/xsellco-helpdesk) > [Alternativas a eDesk](https://www.getapp.com.co/alternatives/102115/xsellco-helpdesk)

# Alternativas a eDesk

Canonical: https://www.getapp.com.co/alternatives/102115/xsellco-helpdesk

> Explorar las mejores alternativas a eDesk. Compara las características, las valoraciones y las opiniones para encontrar el software que mejor se adapta a tus necesidades.

-----

## Las mejores alternativas

1. **LiveAgent** — 4.7/5 (1789 reviews) — Una buena atención al cliente comienza con un mejor software de soporte técnico.
   - [Ver perfil](https://www.getapp.com.co/software/91301/liveagent)
   - [Comparar con eDesk](https://www.getapp.com.co/compare/91301/102115/liveagent/vs/xsellco-helpdesk)
2. **NiCE CXone** — 4.2/5 (582 reviews) — Software de centro de contacto en la nube.
   - [Ver perfil](https://www.getapp.com.co/software/8391/incontact-call-center-software)
   - [Comparar con eDesk](https://www.getapp.com.co/compare/8391/102115/incontact-call-center-software/vs/xsellco-helpdesk)
3. **Freshdesk** — 4.5/5 (3486 reviews) — Software de asistencia al cliente en línea y solución de soporte técnico
   - [Ver perfil](https://www.getapp.com.co/software/10317/freshdesk)
   - [Comparar con eDesk](https://www.getapp.com.co/compare/10317/102115/freshdesk/vs/xsellco-helpdesk)
4. **Zendesk Suite** — 4.4/5 (4094 reviews) — Software de atención al cliente en la nube
   - [Ver perfil](https://www.getapp.com.co/software/9448/zendesk)
   - [Comparar con eDesk](https://www.getapp.com.co/compare/9448/102115/zendesk/vs/xsellco-helpdesk)
5. **Tidio** — 4.7/5 (590 reviews) — Comunicador para empresas con chats en vivo, mensajería y correo electrónico
   - [Ver perfil](https://www.getapp.com.co/software/105081/tidio-chat)
   - [Comparar con eDesk](https://www.getapp.com.co/compare/102115/105081/xsellco-helpdesk/vs/tidio-chat)
6. **TeamSupport** — 4.5/5 (850 reviews) — Software de asistencia al cliente B2B
   - [Ver perfil](https://www.getapp.com.co/software/8670/teamsupport)
   - [Comparar con eDesk](https://www.getapp.com.co/compare/8670/102115/teamsupport/vs/xsellco-helpdesk)
7. **Vivantio** — 4.3/5 (178 reviews) — Software de centro de atención flexible, de confianza y fiable
   - [Ver perfil](https://www.getapp.com.co/software/91516/vivantio)
   - [Comparar con eDesk](https://www.getapp.com.co/compare/91516/102115/vivantio/vs/xsellco-helpdesk)
8. **Zoho Desk** — 4.5/5 (2216 reviews) — El primer software Helpdesk a tono con el contexto de la industria
   - [Ver perfil](https://www.getapp.com.co/software/10036/zoho-desk)
   - [Comparar con eDesk](https://www.getapp.com.co/compare/10036/102115/zoho-desk/vs/xsellco-helpdesk)
9. **Groove** — 4.5/5 (87 reviews) — software de servicio técnico simple;
   - [Ver perfil](https://www.getapp.com.co/software/91569/groove)
   - [Comparar con eDesk](https://www.getapp.com.co/compare/91569/102115/groove/vs/xsellco-helpdesk)
10. **Front** — 4.5/5 (290 reviews) — Software de gestión de correo electrónico y bandeja de entrada compartida para equipos
    - [Ver perfil](https://www.getapp.com.co/software/102177/front)
    - [Comparar con eDesk](https://www.getapp.com.co/compare/102115/102177/xsellco-helpdesk/vs/front)
11. **Salesforce Service Cloud** — 4.5/5 (832 reviews) — Soluciones de gestión de servicios externos y atención al cliente
    - [Ver perfil](https://www.getapp.com.co/software/91754/salesforce)
    - [Comparar con eDesk](https://www.getapp.com.co/compare/91754/102115/salesforce/vs/xsellco-helpdesk)
12. **Help Scout** — 4.6/5 (226 reviews) — Help desk basado en web y diseñado para mejorar la experiencia del cliente.
    - [Ver perfil](https://www.getapp.com.co/software/90462/help-scout)
    - [Comparar con eDesk](https://www.getapp.com.co/compare/90462/102115/help-scout/vs/xsellco-helpdesk)
13. **Issuetrak** — 4.6/5 (205 reviews) — Software de seguimiento de problemas para help desk y atención al cliente.
    - [Ver perfil](https://www.getapp.com.co/software/101433/issuetrak)
    - [Comparar con eDesk](https://www.getapp.com.co/compare/101433/102115/issuetrak/vs/xsellco-helpdesk)
14. **Supportbench** — 4.8/5 (131 reviews) — Sistema de tickets de asistencia al cliente y técnica todo en uno
    - [Ver perfil](https://www.getapp.com.co/software/105673/supportbench)
    - [Comparar con eDesk](https://www.getapp.com.co/compare/102115/105673/xsellco-helpdesk/vs/supportbench)
15. **HappyFox Help Desk** — 4.6/5 (93 reviews) — Software de asistencia al cliente y help desk
    - [Ver perfil](https://www.getapp.com.co/software/90516/happyfox)
    - [Comparar con eDesk](https://www.getapp.com.co/compare/90516/102115/happyfox/vs/xsellco-helpdesk)
16. **Deskpro** — 4.6/5 (38 reviews) — Software fiable de atención al cliente.
    - [Ver perfil](https://www.getapp.com.co/software/100699/deskpro)
    - [Comparar con eDesk](https://www.getapp.com.co/compare/100699/102115/deskpro/vs/xsellco-helpdesk)
17. **LiveHelpNow** — 4.6/5 (72 reviews) — Solución de centro de ayuda y chat en vivo para atención al cliente
    - [Ver perfil](https://www.getapp.com.co/software/8781/livehelpnow-suite)
    - [Comparar con eDesk](https://www.getapp.com.co/compare/8781/102115/livehelpnow-suite/vs/xsellco-helpdesk)
18. **UseResponse** — 4.6/5 (36 reviews) — Paquete de asistencia al cliente todo en uno.
    - [Ver perfil](https://www.getapp.com.co/software/101983/useresponse)
    - [Comparar con eDesk](https://www.getapp.com.co/compare/101983/102115/useresponse/vs/xsellco-helpdesk)
19. **LiveChat** — 4.6/5 (1727 reviews) — Software de atención al cliente de primera calidad para asistencia en directo por chat
    - [Ver perfil](https://www.getapp.com.co/software/8385/livechat)
    - [Comparar con eDesk](https://www.getapp.com.co/compare/8385/102115/livechat/vs/xsellco-helpdesk)
20. **HubSpot Service Hub** — 4.4/5 (193 reviews) — Solución de atención al cliente basada en la nube para empresas de todos los tamaños
    - [Ver perfil](https://www.getapp.com.co/software/119575/hubspot-service-hub)
    - [Comparar con eDesk](https://www.getapp.com.co/compare/102115/119575/xsellco-helpdesk/vs/hubspot-service-hub)

## Categorías relacionadas

- [Software de servicio al cliente](https://www.getapp.com.co/directory/231/customer-service/software)
- [Software de help desk](https://www.getapp.com.co/directory/287/help-desk-ticketing/software)
- [Software de compromiso del cliente](https://www.getapp.com.co/directory/650/customer-engagement/software)
- [Software para el control de calidad de centros de contacto](https://www.getapp.com.co/directory/3834/contact-center-quality-assurance/software)
- [Software de soporte al cliente](https://www.getapp.com.co/directory/562/customer-support/software)

## Enlaces

- [Ver en GetApp](https://www.getapp.com.co/alternatives/102115/xsellco-helpdesk)
- [Ver el perfil del producto](https://www.getapp.com.co/software/102115/xsellco-helpdesk)

## Esta página se encuentra disponible en los siguientes idiomas

| Local | URL |
| de | <https://www.getapp.de/alternatives/102115/xsellco-helpdesk> |
| de-AT | <https://www.getapp.at/alternatives/102115/xsellco-helpdesk> |
| en | <https://www.getapp.com/website-ecommerce-software/a/xsellco-helpdesk/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/102115/xsellco-helpdesk> |
| en-AU | <https://www.getapp.com.au/alternatives/102115/xsellco-helpdesk> |
| en-CA | <https://www.getapp.ca/alternatives/102115/xsellco-helpdesk> |
| en-GB | <https://www.getapp.co.uk/alternatives/102115/xsellco-helpdesk> |
| en-IE | <https://www.getapp.ie/alternatives/102115/xsellco-helpdesk> |
| en-NZ | <https://www.getapp.co.nz/alternatives/102115/xsellco-helpdesk> |
| en-SG | <https://www.getapp.sg/alternatives/102115/xsellco-helpdesk> |
| en-ZA | <https://www.getapp.za.com/alternatives/102115/xsellco-helpdesk> |
| es | <https://www.getapp.es/alternatives/102115/xsellco-helpdesk> |
| es-CL | <https://www.getapp.cl/alternatives/102115/xsellco-helpdesk> |
| es-CO | <https://www.getapp.com.co/alternatives/102115/xsellco-helpdesk> |
| es-MX | <https://www.getapp.com.mx/alternatives/102115/xsellco-helpdesk> |
| fr | <https://www.getapp.fr/alternatives/102115/xsellco-helpdesk> |
| fr-BE | <https://fr.getapp.be/alternatives/102115/xsellco-helpdesk> |
| fr-CA | <https://fr.getapp.ca/alternatives/102115/xsellco-helpdesk> |
| nl | <https://www.getapp.nl/alternatives/102115/xsellco-helpdesk> |
| nl-BE | <https://www.getapp.be/alternatives/102115/xsellco-helpdesk> |

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